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Optical Express

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1806 Reviews

Optical Express were simply brilliant. Everything from the warm welcome of the counselling staff (shreeya Mistry), consultation with Pretti Khakhar to the treatment with the surgeon was seamless. Throughout the process I felt tota ...Read more

Optical Express has grown to become one of Europe’s leading providers of laser eye surgery. It operates over 200 clinics, of which 100 are specifically designated laser consultation clinics and 54 are laser treatment clinics.

With locations throughout the UK, Holland, Germany, Ireland, France and Croatia, Optical Express has carried out over one million laser eye surgery procedures worldwide. What’s more, over 99% of patients would recommend Optical Express to their friends and family.

Pros: Value for money, caring surgeons, 128 UK clinics, latest technology, dedicated aftercare

Cons: No fixed prices (talk to them for a quote)

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote.

  1. Optical Express Laser Eye Surgery Review
  2. Prices
  3. Treatments
  4. The Verdict
  5. Surgeon Reviews
  6. 1,806 Patient Reviews

1. Optical Express Laser Eye Surgery Review

I’m very happy with my laser treatment. There’s nothing to worry about – there’s no pain, and I would recommend it to anybody. The aftercare at Optical Express is also very good. I just wish i had done it years ago. – Philip Lavelle

Optical Express uses world leading technology, and their laser platform – the VISX S4IR – delivers safe, accurate and precise results. Fun fact: Optical Express is the only vision correction provider to invest in the iFS150 intraLASE in each of its clinics – the same technology that led to NASA backing laser eye surgery for astronauts in 2007.

Over 99% of Optical Express patients achieved 20/20 vision or better following treatment, according to a study carried out in June 2017.

With over 25 years’ experience in eye care, Optical Express boasts excellent surgical outcomes, and has invested £400 million in technology to offer advanced methods for vision correction.

Optical Express has 128 clinics in the UK alone – far more than any other eye surgery provider. Its locations include London, Liverpool, Manchester, Leeds, Glasgow, Edinburgh, and Dublin, with many more situated in all corners of the country.

Here is how nearly 2,000 real customers rate Optical Express for its clinic, cost, treatments and surgeons:

Optical Express Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(4.6 out of 5)

(4.5 out of 5)

(4.8 out of 5)

(4.5 out of 5)

(4.7 out of 5)

CQC Rating: Good

  • Treating people with respect and involving them in their care
  • Providing care, treatment and support that meets people’s needs
  • Caring for people’s safely and protecting them from harm
  • Staffing
  • Quality and suitability of management

2. Optical Express Laser Eye Surgery Cost

optical express laser eye surgery prices

True, it was an expensive operation, but I spent £500 a year on contact lenses and optician appointments – I see it as an investment! – Dave Reyner

(4.8 out of 5)

Laser eye surgery at Optical Express costs from just £595, or from £1,995 for lens replacement surgery. Of course, these prices depend on the treatment you choose, as well as your prescription, so you’ll want to pop in for a free consultation to get a tailored quote.

Optical Express is one of the cheapest laser eye surgery clinics in the UK. Its prices are well below average, compared to over 70 leading eye clinics and hospitals nationwide.

There are also a range of pay monthly finance options, so you can benefit from eye surgery for less than £50 a month – and it’s 0% finance for 10 month contracts.

Are there any hidden costs? No, the consultation is free, and you even get free eye tests worth £800. The only downside is not having fixed prices like at Optegra and Optimax, but at least the costs are lower at the end of the day.

Here are the prices of some of Optical Express’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
LASEKFrom £595£49.50
(10 months on 0% APR, £100 deposit)
LASIKFrom £1,195£42.02
(for 18 months on 11.5% APR, £500 deposit)
LASEK (with iDesign)From £1,495£41.69
(for 24 months on 11.5% APR, £500 deposit)
LASIK (with iDesign)From £1,495£46.35
(for 24 months on 11.5% APR, £500 deposit)
Monofocal lens surgeryFrom £1,995£48.89
(for 36 months on 11.5% APR, £500 deposit)
Multifocal lens surgeryFrom £3,195£47.39
(for 72 months on 11.5% APR, £500 deposit)
Phakic IOLFrom £3,395£47.39
(for 72 months on 11.5% APR, £500 deposit)
YAGFrom £595N/A

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool, you can find out how much laser or lens surgery will cost you at Optical Express for free.

3. Laser Eye Surgery Treatments

Fantastic! I am so pleased I has the treatment – playing sports is so much easier!  All the staff were very helpful, reassuring, and happy answering my questions. I’ll definitely be recommending Optical Express to everyone, their service is excellent! – Stephanie Yeadon

(4.7 out of 5)

Laser Eye Surgery

Laser eye surgery is a simple procedure that can correct your vision in a matter of minutes. Optical Express offers the most popular types: LASIK and LASEK (if you are not suitable for the surgical LASIK).

In both treatments, a cool beam advanced laser reshapes the cornea (the surface of your eye). Optical Express uses a technology called iDesign, which is based on Wavefront technology and takes thousands of eye measurements to produce the best results.

