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Optical Express

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1806 Reviews

Optical Express were simply brilliant. Everything from the warm welcome of the counselling staff (shreeya Mistry), consultation with Pretti Khakhar to the treatment with the surgeon was seamless. Throughout the process I felt tota ...Read more

Optical Express has grown to become one of Europe’s leading providers of laser eye surgery. It operates over 200 clinics, of which 100 are specifically designated laser consultation clinics and 54 are laser treatment clinics.

With locations throughout the UK, Holland, Germany, Ireland, France and Croatia, Optical Express has carried out over one million laser eye surgery procedures worldwide. What’s more, over 99% of patients would recommend Optical Express to their friends and family.

Pros: Value for money, caring surgeons, 128 UK clinics, latest technology, dedicated aftercare

Cons: No fixed prices (talk to them for a quote)

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote.

  1. Optical Express Laser Eye Surgery Review
  2. Prices
  3. Treatments
  4. The Verdict
  5. Surgeon Reviews
  6. 1,806 Patient Reviews

1. Optical Express Laser Eye Surgery Review

I’m very happy with my laser treatment. There’s nothing to worry about – there’s no pain, and I would recommend it to anybody. The aftercare at Optical Express is also very good. I just wish i had done it years ago. – Philip Lavelle

Optical Express uses world leading technology, and their laser platform – the VISX S4IR – delivers safe, accurate and precise results. Fun fact: Optical Express is the only vision correction provider to invest in the iFS150 intraLASE in each of its clinics – the same technology that led to NASA backing laser eye surgery for astronauts in 2007.

Over 99% of Optical Express patients achieved 20/20 vision or better following treatment, according to a study carried out in June 2017.

With over 25 years’ experience in eye care, Optical Express boasts excellent surgical outcomes, and has invested £400 million in technology to offer advanced methods for vision correction.

Optical Express has 128 clinics in the UK alone – far more than any other eye surgery provider. Its locations include London, Liverpool, Manchester, Leeds, Glasgow, Edinburgh, and Dublin, with many more situated in all corners of the country.

Here is how nearly 2,000 real customers rate Optical Express for its clinic, cost, treatments and surgeons:

Optical Express Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(4.6 out of 5)

(4.5 out of 5)

(4.8 out of 5)

(4.5 out of 5)

(4.7 out of 5)

CQC Rating: Good

  • Treating people with respect and involving them in their care
  • Providing care, treatment and support that meets people’s needs
  • Caring for people’s safely and protecting them from harm
  • Staffing
  • Quality and suitability of management

2. Optical Express Laser Eye Surgery Cost

optical express laser eye surgery prices

True, it was an expensive operation, but I spent £500 a year on contact lenses and optician appointments – I see it as an investment! – Dave Reyner

(4.8 out of 5)

Laser eye surgery at Optical Express costs from just £595, or from £1,995 for lens replacement surgery. Of course, these prices depend on the treatment you choose, as well as your prescription, so you’ll want to pop in for a free consultation to get a tailored quote.

Optical Express is one of the cheapest laser eye surgery clinics in the UK. Its prices are well below average, compared to over 70 leading eye clinics and hospitals nationwide.

There are also a range of pay monthly finance options, so you can benefit from eye surgery for less than £50 a month – and it’s 0% finance for 10 month contracts.

Are there any hidden costs? No, the consultation is free, and you even get free eye tests worth £800. The only downside is not having fixed prices like at Optegra and Optimax, but at least the costs are lower at the end of the day.

Here are the prices of some of Optical Express’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
LASEKFrom £595£49.50
(10 months on 0% APR, £100 deposit)
LASIKFrom £1,195£42.02
(for 18 months on 11.5% APR, £500 deposit)
LASEK (with iDesign)From £1,495£41.69
(for 24 months on 11.5% APR, £500 deposit)
LASIK (with iDesign)From £1,495£46.35
(for 24 months on 11.5% APR, £500 deposit)
Monofocal lens surgeryFrom £1,995£48.89
(for 36 months on 11.5% APR, £500 deposit)
Multifocal lens surgeryFrom £3,195£47.39
(for 72 months on 11.5% APR, £500 deposit)
Phakic IOLFrom £3,395£47.39
(for 72 months on 11.5% APR, £500 deposit)
YAGFrom £595N/A

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool, you can find out how much laser or lens surgery will cost you at Optical Express for free.

3. Laser Eye Surgery Treatments

Fantastic! I am so pleased I has the treatment – playing sports is so much easier!  All the staff were very helpful, reassuring, and happy answering my questions. I’ll definitely be recommending Optical Express to everyone, their service is excellent! – Stephanie Yeadon

(4.7 out of 5)

Laser Eye Surgery

Laser eye surgery is a simple procedure that can correct your vision in a matter of minutes. Optical Express offers the most popular types: LASIK and LASEK (if you are not suitable for the surgical LASIK).

In both treatments, a cool beam advanced laser reshapes the cornea (the surface of your eye). Optical Express uses a technology called iDesign, which is based on Wavefront technology and takes thousands of eye measurements to produce the best results.

