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Optical Express

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1806 Reviews

Optical Express were simply brilliant. Everything from the warm welcome of the counselling staff (shreeya Mistry), consultation with Pretti Khakhar to the treatment with the surgeon was seamless. Throughout the process I felt tota ...Read more

Optical Express has grown to become one of Europe’s leading providers of laser eye surgery. It operates over 200 clinics, of which 100 are specifically designated laser consultation clinics and 54 are laser treatment clinics.

With locations throughout the UK, Holland, Germany, Ireland, France and Croatia, Optical Express has carried out over one million laser eye surgery procedures worldwide. What’s more, over 99% of patients would recommend Optical Express to their friends and family.

Pros: Value for money, caring surgeons, 128 UK clinics, latest technology, dedicated aftercare

Cons: No fixed prices (talk to them for a quote)

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote.

  1. Optical Express Laser Eye Surgery Review
  2. Prices
  3. Treatments
  4. The Verdict
  5. Surgeon Reviews
  6. 1,806 Patient Reviews

1. Optical Express Laser Eye Surgery Review

I’m very happy with my laser treatment. There’s nothing to worry about – there’s no pain, and I would recommend it to anybody. The aftercare at Optical Express is also very good. I just wish i had done it years ago. – Philip Lavelle

Optical Express uses world leading technology, and their laser platform – the VISX S4IR – delivers safe, accurate and precise results. Fun fact: Optical Express is the only vision correction provider to invest in the iFS150 intraLASE in each of its clinics – the same technology that led to NASA backing laser eye surgery for astronauts in 2007.

Over 99% of Optical Express patients achieved 20/20 vision or better following treatment, according to a study carried out in June 2017.

With over 25 years’ experience in eye care, Optical Express boasts excellent surgical outcomes, and has invested £400 million in technology to offer advanced methods for vision correction.

Optical Express has 128 clinics in the UK alone – far more than any other eye surgery provider. Its locations include London, Liverpool, Manchester, Leeds, Glasgow, Edinburgh, and Dublin, with many more situated in all corners of the country.

Here is how nearly 2,000 real customers rate Optical Express for its clinic, cost, treatments and surgeons:

Optical Express Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(4.6 out of 5)

(4.5 out of 5)

(4.8 out of 5)

(4.5 out of 5)

(4.7 out of 5)

CQC Rating: Good

  • Treating people with respect and involving them in their care
  • Providing care, treatment and support that meets people’s needs
  • Caring for people’s safely and protecting them from harm
  • Staffing
  • Quality and suitability of management

2. Optical Express Laser Eye Surgery Cost

optical express laser eye surgery prices

True, it was an expensive operation, but I spent £500 a year on contact lenses and optician appointments – I see it as an investment! – Dave Reyner

(4.8 out of 5)

Laser eye surgery at Optical Express costs from just £595, or from £1,995 for lens replacement surgery. Of course, these prices depend on the treatment you choose, as well as your prescription, so you’ll want to pop in for a free consultation to get a tailored quote.

Optical Express is one of the cheapest laser eye surgery clinics in the UK. Its prices are well below average, compared to over 70 leading eye clinics and hospitals nationwide.

There are also a range of pay monthly finance options, so you can benefit from eye surgery for less than £50 a month – and it’s 0% finance for 10 month contracts.

Are there any hidden costs? No, the consultation is free, and you even get free eye tests worth £800. The only downside is not having fixed prices like at Optegra and Optimax, but at least the costs are lower at the end of the day.

Here are the prices of some of Optical Express’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
LASEKFrom £595£49.50
(10 months on 0% APR, £100 deposit)
LASIKFrom £1,195£42.02
(for 18 months on 11.5% APR, £500 deposit)
LASEK (with iDesign)From £1,495£41.69
(for 24 months on 11.5% APR, £500 deposit)
LASIK (with iDesign)From £1,495£46.35
(for 24 months on 11.5% APR, £500 deposit)
Monofocal lens surgeryFrom £1,995£48.89
(for 36 months on 11.5% APR, £500 deposit)
Multifocal lens surgeryFrom £3,195£47.39
(for 72 months on 11.5% APR, £500 deposit)
Phakic IOLFrom £3,395£47.39
(for 72 months on 11.5% APR, £500 deposit)
YAGFrom £595N/A

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool, you can find out how much laser or lens surgery will cost you at Optical Express for free.

