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Optical Express

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1806 Reviews

Optical Express were simply brilliant. Everything from the warm welcome of the counselling staff (shreeya Mistry), consultation with Pretti Khakhar to the treatment with the surgeon was seamless. Throughout the process I felt tota ...Read more

Optical Express has grown to become one of Europe’s leading providers of laser eye surgery. It operates over 200 clinics, of which 100 are specifically designated laser consultation clinics and 54 are laser treatment clinics.

With locations throughout the UK, Holland, Germany, Ireland, France and Croatia, Optical Express has carried out over one million laser eye surgery procedures worldwide. What’s more, over 99% of patients would recommend Optical Express to their friends and family.

Pros: Value for money, caring surgeons, 128 UK clinics, latest technology, dedicated aftercare

Cons: No fixed prices (talk to them for a quote)

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote.

  1. Optical Express Laser Eye Surgery Review
  2. Prices
  3. Treatments
  4. The Verdict
  5. Surgeon Reviews
  6. 1,806 Patient Reviews

1. Optical Express Laser Eye Surgery Review

I’m very happy with my laser treatment. There’s nothing to worry about – there’s no pain, and I would recommend it to anybody. The aftercare at Optical Express is also very good. I just wish i had done it years ago. – Philip Lavelle

Optical Express uses world leading technology, and their laser platform – the VISX S4IR – delivers safe, accurate and precise results. Fun fact: Optical Express is the only vision correction provider to invest in the iFS150 intraLASE in each of its clinics – the same technology that led to NASA backing laser eye surgery for astronauts in 2007.

Over 99% of Optical Express patients achieved 20/20 vision or better following treatment, according to a study carried out in June 2017.

With over 25 years’ experience in eye care, Optical Express boasts excellent surgical outcomes, and has invested £400 million in technology to offer advanced methods for vision correction.

Optical Express has 128 clinics in the UK alone – far more than any other eye surgery provider. Its locations include London, Liverpool, Manchester, Leeds, Glasgow, Edinburgh, and Dublin, with many more situated in all corners of the country.

Here is how nearly 2,000 real customers rate Optical Express for its clinic, cost, treatments and surgeons:

Optical Express Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(4.6 out of 5)

(4.5 out of 5)

(4.8 out of 5)

(4.5 out of 5)

(4.7 out of 5)

CQC Rating: Good

  • Treating people with respect and involving them in their care
  • Providing care, treatment and support that meets people’s needs
  • Caring for people’s safely and protecting them from harm
  • Staffing
  • Quality and suitability of management

2. Optical Express Laser Eye Surgery Cost

optical express laser eye surgery prices

True, it was an expensive operation, but I spent £500 a year on contact lenses and optician appointments – I see it as an investment! – Dave Reyner

(4.8 out of 5)

Laser eye surgery at Optical Express costs from just £595, or from £1,995 for lens replacement surgery. Of course, these prices depend on the treatment you choose, as well as your prescription, so you’ll want to pop in for a free consultation to get a tailored quote.

Optical Express is one of the cheapest laser eye surgery clinics in the UK. Its prices are well below average, compared to over 70 leading eye clinics and hospitals nationwide.

There are also a range of pay monthly finance options, so you can benefit from eye surgery for less than £50 a month – and it’s 0% finance for 10 month contracts.

Are there any hidden costs? No, the consultation is free, and you even get free eye tests worth £800. The only downside is not having fixed prices like at Optegra and Optimax, but at least the costs are lower at the end of the day.

Here are the prices of some of Optical Express’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
LASEKFrom £595£49.50
(10 months on 0% APR, £100 deposit)
LASIKFrom £1,195£42.02
(for 18 months on 11.5% APR, £500 deposit)
LASEK (with iDesign)From £1,495£41.69
(for 24 months on 11.5% APR, £500 deposit)
LASIK (with iDesign)From £1,495£46.35
(for 24 months on 11.5% APR, £500 deposit)
Monofocal lens surgeryFrom £1,995£48.89
(for 36 months on 11.5% APR, £500 deposit)
Multifocal lens surgeryFrom £3,195£47.39
(for 72 months on 11.5% APR, £500 deposit)
Phakic IOLFrom £3,395£47.39
(for 72 months on 11.5% APR, £500 deposit)
YAGFrom £595N/A

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool, you can find out how much laser or lens surgery will cost you at Optical Express for free.