Lens Replacement

Optical Express has 20 years’ experience in lens replacement surgery. This surgery is a popular treatment for people with long distance vision, short distance vision, and even cataracts.

An eye consultant can help you decide which surgery best suits your needs:

  • Refractive lens exchange (RLE) – This surgery replaces the natural lens with a synthetic intraocular lens (IOL) implant.
  • Phakic IOL – This type of IOL is an alternative to laser eye surgery for patients with strong prescriptions.
  • YAG laser treatment – YAG laser capsulotomy is a non-invasive procedure used to treat refractive former lens exchange patients whose vision starts to fade over the years.

Cataract Surgery

Optical Express performs the highest number of cataract surgeries – after the NHS, according to its website.

Cataracts are small, blurry patches on your eyes, giving you cloudy vision. Cataract surgery involves removing your damaged lens, and replacing it with a premium synthetic one for sharper near and distance vision.

Aftercare

Optical Express custom-fits its aftercare plan to every patient. This plan includes any medication that will aid the healing process, optometrist-led follow-up appointments, and an out-of-hours medical helpline.

Patients receive 12 months’ continued care as standard, and Optical Express recommends annual examinations to maintain your eye health.

Safety Record

All surgical procedures carry a degree of risk. However, laser eye surgery has an impressive success rate, and is the most popular elective surgery in the world.

99.2% of patients achieved at least 20|20 vision following surgery at Optical Express, based on a study of 190,231 Optical Express patients with the most common prescriptions. That’s why this eye clinic promises 20|20 vision or your money back.

Just be aware that the risks increase the more complicated the surgery. Optical Express will provide a screening service to check whether you are suitable for surgical treatment.

4. The Verdict

laser eye surgery review verdict

I can highly recommend Optical Express. They are very professional, and the procedure was pain free. The best thing now is I can see very well without glasses – and it was only done 3 weeks ago. – Elaine Gibson

(4.6 out of 5)

Optical Express is the best voted place for laser and lens replacement surgery, based on nearly 9,000 independent reviews on Lasik Eyes since 2002. With hard-to-beat prices, leading technology, and fully qualified surgeons, this clinic tops the list of best laser eye surgery clinics in the UK, as well as taking the crown for:

But is it right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get one step closer to 20/20 sight:

  1. Find the top clinic in seconds: Answer three questions to be matched with the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test (worth £800) and personalised quote (with no obligation)

Click here to find the best clinic near you, and receive a tailored quote.

5. Optical Express Surgeons

6. Optical Express Reviews

RatingDate

09 Sep 2007

Consultation Torquay Surgery Bristol Amazing process, painless, and incredibly quick, to give better than 20/20 vision. Bristol team were very good - professional and reassuring. Service at Torquay ok but not customer driven. Would recommend - best money I have spent for a long time!!

10 Sep 2007

WOW! I know everyone else is saying WOW on here but it really is. I had my sugery at 4pm on Friday 17th August 2007 in Leeds; I was at home by 5:30pm with great vision. I had my post op check at 9:40 Saturday morning and the optician couldnt believe I didnt have any discomfort at all and my vision was better than 20/20. I could see the bottom line on the charts perfectly. On my way to the check I was sat at the back of the bus and was able to read the timetable right at the front - AMAZING! The proceedure doesnt hurt at all it's just a weird experience; it took less than 1 minute per eye! The only thing I have to say is that patient confidentiallity needs to be addressed in Leeds; the staff tend to leave doors open on the surgery and check up rooms so all can see you. If you are sat there reading this I highly recommend that you go and have this done. I had the LASIK standard treatment. It's now just over 24 hours since my op and my vision is still getting better.

12 Sep 2007

Staff PR needs working on, for example, whilst waiting for surgery in a room full of other nervous customers (for nearly 3 hours) the laser technician was talking on the phone in front of us all discussing problems they'd had with some of the laser settings! Apart from the excessive waiting around before hand, the service was great. I had watery, light-sensitive, uncomfortable eyes for about 3 hours after surgery but that was it, then I could see clearly! I still can't quite believe how well I can see and go to remove my glasses when I stop the car - but I'm not wearing them! Thank you to the people who developed the technology to do this, it's much appreciated!

17 Sep 2007

The staff at Optical Express in York were fantastic. The procedure was a little uncomfortable, but nothing to worry about. My vision is now perfect, it has changed my life. I should have done it years ago. Many thanks to all concerned.

