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Optical Express

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1806 Reviews

Optical Express were simply brilliant. Everything from the warm welcome of the counselling staff (shreeya Mistry), consultation with Pretti Khakhar to the treatment with the surgeon was seamless. Throughout the process I felt tota ...Read more

Optical Express has grown to become one of Europe’s leading providers of laser eye surgery. It operates over 200 clinics, of which 100 are specifically designated laser consultation clinics and 54 are laser treatment clinics.

With locations throughout the UK, Holland, Germany, Ireland, France and Croatia, Optical Express has carried out over one million laser eye surgery procedures worldwide. What’s more, over 99% of patients would recommend Optical Express to their friends and family.

Pros: Value for money, caring surgeons, 128 UK clinics, latest technology, dedicated aftercare

Cons: No fixed prices (talk to them for a quote)

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote.

  1. Optical Express Laser Eye Surgery Review
  2. Prices
  3. Treatments
  4. The Verdict
  5. Surgeon Reviews
  6. 1,806 Patient Reviews

1. Optical Express Laser Eye Surgery Review

I’m very happy with my laser treatment. There’s nothing to worry about – there’s no pain, and I would recommend it to anybody. The aftercare at Optical Express is also very good. I just wish i had done it years ago. – Philip Lavelle

Optical Express uses world leading technology, and their laser platform – the VISX S4IR – delivers safe, accurate and precise results. Fun fact: Optical Express is the only vision correction provider to invest in the iFS150 intraLASE in each of its clinics – the same technology that led to NASA backing laser eye surgery for astronauts in 2007.

Over 99% of Optical Express patients achieved 20/20 vision or better following treatment, according to a study carried out in June 2017.

With over 25 years’ experience in eye care, Optical Express boasts excellent surgical outcomes, and has invested £400 million in technology to offer advanced methods for vision correction.

Optical Express has 128 clinics in the UK alone – far more than any other eye surgery provider. Its locations include London, Liverpool, Manchester, Leeds, Glasgow, Edinburgh, and Dublin, with many more situated in all corners of the country.

Here is how nearly 2,000 real customers rate Optical Express for its clinic, cost, treatments and surgeons:

Optical Express Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(4.6 out of 5)

(4.5 out of 5)

(4.8 out of 5)

(4.5 out of 5)

(4.7 out of 5)

CQC Rating: Good

  • Treating people with respect and involving them in their care
  • Providing care, treatment and support that meets people’s needs
  • Caring for people’s safely and protecting them from harm
  • Staffing
  • Quality and suitability of management

2. Optical Express Laser Eye Surgery Cost

optical express laser eye surgery prices

True, it was an expensive operation, but I spent £500 a year on contact lenses and optician appointments – I see it as an investment! – Dave Reyner

(4.8 out of 5)

Laser eye surgery at Optical Express costs from just £595, or from £1,995 for lens replacement surgery. Of course, these prices depend on the treatment you choose, as well as your prescription, so you’ll want to pop in for a free consultation to get a tailored quote.

Optical Express is one of the cheapest laser eye surgery clinics in the UK. Its prices are well below average, compared to over 70 leading eye clinics and hospitals nationwide.

There are also a range of pay monthly finance options, so you can benefit from eye surgery for less than £50 a month – and it’s 0% finance for 10 month contracts.

Are there any hidden costs? No, the consultation is free, and you even get free eye tests worth £800. The only downside is not having fixed prices like at Optegra and Optimax, but at least the costs are lower at the end of the day.

Here are the prices of some of Optical Express’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
LASEKFrom £595£49.50
(10 months on 0% APR, £100 deposit)
LASIKFrom £1,195£42.02
(for 18 months on 11.5% APR, £500 deposit)
LASEK (with iDesign)From £1,495£41.69
(for 24 months on 11.5% APR, £500 deposit)
LASIK (with iDesign)From £1,495£46.35
(for 24 months on 11.5% APR, £500 deposit)
Monofocal lens surgeryFrom £1,995£48.89
(for 36 months on 11.5% APR, £500 deposit)
Multifocal lens surgeryFrom £3,195£47.39
(for 72 months on 11.5% APR, £500 deposit)
Phakic IOLFrom £3,395£47.39
(for 72 months on 11.5% APR, £500 deposit)
YAGFrom £595N/A

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool, you can find out how much laser or lens surgery will cost you at Optical Express for free.

3. Laser Eye Surgery Treatments

Fantastic! I am so pleased I has the treatment – playing sports is so much easier!  All the staff were very helpful, reassuring, and happy answering my questions. I’ll definitely be recommending Optical Express to everyone, their service is excellent! – Stephanie Yeadon

(4.7 out of 5)

Laser Eye Surgery

Laser eye surgery is a simple procedure that can correct your vision in a matter of minutes. Optical Express offers the most popular types: LASIK and LASEK (if you are not suitable for the surgical LASIK).

In both treatments, a cool beam advanced laser reshapes the cornea (the surface of your eye). Optical Express uses a technology called iDesign, which is based on Wavefront technology and takes thousands of eye measurements to produce the best results.

