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Optimax

892 Reviews

I wouldn't recommend Optimax to anyone, the customer service of the Bristol branch is shocking. They don't keep to their appointment times and don't even apologise for the delay plus they lied every time when we asked them how muc ...Read more

1. Optimax Laser Eye Surgery Review

Optimax is a UK specialist in laser eye treatment, lens replacement surgery, and cataract surgery. Founded in 1991, this clinic has performed over 430,000 vision corrections. It currently has 28 clinics nationwide, including London, Bristol, Birmingham and Belfast.

Here is how nearly 1,000 real customers rate Optimax for its clinic, cost, treatments and surgeons:

Optimax Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(3.9 out of 5)

(3.6 out of 5)

(3.5 out of 5)

(5 out of 5)

(4.1 out of 5)

These ratings boil down to:

Pros: Fixed prices, free consultation, Wavefront technology, locations nationwide, NHS-trained surgeons

Cons: Poor customer service, lacking communication from surgeons, frequent delays

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote – as well as free eye tests worth £800!

2. Optimax Laser Eye Surgery Cost

“I would do this surgery again tomorrow knowing the results I have got. It was worth every penny – the best money I ever spent.” – Stephen Gerrard

(3.5 out of 5)

Laser eye surgery at Optimax costs £1,695 (per eye) for Wavefront LASEK or Wavefront IntraLase LASIK. Cataract surgery costs £2,995 (per eye), while implantable contact lenses will set you back £2,495 (per eye).

These are average prices for eye surgery in the UK – not as cheap as other high street clinics like Optical Express, but less expensive than eye hospitals like Moorfields Private.

Are there any hidden costs? No – Optimax offers free consultations, and transparent prices. Plus, there are finance options, meaning you can pay under £50 for 36 months for laser surgery, or under £70 a month for lens surgery.

Here are the prices of some of Optimax’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
Wavefront LASEK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Wavefront IntraLase LASIK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Cataract / RLE / CLE Treatment£2,995£64.40
(36 months, 0% APR, £299.50 deposit)
ICL Treatment£2,495£51.49
(36 months, 0% APR, £249.50 deposit)

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool you can find out how much laser or lens surgery will cost you for free.

3. Optimax Treatments

“I am delighted that the procedure was pain-free, and I didn’t even need any painkillers afterwards. At the weekly check-up, I was amazed to learn I had 20/20 vision – much better than predicted.” – Joan Hassell

(4.1 out of 5)

As well as traditional laser eye surgery, Optimax also offers a range of lens surgery options. Here is the full list:

  1. LASIK
  2. LASEK
  3. Wavefront / IntraLase®Femtosecond
  4. Cataract or refractive lens exchange (RLE) surgery
  5. ICL surgery or keratoconus treatment

Aftercare

Optimax provides a free and comprehensive aftercare program to regularly check and monitor your vision at each stage of the recovery process. All aftercare costs are included in the cost of your eye surgery.

Optimax locations

Optimax offers a range of clinics nationwide. It also hosts open days, where patients are able to have a free assessment, take a tour of the clinic, and speak to specialist consultants. Optimax’s main locations are: London, Bristol, Birmingham, Cardiff, Belfast, Glasgow, Leeds, Liverpool, and Manchester.

optimax locations

4. The Verdict

laser eye surgery review verdict

I am really happy with the results. Apart from the machine not working and the long wait, the staff at this Optimax were really nice, friendly and helpful, as was Dr Patel. I would recommend this Optimax. – Tina Gibson

(3.9 out of 5)

Optimax has an average overall rating due to hit-and-miss patient care, based on nearly 9,000 independent reviews on Lasik Eyes since 2002.

Most patients we spoke to were happy with the service. However, the long waiting times and poor communication mean this clinic misses the top spots on the list of the best laser eye surgery clinics in the UK. Still, Optimax makes it into these top lists:

But is Optimax right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get closer to going glasses free:

  1. Find the top clinic in seconds: Answer three questions to be matched to the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test and personalised quote (with no obligation)

Click here to find the best clinic near you, and get a tailored quote.

5. Optimax Surgeon Reviews

6. Optimax Patient Reviews

RatingDate

24 Feb 2003
No Rating

I had my consultation with DR Patel from the London Clinic a couple of weeks ago and I am due in tomorrow morning for the Lasik treatment (-6ish in both eyes). I have one comment. My consultation was on a day I was recovering from a mild cold, and my eyes were a little bit watery. I was not happy with the eye test as I could not give a proper reading (between the green/red circles on the chart) as my eyes kept watering and the glass kept hazing up on the machine. Also, I saw that she was unprofessional as she kept changing the machine and I wasn't even looking straight at the chart as the machine was pointing to the side of it. I was uncomfortable that the woman who did the checking was not being friendly enough and was actually pressurising me to keep trying. I am 100% sure that my reading was NOT properly done, and have insisted with Dr Patel for another eye test on the day of the treatment. He was very understanding and completely reassured me that I can get my eyes tested again on the day of treatment. Its a shame that the woman was not sympathetic and did not try to help me feel better when I simply could not see the chart properly. They should get more professional backup staff or at least a proper Dr to do the eye tests. Anyway, I will keep you posted after the treatment :)

