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Optical Express

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1809 Reviews

Optical Express were simply brilliant. Everything from the warm welcome of the counselling staff (shreeya Mistry), consultation with Pretti Khakhar to the treatment with the surgeon was seamless. Throughout the process I felt tota ...Read more

Optical Express has grown to become one of Europe’s leading providers of laser eye surgery. It operates over 200 clinics, of which 100 are specifically designated laser consultation clinics and 54 are laser treatment clinics.

With locations throughout the UK, Holland, Germany, Ireland, France and Croatia, Optical Express has carried out over one million laser eye surgery procedures worldwide. What’s more, over 99% of patients would recommend Optical Express to their friends and family.

Pros: Value for money, caring surgeons, 128 UK clinics, latest technology, dedicated aftercare

Cons: No fixed prices (talk to them for a quote)

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote.

  1. Optical Express Laser Eye Surgery Review
  2. Prices
  3. Treatments
  4. The Verdict
  5. Surgeon Reviews
  6. 1,806 Patient Reviews

1. Optical Express Laser Eye Surgery Review

I’m very happy with my laser treatment. There’s nothing to worry about – there’s no pain, and I would recommend it to anybody. The aftercare at Optical Express is also very good. I just wish i had done it years ago. – Philip Lavelle

Optical Express uses world leading technology, and their laser platform – the VISX S4IR – delivers safe, accurate and precise results. Fun fact: Optical Express is the only vision correction provider to invest in the iFS150 intraLASE in each of its clinics – the same technology that led to NASA backing laser eye surgery for astronauts in 2007.

Over 99% of Optical Express patients achieved 20/20 vision or better following treatment, according to a study carried out in June 2017.

With over 25 years’ experience in eye care, Optical Express boasts excellent surgical outcomes, and has invested £400 million in technology to offer advanced methods for vision correction.

Optical Express has 128 clinics in the UK alone – far more than any other eye surgery provider. Its locations include London, Liverpool, Manchester, Leeds, Glasgow, Edinburgh, and Dublin, with many more situated in all corners of the country.

Here is how nearly 2,000 real customers rate Optical Express for its clinic, cost, treatments and surgeons:

Optical Express Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(4.6 out of 5)

(4.5 out of 5)

(4.8 out of 5)

(4.5 out of 5)

(4.7 out of 5)

CQC Rating: Good

  • Treating people with respect and involving them in their care
  • Providing care, treatment and support that meets people’s needs
  • Caring for people’s safely and protecting them from harm
  • Staffing
  • Quality and suitability of management

2. Optical Express Laser Eye Surgery Cost

optical express laser eye surgery prices

True, it was an expensive operation, but I spent £500 a year on contact lenses and optician appointments – I see it as an investment! – Dave Reyner

(4.8 out of 5)

Laser eye surgery at Optical Express costs from just £595, or from £1,995 for lens replacement surgery. Of course, these prices depend on the treatment you choose, as well as your prescription, so you’ll want to pop in for a free consultation to get a tailored quote.

Optical Express is one of the cheapest laser eye surgery clinics in the UK. Its prices are well below average, compared to over 70 leading eye clinics and hospitals nationwide.

There are also a range of pay monthly finance options, so you can benefit from eye surgery for less than £50 a month – and it’s 0% finance for 10 month contracts.

Are there any hidden costs? No, the consultation is free, and you even get free eye tests worth £800. The only downside is not having fixed prices like at Optegra and Optimax, but at least the costs are lower at the end of the day.

Here are the prices of some of Optical Express’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
LASEKFrom £595£49.50
(10 months on 0% APR, £100 deposit)
LASIKFrom £1,195£42.02
(for 18 months on 11.5% APR, £500 deposit)
LASEK (with iDesign)From £1,495£41.69
(for 24 months on 11.5% APR, £500 deposit)
LASIK (with iDesign)From £1,495£46.35
(for 24 months on 11.5% APR, £500 deposit)
Monofocal lens surgeryFrom £1,995£48.89
(for 36 months on 11.5% APR, £500 deposit)
Multifocal lens surgeryFrom £3,195£47.39
(for 72 months on 11.5% APR, £500 deposit)
Phakic IOLFrom £3,395£47.39
(for 72 months on 11.5% APR, £500 deposit)
YAGFrom £595N/A

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool, you can find out how much laser or lens surgery will cost you at Optical Express for free.