Lens Replacement

Optical Express has 20 years’ experience in lens replacement surgery. This surgery is a popular treatment for people with long distance vision, short distance vision, and even cataracts.

An eye consultant can help you decide which surgery best suits your needs:

  • Refractive lens exchange (RLE) – This surgery replaces the natural lens with a synthetic intraocular lens (IOL) implant.
  • Phakic IOL – This type of IOL is an alternative to laser eye surgery for patients with strong prescriptions.
  • YAG laser treatment – YAG laser capsulotomy is a non-invasive procedure used to treat refractive former lens exchange patients whose vision starts to fade over the years.

Cataract Surgery

Optical Express performs the highest number of cataract surgeries – after the NHS, according to its website.

Cataracts are small, blurry patches on your eyes, giving you cloudy vision. Cataract surgery involves removing your damaged lens, and replacing it with a premium synthetic one for sharper near and distance vision.


Optical Express custom-fits its aftercare plan to every patient. This plan includes any medication that will aid the healing process, optometrist-led follow-up appointments, and an out-of-hours medical helpline.

Patients receive 12 months’ continued care as standard, and Optical Express recommends annual examinations to maintain your eye health.

Safety Record

All surgical procedures carry a degree of risk. However, laser eye surgery has an impressive success rate, and is the most popular elective surgery in the world.

99.2% of patients achieved at least 20|20 vision following surgery at Optical Express, based on a study of 190,231 Optical Express patients with the most common prescriptions. That’s why this eye clinic promises 20|20 vision or your money back.

Just be aware that the risks increase the more complicated the surgery. Optical Express will provide a screening service to check whether you are suitable for surgical treatment.

4. The Verdict

laser eye surgery review verdict

I can highly recommend Optical Express. They are very professional, and the procedure was pain free. The best thing now is I can see very well without glasses – and it was only done 3 weeks ago. – Elaine Gibson

(4.6 out of 5)

Optical Express is the best voted place for laser and lens replacement surgery, based on nearly 9,000 independent reviews on Lasik Eyes since 2002. With hard-to-beat prices, leading technology, and fully qualified surgeons, this clinic tops the list of best laser eye surgery clinics in the UK, as well as taking the crown for:

But is it right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get one step closer to 20/20 sight:

  1. Find the top clinic in seconds: Answer three questions to be matched with the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test (worth £800) and personalised quote (with no obligation)

Click here to find the best clinic near you, and receive a tailored quote.

5. Optical Express Surgeons

6. Optical Express Reviews


15 Mar 2002

I was very surprised with your clinic. Nice friendly staff, and very impressed with Mr Pilia. Ample coffee, very clean appearance, well done. I have already talked to various friends, and had to give information away, even as far as Anglesey, and Worcestershire! If I could be of any help answering any questions regarding Maxivision, I would be happy to help.

01 Nov 2002

Have just had surgery 2 weeks ago and am amazed by my results so far!! througout the whole procedure I felt fine and although I never actually believed them about the no discomfort no pain thing its absolutely true no pain at all . I have told lots of people and would definetley recommend Maxivision or LASIK to anyone.

04 Feb 2003

What can I say! I went to the Shaftsbury Ave clinic on Thursday for Lasik. I've been very short-sighted for most of my life and when I came out a few hours later I could see! The staff were excellent, v professional and v reassuring. Got there for 8.30am. My eyes were checked out on an interesting contraption that checked the layout of the eyes. Went upstairs. Paid the money to the very nice Anna, the Laser Clinic office manager, then saw the surgeon who did the some double checks (same as when I went for the suitability consultation.) Went in for surgery half an hour later and that was it! Foggy sight for the first day - went home took one of their prescribed sleeping tablets. Woke up... went in the next day and my eyesight was already 20/20! Just out of an appointment today they're now even better (didn't that would be possible). Sharleen my carer was very kind. You might think that you won't need someone to hold your hand but when you're lying on your back with your legs in the air and the surgeon is sticking clamps in your eyes it helps! I would highly recommend Lasik and The Eye Clinic to all.

14 Apr 2003

I had lasik done on 2 April at the Maxivision clinic in London and have been very pleased with the results. The procedure itself was not painful at all (the sedative is a good idea!), I only experienced some stinging in my eyes during the evening after the surgery - the following day was fine. Maxivision staff are very helpful and answer any questions you may have. Have just had my one week check up and was reassured to be told everything is fine. Up until then I was worried that something could have gone wrong but now I am feeling more relaxed about it. I wish Maxivision had a local clinic where I could get my check ups done on the Isle of Wight as the travelling is a pain (and expensive) but I guess you can't have everthing. Good luck to anyone thinking of going to Maxivision. If I am typical of their patients you won't have any complaints.

26 Aug 2003

I had Lasek (shaftsbury avenue) on on the 7th of August and today (3 weeks later) I have better than 20/20 vision with non of the side effects that the surgeons said I might get. Least to say that I'm very happy with the end results although I have to say that I wasn't expecting the amount of pain that I went through just after the op to be as much as it was. However this was only for a couple of hours and although the contacts they give you just after the op are uncomfortable they are taken out a few days later. When weighing up the odds its more than worth it.

