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Optimax

892 Reviews

I wouldn't recommend Optimax to anyone, the customer service of the Bristol branch is shocking. They don't keep to their appointment times and don't even apologise for the delay plus they lied every time when we asked them how muc ...Read more

1. Optimax Laser Eye Surgery Review

Optimax is a UK specialist in laser eye treatment, lens replacement surgery, and cataract surgery. Founded in 1991, this clinic has performed over 430,000 vision corrections. It currently has 28 clinics nationwide, including London, Bristol, Birmingham and Belfast.

Here is how nearly 1,000 real customers rate Optimax for its clinic, cost, treatments and surgeons:

Optimax Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(3.9 out of 5)

(3.6 out of 5)

(3.5 out of 5)

(5 out of 5)

(4.1 out of 5)

These ratings boil down to:

Pros: Fixed prices, free consultation, Wavefront technology, locations nationwide, NHS-trained surgeons

Cons: Poor customer service, lacking communication from surgeons, frequent delays

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote – as well as free eye tests worth £800!

2. Optimax Laser Eye Surgery Cost

“I would do this surgery again tomorrow knowing the results I have got. It was worth every penny – the best money I ever spent.” – Stephen Gerrard

(3.5 out of 5)

Laser eye surgery at Optimax costs £1,695 (per eye) for Wavefront LASEK or Wavefront IntraLase LASIK. Cataract surgery costs £2,995 (per eye), while implantable contact lenses will set you back £2,495 (per eye).

These are average prices for eye surgery in the UK – not as cheap as other high street clinics like Optical Express, but less expensive than eye hospitals like Moorfields Private.

Are there any hidden costs? No – Optimax offers free consultations, and transparent prices. Plus, there are finance options, meaning you can pay under £50 for 36 months for laser surgery, or under £70 a month for lens surgery.

Here are the prices of some of Optimax’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
Wavefront LASEK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Wavefront IntraLase LASIK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Cataract / RLE / CLE Treatment£2,995£64.40
(36 months, 0% APR, £299.50 deposit)
ICL Treatment£2,495£51.49
(36 months, 0% APR, £249.50 deposit)

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool you can find out how much laser or lens surgery will cost you for free.

3. Optimax Treatments

“I am delighted that the procedure was pain-free, and I didn’t even need any painkillers afterwards. At the weekly check-up, I was amazed to learn I had 20/20 vision – much better than predicted.” – Joan Hassell

(4.1 out of 5)

As well as traditional laser eye surgery, Optimax also offers a range of lens surgery options. Here is the full list:

  1. LASIK
  2. LASEK
  3. Wavefront / IntraLase®Femtosecond
  4. Cataract or refractive lens exchange (RLE) surgery
  5. ICL surgery or keratoconus treatment

Aftercare

Optimax provides a free and comprehensive aftercare program to regularly check and monitor your vision at each stage of the recovery process. All aftercare costs are included in the cost of your eye surgery.

Optimax locations

Optimax offers a range of clinics nationwide. It also hosts open days, where patients are able to have a free assessment, take a tour of the clinic, and speak to specialist consultants. Optimax’s main locations are: London, Bristol, Birmingham, Cardiff, Belfast, Glasgow, Leeds, Liverpool, and Manchester.

optimax locations

4. The Verdict

laser eye surgery review verdict

I am really happy with the results. Apart from the machine not working and the long wait, the staff at this Optimax were really nice, friendly and helpful, as was Dr Patel. I would recommend this Optimax. – Tina Gibson

(3.9 out of 5)

Optimax has an average overall rating due to hit-and-miss patient care, based on nearly 9,000 independent reviews on Lasik Eyes since 2002.

Most patients we spoke to were happy with the service. However, the long waiting times and poor communication mean this clinic misses the top spots on the list of the best laser eye surgery clinics in the UK. Still, Optimax makes it into these top lists:

But is Optimax right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get closer to going glasses free:

  1. Find the top clinic in seconds: Answer three questions to be matched to the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test and personalised quote (with no obligation)

Click here to find the best clinic near you, and get a tailored quote.

5. Optimax Surgeon Reviews

6. Optimax Patient Reviews

RatingDate

27 Feb 2003

I had Lasek on 20.02.03 (Thursday) at Finchley Road by Dr. Ayoubi. I think waiting in the waiting room is the worst thing cos your thinking do i really want this done ? and loads and loads of what ifs go through your mind. Dr. Ayoubi spoke through all the things that could go wrong and was very helpful. The laser treatment did not hurt whatsoever and I am really wimpy. Dr Ayoubi talked through the whole thing and put me at ease. I walked out with one large bandage on one eye and one clear eye shield on the other. My husband said I was getting weird looks. All I could see was about a metre in front of me everything else was a blur. The pain killers (six tablets) however, for me, were not enough I had to ring my local doctor on Friday and ask for more, by Sunday the pain had eased a lot and by Monday I had nothing and could see loads. I kept feeling dizzy and felt faint a few times, but now I feel fine. My eyes sting a bit now and then and I cant see close up clearly yet but its only been a week and each day my close up vision gets more clearer.

