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Optimax

892 Reviews

I wouldn't recommend Optimax to anyone, the customer service of the Bristol branch is shocking. They don't keep to their appointment times and don't even apologise for the delay plus they lied every time when we asked them how muc ...Read more

1. Optimax Laser Eye Surgery Review

Optimax is a UK specialist in laser eye treatment, lens replacement surgery, and cataract surgery. Founded in 1991, this clinic has performed over 430,000 vision corrections. It currently has 28 clinics nationwide, including London, Bristol, Birmingham and Belfast.

Here is how nearly 1,000 real customers rate Optimax for its clinic, cost, treatments and surgeons:

Optimax Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(3.9 out of 5)

(3.6 out of 5)

(3.5 out of 5)

(5 out of 5)

(4.1 out of 5)

These ratings boil down to:

Pros: Fixed prices, free consultation, Wavefront technology, locations nationwide, NHS-trained surgeons

Cons: Poor customer service, lacking communication from surgeons, frequent delays

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote – as well as free eye tests worth £800!

2. Optimax Laser Eye Surgery Cost

“I would do this surgery again tomorrow knowing the results I have got. It was worth every penny – the best money I ever spent.” – Stephen Gerrard

(3.5 out of 5)

Laser eye surgery at Optimax costs £1,695 (per eye) for Wavefront LASEK or Wavefront IntraLase LASIK. Cataract surgery costs £2,995 (per eye), while implantable contact lenses will set you back £2,495 (per eye).

These are average prices for eye surgery in the UK – not as cheap as other high street clinics like Optical Express, but less expensive than eye hospitals like Moorfields Private.

Are there any hidden costs? No – Optimax offers free consultations, and transparent prices. Plus, there are finance options, meaning you can pay under £50 for 36 months for laser surgery, or under £70 a month for lens surgery.

Here are the prices of some of Optimax’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
Wavefront LASEK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Wavefront IntraLase LASIK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Cataract / RLE / CLE Treatment£2,995£64.40
(36 months, 0% APR, £299.50 deposit)
ICL Treatment£2,495£51.49
(36 months, 0% APR, £249.50 deposit)

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool you can find out how much laser or lens surgery will cost you for free.

3. Optimax Treatments

“I am delighted that the procedure was pain-free, and I didn’t even need any painkillers afterwards. At the weekly check-up, I was amazed to learn I had 20/20 vision – much better than predicted.” – Joan Hassell

(4.1 out of 5)

As well as traditional laser eye surgery, Optimax also offers a range of lens surgery options. Here is the full list:

  1. LASIK
  2. LASEK
  3. Wavefront / IntraLase®Femtosecond
  4. Cataract or refractive lens exchange (RLE) surgery
  5. ICL surgery or keratoconus treatment

Aftercare

Optimax provides a free and comprehensive aftercare program to regularly check and monitor your vision at each stage of the recovery process. All aftercare costs are included in the cost of your eye surgery.

Optimax locations

Optimax offers a range of clinics nationwide. It also hosts open days, where patients are able to have a free assessment, take a tour of the clinic, and speak to specialist consultants. Optimax’s main locations are: London, Bristol, Birmingham, Cardiff, Belfast, Glasgow, Leeds, Liverpool, and Manchester.

optimax locations

4. The Verdict

laser eye surgery review verdict

I am really happy with the results. Apart from the machine not working and the long wait, the staff at this Optimax were really nice, friendly and helpful, as was Dr Patel. I would recommend this Optimax. – Tina Gibson

(3.9 out of 5)

Optimax has an average overall rating due to hit-and-miss patient care, based on nearly 9,000 independent reviews on Lasik Eyes since 2002.

Most patients we spoke to were happy with the service. However, the long waiting times and poor communication mean this clinic misses the top spots on the list of the best laser eye surgery clinics in the UK. Still, Optimax makes it into these top lists:

But is Optimax right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get closer to going glasses free:

  1. Find the top clinic in seconds: Answer three questions to be matched to the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test and personalised quote (with no obligation)

Click here to find the best clinic near you, and get a tailored quote.

5. Optimax Surgeon Reviews

6. Optimax Patient Reviews

RatingDate

04 Dec 2002
No Rating

Was supposed to have my eyes lasered (LASEK treatment) at the Edinburgh clinic (dr. Saboor?) a few weeks ago, but got a phone call from them to cancel it, two nights before (which is a bit late). Seemingly, my eyes haven't stabilized enough, due to wearing hard, gas permeable contact lenses for 7 years. Their advice was to wear my glasses (definitely no contacts!) for another 2 months, after which there is a (big) chance my eyes will be stabilized enough. So: fingers crossed!!! Although this was a big disappointment for me (had been wearing my glasses for nearly 5 weeks as they recommend not to wear your contacts 4 weeks prior to treatment), I am happy they are honest as there is not really a point in having treatment done at this moment. Hope the situation changes so that in 2 months time I can be treated. Would like to hear about any similar experiences, and also about Dr. Saboor.

09 Dec 2002
No Rating

Had PRK on 4th December in Manchester, both eyes at same time as consultant advised it would be no problem (-2.25 in both eyes). Actually found operation fairly easy, despite last minute nerves. Fairly helpless for first 2 days spending most of it in bed. Started to notice improvement on day 3 but left eye not healing as quick as right. Now on day 5 and still struggling - certainly could not drive and I am finding it hard to write this mail. Starting to regret having PRK and wishing for the more immediate benefit of LASIK. Maybe I'm too impatient but I'd hoped for more dramatic effects than this. Anyway, I'm due for my first aftercare appointment in 2 days and will see what the consultant has to say. Will post a note after the appointment.