17 Aug 2004

I had surgery 3 months ago at Optical Express in Newcastle upon Tyne. It is the best thing I have done. Very little discomfort for a lifetime of vision. Absolutely amazing. The aftercare service I have received has been fantastic. Many people I have spoken to say they haven't got the bottle to go ahead with surgery although they would love not to have to wear glasses and say I am very brave. There was nothing frightening at all about the experience, all over with in around 2 hours and back home! Best money I have ever spent...

19 Oct 2004

I had my eyes lasered on Friday (15th) afternoon at the Southampton clinic with Mr Jain. The surgery itself is painless, although you can feel what's going on so I would advise you to say yes to the Valium you're offered before surgery (I also took painkillers)! I was a little nervous before going into the op room, however when it came to sitting in the chair I was terrified! The nurses are fantastic - talking you through what is going on and giving you a count down to the finish. I think I must have had a look or sheer terror on my face as the nurse was telling me it would be ok and to stay calm - I have to say though, there was nothing to be scared of. Yes, it was one of the most bizarre experiences of my life and not a nice one, but as I say, it didn't hurt at all and was over in a matter of minutes. If I said I could see instantly, I would be lying, but the results straight away were amazing! I kinda felt like crying and wanted to give my big old Dad a hug….but not wanting to be a girl about the whole thing I pulled myself together. Take the darkest pair of sunglasses you have - to say you'll be sensitive to light after surgery is an understatement, think about looking into a torch and that's what it's like. I got back home about 4pm and went straight to bed for a few hours. When I got back up I found I needed to dim the lights in each room I went in, but I did grow accustomed to the light gradually. Over Friday evening and Saturday, my vision was ok, but it was a bit up and down until Sunday. Decided to do a bit of shopping on Sunday with some friends, which probably wasn't my best idea ever! Bright lights, Air-con and cold fresh air were not great. I found myself wearing my sunglasses all the time and constantly stopping to put my drops in. My advice - rest up for as long as you can before going back to work….speaking of which, it's my first day back today! I didn't come in yesterday as I felt I'd be wasting my time and slowing my recovery - I work in computers and we have bright artificial lighting everywhere! I'm still feeling a bit sensitive to bright lights, but through the day I'm getting used to it. So, it's now day 4 after surgery and I'm very pleased with the results so far. From being short sighted (-2.75 and -3.50) I'm now very slightly long sighted, however I'm told this will settle down. My left eye is fine, but I have dryness in the right eye - but this is improving everyday and I'm confident it will be gone in a couple of days. The staff at Southampton are great - it's laid back but at the same time very professional and i felt in safe hands. David there may be chatting up the female patients - but hey, at least i forgot i was nervous about the Op! I think I now have prospective clients for Optical Express through friends and family - will have to sort out a commission deal;)

13 Jan 2005

I had bilateral Lasik treatment at the Birmingham centre. The following day I had 20/20 vision. The procedure was completely painless and the staff were very professional. I am now one month post op and my sight is actually better than 20/20. All my consultations have been implemented in Nottingham and the staff are always helpful and professional. I cannot believe the change in my vision, and would recommend this treatment to anyone.

27 Feb 2005

I had LASIK on both eyes on the 25th Feb at Bristol. My surgeon was Mr Klopper (great name!!). The team at Bristol were great and the team at Cardiff where I had the first assesment are just as good. I had the 24 hour checkup yesterday and my vision is better than 20/20 - I'm really pleased with the results - I've worn glasses for the last 15 years but not anymore. I would say that I was surprised how much my eyes hurt for the 4 hours following the surgery - I wasn't expecting that much pain. Maybe I'm a wimp! I scared myself yesterday while watching Wales playing France at rugby (and winning - go boys!!!!). I was jumping up and down and generally doing my nut when Martin Williams scored his second try and I'm sure I felt the flap in my right eye shift. I put lots of eye drops in and calmed down a bit (for about 30 seconds) and everthing seems fine. I'd recommend LASIK to anyone but be aware there is some pain involved - but it is worth it. My wife says I look younger but my children are still trying to work out whats changed about me! cheers Adrian

11 Apr 2005

I went to have lasik on both eyes at Milton Keynes branch, but on my first eye when the flap was replaced they was a slight complication as the flap slighty split and left a small scar, but after a few regular checkups to make sure everything was fine, a few months later I went to London and had a wavefront enchancement prodcedure, and now have prefect vision in this eye, I still have a bit of a scar in this eye as this is still healing and should fade, but this does not affect my normal vision. As they would not do lasik on my other eye, I went and had lasek, this was a little bit more painful for a couple of days after (but not to painful, to use the painkilling drops), after a few days, I had perfect vision in this eye. I would like to thank Mr Jain and all the staff for they help and time, and like to say they were always friendly and helpful. If anyone is thinking of laser treatment, I can recommend treatment, as it fast and painless.

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