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Optical Express

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1809 Reviews

Optical Express were simply brilliant. Everything from the warm welcome of the counselling staff (shreeya Mistry), consultation with Pretti Khakhar to the treatment with the surgeon was seamless. Throughout the process I felt tota ...Read more

Optical Express has grown to become one of Europe’s leading providers of laser eye surgery. It operates over 200 clinics, of which 100 are specifically designated laser consultation clinics and 54 are laser treatment clinics.

With locations throughout the UK, Holland, Germany, Ireland, France and Croatia, Optical Express has carried out over one million laser eye surgery procedures worldwide. What’s more, over 99% of patients would recommend Optical Express to their friends and family.

Pros: Value for money, caring surgeons, 128 UK clinics, latest technology, dedicated aftercare

Cons: No fixed prices (talk to them for a quote)

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote.

  1. Optical Express Laser Eye Surgery Review
  2. Prices
  3. Treatments
  4. The Verdict
  5. Surgeon Reviews
  6. 1,806 Patient Reviews

1. Optical Express Laser Eye Surgery Review

I’m very happy with my laser treatment. There’s nothing to worry about – there’s no pain, and I would recommend it to anybody. The aftercare at Optical Express is also very good. I just wish i had done it years ago. – Philip Lavelle

Optical Express uses world leading technology, and their laser platform – the VISX S4IR – delivers safe, accurate and precise results. Fun fact: Optical Express is the only vision correction provider to invest in the iFS150 intraLASE in each of its clinics – the same technology that led to NASA backing laser eye surgery for astronauts in 2007.

Over 99% of Optical Express patients achieved 20/20 vision or better following treatment, according to a study carried out in June 2017.

With over 25 years’ experience in eye care, Optical Express boasts excellent surgical outcomes, and has invested £400 million in technology to offer advanced methods for vision correction.

Optical Express has 128 clinics in the UK alone – far more than any other eye surgery provider. Its locations include London, Liverpool, Manchester, Leeds, Glasgow, Edinburgh, and Dublin, with many more situated in all corners of the country.

Here is how nearly 2,000 real customers rate Optical Express for its clinic, cost, treatments and surgeons:

Optical Express Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(4.6 out of 5)

(4.5 out of 5)

(4.8 out of 5)

(4.5 out of 5)

(4.7 out of 5)

CQC Rating: Good

  • Treating people with respect and involving them in their care
  • Providing care, treatment and support that meets people’s needs
  • Caring for people’s safely and protecting them from harm
  • Staffing
  • Quality and suitability of management

2. Optical Express Laser Eye Surgery Cost

optical express laser eye surgery prices

True, it was an expensive operation, but I spent £500 a year on contact lenses and optician appointments – I see it as an investment! – Dave Reyner

(4.8 out of 5)

Laser eye surgery at Optical Express costs from just £595, or from £1,995 for lens replacement surgery. Of course, these prices depend on the treatment you choose, as well as your prescription, so you’ll want to pop in for a free consultation to get a tailored quote.

Optical Express is one of the cheapest laser eye surgery clinics in the UK. Its prices are well below average, compared to over 70 leading eye clinics and hospitals nationwide.

There are also a range of pay monthly finance options, so you can benefit from eye surgery for less than £50 a month – and it’s 0% finance for 10 month contracts.

Are there any hidden costs? No, the consultation is free, and you even get free eye tests worth £800. The only downside is not having fixed prices like at Optegra and Optimax, but at least the costs are lower at the end of the day.

Here are the prices of some of Optical Express’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
LASEKFrom £595£49.50
(10 months on 0% APR, £100 deposit)
LASIKFrom £1,195£42.02
(for 18 months on 11.5% APR, £500 deposit)
LASEK (with iDesign)From £1,495£41.69
(for 24 months on 11.5% APR, £500 deposit)
LASIK (with iDesign)From £1,495£46.35
(for 24 months on 11.5% APR, £500 deposit)
Monofocal lens surgeryFrom £1,995£48.89
(for 36 months on 11.5% APR, £500 deposit)
Multifocal lens surgeryFrom £3,195£47.39
(for 72 months on 11.5% APR, £500 deposit)
Phakic IOLFrom £3,395£47.39
(for 72 months on 11.5% APR, £500 deposit)
YAGFrom £595N/A

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool, you can find out how much laser or lens surgery will cost you at Optical Express for free.