22 Sep 2003

Had bilateral epiflap on 13th September at the Southampton clinic. My prescription was -2.75 in right eye, -2.5 in left. I found the staff in Southampton very helpful. My operation was performed by Dr Ayoubi, who took great care to explain everything carefully beforehand, giving me the chance to decide whether to have one or both eyes done and even to back out altogether if I got cold feet. My topography appointment was officially 2 hours before my laser appointment, but as the clinic weren't busy on the day, they gave me the option of going straight in for the surgery which I chose to do. Dr Ayoubi was great - he explained exactly what was happening every step of the way, and was very calming and reassuring - praising me for keeping still and telling me I'd done well. It may sound corny, but it's little things like that which really help you panicking at the time! The procedure was all over very quickly - I was in there for about 15-20 minutes total. The anaesthetic wore off after about 25 minutes - just after I arrived home. My eyes started to water like mad and it felt like chopping very strong onions - more discomfort than pain. After another 1/2 hour I just wanted to go to bed and sleep, so I took my sleeping pills and tried to sleep (surprisingly easy!). Couldn't open my eyes for the next two days (which made putting the ointment in pretty difficult), and like Jane Barnes, I found that a gel eye mask helped soothe things. I was excited when I could open my eyes on Tuesday, had no more discomfort and could see fairly well, and things have just got better ever since. The only downside was the horrible greasy ointment which I had to use for 7 day as it blurred my vision. Stopped using the ointment two days ago, drove to work today and feel great! Would recommend laser surgery, Optimax and Dr Ayoubi to anyone!

07 Nov 2003

Just a quick update on my experiences of bi-lateral lasek. I had it done at Optimax in southampton on 23/10 with Dr Ayoubi. He was very thorough and explained everything well. He went through the procedure and the after effects & I was perfectly happy to go ahead & get it done that day. The receptionists and assistants were all very nice & the clinic wasn't very busy. Procedure itself was as described, but a little weird to go through! Coming out of the treatment room with one eye bandaged up and the other with a plastic cover over gave my 2 year old boy a shock. They gave me 2 Solphadol (paracetamol & codiene) immediately after the treatment, and gave me the aftercare pack with leaflets & drugs to go home with. This included 6 more Solphadol (worked very well but made me drowsy) and 4 Diazepam (which were prescribed as sleeping tablets but are actually anti-depressants !!) but didn't need the Diazepam. Listened to some TV that night after my wife changed my dressings (taping the eye lids closed with meopore is a good idea as it stops you opening your eyelids which causes pain), and the clear plastic lens was replaced by an absorbent pad. Slept well the first night, but had to keep draining the tears from my eyes as they were building up under the closed eyelids. Following two days were spent totally blind as it was impossible to open my eyes. This was achieved on the third day, and quickly became easier, though light sensitivity meant that I was wearing sun glasses with gas welding goggles over the top !! Day by day it got better and easier to see. At the one week checkup Dr Ayoubi said my corneas were healing perfectly & was very pleased. So was I! Its now been two weeks & my right eye is perfect ! Can read the bottom line of the chart, which I'm assured is very good. Left eye is still not brilliant, as it starts off focussing well in the morning, but just after lunchtime it gets pretty blurred, but then clears up again in the evening ! sometimes it can be as good as the right, but not for long. Its getting better day by day though, and its still early days yet. Update you all later when I have my three month checkup just before Christmas. Steve

06 Mar 2005

I used Optimax in Croydon over two years ago for my LASIK surgery. I had to have a retreatment in 3 months, but now have near perfect vision. The staff we all brilliant and I cannot fault anything. I did my research beforehand, so felt reasonably confident before going. Obviously it is a risky procedure and I had my doubts, but now that it is done I have no regrets. My husband has now had his eyes done at Optimax in Manchester, and so far is very happy. I only wish this treatment was available when I was 20 rather than 40! It would have made those years so much easier!!! I would recommend Optimax to anyone, but would always say to do your research on the net about the procedure, research your surgeon carefully and use sites like this to get opinions from others. It is amazing when you start asking friends and colleagues how many people have actually had this done! Go for it!!

