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Optical Express

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1806 Reviews

Optical Express were simply brilliant. Everything from the warm welcome of the counselling staff (shreeya Mistry), consultation with Pretti Khakhar to the treatment with the surgeon was seamless. Throughout the process I felt tota ...Read more

Optical Express has grown to become one of Europe’s leading providers of laser eye surgery. It operates over 200 clinics, of which 100 are specifically designated laser consultation clinics and 54 are laser treatment clinics.

With locations throughout the UK, Holland, Germany, Ireland, France and Croatia, Optical Express has carried out over one million laser eye surgery procedures worldwide. What’s more, over 99% of patients would recommend Optical Express to their friends and family.

Pros: Value for money, caring surgeons, 128 UK clinics, latest technology, dedicated aftercare

Cons: No fixed prices (talk to them for a quote)

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote.

  1. Optical Express Laser Eye Surgery Review
  2. Prices
  3. Treatments
  4. The Verdict
  5. Surgeon Reviews
  6. 1,806 Patient Reviews

1. Optical Express Laser Eye Surgery Review

I’m very happy with my laser treatment. There’s nothing to worry about – there’s no pain, and I would recommend it to anybody. The aftercare at Optical Express is also very good. I just wish i had done it years ago. – Philip Lavelle

Optical Express uses world leading technology, and their laser platform – the VISX S4IR – delivers safe, accurate and precise results. Fun fact: Optical Express is the only vision correction provider to invest in the iFS150 intraLASE in each of its clinics – the same technology that led to NASA backing laser eye surgery for astronauts in 2007.

Over 99% of Optical Express patients achieved 20/20 vision or better following treatment, according to a study carried out in June 2017.

With over 25 years’ experience in eye care, Optical Express boasts excellent surgical outcomes, and has invested £400 million in technology to offer advanced methods for vision correction.

Optical Express has 128 clinics in the UK alone – far more than any other eye surgery provider. Its locations include London, Liverpool, Manchester, Leeds, Glasgow, Edinburgh, and Dublin, with many more situated in all corners of the country.

Here is how nearly 2,000 real customers rate Optical Express for its clinic, cost, treatments and surgeons:

Optical Express Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(4.6 out of 5)

(4.5 out of 5)

(4.8 out of 5)

(4.5 out of 5)

(4.7 out of 5)

CQC Rating: Good

  • Treating people with respect and involving them in their care
  • Providing care, treatment and support that meets people’s needs
  • Caring for people’s safely and protecting them from harm
  • Staffing
  • Quality and suitability of management

2. Optical Express Laser Eye Surgery Cost

optical express laser eye surgery prices

True, it was an expensive operation, but I spent £500 a year on contact lenses and optician appointments – I see it as an investment! – Dave Reyner

(4.8 out of 5)

Laser eye surgery at Optical Express costs from just £595, or from £1,995 for lens replacement surgery. Of course, these prices depend on the treatment you choose, as well as your prescription, so you’ll want to pop in for a free consultation to get a tailored quote.

Optical Express is one of the cheapest laser eye surgery clinics in the UK. Its prices are well below average, compared to over 70 leading eye clinics and hospitals nationwide.

There are also a range of pay monthly finance options, so you can benefit from eye surgery for less than £50 a month – and it’s 0% finance for 10 month contracts.

Are there any hidden costs? No, the consultation is free, and you even get free eye tests worth £800. The only downside is not having fixed prices like at Optegra and Optimax, but at least the costs are lower at the end of the day.

Here are the prices of some of Optical Express’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
LASEKFrom £595£49.50
(10 months on 0% APR, £100 deposit)
LASIKFrom £1,195£42.02
(for 18 months on 11.5% APR, £500 deposit)
LASEK (with iDesign)From £1,495£41.69
(for 24 months on 11.5% APR, £500 deposit)
LASIK (with iDesign)From £1,495£46.35
(for 24 months on 11.5% APR, £500 deposit)
Monofocal lens surgeryFrom £1,995£48.89
(for 36 months on 11.5% APR, £500 deposit)
Multifocal lens surgeryFrom £3,195£47.39
(for 72 months on 11.5% APR, £500 deposit)
Phakic IOLFrom £3,395£47.39
(for 72 months on 11.5% APR, £500 deposit)
YAGFrom £595N/A

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool, you can find out how much laser or lens surgery will cost you at Optical Express for free.

3. Laser Eye Surgery Treatments

Fantastic! I am so pleased I has the treatment – playing sports is so much easier!  All the staff were very helpful, reassuring, and happy answering my questions. I’ll definitely be recommending Optical Express to everyone, their service is excellent! – Stephanie Yeadon

(4.7 out of 5)

Laser Eye Surgery

Laser eye surgery is a simple procedure that can correct your vision in a matter of minutes. Optical Express offers the most popular types: LASIK and LASEK (if you are not suitable for the surgical LASIK).