3. Laser Eye Surgery Treatments

Fantastic! I am so pleased I has the treatment – playing sports is so much easier!  All the staff were very helpful, reassuring, and happy answering my questions. I’ll definitely be recommending Optical Express to everyone, their service is excellent! – Stephanie Yeadon

(4.7 out of 5)

Laser Eye Surgery

Laser eye surgery is a simple procedure that can correct your vision in a matter of minutes. Optical Express offers the most popular types: LASIK and LASEK (if you are not suitable for the surgical LASIK).

In both treatments, a cool beam advanced laser reshapes the cornea (the surface of your eye). Optical Express uses a technology called iDesign, which is based on Wavefront technology and takes thousands of eye measurements to produce the best results.

Lens Replacement

Optical Express has 20 years’ experience in lens replacement surgery. This surgery is a popular treatment for people with long distance vision, short distance vision, and even cataracts.

An eye consultant can help you decide which surgery best suits your needs:

  • Refractive lens exchange (RLE) – This surgery replaces the natural lens with a synthetic intraocular lens (IOL) implant.
  • Phakic IOL – This type of IOL is an alternative to laser eye surgery for patients with strong prescriptions.
  • YAG laser treatment – YAG laser capsulotomy is a non-invasive procedure used to treat refractive former lens exchange patients whose vision starts to fade over the years.

Cataract Surgery

Optical Express performs the highest number of cataract surgeries – after the NHS, according to its website.

Cataracts are small, blurry patches on your eyes, giving you cloudy vision. Cataract surgery involves removing your damaged lens, and replacing it with a premium synthetic one for sharper near and distance vision.


Optical Express custom-fits its aftercare plan to every patient. This plan includes any medication that will aid the healing process, optometrist-led follow-up appointments, and an out-of-hours medical helpline.

Patients receive 12 months’ continued care as standard, and Optical Express recommends annual examinations to maintain your eye health.

Safety Record

All surgical procedures carry a degree of risk. However, laser eye surgery has an impressive success rate, and is the most popular elective surgery in the world.

99.2% of patients achieved at least 20|20 vision following surgery at Optical Express, based on a study of 190,231 Optical Express patients with the most common prescriptions. That’s why this eye clinic promises 20|20 vision or your money back.

Just be aware that the risks increase the more complicated the surgery. Optical Express will provide a screening service to check whether you are suitable for surgical treatment.

4. The Verdict

laser eye surgery review verdict

I can highly recommend Optical Express. They are very professional, and the procedure was pain free. The best thing now is I can see very well without glasses – and it was only done 3 weeks ago. – Elaine Gibson

(4.6 out of 5)

Optical Express is the best voted place for laser and lens replacement surgery, based on nearly 9,000 independent reviews on Lasik Eyes since 2002. With hard-to-beat prices, leading technology, and fully qualified surgeons, this clinic tops the list of best laser eye surgery clinics in the UK, as well as taking the crown for:

But is it right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get one step closer to 20/20 sight:

  1. Find the top clinic in seconds: Answer three questions to be matched with the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test (worth £800) and personalised quote (with no obligation)

Click here to find the best clinic near you, and receive a tailored quote.

5. Optical Express Surgeons

6. Optical Express Reviews


Karen Taylor

18 Feb 2020

Worst decision I’ve even made in my life. Only had reading glasses, 2 years on I still wear reading glasses but not have dry eyes, halos, starbursts, ghosting, PCO, Posterior Vitrous detachment, headaches, optical migranes. This had changed my life and not fro the better. I had put my review on Optical Express website but surprise surprise it was blocked.

09 Dec 2005

I am lost for words. 20:20 vision the day after Lasik surgery having worn glasses for over 30 years - and still my eyes are improving. The Birmingham team were efficient, helpful and courteous. The proceedure was painless and so is the recovery. Of course I will recommend.

17 Mar 2006

Astounded... I can see for miles. Still a wee bit blury been assured this will go through time. Not painfull in the least would not hesitate to recommend this treatment to anyone.

18 Apr 2006

On 25th March i had LASEK surgery. I have wanted surgery since i was 17 and i finally plucked up the courage to go for it and i can honestly say it is brilliant! The consultation was extremely thorough and i wasnt given the hard sell as i was at other clinics. My counsellor Marie from the Nottingham branch explained everything clearly and answered all of my questions. On the day of the surgery i was very nervous but thanks to Mr George and his fantastic team i was put at ease (with particular thanks to a lovely lady called Ankh who was very kind when i was shaking like a leaf!) The surgery was a success and after 12 years of wearing glasses i can see perfectly - i still now keep going to take my glasses off!! I had no after effects a little bit of grittiness when the lenses were due to come off and that was it which was a relief as i was expecting the worse! The only down side is the Admin side i had been booked for two appts and they got my address wrong so a debit card receipt (with all my card details on) nearly went to the wrong house. But thats all i can find fault with everything else was pefect! So to anyone thinking about it GO FOR IT!!