21 Jun 2005

Well its over and done with now I am 10 days down the line and what can I say apart from "miracle". I went for my treatment at 3.00 on the Friday afternoon, after eye tests, consent forms etc I was taken at 4.00 and by 4.30 it was done. The procedure was a little unconfortable but hey we face this EVERY time we go to the dentist. By 9pm that night the light sensitivity had worn off and my eyes were a little "nippy" however I was able to see. I went back to the clinic the following morning at 9.30 and Dr Anwar confirmed that I had 20/20 vision. It was still a little blurred but he did say it would get better. I was back on Saturday for my week check up and he confirmed that I am actually better than 20/20 vision. What a result. I cannot believe the difference this has made, to wake up and see!!!! I only had discomfort for approximately 4 hours and that was it. If you are considering Lasik please look into it and if you are suitable go for it it certainly changes your life.

26 Aug 2005

I attended the Optimax Leeds branch. From start to finish, I was shown first class customer care. The surgeon explained the procedure in simple terms, and alayed any fears that I had. The Lasik procedure was amazingly quick, and totally painless. I experienced a mild discomfort for around two hours afterwards, but no more than if I had been wearing my contact lenses to sleep in. The following morning I had eyesight better than that experienced with my contact lenses. I cannot recommend Optimax too highly.

02 Jan 2007

had epi-lasek at the liverpool clinic on 21 oct 06 and it is the best thing i have ever done. First 24 hours were not painful for me. i would say more uncomfortable and definately like peeling lots of onions as previous people have described. The next couple of days eyes were sensitive to light but by weds much better. I returned to work after one week but really should have taken another week off as my job involves alot of computer work. The worse thing i found was the endless amount of drops you have to use - a pain but you get used to it. Epi-lasek is slow in getting perfect vision. it took 6 weeks for my eyes to totally feel 100% but be patient you will get there. 10 weeks on my eyes are now 20/20 from -1.75/-2.00.its fantastic.

26 Sep 2002

I had PRK treatment on both eyes on 17th Sept.Although I experience everything they said I would(not as bad as I thought).9 days later,I am still very sensitive to daylight,indoor lights are fine.I go for a check up on Saturday so I will know more then.I just wondered if anyone else has experienced this,and how long does it last.Apart from this,I am very pleased with my treatment,and I can't wait to get back to work.Please feel free to e-mail me.

01 Apr 2003

I has lasik surgery on 29th March 02 at the Edinburgh clinic with Dr Pillai performing the surgery. Pre op checks went fine and the clinic was running smoothly - albeit a little late. As I have small eyes, there was some discomfort in applying the eye clamps and a definite pressure when the incision was made. I'm told that if my eyes had been bigger there would have been no problems, but it was over relatively quickly. The surgery itself was very quick, the smell wasn't as bad as I had imagined - rather like singed hair! I was able to see blurrily right after the surgery - and was shocked by how much difference loosing the astigmatism caused! My original prescription was -5.75 in both eyes, plus a fairly large astigmatism. I'm not sure what it rests at now, but will know more at the 1 week check up this Friday. I do know that my eyes are driving standard (3rd line up on chart) which has pleased me no end. I found my eyes healed quickly - despite large amounts of discomfort following the op and the next day. Three days later I'm back at work and using the computer. Near sight vision is not as crisp as I'd expected, but that may alter in the coming week and it is a huge relief to be only using the prescribed drops as my eyes do not feel particularly dry or irritated (no more so than with contact lenses). On the whole, I'm thrilled with the results - although remaining cautious until my next check up. To wake up each day and not reach for my glasses is a real miracle as far as I'm concerned! More updates following appointment this Friday(4th April)

08 Oct 2003

I just wanted to add my comments to this site. I had Lasek on both eyes at the same time at the Croydon site with Dr Hoe on the 30th Sept. Six weeks on and I am so so so so pleased with my eyes. On the day of the surgery I was ok and had spoken to Steve who is on this website at the Croydon office as he had a check that day. I was really positive about the out come as Dr Hoe was lovely during the consultation. It was me who messed up with my nerves going to pot when I had my first eye lasered. I kept moving and the laser stopped about five times. When I had the other eye done I was more relaxed and the laser only stopped once. It was all completely painless. Like everyone writes, you can see whats going on but no pain is felt at all. I had two days with my eyes closed with lots of friends popping round to talk to me which was great! When I went back to have my contact lenses taken out I knew that the first eye I had done was not good - all I could see was a cloud the other eye was perfect. She assumed me it was still healing where my vision is. When I went back for my second check up three weeks later my eye had improved so much. It was still not as good as the other one but not by much. I had a slight haze when looking at print. She assured me that my eyes are still improving. Now six weeks on the haze has gone and I am so happy with how good my sight is - when reading things with friends my eye sight is better than theirs which is amazing. Im so glad I went a head and had it done. I went to optimax as a work colleague had hers done with them too. Thank you optimax I am 100% happy with how you have improved my eye sight.


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