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Optical Express

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1806 Reviews

Optical Express were simply brilliant. Everything from the warm welcome of the counselling staff (shreeya Mistry), consultation with Pretti Khakhar to the treatment with the surgeon was seamless. Throughout the process I felt tota ...Read more

Optical Express has grown to become one of Europe’s leading providers of laser eye surgery. It operates over 200 clinics, of which 100 are specifically designated laser consultation clinics and 54 are laser treatment clinics.

With locations throughout the UK, Holland, Germany, Ireland, France and Croatia, Optical Express has carried out over one million laser eye surgery procedures worldwide. What’s more, over 99% of patients would recommend Optical Express to their friends and family.

Pros: Value for money, caring surgeons, 128 UK clinics, latest technology, dedicated aftercare

Cons: No fixed prices (talk to them for a quote)

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote.

  1. Optical Express Laser Eye Surgery Review
  2. Prices
  3. Treatments
  4. The Verdict
  5. Surgeon Reviews
  6. 1,806 Patient Reviews

1. Optical Express Laser Eye Surgery Review

I’m very happy with my laser treatment. There’s nothing to worry about – there’s no pain, and I would recommend it to anybody. The aftercare at Optical Express is also very good. I just wish i had done it years ago. – Philip Lavelle

Optical Express uses world leading technology, and their laser platform – the VISX S4IR – delivers safe, accurate and precise results. Fun fact: Optical Express is the only vision correction provider to invest in the iFS150 intraLASE in each of its clinics – the same technology that led to NASA backing laser eye surgery for astronauts in 2007.

Over 99% of Optical Express patients achieved 20/20 vision or better following treatment, according to a study carried out in June 2017.

With over 25 years’ experience in eye care, Optical Express boasts excellent surgical outcomes, and has invested £400 million in technology to offer advanced methods for vision correction.

Optical Express has 128 clinics in the UK alone – far more than any other eye surgery provider. Its locations include London, Liverpool, Manchester, Leeds, Glasgow, Edinburgh, and Dublin, with many more situated in all corners of the country.

Here is how nearly 2,000 real customers rate Optical Express for its clinic, cost, treatments and surgeons:

Optical Express Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(4.6 out of 5)

(4.5 out of 5)

(4.8 out of 5)

(4.5 out of 5)

(4.7 out of 5)

CQC Rating: Good

  • Treating people with respect and involving them in their care
  • Providing care, treatment and support that meets people’s needs
  • Caring for people’s safely and protecting them from harm
  • Staffing
  • Quality and suitability of management

2. Optical Express Laser Eye Surgery Cost

optical express laser eye surgery prices

True, it was an expensive operation, but I spent £500 a year on contact lenses and optician appointments – I see it as an investment! – Dave Reyner

(4.8 out of 5)

Laser eye surgery at Optical Express costs from just £595, or from £1,995 for lens replacement surgery. Of course, these prices depend on the treatment you choose, as well as your prescription, so you’ll want to pop in for a free consultation to get a tailored quote.

Optical Express is one of the cheapest laser eye surgery clinics in the UK. Its prices are well below average, compared to over 70 leading eye clinics and hospitals nationwide.

There are also a range of pay monthly finance options, so you can benefit from eye surgery for less than £50 a month – and it’s 0% finance for 10 month contracts.

Are there any hidden costs? No, the consultation is free, and you even get free eye tests worth £800. The only downside is not having fixed prices like at Optegra and Optimax, but at least the costs are lower at the end of the day.

Here are the prices of some of Optical Express’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
LASEKFrom £595£49.50
(10 months on 0% APR, £100 deposit)
LASIKFrom £1,195£42.02
(for 18 months on 11.5% APR, £500 deposit)
LASEK (with iDesign)From £1,495£41.69
(for 24 months on 11.5% APR, £500 deposit)
LASIK (with iDesign)From £1,495£46.35
(for 24 months on 11.5% APR, £500 deposit)
Monofocal lens surgeryFrom £1,995£48.89
(for 36 months on 11.5% APR, £500 deposit)
Multifocal lens surgeryFrom £3,195£47.39
(for 72 months on 11.5% APR, £500 deposit)
Phakic IOLFrom £3,395£47.39
(for 72 months on 11.5% APR, £500 deposit)
YAGFrom £595N/A

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool, you can find out how much laser or lens surgery will cost you at Optical Express for free.