In both treatments, a cool beam advanced laser reshapes the cornea (the surface of your eye). Optical Express uses a technology called iDesign, which is based on Wavefront technology and takes thousands of eye measurements to produce the best results.

Lens Replacement

Optical Express has 20 years’ experience in lens replacement surgery. This surgery is a popular treatment for people with long distance vision, short distance vision, and even cataracts.

An eye consultant can help you decide which surgery best suits your needs:

  • Refractive lens exchange (RLE) – This surgery replaces the natural lens with a synthetic intraocular lens (IOL) implant.
  • Phakic IOL – This type of IOL is an alternative to laser eye surgery for patients with strong prescriptions.
  • YAG laser treatment – YAG laser capsulotomy is a non-invasive procedure used to treat refractive former lens exchange patients whose vision starts to fade over the years.

Cataract Surgery

Optical Express performs the highest number of cataract surgeries – after the NHS, according to its website.

Cataracts are small, blurry patches on your eyes, giving you cloudy vision. Cataract surgery involves removing your damaged lens, and replacing it with a premium synthetic one for sharper near and distance vision.

Aftercare

Optical Express custom-fits its aftercare plan to every patient. This plan includes any medication that will aid the healing process, optometrist-led follow-up appointments, and an out-of-hours medical helpline.

Patients receive 12 months’ continued care as standard, and Optical Express recommends annual examinations to maintain your eye health.

Safety Record

All surgical procedures carry a degree of risk. However, laser eye surgery has an impressive success rate, and is the most popular elective surgery in the world.

99.2% of patients achieved at least 20|20 vision following surgery at Optical Express, based on a study of 190,231 Optical Express patients with the most common prescriptions. That’s why this eye clinic promises 20|20 vision or your money back.

Just be aware that the risks increase the more complicated the surgery. Optical Express will provide a screening service to check whether you are suitable for surgical treatment.

4. The Verdict

laser eye surgery review verdict

I can highly recommend Optical Express. They are very professional, and the procedure was pain free. The best thing now is I can see very well without glasses – and it was only done 3 weeks ago. – Elaine Gibson

(4.6 out of 5)

Optical Express is the best voted place for laser and lens replacement surgery, based on nearly 9,000 independent reviews on Lasik Eyes since 2002. With hard-to-beat prices, leading technology, and fully qualified surgeons, this clinic tops the list of best laser eye surgery clinics in the UK, as well as taking the crown for:

But is it right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get one step closer to 20/20 sight:

  1. Find the top clinic in seconds: Answer three questions to be matched with the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test (worth £800) and personalised quote (with no obligation)

Click here to find the best clinic near you, and receive a tailored quote.

5. Optical Express Surgeons

6. Optical Express Reviews

RatingDate

Ian bennett

28 Jul 2017
No Rating

After my first consultation with Demiti where he explained all my options and the best outcome for me, we talked about my expectation and what to expect in the weeks to come, I left full of confidence and returned the following week, getting to London three days running was a bit of a bind but my Granddaughter loved the shopping experience.
Three weeks on and all is well, my vision gets better each day and has exceeded my expectation. The team in London were very professional and looked after me well.

Thank you All

24 May 2005

A fantastic service from helpfull staff. My only wish is that i'd had the surgery earlier.

24 May 2005

Thought I would leave my comments as I found this site benficial prior to my surgery. I had LASEK in Belfast on 7th May (suitable for LASIK also). I arrived at 3pm for my appointment to find the staff waiting for me, so no long wait. I was ready to go home at 4pm. The procedure was totally pain free. Going to the dentist is worse. I could see an improvement about 30 seconds after surgery which I hadn't expected. About two hours later I experienced discomfort (but no pain) which lasted for 36 hours. It was mostly a constant watering of the eyes and an inability to keep them opened. However vast improvement by day two although vision still blurred. By day five my vision was very good and by two week check up I have 20/20 vision. My prescription was about -4.5 in each eye which required about 45 seconds of lasering. Overall very happy with procedure and would do it again without hestitation. Mr Aziz and his staff were very polite and courteous. Be prepared though, this is very much an express service as the name suggests and does feel a little bit like being on a production line. Excellent value for money though and would recommend Optical Express.

19 May 2005

fantastic,what an experience since i was 16 year old i have worn contact lense and now i can wake up and see. the whole team at optical express shaftesbury avenue were brilliant from the first day to the last.i would recommend having your eyes corrected straight away.