15 Sep 2007

Surgeon: Susanna Boytha Branch: Inverness Date of Surgery: 28 July 2007 Surgery Type: LASIK Wavefront Had taken a few years to pluck up the courage to have surgery, due to the incredible fear of what might go wrong. Eventually decided to visit Optical Express after my newphew had successful eye surgery there, we both received a 50pounds discount due to his recommendation. Was very impressed by the welcoming attitude of the staff in Inverness and their product knowledge. The pre op tests were more superior to any eye tests I had previous had in other establishments. On the day I was petrified and even cried, and told them I wasn't going through with it, but Gemma was very comforting and reassuring and I did go ahead with the procedure which in total lasted no more than 10minutes, actual lasering was only seconds per eye. I found the procedure quite uncomfortable, but not painful. The worst part was probably the pressure applied when the flap was created. Afterwards my eyes were, incredibly light sensitive (get a good pair of dark sunglasses before you go) very nippy and streaming. I was advised to go home and sleep for a few hours as rest is the best thing, which is exactly what I did. Woke up and was delighted to find that I could now see and read the TV subtitles and displays perfectly without glasses. Success! However, I was less than impressed and far from happy though the following morning when I tried to read the Sunday paper and couldn't. I thought that this was probably due to the healing process, but unfortunately not, this is for life! Following my check up on Monday morning I was informed that my distance vision was a perfect 20/20, and that I could drive now if I felt up to it. My distance vision has since improved more, which is great. I'm due my 3month check in a few weeks. But due to my age (40+ unfortunately) I now need reading glasses of +1.50. I do feel disappointed, because before the procedure I could actually read without my varifocals. I originally had one long sighted eye and one short sighted eye with an astigmatism. Now because I have "perfect eye" I find any form of close work virtually impossible without my reading glasses to aid my vision - I can't read, see my mobile phone screen, the computer monitor, sew and feel that I need glasses on to whilst preparing meals. Working as a swimming instuctor I have to peer over the top of glasses perched on the end of my nose whilst watching the kids swim and trying to strike a happy medium completing the necessary paperwork as I go along. I know you are warned, but I honestly didn't expect for it to happen to me, as everyone I had spoken to, even the over 40's were totally spec free. WHY ME?????!!!! Have also suffered with dry eyes since the procedure, although it seems to be improving gradually, left eye which as the weaker of the two having been the worst, taking longer to heal. Well worth the money to be able to live life day to day with out specs, but not so if you are a great reader and deal with computers and paperwork on a daily basis. Think carefully which is more important to you. Have spent a few days wondering if I have done the right thing.

24 Sep 2007

I WOULD RECOMMEND THIS SURGERY TO ANYONE,I DRIVE A PETROL TANKER AND MY SIGHT IS VERY IMPORTANT.I HAD LASIK AND WAVEFRONT. I WAS VERY NERVOUS,BUT THE STAFF AT YORK WERE FANTASTIC.4 HOURS AFTER SURGERY,I COULD READ CAR NUMBER PLATES (AMAZING)22HOURS AFTER SURGERY, MY VISION WAS BETTER THAN 20/20. IF YOU ARE READING THIS, GO AND BOOK YOUR SURGERY NOW...MANY THANKS TO ALL CONCERNED.

21 Sep 2007

Clinc - Glasgow Surgeon - Dr David Teenan Procedure - Lasik Wavefront I got my op yesterday 20th sep at 10.00, the procedure itself is painless and take little time. I was so nervous i cried before the procedure (what a baby). My nurse Fiona was fantastic and David was fantastic too. When i was on my way home 40 mins drive i had to sit with my jacket over my head, thats when you feel the pain when your eyes stop being numb, i took really good painkillers and when to my bed i had a sleep for aboiut 5 hours and when i woke up i could see. Its 11.00 on 21 st september and im just about to go for my first check up. All i can say is i was really short sighted -5.00 in both eyes i felt almost blind, and just to be able to read the clock on the cooker in the kitchen from the hall thats when i relised it was worth it. Totally recommend this to anyone that is considering it. contact me if you want to ask me anything

01 Oct 2007

I had surgery at milton keynes in June 2007, 3 months later and i have better than 20/20 vision. This was probably the scariest thing i have ever done equalled with the best! No more specs no more contact lenses i think 2 words sum this experience up: LIFE CHANGING! The staff at Optical Express in Milton Keynes were great, although there was a very long wait on the day of surgery so make sure you take a good mag or book!. Anyone considering surgery should at least go and see if you are suitable, taking the plunge to go that far eased my concerns and convinced me it was the best thing to do. Good Luck!

02 Oct 2007

I had my surgery - intralase wavefront LASIK on Saturday [29/9]. Procedure: I was stressed prior to it, hence could not focus on the red beam for my first[right] eye. left was fine. Intralase for the flap was uneventful. I was concerned at the end of the procedure whether my right eye was treated completely. Day 1 - went for check up. I could see clearly with both eyes open, but vision was excellent in the left eye, and blurred/hazy/not too clear in the right. At the visit I was told that I had driving vision, and both flaps were fine, incidentally the 1st day visit is to check the flaps. Today is day 2, vision is similar to day 1. Better in the left than the right. The hazines/blurring persits. Pain was present on surgery day and day 1, but minimal on day 2. Will be going for my 1 week visit on Saturday. I have been assured by the clinic councellor that vision will improve with time.

07 Oct 2007

Day 4 yesterday. Vision slightly better than day 3, but left much better than right. Haziness still persists. Evening/night is not great as discomfort increases [mainly dryness discomfort] and vision worsens specially with blurriness. I am still happy with the outcome as my refractive error was very high to start with, and now I don`t have to search for my specs in the morning.


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