Optical Express

Completely painless procedure, would definately recommend it. Wish i'd done it sooner. I now have 20/20 vision, having worn glasses for 20 years.Very good after care arrangements in place. Only problem was 2 hour delay from appointment time for surgery until surgery done , with no explanation.

I have today had my 3 month check up at Milton Keynes Optical Express. I am 35 and wore glasses for short-sightedness for 25 years. I have better than 20-20 vision and I find it quite incredible. There is slight glare at night compared to before the procedure, but i think this is lessening. the whole process was fairly easy, physically, and very worthwhile. At Optical Express the surgeon, optometrist (Darcey) and counsellor were all very good, although the counsellor was a bit dim. The only criticism I would make that there was no pro-action on their part. when i had questions i would telephone and never be able to reach a counsellor or optometrist. there was no voicemail and my messages left with at reception were rarely passed on. my calls were never returned. the clinic operates using a diary stretching only a few weeks into the future, so appointments for the procedure and check ups are very hit and miss. i was awaiting a call offering me a date for the procedure, and would probably still be waiting had i not phoned up and pestered them until i happily discovered a cancellation. so the patient care was excellent in one way, and terrible in another. i was told that if i had any questions i need only phone them to ask. the reality was that i could never get to speak to anyone or have my calls returned. having said that, i am very pleased with the procedure, and the medical side was very professional indeed.

I had LASIK surgery on 21/7/04 at Shaftesbury Ave. I would recommend the surgery, my prescription was -3.75 left and -2.50 right (astigmatism) and I can now see perfectly! The procedure was nowhere near as bad as I was expecting, it really DIDN'T hurt. The worse experience was dealing with the nerves as it was happening. I wasn't in the 'theatre' for more than 15 minutes and felt fine afterwards. It was more comfortable to keep my eyes closed. My eyes felt gritty after the anaesthetic had worn off, I took some pain killers and went to bed. By 8 o'clock that evening my vision was good and my eyes no longer felt uncomfortable. By the following morning I could see perfectly! I had better than 20/20 vision 24 hours after surgery. I would say the worse thing about the whole experience has been the conflicting information the clinic have given me. To start off with they said I couldn't wear make-up for a week, on the day they said this should actually be two and a half weeks. Then they said I shouldn't rub or touch my eyes, so how do you get make-up off without that? The optician the day after, also said I shouldn't get water into my eyes. She never specified how long for! So if you can cope with that then go for it! I had my month check three days ago and all is well. Life without glasses is completely different, I'm more confident than ever before.

I had LASIK treatment in Southampton in October. From the initial consultation through surgery and the follow-up appointments I found the staff at Optical Express to be friendly and helpful with very accurate diagnosis, advice and giudance. The only reason I do not give them a 5 star rating is I believe there was an unnecessary amount of waiting around on the day of the treatment. The result of the treatment exceeded my expectations.

I had lasik performed on 4/01/02. Perscription was L -5.75 R -5.50 .Its been three years now and eyes are still great no complaints .

I have Lasek surgery on the 21st January 2005. I arrived at the Manchester clinic at 2.15pm on the 21st and only had to wait a couple of minutes before I was seen. I had to have my eyes checked by the surgeon (Mr Khan) and then i was ready for my Surgery. It was a little stramge at first but the staff made me feel at ease and even held my hand as i was terrified. The surgery took about 14 minutes with the laser on each eye for just over a minute. The procedure was not painful although felt very strange. I could see a little clearer afterwards but was told that might sight would get better in the following days. I felt tired when i got home and went straight to bed. The morning after my eyes were swollen and felt like a burning sensation in my eyes. I must warn you, if you are having Lasek surgery it is quite painful afterwards, but i am glad i have done it. My eyes were -5.00 in both eyes and I can see so clear now. Good Luck!!!!!!

I found the staff extremely supportive and informative. Every thing was explained in great detail. The only bad point is how long I was kept in the waiting room, didn't help the nerves much! Eyes taken about 5 days to settle. On the whole very impressed.

Had LASIK done at the Birmingham Optical Express clinic on March 1st. I was nervous before the treatment, especially as the patient before me had just had some sort of fi in the waitng room and the nurses seemed a little at a loss as to what to do. However things went really well and by 8pm that evening I was happily watching TV. I've had no problems at all and no discomfort. I have just had my 1 month check and have more than 20/20 vision. My only advice would be to take a book to read as there is a lot of waiting around both at the various consultations and on the day of the procedure.

I had Wavefront surgery performed by Dr Eve on April 21. The surgery itself was superb and the aftercare excellent. Unfortunately the patient counsellor I had my consultation with gave some bad advice and on the day of the surgery the medical team advised against performing regular LASIK surgery due to the size of my pupils. I had to pay an extra £800 on the day to cover the cost of the more expensive Wavefront procedure. While I understand the reasons for this, my surgery was booked 3 months in advance.. surely I could've been contacted before then? Aside from this I have been very impressed with the team at Optical Express.

Thought I would leave my comments as I found this site benficial prior to my surgery. I had LASEK in Belfast on 7th May (suitable for LASIK also). I arrived at 3pm for my appointment to find the staff waiting for me, so no long wait. I was ready to go home at 4pm. The procedure was totally pain free. Going to the dentist is worse. I could see an improvement about 30 seconds after surgery which I hadn't expected. About two hours later I experienced discomfort (but no pain) which lasted for 36 hours. It was mostly a constant watering of the eyes and an inability to keep them opened. However vast improvement by day two although vision still blurred. By day five my vision was very good and by two week check up I have 20/20 vision. My prescription was about -4.5 in each eye which required about 45 seconds of lasering. Overall very happy with procedure and would do it again without hestitation. Mr Aziz and his staff were very polite and courteous. Be prepared though, this is very much an express service as the name suggests and does feel a little bit like being on a production line. Excellent value for money though and would recommend Optical Express.