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892 Reviews

I wouldn't recommend Optimax to anyone, the customer service of the Bristol branch is shocking. They don't keep to their appointment times and don't even apologise for the delay plus they lied every time when we asked them how muc ...Read more

1. Optimax Laser Eye Surgery Review

Optimax is a UK specialist in laser eye treatment, lens replacement surgery, and cataract surgery. Founded in 1991, this clinic has performed over 430,000 vision corrections. It currently has 28 clinics nationwide, including London, Bristol, Birmingham and Belfast.

Here is how nearly 1,000 real customers rate Optimax for its clinic, cost, treatments and surgeons:

Optimax Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(3.9 out of 5)

(3.6 out of 5)

(3.5 out of 5)

(5 out of 5)

(4.1 out of 5)

These ratings boil down to:

Pros: Fixed prices, free consultation, Wavefront technology, locations nationwide, NHS-trained surgeons

Cons: Poor customer service, lacking communication from surgeons, frequent delays

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote – as well as free eye tests worth £800!

2. Optimax Laser Eye Surgery Cost

“I would do this surgery again tomorrow knowing the results I have got. It was worth every penny – the best money I ever spent.” – Stephen Gerrard

(3.5 out of 5)

Laser eye surgery at Optimax costs £1,695 (per eye) for Wavefront LASEK or Wavefront IntraLase LASIK. Cataract surgery costs £2,995 (per eye), while implantable contact lenses will set you back £2,495 (per eye).

These are average prices for eye surgery in the UK – not as cheap as other high street clinics like Optical Express, but less expensive than eye hospitals like Moorfields Private.

Are there any hidden costs? No – Optimax offers free consultations, and transparent prices. Plus, there are finance options, meaning you can pay under £50 for 36 months for laser surgery, or under £70 a month for lens surgery.

Here are the prices of some of Optimax’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
Wavefront LASEK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Wavefront IntraLase LASIK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Cataract / RLE / CLE Treatment£2,995£64.40
(36 months, 0% APR, £299.50 deposit)
ICL Treatment£2,495£51.49
(36 months, 0% APR, £249.50 deposit)

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool you can find out how much laser or lens surgery will cost you for free.

3. Optimax Treatments

“I am delighted that the procedure was pain-free, and I didn’t even need any painkillers afterwards. At the weekly check-up, I was amazed to learn I had 20/20 vision – much better than predicted.” – Joan Hassell

(4.1 out of 5)

As well as traditional laser eye surgery, Optimax also offers a range of lens surgery options. Here is the full list:

  1. LASIK
  2. LASEK
  3. Wavefront / IntraLase®Femtosecond
  4. Cataract or refractive lens exchange (RLE) surgery
  5. ICL surgery or keratoconus treatment


Optimax provides a free and comprehensive aftercare program to regularly check and monitor your vision at each stage of the recovery process. All aftercare costs are included in the cost of your eye surgery.

Optimax locations

Optimax offers a range of clinics nationwide. It also hosts open days, where patients are able to have a free assessment, take a tour of the clinic, and speak to specialist consultants. Optimax’s main locations are: London, Bristol, Birmingham, Cardiff, Belfast, Glasgow, Leeds, Liverpool, and Manchester.

optimax locations

4. The Verdict

laser eye surgery review verdict

I am really happy with the results. Apart from the machine not working and the long wait, the staff at this Optimax were really nice, friendly and helpful, as was Dr Patel. I would recommend this Optimax. – Tina Gibson

(3.9 out of 5)

Optimax has an average overall rating due to hit-and-miss patient care, based on nearly 9,000 independent reviews on Lasik Eyes since 2002.

Most patients we spoke to were happy with the service. However, the long waiting times and poor communication mean this clinic misses the top spots on the list of the best laser eye surgery clinics in the UK. Still, Optimax makes it into these top lists:

But is Optimax right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get closer to going glasses free:

  1. Find the top clinic in seconds: Answer three questions to be matched to the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test and personalised quote (with no obligation)

Click here to find the best clinic near you, and get a tailored quote.

