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Optical Express

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1806 Reviews

Optical Express were simply brilliant. Everything from the warm welcome of the counselling staff (shreeya Mistry), consultation with Pretti Khakhar to the treatment with the surgeon was seamless. Throughout the process I felt tota ... Read more

Optical Express has grown to become one of Europe’s leading providers of laser eye surgery. It operates over 200 clinics, of which 100 are specifically designated laser consultation clinics and 54 are laser treatment clinics.

With locations throughout the UK, Holland, Germany, Ireland, France and Croatia, Optical Express has carried out over one million laser eye surgery procedures worldwide. What’s more, over 99% of patients would recommend Optical Express to their friends and family.

Pros: Value for money, caring surgeons, 128 UK clinics, latest technology, dedicated aftercare

Cons: No fixed prices (talk to them for a quote)

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote.

  1. Optical Express Laser Eye Surgery Review
  2. Prices
  3. Treatments
  4. The Verdict
  5. Surgeon Reviews
  6. 1,806 Patient Reviews

1. Optical Express Laser Eye Surgery Review

I’m very happy with my laser treatment. There’s nothing to worry about – there’s no pain, and I would recommend it to anybody. The aftercare at Optical Express is also very good. I just wish i had done it years ago. – Philip Lavelle

Optical Express uses world leading technology, and their laser platform – the VISX S4IR – delivers safe, accurate and precise results. Fun fact: Optical Express is the only vision correction provider to invest in the iFS150 intraLASE in each of its clinics – the same technology that led to NASA backing laser eye surgery for astronauts in 2007.

Over 99% of Optical Express patients achieved 20/20 vision or better following treatment, according to a study carried out in June 2017.

With over 25 years’ experience in eye care, Optical Express boasts excellent surgical outcomes, and has invested £400 million in technology to offer advanced methods for vision correction.

Optical Express has 128 clinics in the UK alone – far more than any other eye surgery provider. Its locations include London, Liverpool, Manchester, Leeds, Glasgow, Edinburgh, and Dublin, with many more situated in all corners of the country.

Here is how nearly 2,000 real customers rate Optical Express for its clinic, cost, treatments and surgeons:

Optical Express Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(4.6 out of 5)

(4.5 out of 5)

(4.8 out of 5)

(4.5 out of 5)

(4.7 out of 5)

CQC Rating: Good

  • Treating people with respect and involving them in their care
  • Providing care, treatment and support that meets people’s needs
  • Caring for people’s safely and protecting them from harm
  • Staffing
  • Quality and suitability of management

2. Optical Express Laser Eye Surgery Cost

optical express laser eye surgery prices

True, it was an expensive operation, but I spent £500 a year on contact lenses and optician appointments – I see it as an investment! – Dave Reyner

(4.8 out of 5)

Laser eye surgery at Optical Express costs from just £595, or from £1,995 for lens replacement surgery. Of course, these prices depend on the treatment you choose, as well as your prescription, so you’ll want to pop in for a free consultation to get a tailored quote.

Optical Express is one of the cheapest laser eye surgery clinics in the UK. Its prices are well below average, compared to over 70 leading eye clinics and hospitals nationwide.

There are also a range of pay monthly finance options, so you can benefit from eye surgery for less than £50 a month – and it’s 0% finance for 10 month contracts.

Are there any hidden costs? No, the consultation is free, and you even get free eye tests worth £800. The only downside is not having fixed prices like at Optegra and Optimax, but at least the costs are lower at the end of the day.

Here are the prices of some of Optical Express’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
LASEKFrom £595£49.50
(10 months on 0% APR, £100 deposit)
LASIKFrom £1,195£42.02
(for 18 months on 11.5% APR, £500 deposit)
LASEK (with iDesign)From £1,495£41.69
(for 24 months on 11.5% APR, £500 deposit)
LASIK (with iDesign)From £1,495£46.35
(for 24 months on 11.5% APR, £500 deposit)
Monofocal lens surgeryFrom £1,995£48.89
(for 36 months on 11.5% APR, £500 deposit)
Multifocal lens surgeryFrom £3,195£47.39
(for 72 months on 11.5% APR, £500 deposit)
Phakic IOLFrom £3,395£47.39
(for 72 months on 11.5% APR, £500 deposit)
YAGFrom £595N/A

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool, you can find out how much laser or lens surgery will cost you at Optical Express for free.