18 May 2005

Its truly amazing! Having worn glasses since the age of 6, I now find myself 30 years later with better than 20;20 vision. I still cant quite believe it when I wake up in the morning no longer having to reach for my glasses. The surgery for me was no worse than a trip to the dentist and certainly a lot less painful than childbirth! It was all so easy and the staff and surgical team all helped to put me at ease. I had my treatment at Optical express in Southampton West Quay and following surgery my eyes were very sore and heavy, a bit like peeling onions as several others have described. I spent the day resting in bed (very nice-a break from the kids and my hubby coped very well!) The next morning I opened the curtains and could read the numberplates on cars across the road. I cannot believe how easy and quick it all was and would say it is the best money I have ever spent. My prescription was -5.50 and -8.50 and both eyes now perfect! Thanks to all the dedicated helpful team I now have my face back! I Wish I could have had this done years ago!

14 May 2005

Had Lasik at the Birmingham clinic 4 weeks ago - just had my month check up. Perfect (better than 20/20) vision for somebody who has had bilateral vision of -7.00 since age 4!Best thing I have ever done, completely changed my life. I was very scared but the staff were bloody marvellous, veryprofessional but very friendly. Afterwards discomfort no worse than leaving contact lenses in for too longo worse. So far 5 of my colleagues have been for a consultation as mine was so successful. Would highly recommend this clinic

13 May 2005

well, I had LASIK 1 month ago. All I can say is WOW, what a fantasic result I now have 20:20 vision for the first time in my life. The procedure was simple, pain free and quick with the only side effect being my nerves !! Afterwards I could see the results straight away. Some discomfort for 4/5 hours afterwards (similar to the sort of feeling you get when chopping onions). Highly recommended, just like having a magic wand waved over you !! really.

12 May 2005

After much thought and many visits to this website I finally had Lasik surgery on 06/05/05 in Milton Keynes at 1:15pm. The procedure itself was painless, and was not as frightening as I thought it was going to be. There were no burning smells as I have read from other reports on this site. The surgeon and staff work very quickly and tell you exactly what is happening at every stage. The whole procedure only took about 10/15 minutes, and although a little blurry you can see the results immediately. I was home by 2:00pm Yes, your eyes are uncomfortable for about 3 hours, feels just like having contacts in for too long when your eyes are tired, but if you can sleep through this, or keep your eyes closed, you wake up with clear vision. I was watching TV by 5:30pm. I had my check up the next morning and have excellent vision. I was told that due to my age, (45) I would have to wear reading glasses, in the week since I have had Lasik, I have used them only once. I would highly recommend this procedure as I am so pleased with the result, having worn glasses for the past 32 years. I would like to thank Mr Klopper (the surgeon), Daci (the Optometrist) and all the staff and nurses who looked after me so well.

11 May 2005

I had surgery 5/02/05,its the best thing ive had done!I was very short sighted and now i can see without glasses.I recommend this to anyone.

10 May 2005
No Rating

I had a consultation in Birmingham last week, but decided laser surgery's not for me. Be aware that the "counsellor" at your consultation is really a sales person. Do as much internet research on the subject as you can, as you'll get nothing from Optical Express other than good news stories and pressure to book an appointment. Optical Express have since rang me to offer £100 off per eye if I book an appointment before the end of the month. This says it all really! They're in it for commission only - if you do decide to go ahead, make sure you negotiate a discount.

10 May 2005

I had LASEK treatment at the Bristol branch on April 20th. I was short sighted with a perscription of -2.25 in both eyes. Surgery was more 'relaxing' than I anticipated. It was all over in 10 - 15 minutes and, although hazey, could see the result straight away. Reading number plates and signs on my way home! The next few days were uncomfortable but quite pain free. I spent the first day lying on the sofa listeneing to the radio with my eyes closed most the time. I used the pain killing drops once...during the second night I awoke with my eyes stinging and streaming a bit, as if chopping oinoins!! By day 3 the bandage lenses had outstayed their welcome, comparable to wearing contacts for too long, and I had a bit of double vision in my left eye. A welcome relief when the lenses were removed, although it set my eyesight back very blurry for the rest of the day. I awoke next day with really clear vision and it has improved on a day by day basis ever since. I went back to work on day 6 and initially struggled on the computer...eyes drying out, difficult to read, had to set extra large fonts, but this also improved on a daily basis. By the fortnightly check up I was 'just' reading the 20/20 vision line although I struggled a bit. I was told this would improve as I reduced the steroid drops and was mainly due to my eyes still being a bit dry. I am using the lubricating drops less and less now. Its now nearly 3 weeks down the line....my vision is fantastic and still seems to be improving. The computer is now a lot easier to use and I have set the fonts back to normal size!! No regrets what so ever and would highly recommend it!! Thanks to Mr Aziz, Carmel, Hannah and all at the Bristol branch.


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