5. Optimax Surgeon Reviews

6. Optimax Patient Reviews


26 Aug 2009

I had my eyes lazered some time ago. It was the BEST thing and changed my life from day one. I have recommended it to everyone I know. I was lucky not to have pain, or any problems. I could not recommend Dr Patel at Optimax more highly. I was 50 when I had it done - and I had one eye fully corrected and one eye under corrected and I can read perfectly. I only need magnification for very close work - sewing or putting on make up - easily resolved with a magnifying mirror.

03 Mar 2002

When I decided to have my eyes treated I wasn't expecting miracles. I just wanted to be able to see the TV properly in the evening, and stop ignoring people in the street!
I went to Optimax in Newcastle to have PRK, and I can't fault the service - or results! I can now see amazingly well and would recommend anyone to go for it. YES I was nervous - in fact I think after reading all the comments on this web page and hearing other horror stories it was probably the bravest thing I've ever done sitting there under that laser. YES there is pain, in fact a lot of pain for a week afterwards, but it's worth it. One tip - make sure you get at least a week off work afterwards if you're getting bi-lateral surgey like me. Expect to spend a lot of time lying in the dark, unable to do anything for a while! Good luck!

04 Nov 2002

Well, you may as well know about how things are progressing, I had my first check-up last week and was told things look good - would not have know I had the surgery unless told so eyes healing nicely. was told I had 20/20 with both eyes at present which is better then I expected. Mr right eye is still more blurry then the left but is getting much better, and was told this should improve. While having the eye test it was actually nice to see that lenses could make my vision even shaper if required, someone told me that once you had this treatment you could never have glasses or contact lences which is rubbish. Night vision still OK only slight hallos which I would not have noticed if I was not told about, and eyes only slightly dry, use drops in morning and fine OK. I have a checkup in 6 weeks where I should find out by final prescripton. I I will let you know what this is and then will leave you alone. So far, I know I made the right choise in having this done, and feel great, the only problem when I am out and keeping looking at things first out of one eye and then the other, this bloke behind the bar the other night thought I was winking at him !! - no just comparing my vision between eyes if anyone has any queries - please let me know

21 Feb 2003

Today I had my pos one month check up. My last comment on this web site was 24th Jan after my post 1 week check at which time I reported that my left eye was 0.00 and my right was 0.25. Today it appeared that both eye's are now 0.00 which in my books is 20/20. I do read a lot of reports on laser correction, whilst there appears to be few bad experience's in general most people are pleased, it is scary, bright lights and car lights do appear a little brighter to me and my very close up vision is not quite as sharp as it was, however these are so minor effects that I would definitely do it again. The positive's are fantastic. Dr Patel at Finchley Road was recommended to me by others and I would have no hesitation in recommending him to others.

11 Jun 2003

too update you all on my treeatment,i had my consultatation on friday 6th june with DR Samuel at Leeds,i found out that after 20yrs wearing glasses i have astigmatismn,and some scaring of the cornea,the consultation was very clinical,if wary when you go in you are when the DRhas finished,everything is explained to you ,so that you understand,no rush.Ihad the treatment that day,rest of day in bed and saturday,most of sunday,pain started too ease on tuesday,eye sight is nothing short of a miricle,can a last see the alarm clock,thankyou DR Samuel.

27 Apr 2005

I had both eyes Laseked on the same day two years ago. About half an hour later my eyes started watering and they ran and ran for hours. Went to bed and slept for hours. When I got up the next day I could watch TV but it took almost a week before I could read again (with the aid of a magnifier). Now I still need reading glasses (my extreme old age, you know) but have discovered many wonders of being specless 1. Your eyeballs don't steam up when you open the oven door. 2. I can see when I walk in the rain. 3. I can wear real sunglasses at last. 4. I can put on makeup without being 2 inches from the mirror. The glare disappeared once the cells had repaired and the light stopped bouncing off the torn edges. It took a bit of time but not too long. Best thing I ever did.

17 Jul 2005

I had a prescription of -6.25 in both eyes when i decided it was time that i opted for laser surgery. I had worn contact lenses for around 5 years. After research i chose the Optimax Clinic in Ipswich for a consultation. The staff were friendly and i couldnt fault them in their efforts to provide a professional service. They really made me feel at ease. I had Lasik Surgery 2 days after the consultation. It was the best thing i have ever done. Optimax aftercare really leaves a lot of other clinics in the shade. Any problem no matter how small they are there to help. The surgery was affordable and there are people around to reassure you and answer any questions every step of the way. I wouldnt hesitate to recommend them to anyone. I now have better than 20/20 vision and have regular check ups at the clinic. The staff all deserve a huge pat on the back as far as i am concerned. If you are thinking about laser eye surgery then these are the people to go to!! 10/10!!