3. Laser Eye Surgery Treatments

Fantastic! I am so pleased I has the treatment – playing sports is so much easier!  All the staff were very helpful, reassuring, and happy answering my questions. I’ll definitely be recommending Optical Express to everyone, their service is excellent! – Stephanie Yeadon

(4.7 out of 5)

Laser Eye Surgery

Laser eye surgery is a simple procedure that can correct your vision in a matter of minutes. Optical Express offers the most popular types: LASIK and LASEK (if you are not suitable for the surgical LASIK).

In both treatments, a cool beam advanced laser reshapes the cornea (the surface of your eye). Optical Express uses a technology called iDesign, which is based on Wavefront technology and takes thousands of eye measurements to produce the best results.

Lens Replacement

Optical Express has 20 years’ experience in lens replacement surgery. This surgery is a popular treatment for people with long distance vision, short distance vision, and even cataracts.

An eye consultant can help you decide which surgery best suits your needs:

  • Refractive lens exchange (RLE) – This surgery replaces the natural lens with a synthetic intraocular lens (IOL) implant.
  • Phakic IOL – This type of IOL is an alternative to laser eye surgery for patients with strong prescriptions.
  • YAG laser treatment – YAG laser capsulotomy is a non-invasive procedure used to treat refractive former lens exchange patients whose vision starts to fade over the years.

Cataract Surgery

Optical Express performs the highest number of cataract surgeries – after the NHS, according to its website.

Cataracts are small, blurry patches on your eyes, giving you cloudy vision. Cataract surgery involves removing your damaged lens, and replacing it with a premium synthetic one for sharper near and distance vision.

Aftercare

Optical Express custom-fits its aftercare plan to every patient. This plan includes any medication that will aid the healing process, optometrist-led follow-up appointments, and an out-of-hours medical helpline.

Patients receive 12 months’ continued care as standard, and Optical Express recommends annual examinations to maintain your eye health.

Safety Record

All surgical procedures carry a degree of risk. However, laser eye surgery has an impressive success rate, and is the most popular elective surgery in the world.

99.2% of patients achieved at least 20|20 vision following surgery at Optical Express, based on a study of 190,231 Optical Express patients with the most common prescriptions. That’s why this eye clinic promises 20|20 vision or your money back.

Just be aware that the risks increase the more complicated the surgery. Optical Express will provide a screening service to check whether you are suitable for surgical treatment.

4. The Verdict

laser eye surgery review verdict

I can highly recommend Optical Express. They are very professional, and the procedure was pain free. The best thing now is I can see very well without glasses – and it was only done 3 weeks ago. – Elaine Gibson

(4.6 out of 5)

Optical Express is the best voted place for laser and lens replacement surgery, based on nearly 9,000 independent reviews on Lasik Eyes since 2002. With hard-to-beat prices, leading technology, and fully qualified surgeons, this clinic tops the list of best laser eye surgery clinics in the UK, as well as taking the crown for:

But is it right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get one step closer to 20/20 sight:

  1. Find the top clinic in seconds: Answer three questions to be matched with the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test (worth £800) and personalised quote (with no obligation)

Click here to find the best clinic near you, and receive a tailored quote.

5. Optical Express Surgeons

6. Optical Express Reviews

RatingDate

10 Aug 2004

I've just got home, having had Lasik at the Shaftsebury Avenue branch yesterday. The actual op was painless (although the smell was pretty gross) but after the drops wore off I had a lot of pain (for about 4 hours afterwards). I had elected to stay overnight in a nearby hotel to save journeying to home and back the next day for the check-up. I was glad of this when the pain kicked in. After the op I stumbled to my room, lay down and slept. Things got clearer from then on and were very good this morning. My vision is still not quite as good as it used to be with my glasses on (although better than they expected it to be), especially the close stuff which used to be fine without my glasses. They say that this will improve throughout the week. The anti-biotic and anti-inflammatory post op drops are quite painful (two lots 4 times a day for a week) and you can taste them - not nice. All in all I'm very pleased so far, safe in the knowledge it should keep improving. I am a little nervous about my 1 week check up at which they should know if it was too short or too long a 'burn' (I found it really hard to decide which choice was clearest each time in the pre-op checks), but would be happy to have it again for a correction if necessary as it was far less painful than I expected. Everyone else I saw had also had a positive experience, although pain levels and vision the next day varied a lot.