3. Laser Eye Surgery Treatments

Fantastic! I am so pleased I has the treatment – playing sports is so much easier!  All the staff were very helpful, reassuring, and happy answering my questions. I’ll definitely be recommending Optical Express to everyone, their service is excellent! – Stephanie Yeadon

(4.7 out of 5)

Laser Eye Surgery

Laser eye surgery is a simple procedure that can correct your vision in a matter of minutes. Optical Express offers the most popular types: LASIK and LASEK (if you are not suitable for the surgical LASIK).

In both treatments, a cool beam advanced laser reshapes the cornea (the surface of your eye). Optical Express uses a technology called iDesign, which is based on Wavefront technology and takes thousands of eye measurements to produce the best results.

Lens Replacement

Optical Express has 20 years’ experience in lens replacement surgery. This surgery is a popular treatment for people with long distance vision, short distance vision, and even cataracts.

An eye consultant can help you decide which surgery best suits your needs:

  • Refractive lens exchange (RLE) – This surgery replaces the natural lens with a synthetic intraocular lens (IOL) implant.
  • Phakic IOL – This type of IOL is an alternative to laser eye surgery for patients with strong prescriptions.
  • YAG laser treatment – YAG laser capsulotomy is a non-invasive procedure used to treat refractive former lens exchange patients whose vision starts to fade over the years.

Cataract Surgery

Optical Express performs the highest number of cataract surgeries – after the NHS, according to its website.

Cataracts are small, blurry patches on your eyes, giving you cloudy vision. Cataract surgery involves removing your damaged lens, and replacing it with a premium synthetic one for sharper near and distance vision.

Aftercare

Optical Express custom-fits its aftercare plan to every patient. This plan includes any medication that will aid the healing process, optometrist-led follow-up appointments, and an out-of-hours medical helpline.

Patients receive 12 months’ continued care as standard, and Optical Express recommends annual examinations to maintain your eye health.

Safety Record

All surgical procedures carry a degree of risk. However, laser eye surgery has an impressive success rate, and is the most popular elective surgery in the world.

99.2% of patients achieved at least 20|20 vision following surgery at Optical Express, based on a study of 190,231 Optical Express patients with the most common prescriptions. That’s why this eye clinic promises 20|20 vision or your money back.

Just be aware that the risks increase the more complicated the surgery. Optical Express will provide a screening service to check whether you are suitable for surgical treatment.

4. The Verdict

laser eye surgery review verdict

I can highly recommend Optical Express. They are very professional, and the procedure was pain free. The best thing now is I can see very well without glasses – and it was only done 3 weeks ago. – Elaine Gibson

(4.6 out of 5)

Optical Express is the best voted place for laser and lens replacement surgery, based on nearly 9,000 independent reviews on Lasik Eyes since 2002. With hard-to-beat prices, leading technology, and fully qualified surgeons, this clinic tops the list of best laser eye surgery clinics in the UK, as well as taking the crown for:

But is it right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get one step closer to 20/20 sight:

  1. Find the top clinic in seconds: Answer three questions to be matched with the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test (worth £800) and personalised quote (with no obligation)

Click here to find the best clinic near you, and receive a tailored quote.