3. Laser Eye Surgery Treatments

Fantastic! I am so pleased I has the treatment – playing sports is so much easier!  All the staff were very helpful, reassuring, and happy answering my questions. I’ll definitely be recommending Optical Express to everyone, their service is excellent! – Stephanie Yeadon

(4.7 out of 5)

Laser Eye Surgery

Laser eye surgery is a simple procedure that can correct your vision in a matter of minutes. Optical Express offers the most popular types: LASIK and LASEK (if you are not suitable for the surgical LASIK).

In both treatments, a cool beam advanced laser reshapes the cornea (the surface of your eye). Optical Express uses a technology called iDesign, which is based on Wavefront technology and takes thousands of eye measurements to produce the best results.

Lens Replacement

Optical Express has 20 years’ experience in lens replacement surgery. This surgery is a popular treatment for people with long distance vision, short distance vision, and even cataracts.

An eye consultant can help you decide which surgery best suits your needs:

  • Refractive lens exchange (RLE) – This surgery replaces the natural lens with a synthetic intraocular lens (IOL) implant.
  • Phakic IOL – This type of IOL is an alternative to laser eye surgery for patients with strong prescriptions.
  • YAG laser treatment – YAG laser capsulotomy is a non-invasive procedure used to treat refractive former lens exchange patients whose vision starts to fade over the years.

Cataract Surgery

Optical Express performs the highest number of cataract surgeries – after the NHS, according to its website.

Cataracts are small, blurry patches on your eyes, giving you cloudy vision. Cataract surgery involves removing your damaged lens, and replacing it with a premium synthetic one for sharper near and distance vision.

Aftercare

Optical Express custom-fits its aftercare plan to every patient. This plan includes any medication that will aid the healing process, optometrist-led follow-up appointments, and an out-of-hours medical helpline.

Patients receive 12 months’ continued care as standard, and Optical Express recommends annual examinations to maintain your eye health.

Safety Record

All surgical procedures carry a degree of risk. However, laser eye surgery has an impressive success rate, and is the most popular elective surgery in the world.

99.2% of patients achieved at least 20|20 vision following surgery at Optical Express, based on a study of 190,231 Optical Express patients with the most common prescriptions. That’s why this eye clinic promises 20|20 vision or your money back.

Just be aware that the risks increase the more complicated the surgery. Optical Express will provide a screening service to check whether you are suitable for surgical treatment.

4. The Verdict

laser eye surgery review verdict

I can highly recommend Optical Express. They are very professional, and the procedure was pain free. The best thing now is I can see very well without glasses – and it was only done 3 weeks ago. – Elaine Gibson

(4.6 out of 5)

Optical Express is the best voted place for laser and lens replacement surgery, based on nearly 9,000 independent reviews on Lasik Eyes since 2002. With hard-to-beat prices, leading technology, and fully qualified surgeons, this clinic tops the list of best laser eye surgery clinics in the UK, as well as taking the crown for:

But is it right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get one step closer to 20/20 sight:

  1. Find the top clinic in seconds: Answer three questions to be matched with the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test (worth £800) and personalised quote (with no obligation)

Click here to find the best clinic near you, and receive a tailored quote.

5. Optical Express Surgeons

6. Optical Express Reviews

RatingDate

25 May 2002

Had the initial consultation and was v. impressed by the professionalism and honesty of all the staff. Have opted for PRK mainly because I play a few contact sports, which meant that LASIK was ruled out. Have booked the op for the 8th June. Only down side is that from 1st June the cost of PRK is going up to match that of LASIK ... £1000 per eye.