09 Aug 2004

I has LASIK in both eyes at the Glasgow Optical Express clinic on Saturday 31st July. I had my check up on the day after and then again on Thursday 5th August and my eyes are now better than 20/20. I was -7 in my left eye and -3 in my right and I am so pleased now as I can see better than I could with my contact lenses. The procedure wasn't sore or even uncomfortable it was just slightly unpleasant. My eyes were streaming afterwards so I went home to sleep and when I woke up 4 hours later they were not even sore and I could see perfectly. My eyes have been slightly dry but they are getting better every day and it is certainly worth that minor inconvenience for the results. The only critisism I would have was the waiting about on the day of my surgery. My appointment was at 11.30 and I did not get taken until 2.30 so there was a lot of sitting aboout, which didn't help my nerves, although I was given a valium. My aftercare appointment at Edinburgh was excellent though with no waiting at all. I would definately recommend this to anyone who is thinking about it the results are so much better than I ever thought they would be.

09 Aug 2004

Completely painless procedure, would definately recommend it. Wish i'd done it sooner. I now have 20/20 vision, having worn glasses for 20 years.Very good after care arrangements in place. Only problem was 2 hour delay from appointment time for surgery until surgery done , with no explanation.

09 Aug 2004

I had Lasik done last Thursday 6th August 2004. I am pleased to say that I m very happy with the treatment and I have not experienced any problems. The staff at the Milton Keynes branch were very good and I would reccomend the treatment to anyone. I have so far only had my 1st follow up appointment so hopefully things will continue to go as planned.

06 Aug 2004

I have considered laser surgery ever since using lenses has become irritating – the thought of having to wear glasses permanently is a frightening prospect, as I hate them. I live in Norway where the procedure is a lot more expensive than Optical Express’s offer at the moment, so decided to combine a Summer holiday over there with the surgery. I planned the trip well in advance and booked both the consultation and a Lasik operation (having –6 as my prescription I had concluded Lasik was my only option) at the same time so as to ensure I would have enough time to have my check-ups before flying back to Norway again. Consultation on the Monday (12th) went very well and I was impressed with the service I got from the two who performed all the tests. Also, the long chat with Laura about all the pros and cons was very professional too, helped particularly by the fact that she too had undergone correction a couple of years ago and had personal experience. Must admit the pupil-dilating eye drops were weird and I had big problems reading the train timetable at Piccadilly when travelling home (literally had to have my nose on the board to decipher anything close to!). Anyway, conclusion from the consultation was that I was suitable for both procedures and booked in on the Friday. Friday comes and they first perform a couple of tests (prescription check and eyeball scan, the latter of which had not been taken before) before I was called in to see Mr. Aziz for the first time. He first said that the result from the tear-production test they had taken on the Monday showed that I had a rather dry left eye, and because of that he highly recommended that I consider having Lasek rather than Lasik as dry eyes was a bigger side-effect of Lasik. I was actually equally suitable for both and that he had successfully performed Lasek up to -7 so my -6 wouldn't be a problem. I was then sent out again to reconsider which procedure to take and also to repeat the eyeball scan for my left eye as he wasn’t completely happy with the results so far. Back in again 10 mins later I was ready to say that I would consider Lasek when he told me that he had seen another problem in my left eye - the scan of the curvature showed that it stuck out slightly under the pupil which could possibly indicate a serious condition (which I can't remember what he called it) caused by a weakness in the cornea which becomes worse over time. Laser treatment in such cases is very dangerous (since it weakens the cornea even more) and he could not operate based on the info. he had. However, he said that there was a 90% chance that it wasn't this condition but that the scanner they had was not good enough to be conclusive and that I would have to have a scan on their better machine which would give conclusive results - "go and make a new appointment and we will take it from there". So, very disappointed, I went back to the reception and said that I needed an "Orb Scan". “Ok”, she said, "when can you go to London?". What!!!! A small detail Mr. Aziz had omitted to mention was that the only Orb Scan machine they had was at their Shaftesbury Ave. clinic. So at that point I decided to give up since time was running out (considering that I needed at least a week after any op. to have my check-up). I then thought that if this was a serious condition I really should check it out as soon as possible. They booked an appointment for the scan the following Wednesday and at the same time booked in an operation with the London doctor so that they could do it immediately if shown to be OK. All check-ups would then be done in Manchester. I arrived at the clinic 8:45 for my 9:00 appointment and the scan was done by 8:55! I then saw Mr. Giledi almost straight away. His conclusion was that I did not have the serious condition Mr. Aziz was worried about but that 15 years of contact-lenses had deformed my left cornea (not helped by being dry) so that 2 weeks without lenses hadn't been enough to normalise the shape. My right eye was perfectly OK. I should therefore go without lenses even longer before he could calculate the right correction to perform. "Come back in two weeks time and we can check you again!". So since that wasn't possible, I have now decided to wait until a later trip over, probably round Christmas, and in the meantime be a good girl and not use my lenses as much to see if it gets better. I have since heard of a colleague of a friend who had checks every month for almost seven months before his eyes had stabilised enough to be operated, so 2 weeks was probably a bit short. Must say though that I have been very impressed with Optical Express throughout the experience, from the receptionists to the surgeons. They have been exceedingly thorough and professional, have done all they can to accommodate my lack of availability for appointments and even gave me special eye drops to help my dry eye. All for nothing - I have been refunded the whole amount I paid upfront so I hope their offer of £600 per eye doesn't go up before I get round to doing it (as I still intend to do if/when my eye is suitable again). In the meantime, it's back to the specs and lenses (which I delighted in putting back in on leaving the London clinic) and time to reconsider Lasek again, (which may be the best alternative now having found out about my dry eye).