01 Aug 2005

I had epi-lasek on both eyes (-2.00) just over one week ago. The first day was very painful, anisthetic wore off after about 3 hours, eyes were streaming and had to keep them closed. Took recommended advice and took the given painkillers and sleeping tablets and slept for 16 hours. Next couple of days were a lot better, but very light sensitive, also I'm not very tolerant of contact lenses, so the contact lense badages gave me some irriatation. Spent most of the time the next couple of days resting in dark room. Day 3 lenses were taken out and dramatic improvement. Vision really good already, no pain, just slightly light sensitive. One week on excellent. Watching TV fine, driving and able to work on my pc. Well worth it!

07 Jan 2006

I had epi- lasek surgery done at Leeds for myopia and astigmatism May 2004.The staff were fantastic and although spelled out the facts were very reassuring.The operation was a bit scary,although not at all painful.Once the drops went in everthing went blurry and I had to stare at the red light,bit of an out of body experience.The worst bit was the smell of burning.The treatment lasted for 30 seconds for each eye.I came out of the treatment room and looked up at the clock and I could read the time,incredible I didnt know there was a clock there before.The first three days were a bit sore ,throbbing ,eyes watering as I had been warned by the staff.I wore dark glasses for a week.By the time the bandage lenses were removed I had good enough vision to drive.Two weeks later I had 20/20 vision in both eyes.It was like a miracle.Seeing the world through your own eyes and not through lenses is indescribable.I went to Greece 8 weeks after the surgery ,it was fantastic to be without specs.My vision continues to be A1 although I do need off the shelf glasses for reading which is no hassle to me.I am now 53 yrs old I wish I'd have had the surgery much sooner.I can recommend Optimax Leeds to anyone,Thankyou Optimax for everything

11 Apr 2006

I had epi-lasek treatment at Bristol Optimax on Clare Street, a lady surgeon from South Africa who was very nice and friendly. Very reassuring. I would recommend her. Feedback for everyone out there to help you and your decision making/preparation: - Do your own research, and weigh up your own thoughts. It's very important to consider your personality type in terms of how you deal with change, and whether you're a worrier or if you're quite easy-going. The reason I say this is because there is a lot of pain and discomfort after the surgery anaesthetic wears off, and it's so easy to keep thinking, is this ok, should my eyes be feeling like this etc etc. Recommendations: - Have someone pick you up and take you home as soon as the surgery is finished. I had to wait for a friend for around 35 minutes and by then the anaesthetic was wearing off and the lights were so so bright! - Get yourself some audio books to listen to or good radio programmes scheduled in that you can listen to. I was in a dark room for three days as the lights were so painful. I slept on and off for two days and I found listening to the audio tapes kind of helpful and a good distraction. - I had my surgery on a thursday morning, then was back in work after 11 days. I found computer work hard going when I got back, and had to have my screen adjusted as you do become temporarily long sighted for a while. - I wouldn't recommend driving on any long journeys for a while. It really tires your eyes out. I drove a 3 and a half hour journey 5 weeks after surgery, and my eyes did hurt a bit by the end. - the lasek surgery isn't an over-night "miracle-style" experience. It take a while for the eyes to heal. My right eye is still not 20:20 vision, but I am happy to accept that my eye is still healing, and will take a while. - Your eyes will continue to feel tired late at night and first thing in the morning when you get up, that's completely normal. The surgery is fine, not a problem at all. It's not that you have to worry about. You just have to prepare well for the after-care, and don't plan too much in for the near future. I could hardly open my eyes each morning, and the first 3 days were just horrible. But each day after that got a little easier. I'm so happy not to wear contact lenses any longer!!! - I had my surgery while I had a cold, and I was told afterwards that I was taking longer to heal than your average person. I would recommend that you are in full health when you have the surgery so that you are fighting fit enough to heal well. - Remember, everyone's capability to heal is very different, ane each person can have a different experience of surgery and the ability to heal well. I had a good experience but that doesn't necessarily mean that everyone will. It's really important for you to weigh up the risks for yourself. Cath

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