5. Optical Express Surgeons

6. Optical Express Reviews

RatingDate

Samantha C

18 Feb 2020

Visited the Hull clinic in August to discuss Laser Treatment and was told I’d be a perfect candidate for Lens Replacement. After tests and a consultation, Multifocal implants were recommended and surgery was booked to take place in Manchester the following month. As I needed to be at the clinic at 7:30am and then revisit the following morning for a check up, I booked 2 nights in a hotel. On the day of surgery, after similar tests, the clinician decided I was not suitable for Multifocal lens replacement and recommended Mono Focal lenses instead, after she explained her reasons, I agreed to go ahead but Optical Express refused to carry out the operation as I hadn’t had enough time to consider the change of advice. I returned to Hull where the first clinician insisted she was right all along and couldn’t understand why Manchester had disagreed with her. At this point, I lost faith and decided to cancel altogether. Optical Express agreed to a full refund but I was told this would still take 28 WORKING days to process. They made it clear they wouldn’t cover any of my expenses as it was written in their terms and conditions that operations can be cancelled for various reasons. My operation should have been 19th September, Optical Express claimed to have refunded me by 6th November but as of 16th December, I haven’t received a penny of the £6090 I paid in good faith on 10th August. I have raised a dispute with my Bank and they are now investigating. I feel Optical Express put profit way above customer service and have sales teams driven by commission rather than caring health professionals who should care for their clients.

29 Jul 2005

My experience at Optical Express was the best.1st class from start to finish, with no problems what so ever. I have told my friends about this and they have also had the treatment with 100% success. If you want your life changed have this surgery it is the best thing you can do.

22 Sep 2005

I had the Lasek surgery in July, in the Belfast clinic and would highly recommend it to anyone. All the staff at the clinic were so professional and made me feel very at ease. If you are thinking about it please do go for a consultation as it will change your life and you will wish you had it done years ago.

21 Oct 2005

I had surgery on the 27th September 05. I was quite scared about the whole procedue, however, my fears were soon relieved as the staff at the Glasgow clinic were wonderful from the consultation stage through to the post op' appointments. My vision is better than 20/20 vision and I can see for 'miles'. The procedure was a little uncomfortable and I was unable to open my yes for a few hours. I had my surgery at 1.30pm and by 5pm I could read the small coloured print on teletext, I haven't been able to do that for over 14 years. I can't stop raving about the laser surgery and wholly recommend the Glasgow surgery and its staff. Thank you Optical Express Renfield Street Glasgow.

07 Mar 2006

The best decision in recent years was to undergo laser treatment. I am very pleased with my new "freedom". Would thoroughly recommend the procedure and was very impressed with all staff at Optical Express Belfast.

01 Apr 2006

I went to Nottingham for my consultation and found them very professional. They explained everything. I had the surgery (Lasek) done at Birmingham 5 weeks ago and i am very pleased with the results, thankyou to Dr George. The best £1400 i have ever spent. The one thing people were complaining about was the 3 hours waiting but i cannot see why, as you are told that you will be there about that long. Going back to Nottingham in 2 weeks for a check up and i have found the aftercare is very good (Ravi ?). If you are thinking of having it done go for it, the 2 days of red painful eyes is worth it in the end. Mark.

01 May 2006

i had my eyes done on 4th march at manchester the service was excellent.in and out within two hours. but still had everything explained in full again, with checks on the machines to see if anything had changed.i have been back twice on the arranged appointments,(cant fault them there either. two wishes in life have come true,been to australia in 03, now had my eyesight fixed, and can read without glasses as well.thanks optical express and all their staff. p.s. go on dont be frightened it's the best thing you could do.

26 Jun 2006

Bluewater Store: First class treatment, first class results, lovely friendly staff. I was very nervous on the day of treatment, but would do it again tomorrow- no pain at all!! thank you everyone!

20 Jul 2006

Surgery 18th July 2006 Manchester Just to keep you guys informed, went yesterday for my check-up, only to be told that I have got 20:20 vision and I am higher than driving standard. Absolutely fantastic. DON;T HESTITATE JUST GO FOR IT.

04 Oct 2006

Well worth doing, it has made a huge difference. Reccommed it!

15 Dec 2006

Clinic Nottingham. Surgery on 19/09/06 Well what can I say? I moaned for the first couple of weeks because I couldn't see properly. It was like blinking over some grit with soap BUT the eyedrops were a blessing. It's now been over 6 weeks since my operation. I was expecting the wow factor on the day of the op but just had to be patient but now all I can say is that its absolutley fantastic. You've got to have it done WOW!! I had Lasek Wavefront (but I was a bit girlie!) A big, big thank you to everyone.


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