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Optical Express

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1806 Reviews

Optical Express were simply brilliant. Everything from the warm welcome of the counselling staff (shreeya Mistry), consultation with Pretti Khakhar to the treatment with the surgeon was seamless. Throughout the process I felt tota ... Read more

Optical Express has grown to become one of Europe’s leading providers of laser eye surgery. It operates over 200 clinics, of which 100 are specifically designated laser consultation clinics and 54 are laser treatment clinics.

With locations throughout the UK, Holland, Germany, Ireland, France and Croatia, Optical Express has carried out over one million laser eye surgery procedures worldwide. What’s more, over 99% of patients would recommend Optical Express to their friends and family.

Pros: Value for money, caring surgeons, 128 UK clinics, latest technology, dedicated aftercare

Cons: No fixed prices (talk to them for a quote)

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote.

  1. Optical Express Laser Eye Surgery Review
  2. Prices
  3. Treatments
  4. The Verdict
  5. Surgeon Reviews
  6. 1,806 Patient Reviews

1. Optical Express Laser Eye Surgery Review

I’m very happy with my laser treatment. There’s nothing to worry about – there’s no pain, and I would recommend it to anybody. The aftercare at Optical Express is also very good. I just wish i had done it years ago. – Philip Lavelle

Optical Express uses world leading technology, and their laser platform – the VISX S4IR – delivers safe, accurate and precise results. Fun fact: Optical Express is the only vision correction provider to invest in the iFS150 intraLASE in each of its clinics – the same technology that led to NASA backing laser eye surgery for astronauts in 2007.

Over 99% of Optical Express patients achieved 20/20 vision or better following treatment, according to a study carried out in June 2017.

With over 25 years’ experience in eye care, Optical Express boasts excellent surgical outcomes, and has invested £400 million in technology to offer advanced methods for vision correction.

Optical Express has 128 clinics in the UK alone – far more than any other eye surgery provider. Its locations include London, Liverpool, Manchester, Leeds, Glasgow, Edinburgh, and Dublin, with many more situated in all corners of the country.

Here is how nearly 2,000 real customers rate Optical Express for its clinic, cost, treatments and surgeons:

Optical Express Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(4.6 out of 5)

(4.5 out of 5)

(4.8 out of 5)

(4.5 out of 5)

(4.7 out of 5)

CQC Rating: Good

  • Treating people with respect and involving them in their care
  • Providing care, treatment and support that meets people’s needs
  • Caring for people’s safely and protecting them from harm
  • Staffing
  • Quality and suitability of management

2. Optical Express Laser Eye Surgery Cost

optical express laser eye surgery prices

True, it was an expensive operation, but I spent £500 a year on contact lenses and optician appointments – I see it as an investment! – Dave Reyner

(4.8 out of 5)

Laser eye surgery at Optical Express costs from just £595, or from £1,995 for lens replacement surgery. Of course, these prices depend on the treatment you choose, as well as your prescription, so you’ll want to pop in for a free consultation to get a tailored quote.

Optical Express is one of the cheapest laser eye surgery clinics in the UK. Its prices are well below average, compared to over 70 leading eye clinics and hospitals nationwide.

There are also a range of pay monthly finance options, so you can benefit from eye surgery for less than £50 a month – and it’s 0% finance for 10 month contracts.

Are there any hidden costs? No, the consultation is free, and you even get free eye tests worth £800. The only downside is not having fixed prices like at Optegra and Optimax, but at least the costs are lower at the end of the day.

Here are the prices of some of Optical Express’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
LASEKFrom £595£49.50
(10 months on 0% APR, £100 deposit)
LASIKFrom £1,195£42.02
(for 18 months on 11.5% APR, £500 deposit)
LASEK (with iDesign)From £1,495£41.69
(for 24 months on 11.5% APR, £500 deposit)
LASIK (with iDesign)From £1,495£46.35
(for 24 months on 11.5% APR, £500 deposit)
Monofocal lens surgeryFrom £1,995£48.89
(for 36 months on 11.5% APR, £500 deposit)
Multifocal lens surgeryFrom £3,195£47.39
(for 72 months on 11.5% APR, £500 deposit)
Phakic IOLFrom £3,395£47.39
(for 72 months on 11.5% APR, £500 deposit)
YAGFrom £595N/A

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool, you can find out how much laser or lens surgery will cost you at Optical Express for free.