14 Aug 2003
No Rating

I am currently considering lasek surgery in September 2003 at the Manchester Optimax clinic. There is currently a 2 for 1 offer shown on their website. If anyone is waiting for/ considering lasek treatment and is wanting to save some money, then mail me and check out the site below. http://www.optimax.co.uk/standard/2for1offer.html

13 Sep 2003
No Rating

I had my initial consultation at the Manchester branch yesterday. As mentioned in several posts on here the administration wasn't great, but I think it's the quality of the advice/surgery that is most important. I couldn't help thinking that this would be a great place for a Dom Jolly skit - The waiting rooms have a number of adjoining rooms and I can imagine the reaction if screaming was heard from one of the rooms. I've got to say I was quite impressed with the surgeon I saw. My pupils are smaller than average and my corneal skin is thicker than average so I was approved for Lasik treatment. My prescription is -4.5 in both eyes and hasn't changed for several years. I've wore contact lenses for 20 years. I'm due to have the operation on 2nd October and I'll post again when I feel fit.

17 Oct 2003
No Rating

I'm booked in for a consultation on Thursday 23/10 at Southampton with Dr Ayoubi and (if all okay) LASEK (possibly bi-lateral) same day. My prescription is: Right: -2.25, 0.25, 125deg Left: -1.75, 0.25, 105deg I've read all there is to read on the internet, and considered it long and hard, finally coming to the decision that the time is right. I first enquired with Optimax in Bristol ten years ago, but was put off by the fact that it was a relatively new procedure. I'm right on the verge of not needing to wear glasses during the day, but sometimes find normal tasks difficult without them. Problem is I can't stand contact lenses and hate wearing glasses. I want to see peoperly again, something I haven't done since I was 14 (17 years ago). Will post again post-op to let you all know how it went. Wish me luck !

20 Jan 2004
No Rating

Heya, There's a posting in Optimax's forum saying: "During the conversation, I was led to believe that I will have to provide my own eyesight test for them to work off, whereas I was expecting that Optimax would do an eye test during the consultation, which would then be used to calibrate the Laser." Which is complete nonsense and would misguide people... they just want an old test to check things havn't changed since. Just thought you'd like to know etc, iain, post-LASEK and using a PC again ::)

26 Aug 2004
No Rating

Hi I have a consultation for Epi-Lasek booked at Optimax (Glasgow) at the end of September, with Dr Anwar Ul-Haq. Does anyone have experience of him and does anyone out there know of the cons of Epi-Lasek? I haven't been able to find out much about Epi version of Lasek on the WWW so far so its quite worrying! I am too terrified of flap complications to go for Lasik after reading lasikdisaster.com!!!!!

04 Feb 2005
No Rating

I am due to have my eyes lasered and obviously got to have a few days off work for recovery etc. I have been told by my employers that as it is 'elective' surgery, then I will not be able to take it off as sickness absence, but must take it off in my own time - ie make the hours up/book holiday. Does anybody know the legalities of this? Thanks!

15 Nov 2006
No Rating

How do I go down the Ebay route. Have seen people on there offering £310 vouchers. Do I contact Ebay first or Optimax? Many thanks

27 Jan 2003
No Rating

From what I'm reading, it doesn't seem like many patients seem overly impressed, there seems to be near 20/20 but not perfect eyesight, as blurry night vision, halos etc seem to be a very common after-effect. Is anyone genuinely 100% happy with it? I spoke to a "sales consultant" from Optimax (phone) she booked me in for a consultation and said that I could they would also book me in for Epiflap too the same day. Elsewhere I've been advised not to have treatment on the same day as to be wary of this practice ... so if they are so established why are they "pressurising" customers oops I mean patients into same day treatment? I would however, opt for Epiflap over LASIK as it has been studied & used for a more acceptable period of time unlike the less painful LASIK. Also I do seem wary as to why Optimax are so much cheaper than other practices, where I welcome a more affordable charge, I still feel apprehensive of the zap 1 & get the 2nd eye for cheaper.. Would be interested in your thoughts.

06 Jul 2003
No Rating

I have booked into Optimax for Lasek treatment at the end of this month. I am now concerned after visitng this web site that their rating is much lower than many of the other clinics. Do people who have had treatment with optimax think this is due to the quality of service (i.e. friendliness of staff or after care treatment) or the treatmeent itself is not as successful. I ask this as many of the negative comments are related to service rather than the treatment..


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