3. Laser Eye Surgery Treatments

Fantastic! I am so pleased I has the treatment – playing sports is so much easier!  All the staff were very helpful, reassuring, and happy answering my questions. I’ll definitely be recommending Optical Express to everyone, their service is excellent! – Stephanie Yeadon

(4.7 out of 5)

Laser Eye Surgery

Laser eye surgery is a simple procedure that can correct your vision in a matter of minutes. Optical Express offers the most popular types: LASIK and LASEK (if you are not suitable for the surgical LASIK).

In both treatments, a cool beam advanced laser reshapes the cornea (the surface of your eye). Optical Express uses a technology called iDesign, which is based on Wavefront technology and takes thousands of eye measurements to produce the best results.

Lens Replacement

Optical Express has 20 years’ experience in lens replacement surgery. This surgery is a popular treatment for people with long distance vision, short distance vision, and even cataracts.

An eye consultant can help you decide which surgery best suits your needs:

  • Refractive lens exchange (RLE) – This surgery replaces the natural lens with a synthetic intraocular lens (IOL) implant.
  • Phakic IOL – This type of IOL is an alternative to laser eye surgery for patients with strong prescriptions.
  • YAG laser treatment – YAG laser capsulotomy is a non-invasive procedure used to treat refractive former lens exchange patients whose vision starts to fade over the years.

Cataract Surgery

Optical Express performs the highest number of cataract surgeries – after the NHS, according to its website.

Cataracts are small, blurry patches on your eyes, giving you cloudy vision. Cataract surgery involves removing your damaged lens, and replacing it with a premium synthetic one for sharper near and distance vision.


Optical Express custom-fits its aftercare plan to every patient. This plan includes any medication that will aid the healing process, optometrist-led follow-up appointments, and an out-of-hours medical helpline.

Patients receive 12 months’ continued care as standard, and Optical Express recommends annual examinations to maintain your eye health.

Safety Record

All surgical procedures carry a degree of risk. However, laser eye surgery has an impressive success rate, and is the most popular elective surgery in the world.

99.2% of patients achieved at least 20|20 vision following surgery at Optical Express, based on a study of 190,231 Optical Express patients with the most common prescriptions. That’s why this eye clinic promises 20|20 vision or your money back.

Just be aware that the risks increase the more complicated the surgery. Optical Express will provide a screening service to check whether you are suitable for surgical treatment.

4. The Verdict

laser eye surgery review verdict

I can highly recommend Optical Express. They are very professional, and the procedure was pain free. The best thing now is I can see very well without glasses – and it was only done 3 weeks ago. – Elaine Gibson

(4.6 out of 5)

Optical Express is the best voted place for laser and lens replacement surgery, based on nearly 9,000 independent reviews on Lasik Eyes since 2002. With hard-to-beat prices, leading technology, and fully qualified surgeons, this clinic tops the list of best laser eye surgery clinics in the UK, as well as taking the crown for:

But is it right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get one step closer to 20/20 sight:

  1. Find the top clinic in seconds: Answer three questions to be matched with the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test (worth £800) and personalised quote (with no obligation)

Click here to find the best clinic near you, and receive a tailored quote.

5. Optical Express Surgeons

6. Optical Express Reviews

Rating Date

11 Sep 2006

i received the highest standard of customer service with the results being amazing and no discomfort during the procedure or after,well worth the money and a very helpfull and pleasant team thankyou very much.

16 Oct 2006

I had my surgery on Oct 7th and needless to say, I was very apprehensive about letting someone point a laser directly into my eyes having spent many years being told that this practice was not advisable. I can honestly say that at no point during the procedure was there any real pain, it was merely a discomfort. After the procedure, which took about 10 mins for both eyes, my short vision was excellent, although a little cloudy due to the administration of eye drops immediately after the surgery. Apparently, the anti inflammitory drops are a steroid & these affect your vision whilst taking them. This caused my distance vision to be slightly blurred which is a little off putting but I have been reassured that this will improve over time once I cease the medication. While my eyesight is not 100% yet, I hope over the next week it will improve & overall, I am delighted with the results so far. I could never have typed this out without my glasses on prior to the surgery. My advice, if you can afford it, DO IT!!!! What price do you place on good unaided eyesight :o).