Lens Replacement

Optical Express has 20 years’ experience in lens replacement surgery. This surgery is a popular treatment for people with long distance vision, short distance vision, and even cataracts.

An eye consultant can help you decide which surgery best suits your needs:

  • Refractive lens exchange (RLE) – This surgery replaces the natural lens with a synthetic intraocular lens (IOL) implant.
  • Phakic IOL – This type of IOL is an alternative to laser eye surgery for patients with strong prescriptions.
  • YAG laser treatment – YAG laser capsulotomy is a non-invasive procedure used to treat refractive former lens exchange patients whose vision starts to fade over the years.

Cataract Surgery

Optical Express performs the highest number of cataract surgeries – after the NHS, according to its website.

Cataracts are small, blurry patches on your eyes, giving you cloudy vision. Cataract surgery involves removing your damaged lens, and replacing it with a premium synthetic one for sharper near and distance vision.

Aftercare

Optical Express custom-fits its aftercare plan to every patient. This plan includes any medication that will aid the healing process, optometrist-led follow-up appointments, and an out-of-hours medical helpline.

Patients receive 12 months’ continued care as standard, and Optical Express recommends annual examinations to maintain your eye health.

Safety Record

All surgical procedures carry a degree of risk. However, laser eye surgery has an impressive success rate, and is the most popular elective surgery in the world.

99.2% of patients achieved at least 20|20 vision following surgery at Optical Express, based on a study of 190,231 Optical Express patients with the most common prescriptions. That’s why this eye clinic promises 20|20 vision or your money back.

Just be aware that the risks increase the more complicated the surgery. Optical Express will provide a screening service to check whether you are suitable for surgical treatment.

4. The Verdict

laser eye surgery review verdict

I can highly recommend Optical Express. They are very professional, and the procedure was pain free. The best thing now is I can see very well without glasses – and it was only done 3 weeks ago. – Elaine Gibson

(4.6 out of 5)

Optical Express is the best voted place for laser and lens replacement surgery, based on nearly 9,000 independent reviews on Lasik Eyes since 2002. With hard-to-beat prices, leading technology, and fully qualified surgeons, this clinic tops the list of best laser eye surgery clinics in the UK, as well as taking the crown for:

But is it right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get one step closer to 20/20 sight:

  1. Find the top clinic in seconds: Answer three questions to be matched with the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test (worth £800) and personalised quote (with no obligation)

Click here to find the best clinic near you, and receive a tailored quote.

5. Optical Express Surgeons

6. Optical Express Reviews

RatingDate

Ian bennett

28 Jul 2017
No Rating

After my first consultation with Demiti where he explained all my options and the best outcome for me, we talked about my expectation and what to expect in the weeks to come, I left full of confidence and returned the following week, getting to London three days running was a bit of a bind but my Granddaughter loved the shopping experience.
Three weeks on and all is well, my vision gets better each day and has exceeded my expectation. The team in London were very professional and looked after me well.

Thank you All

07 May 2005

Very impressed with the result!

06 May 2005

I had Lasek done on 24.03.05 at Manchester Optical Express on Minshall Street. The experience from start to finish was very professional, informative and all staff were very friendly and put my mind at ease. My Surgeon Mr K M Khan, can only be praised for his excellent ophthalmic abilities as can that off the entire staff. I now have 20/20 vision and could not recommend this procedure enough. If in doubt go and have a consultation!

06 May 2005

Had Lasik surgery at Glasgow clinic and consultation/aftercare at Edinburgh clinic. The staff were friendly and very professional. The procedure was quick and painless, slight discomfort afterwards as my eyes felt very gritty and watery for a few hours. My vision is now better than 20:20. I would recommend optical express to anyone considering laser vision treatment. I would like to thank Dr Boytha and all the staff at Glasgow and Edinburgh laser clinics.