3. Laser Eye Surgery Treatments

Fantastic! I am so pleased I has the treatment – playing sports is so much easier!  All the staff were very helpful, reassuring, and happy answering my questions. I’ll definitely be recommending Optical Express to everyone, their service is excellent! – Stephanie Yeadon

(4.7 out of 5)

Laser Eye Surgery

Laser eye surgery is a simple procedure that can correct your vision in a matter of minutes. Optical Express offers the most popular types: LASIK and LASEK (if you are not suitable for the surgical LASIK).

In both treatments, a cool beam advanced laser reshapes the cornea (the surface of your eye). Optical Express uses a technology called iDesign, which is based on Wavefront technology and takes thousands of eye measurements to produce the best results.

Lens Replacement

Optical Express has 20 years’ experience in lens replacement surgery. This surgery is a popular treatment for people with long distance vision, short distance vision, and even cataracts.

An eye consultant can help you decide which surgery best suits your needs:

  • Refractive lens exchange (RLE) – This surgery replaces the natural lens with a synthetic intraocular lens (IOL) implant.
  • Phakic IOL – This type of IOL is an alternative to laser eye surgery for patients with strong prescriptions.
  • YAG laser treatment – YAG laser capsulotomy is a non-invasive procedure used to treat refractive former lens exchange patients whose vision starts to fade over the years.

Cataract Surgery

Optical Express performs the highest number of cataract surgeries – after the NHS, according to its website.

Cataracts are small, blurry patches on your eyes, giving you cloudy vision. Cataract surgery involves removing your damaged lens, and replacing it with a premium synthetic one for sharper near and distance vision.


Optical Express custom-fits its aftercare plan to every patient. This plan includes any medication that will aid the healing process, optometrist-led follow-up appointments, and an out-of-hours medical helpline.

Patients receive 12 months’ continued care as standard, and Optical Express recommends annual examinations to maintain your eye health.

Safety Record

All surgical procedures carry a degree of risk. However, laser eye surgery has an impressive success rate, and is the most popular elective surgery in the world.

99.2% of patients achieved at least 20|20 vision following surgery at Optical Express, based on a study of 190,231 Optical Express patients with the most common prescriptions. That’s why this eye clinic promises 20|20 vision or your money back.

Just be aware that the risks increase the more complicated the surgery. Optical Express will provide a screening service to check whether you are suitable for surgical treatment.

4. The Verdict

laser eye surgery review verdict

I can highly recommend Optical Express. They are very professional, and the procedure was pain free. The best thing now is I can see very well without glasses – and it was only done 3 weeks ago. – Elaine Gibson

(4.6 out of 5)

Optical Express is the best voted place for laser and lens replacement surgery, based on nearly 9,000 independent reviews on Lasik Eyes since 2002. With hard-to-beat prices, leading technology, and fully qualified surgeons, this clinic tops the list of best laser eye surgery clinics in the UK, as well as taking the crown for:

But is it right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get one step closer to 20/20 sight:

  1. Find the top clinic in seconds: Answer three questions to be matched with the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test (worth £800) and personalised quote (with no obligation)

Click here to find the best clinic near you, and receive a tailored quote.

5. Optical Express Surgeons

6. Optical Express Reviews

Rating Date

18 Mar 2007

Had consultation on 8 January then went ahead with the surgery on the morning of 22 January 2007. Both sessions were at the Glasgow clinic. Without a doubt, the difference the surgery has made to my life is amazing. I can now see 6/4(which is the last available line on the charts!). Pretty much taken the whole thing for granted now! I had wavefront lasik with intralase so not cheap but when you're sitting there making a decision just remember it's your eyes and you only get one chance at this. Prescription in each eye was -3.50 and my treatment worked out at £1495 per eye. A friend recommended me so we each got £50 off (small snip really when you're talking £3k!). In terms of the day itself, I won't lie - it is like a conveyor belt! In some ways that puts you at ease as if its no big deal. Despite this, the staff are incredibly friendly as was the surgeon who has clearly done this A LOT (I had Susanna Boytha). I have still given the customer service rating a 5 since as far as I'm concerned who cares when you think of what you're actually paying for. I'd rather they were busy than not; and I'd rather have successful surgery than pampering. I've read a lot of people saying there is discomfort and I would definitely agree - and its a fine line between discomfort and pain at that! Having said that, I think it's just because with intralase it takes a little bit longer so you have slightly more discomfort. Funny how your memory blocks things out since now I barely remember the pain! Went home and tried to sleep but couldn't. Got up, had some lunch, went to sleep then when I got up again I had no discomfort whatsoever. It is SOOO worth it. Only thing I wasn't expecting is that your vision will fluctuate for a couple of weeks from both the surgery and the medicated eye drops which you use for two weeks. I wasn't expecting that and it did make me slightly nervous. And in the mornings you're eyes will be particularly dry. I've ended on the negative, but be assured this treatment is amazing. Go for it!