08 Jan 2007

I had standard Lasek on 22nd December 2006 at the Milton Keynes clinic. I was R -4.25 and L -4.5. The actual surgery itself was very quick and there was no pain, just a little uncomfortable with lots going on around me. The surgeon was excellent and kept me informed all the way through with what he was doing. Anyone that is worried about the surgery itself - don't be it really is less traumatic than the dentists! I was lucky and didn't have anyone ahead of me so I was in and out of the clinic within 40 minutes which included the final tests, the surgery, and post-op advice. As soon as I got up from the operating chair, I could see almost perfectly with a little blurring, but most of that felt because my eyes were watering. I felt no pain and only had very little discomfort. For the rest of the day, and the following day my eyes felt absolutely fine, and vision kept staying stable for longer and longer. By my 24hour post-op check-up I had 20/20 in my left eye and my right eye wasn't far off. Christmas eve (2 days after op) was the only day that I had a very painful left eye (burning feeling), and it actually hurt more to shut it than to keep it open. Taking plenty of pain killer eye drops and Nurofen helped me get through the day and by Christmas morning the pain had pretty much gone. Since then my right eye has felt very stable, and my left eye has fluctuated slightly but its vision has always been very good. Over the last few days my left eye has seemed to have settled down and is more often than not as good as my right. At my 2 week post-op check-up I had 6/5 in my left and 6/4 in my right, that's one line better than 20/20 for my left and two lines better (the bottom line!!) for my right. I feel that the left eye will catch up soon. In summary... I would recommend Lasek to anyone (especially as it has less long term complications than Lasik) and the pain really isn't that bad, and you do still get that WOW factor afterwards it justs takes a few days to settle down. I can't fault Optical Express in any way and the whole experience has been fantastic!

01 Mar 2007

Has Lasik treatment yesterday with Mr Aziz and i can only describe it as FANTASTIC! Didnt have intralase or wavefront and Im completely delighted with the results. It was a bit uncomfortable last night for about an hour, but took some co-codomol. Already recommended two other people to have the treatment.

02 Apr 2007

The consultation was very thorough and extremely professional and all my questions were answered honestly and in a friendly manner. I was very nervous before my treatment but the nurse accompanied me throughout the entire process and was extremely helpful and put me at ease. The aftercare service instills confidence in the treatment that you have had done and the predicted 1-2 days recovery time was spot on! Although the treatment itself can be quite unnerving, the results are amazing!

18 May 2007

Location - Glasgow Surgeon - Susanna Boytha Had surgery on 10 May and is by far the best thing I have ever done for me! My appt was at 2.30pm and it was all over by 3.15pm - & actual surgery couldn't have lasted any more than 10 mins. Didn't feel any pain only slight discomfort when the suction was applied but that was only for a few seconds. Even afterwards only felt like I had grit in my eyes for a few hours & my eyelids felt heavy so just went to bed for a few hrs and when I woke up felt better. Although it has cost me more than I was planning for it has been worth every penny and would say if you are thinking about it then you should go for it - you won't regret it. Its so amasing being able to see the alarm clock first thing in the morning and most importantly no pain involved!!

14 Jan 2008


09 Feb 2008

I got laser eye surgery as i am getting married and i didnt want the hassle of wearing contact lenses. It has been great being able to see first thing in the morning without having to reach for my specs. I would highly recommend laser eye surgery at Optical Express, Renfield Street to everyone. I wish i'd done it sooner.

19 Feb 2008

Its a bit stressful on the day of the surgery but the results are worth it.Being able to see clearly really is a miracle. Recovery was very quick- iwas able to watch television (without glasses) on the same day. Staff at optical express were efficient and reassuring. CONSULTATION Manchester EC SURGERY Maxi

02 Mar 2008

Consultation - Stirling, Gordon and Sue Surgery - Glasgow, Waseem Aziz After wearing glasses/contact lenses for 28 years the freedom from this procedure is brilliant! And my bathroom no longer looks like a chemists with the amount of solutions/drops that were required with contacts! The staff were excellent at every step of the procedure.

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