05 May 2005

Prior to having the Bilateral Wavefront Lasik surgery in April 2004 I had worn glasses for about 8 years. Initially I had needed glasses for night driving and for definition in reading a screen at a presentation or movie, for example, but it developed to a point where I needed them all the time (albeit my prescription was relatively minor at -1.50/-1.75 (right) and -0.75/-1.50 (left). I am very physically active (golf, skiing, fitness) and found the hassle of glasses a major factor. I first became interested in eye surgery when I heard that Tiger Woods (Ranked No.1 professional golfer) had it done. I decided that for to him have the surgery, from a risk perspective involved hundreds of millions of dollars and being totally reliant on the quality of his eyesight, then the success rate must be pretty good. To be honest, the deciding factor for me in chosing LaserVision as opposed to a cheaper high street option was a combination of three factors (1) if they were good enough for Richard Branson then they must be damned good (2) they were more expensive than a lot of their competitors and (3) the surgery would be carried out by the same surgeon that is advertised on their website, Michael Jeffrey i.e. I was guaranteed a level of experience. Wrongly or rightly I made the assumption/linkage that price was a reflection of quality (you get what you pay for) and that their equipment would be as good as you could get. My thinking was "you can save £500 on your holiday, but don't mess with your eyes, you only have one pair!" I have nothing but good things to say about LaserVision. I have recommended them to friends, one of them has since had the surgery done and feels the same as I do. I have just had my final check up after 12 months and have to say other than a couple of minutes of mild discomfort during surgery, followed by a few hours during which your eyes sting a little, that is it. I tell my friends that on a scale of 1 to 10 in comparison to having a filling at the dentist, the process is about a 4. It is amazing that the surgery takes as little as 40 secs per eye (I understand that this increases slightly depending on your prescription). Over this last 12 month period I have been doing a full time MBA at Henley Management College. This has involved a huge amount of reading and work on the laptop and it has never been a problem. The first month or so I experienced dry eyes after long periods on the laptop but that was sorted out by the drops that I prescribed. This only lasted a month or so and now I never have to use the drops even after long intensive periods on the laptop or reading. The staff at LaserVision are all incredibly supportive and know what they are doing. A major reassurance was that everything that happened in surgery was exactly as they had explained to me the day before - nobody likes suprises! I believe that the quality of my vision is better now than when I wore glasses and the feeling of freedom is fantastic. No more lenses and cleaning glasses! Having been through the treatment I attribute a lot of the negative perception relating to laser eye surgery to two main issues: (1) ignorance - the technology has progressed massively over the last 10 years and this is reflected in the process. Somebody that had surgery 10 years ago would have a totally different perception of the process and recovery time. (2) After care and taking care of yourself. I was very careful about not touching my eyes and covering them overnight with the guards provided and followed the instruction regarding the anti-biotic drops and moisturizing drops religously. I hear stories about people that have taken short cuts in this respect and link the "horror stories" to perhaps an element of not following the post operative guidelines (which are explained in detail to you). There is obviously an element of risk in all these things, but in my case the risk has been far exceeded by the benefits.

04 May 2005

I had lasik treatment in Manchester after the consultation in Leeds. I found the service alround to be very friendly and very profesional. The after care has been 100%I could'nt ask for more. The treatment was painless , although a little uncomfortable, this was soon forgotten after a mattter of days. I would highly recommend to anyone to have this done, after wearing glasses for two thirds of my life this has been a life changing expreience! Thanks to all involved at the Manchester and Leeds branches.

28 Apr 2005

I had Wavefront surgery performed by Dr Eve on April 21. The surgery itself was superb and the aftercare excellent. Unfortunately the patient counsellor I had my consultation with gave some bad advice and on the day of the surgery the medical team advised against performing regular LASIK surgery due to the size of my pupils. I had to pay an extra £800 on the day to cover the cost of the more expensive Wavefront procedure. While I understand the reasons for this, my surgery was booked 3 months in advance.. surely I could've been contacted before then? Aside from this I have been very impressed with the team at Optical Express.

28 Apr 2005

I had Wavefront guided lasik 1 week ago (21-4-2005) at Shaftsbury Ave, London. All the staff there were excellent, I had the proceedure performed at 12 midday and was able to leave at 2pm with all of my eye drops etc. The proceedure was painless, nothing more than some odd sensations followed by a gritty feeling for about 4 hours. 1 week on my vision is better than 20:20 I am absolutely thrilled by the transformation. If anyone is unsure about getting this done I would just say "Go for it" well worth the 1 day it takes. My night vision has some halos around lights but these are dissappearing by the day. All of my follow up takes place in the Southampton centre and again all the staff and care I have received has been great.

27 Apr 2005

Outstanding clinic, thoroughly professional and extremely helpful. I have perfect vision and it took a 5 minute operation, and also thanks to the Nurse who held my hand! I would recommend them to anyone, indeed my sister is going for the operation next year! Thankyou LaserVision

25 Apr 2005

My treatment took place at the Birmingham Clinic, but all my check-ups and main support has been undertaken at the Nottingham Branch. I feel that I have to say that this has been an amazing experience, not much short of a mini miracle for me. I have worn glass`s since my early teens, and now, with very little discomfort after the operation, I find that I can see far better than I could have hoped for, and currently dont even need the reading glass`s ( at 47 yrs old thats not bad going !). I have been well looked after, especially by Judith who put my mind at rest initially and has supported me throroughly through the procces, and most particularly, by Pretti, a lovely woman who has inspired great faith in me and who I trust entirley to put my well being first and foremost. She is meticulous in her work and lovely company to be in, what more could I ask for ? If I had to have the proceedure done again in a few years time I really wouldnt hesitate, Im so pleased that I had it done, and havnt "looked" back once. There was little discomfort, no real pain at all, and none of it lasted very long, well worth it for years of good sight, no glass`s, and feeling so much better about myself, if youve been told youre suitable then go fot it !!! Its worth every penny.

24 Apr 2005
No Rating

Further to my comments on 31/3/05 stating the bad service I had received when trying to use Optical Express. I would now like to add that since then I have received my full deposit back & additionally a very sincere apology from them.


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