21 Apr 2007

I should have done this years ago!!! It is the day after the operation and my vision is already better now than 15 years ago / Pre-contacts. Dr Blomenfeld was very professional, as was his whole team. The operation was less uncomfortable than my last visit to the dentist.

03 Aug 2007

Surgery 05/07/2007 Location: Bristol Clinic Here I am back for my first post check up less than 24 hours after my surgery. Well I am truely staggered at how quickly I was able to SEE. I was expecting some post-operative discomfort but I had none. The only post op symptoms were a little blurriness especially close up vision, but this is improving all the time. The OE team were all great and very helpful all the way through, especially the surgeon Andre. The procedure itself was a breeze with hardly any discomfort at all. 24 hours in no regrets. The funny thing is that Ive just been to one of my kids sports days and no one noticed I was not wearing specs after 35 years the only comment was that one of my eyes looked a little red. My advice is go for it and have the top package as it is well worth the extra!!! P.S Maybe I really didn't need to be in the clinic over 3 and a half hours but like i said, it was well worth it!!!!

25 Aug 2007

I had my surgery done in Manchester, Barlow house. My prescription was very high and i thought that i wouldn't be able to have it done, but i was delighted when i was told by the really helpful optometrist, Christopher Price that I was suitable. The surgery was painless and is without a doubt the best thing i have ever done. My wonderful surgeon Mr Waseem Aziz was so kind and put me at ease through out the treatment... Thank you so much Optical Express.

15 Feb 2008

I was so apprehensive and nervous and I nearly didn't do it, but it's the best decision I've ever made; 5 days ago I went to Optical Express to have my eyes fixed. The staff were lovely and the procedure went smoothly. 24 hours later I was reading the line after 20/20 in the opticians and my eyes were already healing beautifully. The day before I was (-6) in my left eye and (-5.5) in my right eye. The worst thing is probably the drops afterwards... and by about day 4 you'll be an expert! I could recommend it exhaustively, but at the end of the day you know if you want it or not - and it's a priceless gift.

15 Mar 2008

I was very satisfied with the counsellor, optometrist and surgeon. I wish I had had treatment sooner

10 Apr 2008

Thank You to Optical express at Liverpool i am very happy with the treatment I wish I had it done it earlier. Would recommend Optical Express to anyone.

14 Jun 2008

Excellant service. I had a very low prescription 0.50 in right eye and 1.00 in left. The charges are worked out on a scale depending on prescription strength so mine were on the cheapest end. The consulatation was great and I booked for surgery there and then. I had to wait 6 weeks for a Friday slot and every day my glasses seemed a huge burden! My clinic is BLUEWATER. in Kent and surgeon Wayne Crewe- Brown. Very clean and organised. Soon the day arrived and I was at the surgery around two hours. Very quick and painless, although the suction feeling when the laser cut the flap was a little uncomfortable a bit like the dentist. This lasted 27 seconds. The laser was very quick and I just had to stare at the orange light. Afterwards my eyes felt heavy and watery but after a sleep wearing the sleep goggles ( supplied) and using the drops I felt great. Today after 24 hours I have 20/20 vision and can see detail I never saw with glasses. I am wearing "welder type" protective goggles I bought to ensure my eyes are kept totally clean and protected and to make sure I don,t accidentially touch my eyes. It is vital to ensure the three types of drops are used. Thoroughly recommend Optical Express. Good Value and good service.

29 Oct 2008

After thinking about this for a year I cannot believe how easy it was when I eventually went into Opticall Express in East Kilbride who arranged treatment at Renfield Street in Glasgow. The staff were all helpful and friendly and put you at your ease at all times. Am really enjoying being able to see normally again and after one month have better than 20/20 vision. Would recommend this to all.

29 Sep 2009

From the consultatin in Cardiff to the treatment in their Bristol Clinic, Optical Express gave me a first class service. My surgeon, Mr Dimitris Kazakos and his team were skilled professionals and nothing was too much trouble. I was put at ease and the whole experience was wonderful resulting in my being able to see clearly for the first time in years. I would recommend Optical Express to anyone considering this surgery.

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