3. Laser Eye Surgery Treatments

Fantastic! I am so pleased I has the treatment – playing sports is so much easier!  All the staff were very helpful, reassuring, and happy answering my questions. I’ll definitely be recommending Optical Express to everyone, their service is excellent! – Stephanie Yeadon

(4.7 out of 5)

Laser Eye Surgery

Laser eye surgery is a simple procedure that can correct your vision in a matter of minutes. Optical Express offers the most popular types: LASIK and LASEK (if you are not suitable for the surgical LASIK).

In both treatments, a cool beam advanced laser reshapes the cornea (the surface of your eye). Optical Express uses a technology called iDesign, which is based on Wavefront technology and takes thousands of eye measurements to produce the best results.

Lens Replacement

Optical Express has 20 years’ experience in lens replacement surgery. This surgery is a popular treatment for people with long distance vision, short distance vision, and even cataracts.

An eye consultant can help you decide which surgery best suits your needs:

  • Refractive lens exchange (RLE) – This surgery replaces the natural lens with a synthetic intraocular lens (IOL) implant.
  • Phakic IOL – This type of IOL is an alternative to laser eye surgery for patients with strong prescriptions.
  • YAG laser treatment – YAG laser capsulotomy is a non-invasive procedure used to treat refractive former lens exchange patients whose vision starts to fade over the years.

Cataract Surgery

Optical Express performs the highest number of cataract surgeries – after the NHS, according to its website.

Cataracts are small, blurry patches on your eyes, giving you cloudy vision. Cataract surgery involves removing your damaged lens, and replacing it with a premium synthetic one for sharper near and distance vision.

Aftercare

Optical Express custom-fits its aftercare plan to every patient. This plan includes any medication that will aid the healing process, optometrist-led follow-up appointments, and an out-of-hours medical helpline.

Patients receive 12 months’ continued care as standard, and Optical Express recommends annual examinations to maintain your eye health.

Safety Record

All surgical procedures carry a degree of risk. However, laser eye surgery has an impressive success rate, and is the most popular elective surgery in the world.

99.2% of patients achieved at least 20|20 vision following surgery at Optical Express, based on a study of 190,231 Optical Express patients with the most common prescriptions. That’s why this eye clinic promises 20|20 vision or your money back.

Just be aware that the risks increase the more complicated the surgery. Optical Express will provide a screening service to check whether you are suitable for surgical treatment.

4. The Verdict

laser eye surgery review verdict

I can highly recommend Optical Express. They are very professional, and the procedure was pain free. The best thing now is I can see very well without glasses – and it was only done 3 weeks ago. – Elaine Gibson

(4.6 out of 5)

Optical Express is the best voted place for laser and lens replacement surgery, based on nearly 9,000 independent reviews on Lasik Eyes since 2002. With hard-to-beat prices, leading technology, and fully qualified surgeons, this clinic tops the list of best laser eye surgery clinics in the UK, as well as taking the crown for:

But is it right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get one step closer to 20/20 sight:

  1. Find the top clinic in seconds: Answer three questions to be matched with the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test (worth £800) and personalised quote (with no obligation)

Click here to find the best clinic near you, and receive a tailored quote.

5. Optical Express Surgeons

6. Optical Express Reviews

RatingDate

13 Feb 2006
No Rating

I am going for a consultation at the Belfast branch tomorrow and was wondering if any one had any experience of Optical Express in Belfast?

16 Feb 2006
No Rating

I went for a consultation at Meadowhall and found the staff there very friendly and informative and i am now waiting for the surgery.Would recommend anyone thinking of laser treatment to give them a call and book a consultation

01 Mar 2006
No Rating

I am due to have lasek treatment in Reading, Surrey. Has anyone had used this branch, and what experiences have you had. Thank you in advance.

02 Mar 2006
No Rating

Had lasek on 2nd Feb 2006, left eye -1.25 right eye -1.75 with astigmatism, left eye recovered very quickly within 2 weeks but right eye still slighty blurry after 4 weeks, i know each eye recovers at different rates but i dont seem to notice much difference on a day to day basis, has anyone else experienced this length of time with one eye or both even, would like to here from anyone with similar experience