24 Jun 2006

Thanks to the staff in both the Eye Clinic and the Eye Surgery I was put at ease over the surgery which I had thourght about long and hard after wearing glasses for over 30 years. Still being looked after and regular check ups - so far so good thanks to all.

28 Jun 2006

Newcastle, Staff need BIG recognition as I was quite apprehensive and they took the time to go through everything with me, making sure I understood and was happy to proceed! On the day it all went smoothly, slight discomfort but no pain during procedure, afterwards watery eyes and light sensitivity for couple of hours but only 3 hours later perfect vision! What more can I say!!! Follow-up visits excellent, no fuss, as I had to travel across country to my appointments they made them later in the day! and definitely worth the money. A friend had the same Wavefront treatment elsewhere last week and paid almost double! silly boy!!!!

27 Jul 2006

Fantastic EK. Couldn't believe how my sight was restored 20:20 vision within hours. Staff and Surgeon in BELFAST were brilliant and very nice. Anyone considering GO FOR IT. Should have done it years ago. Surgery completely painless-only fear was fear of the unknown but by the time the 2nd eye was being treated, I was completely relaxed. Was convinced they had put vision lenses in after as I could see so well after 18 years. Only discomfort was lenses and dry eyes which came with wearing my normal contact lenses anyway!! Superb, have spent the cost 3 times over in glasses, sunglasses and contacts. Thanks so much to all the Staff in Optical Express Belfast-Surgeon; Sales; Optician and After Care. Best decision I ever made!! Thank you for my life changing experience.

11 Apr 2007

Lasik with Wavefront Sugery @ Bristol Surgeon: Mrs Joanna McGraw Date of Surgery: 23/03/07 Pre Op Prescription: -3.50 both eyes. Had surgery on Friday 23rd at about 3:15pm, total time in surgery was about 15 minutes, it was a little nerve wracking and I felt a bit claustrophobic with all the equipment around me but the surgery itself was totally painless, some pressure was felt but this was not painful at all, after surgery my eyesight was still a bit blurry but after time went on it improved minute by minute. I had no discomfort in either eye or the streaming which can happen, my eyes weren't even red. The post op check up the day after concluded that I can now read the bottom line of an eye chart (before I couldn't even read the top letter... lol). It's now day day three and the drops I have been given are going in religiously and the comfort drops help a bit with the dry eye, but it is not really that annoying. Each day is like a little miracle and it seems weird to be able to see everything but have no contacts in, I notice things now which I had never noticed before and take everything in.... my eyes tire about mid afternoon but hopefully that will get better as time goes on as it is still early days....

15 Aug 2007

I had lasik with intralase last thursday at bluewater, the staff were excellent especially the surgeon Wayne Crewe Brown, he put me at ease straight away and talked to me all through the procedure which it's self was unpleasant but not painful the worst thing was the pressure on my eyes and the loss of sight when the flap was lifted but i was re-assured all the way through. Mr Crewe Brown even came to the recovery room to tell my husband what a good patient i'd been and what a brave lady I was!!! i am very pleased with the results, at my 24hr check up i had some mild inflammation for which i had an extra appointment yesterday, this has now clearded up and my eyes feel good after several days of dryness. i am getting a lot of glare from lights but my sight is so much better i don't care!!! both my eyes were very short sighted before with a prescription of -6.75 i have worn glasses from the age of 5 but now i don't need them although my sight is not perfect (yet) i am well above the legal driving limit and can see well. I would reccomend the treatment to anyone the procedure is over very quickly and after effects minimal compared with the results.

14 Sep 2007

(Consultation was done in Inverness and Lasik Wavefront surgery done in Glasgow.) Excellent!! Wish I had done it years ago! Staff very friendly and very helpful and the procedure was very quick and painless. I would definately reccomend it to anyone.

16 Jan 2008

Great treatment,wish i had done it years ago. Service and staff excellent would recommend it to anyone who`s fed up of wearing glasses. CONSULTATION -- Cross street Manchester. SURGERY -- Maxi Manchester

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