Prescription was (left and right) -4.75 and -4.00 with a slight astigmatism in the right eye. Will post back post op results :)

28 May 2002

I had LASIK surgery with Clive Mortimer and Ulrika (can't remember her last name)on January 28th 2002 at the Reading branch. I was incredibly nervous before the operation but the staff were fantastic and did everything they could to put me at ease.

The operation was over in under 30 minutes and by the next morning I could see perfectly and could read the bottom line of the eye charts. I did have a slightly bloodshot right eye which was caused by the eye clamp but this went after a few days.

I cannot recommend the eye clinic highly enough. The staff were very professional, helpful and incredibly thorough (I had three eye tests before surgery and all measurements are checked and double checked). The aftercare is fantastic as well.

To anyone reading this and is considering getting LASIK I would say go for it. You don't feel a thing and afterwards you just wonder why you didn't get it done earlier!

30 May 2002

I had bi-lateral LASIK at Newcastle Clinic yesterday and 'wow' it's a miracle. The process is virtually painless - I thinkgoing for a polish at the dentist is far worse! I could tell that the flap was being cut but it wasn't painful at all. The laser lasted 38 secs and as soon as it was finished the red light looked normal instead of fuzzy at the beginning. I think I smiled for the second eye. I couldn't have been looked after better. My sight is slightly blurry, but I was -10.5 in both eyes. Been for post op check this morning and everythings fine. I feel like I've won the lottery nothing can compare to the way i felt this morning when I woke up.

30 May 2002

Hi should have fed back ages ago, had my enhancement on 7-Dec-01 as planned, vision still not good in right eye, advised by Manchester clinic to use Viscotears and plenty of drops, which I did, however over Christmas it got progressivly worse. I phoned head office and they arranged an appointment for me at the London Clinic on 30 Dec-01. It turned out I was allergic to the preservative in the eye drops so using loads was making matters worse, a very bad reaction in the right eye. Left eye still great. Given different drops without preservative and gradually the eye got better, forgot to say had silicone plug put in tear duct to assist drops to stay in the eye for longer. Went back for check up in January and given all clear. Vision good in both eyes at long last. Was told I would need glasses for reading but so far manage to read most print without. Still need to use the drops and make sure they are without preservative, some days eyes are better than others but overall results now very good.
Denise if you read this, let me know how your getting on.

04 Jun 2002

Went to Newcastle for op as the Glasgow clinic does not have the surgery facilities yet. Because of this they knocked £150 off my bill! The operation was COMPLETELY painless. I had -7.0 in both eyes and found that I could see pretty well straight away. The next day was even better. I was at driving standard first thing in the morning.

The surgeon was Rodney Eve and I can not praise him enough. He told me what he was doing at all times of the operation. It was strange to think that he was cutting a flap in my eye and I wasn't feeling a thing!

I would definitely recommend this clinic.

09 Jun 2002

Have had my initial checkup all is well my persription is -3.75 both eyes. Found everyone to be extremly helpful and professional, glad to see that Roger Taylor (Queen Drummer) was not wearing specs on the TV last Saturday!That gave me a burst of confidence believe me as he was treated here. Looking forward to my treatment soon, will let you know how I get on :)

10 Jun 2002

I had Bilateral PRK on Saturday (at Milton Keynes), and have to admit that they weren't lying when they said it would hurt! I had about 6 hours of really really stabbing pain in both eyes - neither the paracetemol or the sleeping tablets had any effect.

After that things calmed down alot and I was able to sleep on and off and by about 18 hours after I wasn't needing any pain meds. The vision improvement is something I didn't expect so soon. Straight after the op, before the pain kicked in, I was able to reasonably well - about legal driving requirement. I have another appointment on Wednesday to have the contact lenses removed so I'll let you know how things are then.

In terms of the patient care I can't give them enough praise. Abi and Beth (nurses) were v. friendly and were there throughout the procedure, talking me through things and were v. supportive. Mr Kumar (the surgeon) was excellent, very calming and explained everything that was happening. I'm thrilled with the results so far.