02 Aug 2004

I had Lasik Surgery on both eyes on Thursday 29th July 2004, at Optical Express Shaftsbury Ave London. I was not at all nervous, but was worried that I should be! The procedure was unpleasant and I was thinking about telling them not to do the 2nd eye but by the time I’d made up my mind my eye was taped up and I was back under the machine! I went off to the recovery room feeling a little strange. I couldn't see much as everything was very blurry. There were other patients in there and they all said they felt great. I must be a drama queen! I had a problem keeping my eyes open, it was much more comfortable keeping them shut. My eyes were streaming and very sore. Not a pain as such more like being constantly blinded by the sun, that feeling when you can't open your eyes but you keep fighting to try. I was given some extra drops and this helped temporarily. I went home and had a sleep as I was instructed. The streaming came and went at intervals for the rest of that night. I went to bed early and when I got up I could see as well as if I had my glasses on (except of course I didn't). I had no discharge or eye straining. I went for my aftercare appointment and I'm pleased to say that my vision is better than 20/20 (I never believed it would even work!). I am overjoyed with the results and I can't wait to go on holiday with just my designer sunglasses!! I would highly recommend this to anyone that is suitable. All that was 4 days ago and I have no dry eyes or any other problems so far (touch wood!). The only time I think about my glasses is when I keep trying to put them on in the mornings. Good luck to everyone that bites the bullet and goes for it. If I were asked if I would do it again, my answer would definitely be YES, it’s worth every penny.

28 Jul 2004

I had LASIK on my left eye on Friday, in the Manchester clinic. I don't know why I didn't have it done years ago. Its AMAZING. Totally painless, slightly uncomfortable, probably no worse than getting a scale and polish at the dentist. Within 3-4 hours my sight was improved so much that I was driving my family demented by reading everything I could...wine bottles, buses passing, vehicle reg's, if I could see it I read it out. I still look for my glasses first thing in the morning and I can't get out of the habit of trying to push them up my nose (not literally) but I can honestly say.....GO For It! The staff and Mr Aziz were great, put me at ease, talked me through every stage of the surgery, held my hand when I was nervous, even gave me a valium to stop the shakes (rendered the legs usless though. I passed the one day check up with flying colours, 20 20 vision. Only down side is, they recommend you don't fly for up to 3 months after surgery which is a bit of a bummer because we were planning to go abroad but, as far as I'm concerned it can wait, my eyes are more important.

26 Jul 2004

Its like theres a party in my eyes - and everyone's invited! I had LASEK surgery in Glasgow with Dr Suzanna Boytha in Glasgow, and proceeding to surgery was the best decision i have ever made. Procedure is painless. Thanks to the team (Suzy B, Joe, Fiona, Caroline, Tracy) and Optical Express. I still try to take my spex off at night after turning off the TV - and each time i find they're not there, i smile - Fantastic.

13 Jul 2004
No Rating

Hi, I'm thinking of having surgery at the Southampton clinic, does anyone have any experience of clinic/surgeons?

03 Jul 2004
No Rating

I am just in the stages of contemplating Lasik at the Manchester clinic. Has anyone any info about their experience there. I am a little nervous and am trying to pluck up courage to book a consultation


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