08 Mar 2006
No Rating

An update following my bandage lense removal on day 4 following bilateral Lasek wavefront. Just prior to my lense removal I had noticed a slight worsening of the gritty feeling in my right eye and mentioned to the Optomotrist in Liverpool where they where being removed. She told me when the lenses are removed it would probably smart as the oxygen gets on to the eye. She had a look to see if the lenses were moving and not stuck, which she said they were ok. Oh boy smart was not the word!. As soon as the right was removed straight away the eye was painful and watering like mad. She checked both eyes with a stain and said the fronts were Ok vision in both was very good and would experience some issues as the "epithelium "tags" would rub off with eye movement. Well I had brought my sunglasses with me and walked outside and my right eye started going rapidly downhill. I was driving and dont know how I managed to get home effectively with one eye. My right vision had now gone to a blur, useless. The pain level was becoming unbearable soothed only by the modified "blink" solution which I believe has some pain relief in it. The next 24hrs were the longest experienced, for anyone who has had eye pain will appreciate! You cant do anything like hold or touch it, only "scream." I rang the emergency number they gave me and a lady rang me back suggesting advice and stay still in darkened room. The view was some of the tissue on the front of the eye had been "dislodged" I didnt feel comfortable with the advice only and wanted to see someone as the pain and los of vision was scary. This was when a major factor was brought home to me. After a further telecon with Liverpool, as it was Sunday, there was apparently "no laser trained optomotrist at any of the branches!" Decided to go to the Liverpool Eye Hospital St Pauls and the consultant there who agreed to see me was excellent. Yes they were most unhappy that they were picking up the pieces when they said there should have been someone available to deal with this, but they gave me fantastic primary care. After a thorough exam, she identified two issues; Firstly I had grown a small ulcer infection around 1mm size on the top edge of my iris and secondly "all the epithelium layer that was in place behind the bandage lense had come away and therefore the reason for the extreme pain/ sensitivity. The rest of the Sunday was painful, but at least some of the worry had eased as I had been examined. I still had concerns about my vision so decided to ring the help line again that evening. The lady rang me back and explained the vision would improve, was surprised about the infection but would speak to Manchester in the morning to fit me in. SHe advised it was probable the culture would not find anything beccause at the time I was already taking antibiotic drops but there action would be to dose with a wider ranging antibiotic in addition to the hospital treatment. Monday 5th March and culture results negative, condition still the same, but at least no worse on the infection front. Manchester did a further check and took the case notes. I became a little concerned when the person looking at me was taking more into account of what the eye hospital had said than there own opinion. I explained to the person I was told that I was supposed to recieve further antibiotics and she went away for authorisation as she couldnt prescribe herself. I was intending a planned 4 business trip to Poland but it would have gone against their advice and therefore I decided to cancel, last minute So now Wednesday and this morning after a further day of no change and continued painkillers, I woke up to find improvement, I can see again!! Ok the vision has deteriorated a little as the day has moved on, but I am so pleased I'm back on the mend agai. So lessons learned? 1) Choose a company who can cover the what if something goes wrong scenario and that means 24/7 emergency access and if necessary consultation. 2) If having Lasek, assume the bandage lenses may be stuck even if it is thought they are not, so there is lubricant applied before removal, in case all that good work is undone. 3) Trust your instincts, if you feel something is not right, there is a good chance it isnt and not worth taking a risk leaving. I could easily have been away in a foreign country with a rapidly growing infection assuming this was "normal" 4)If you need to rest, make sure you do as the longer you do the faster you will heal! I hope this helps anybody with similar issues. Regards I was given a crash antibiotic course to get hold of the infection and they took a culture sample. SHe asked me to return the following morning and they would provide me the results and the case notes to take on to Optical Express in Manchester, the nearest surgical clinic.

13 Mar 2006
No Rating

I have been to another eye laser clinic for a free consultation, and was very impressed with the service I recieved, it was the price that has put me off as it was going to be double the price of Optical Express. I am due to go to Optical Express next week for a consultation, and I will be interested to see if there is any difference in the service for the lower price. Can anyone advise me if they visited any other clinics before choosing Optical Express? and what helped you make your decision? I feel the various clinics offer such a wide range of prices, it makes it difficult to choose the right one!

13 Mar 2006
No Rating

Off to have lasik in Leeds on the 22nd April, has anybody had the treatment there? any feedback would be a big help as feeling a little nervous.

15 Mar 2006
No Rating

Hi Marie, I visited several clinics for consultations before finally choosing Optical Express. I had my examination and surgery at their clinic in Shaftesbury Avenue. Where are you booked for your assesment? The reason that I choose Optical Express was mainly due to the service and care that I received from the moment that I walked through the door. I had surgery 3 months ago and I must say that the care that I have received after surgery was second to none and I am glad to say that I now have better than 20/20 vision. My decision was not based on cost but on care and I have to say that Optical Express provided the best possible care. My advice to you would be to choose Optical Express and go for it!!!

22 Mar 2006
No Rating

I am booked in for a consultation at Bluewater for this coming Saturday and would like to hear from anybody who's had either a consultation or treatment here. Thanks

22 Mar 2006
No Rating

Im due to go to Bluewater for my consultation in April. Has anyone had treatment there? Im a bit apprehensive as whether to have Lasik or Lasek.


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