10 Jun 2002

Well, I've been looking at this site now for quite a while as over the last few years I have been considering Laser surgery and now here I am 5 days after having LASEK and can see absolutely perfect!LASEK is quite similar to LASIK but has the same healing etc as PRK, the flap is made using alcohol which more or less burns the flap. However I experienced absolutely no pain throughout the operation (except the clamp which was quite tight on my right eye, however as it is over in seconds it was nothing really) and I also had no pain whatsoever since the operation on Wednesday 5th June, and I can honestly say that I haven't really had much discomfort, none of the gritty feelings that people have. I was to have contact lenses in until today (Monday 10th June) but one fell our on Friday night, luckily the flap had healed and I had no problems. I wanted to add my comments about LASEK as most people I have spoken to/read about have had LASIK and not much is said about LASEK, however if you are thinking about this DON'T THINK ANYMORE JUST DO IT, it is absolutely fantastic, my prescription was -3.50 (left eye) and -4.75 (right eye) so I needed glasses/contacts for everything and now I'm well on my way for 20/20 vision.
Anyway I can't say much more without repeating myself so good luck to anyone who's about to have LASEK.

11 Jun 2002

I had my surgery on May 22nd. The staff were very friendly and put me at ease and there was no waiting around at all. However, the surgeon did go on a bit about how most clinics (including Maxivision) are becoming more and more money orientated and that he was totally fed up with it all. He said that a lot of surgeons were being pressurised into treating unsuitable candidates to boost the clinics cash-flow and that he was now working his notice. But I was not to worry coz he would contact me (and all of his patients) to let us know where he was going in case we had complications or needed enhancements after he had left.....just what I needed to hear 10 minutes before surgery!
Anyway, the procedure itself was pretty straight forward and not painful at all. I could see straight away (was -4.75 in both eyes) although my vision was milky as I'd been fitted with surgical contact lenses. The nurse examined my eyes before I left and I was astounded at how much I could see already.
I'd booked into a hotel round the corner so walked the 5 minutes to the hotel and took myself off to bed. I slept for 3 hours or so and woke up feeling quite sore. My eyes were burning so I took a couple of pain killers and applied more ointment. Both contact lenses had fallen out by this time. I was still experiencing discomfort the next morning - but not pain. However the whites of my eyes were very bruised and I looked like I'd been punched.
3 days later I was no better. My eyes were extremely dry and achey. I'd tried to go back to work but the air conditioning in the building drove me crazy so I had to go home. The only time I felt any relief was when I applied the antibiotic drops. The lubricant ointment they'd given me was no help at all.
I rang the clinic and was put through to a nurse who suggested I go to the chemist and buy some eye drops rather than ointment but to make sure it was drops that were suitable to use with contact lenses. I did this and bought drops called Hyprmellose (recommended by the pharmacist).
The relief was instant. As soon as the drops went in my eyes cooled down, vision cleared and the aching went.
When I went back to the clinic for my 7 day check I told them this and they gave me another two bottles (free of charge). But offered no explanation as to why they hadn't given me drops in the first place.
Anyway, 3 weeks on from the op I feel great. Vision is good, dryness has virtually gone. I still smile to myself every morning when I wake up and realise that I can see the time on the clock without squinting. I would recommend LASIK to anyone but would advise that you make sure you are using the best post-op products for you. If you're feeling discomfort it could be that you're reacting to the ointments/drops given to you by the clinic.

12 Jun 2002

Follow up to yesterday's post.
Today I received a phone call from Maxivision's head office expressing their concern about my comments regarding surgeons being pressurised into treating unsuitable patients.
He said that he'd been deeply concerned by my statement and expressed that this was not Maxivision's policy and that they would much rather turn away a patient than treat them knowing there's a higher risk of complication.
I was pleased that a) they keep an eye on this site and others like it and take on board the comments made and b) that he had taken the time to call me.
Like I said in yesterday's post. I was delighted with the treatment and the service from all of the Maxivision staff (including the surgeon) but was just a tad miffed at the timing of the surgeons comments. 10 minutes before surgery - I had other things on my mind....!


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