19 Dec 2002
No Rating

I had PRK Epiflap on both eyes on 4th December, started off being -2.00® & -2.25(L), found that I couldn't even open my eyes for 2.5 days afterwards due to being so sensitive to Light, this did improve. Have since been back for my first check-up on the 13th December, my prescription is now +1.50(L) & +2.00(R) didn't expect to have ended up so long sighted, had to get temporary glasses for driving and reading!! Would appreciate hearing from anyone with similar experience. Also how long were other people long sighted for afterwards?

30 Dec 2002
No Rating

LASEK? I have just found out I qualify for LASEK which is slightly cheaper than LASIK? I know the recovery period is a lot faster for LASIK over PRK but what about LASEK - does it take as long to recover as PRK - anyone who has had LASEK done - I would greatly appreciate your comments. Thanks

09 Jan 2003
No Rating

I have booked to have a consultation for Lasik Monday 13th January and treatment on the 16th at Finchley Road with Mr Patel. I have done a fair bit of research on the subject, it's clear the risks are there, however any comments or experiences would be appreciated before I go through with the surgery.

16 Jan 2003
No Rating

I have booked in to the Liverpool branch of Optimax for consultation on Saturday 18th January and treatment if I'm suitable on the same day, is this normal? I am absolutely terrified of the whole process since reading the consent form, all this talk of permanent blindness and am starting to wonder if I can live with my glasses. Another thing that worries me is that I am booked to have both eyes done on same day, is this advisable ?Will all questions be answered at the consultation? I would appreciate any comments good or bad. just one more thing, is there a sensation to want to rub your eyes in following days please email me at mik1morgan@hotmail.com

16 Jan 2003
No Rating

Incidentally, there is no shortage of people saying that given their high prescription only LASIK was suitable. The major prospective randomized trial, using 200 eyes from -6 to -15, with an average prescription of -9.5, could show no difference at thirty days between LASIK and PRK. Or rather a few of the LASIK patients were in serious trouble with flap problems, the PRK group could see slightly better uncorrected (although this was statistically insignificant) and the LASIK group had slightly better best corrected vision (although this was also statistically insignificant. Since that trial LASEK, the use of vitamin C before surgery and the use of mytomicin after surgery have all made surface treatment the choice, assuming that any treatment is a good idea. LASIK reduces the amount of aggravation for the companies because they can do both eyes at once and it results in more patients who recommend it to their friends. As many of you are doubtless aware the comparison between LASIK and PRK is actually frightening. If your cornea is 500 microns thick and your prescription is -7 then PRK with a 6mm zone means you lose 84 microns from the very centre of your pupil, reducing to 42 microns 1.5mm from the centre, and 3mm from the centre your cornea is full thickness and full strength. Two thirds of your cornea (roughly) is untouched. LASIK will shear the whole cornea down to 130-180 microns, and it will never be strong again. You will then on top of that (or rather underneath that) lose the same 84mm deep dish from the centre. This is the kind of thing you need to think about, not whether someone went to some particular place and presently likes the outcome. Smoking was thought by many people, including many doctors, to be an innocent practice for the first half of the twentieth century, with tarmac roads the chief suspect for the explosion of lung cancer. Be very cautious of testimonials. If you look at the Optimax literature they are very keen to retain the "old-fashioned" surface procedure, and tell you quite plainly that for most people the results will be the same, with "Epiflap/PRK", the simpler, safer and cheaper option. My only experience of Optimax staff was Dr Anwar in Glasgow, who not only said that he couldn't help me but recommended someone in a competitor who might be able to.

17 Jan 2003
No Rating

Everyone has opinions, there are always other possible causes (corneal ectasia could be caused by nearly anything), live for the day, there is a safe "UK way" to shear and ablate a soft structure half the thickness of a credit card - think it best to say nothing!

26 Jan 2003
No Rating

25th January 2003 I was booked into Optimax, Bristol, for consultation and PRK Epiflap treatment - feeling very nervous. My prescription is -2.25(R) and -1.75(L) with astigmatism and I am aged 52, I currently manage with just glasses for short-sightedness. Even at this advanced age I am vain enough to not want to wear glasses but cannot get on with contact lenses! The Dr suggested the best course of treatment would be to treat the right (dominant) eye for short-sightedness and leave the left eye as is, to avoid the need for reading glasses (monovision) and this certainly sounds the best of both worlds! I mentioned that I had tried contact lenses to achieve the same result but without success, as the left eye was continually blurred at the outside. I was advised this was because the brain could not cope/objected to the opposing instructions. The Optimax Dr said this would not necessarily be the case with the PRK Epiflap treatment. I have waded through the 13 pages of patients comments and only come across 2 who have had the Môn vision treatment and then I don't know whether it was because of their age and not wishing to swap their short sighted glasses for reading glasses. I did not feel confident enough to have the treatment and any comments from other patients in this position would be extremely helpful in making my decision. Many thanks if you are able to respond.

27 Jan 2003
No Rating

From what I'm reading, it doesn't seem like many patients seem overly impressed, there seems to be near 20/20 but not perfect eyesight, as blurry night vision, halos etc seem to be a very common after-effect. Is anyone genuinely 100% happy with it? I spoke to a "sales consultant" from Optimax (phone) she booked me in for a consultation and said that I could they would also book me in for Epiflap too the same day. Elsewhere I've been advised not to have treatment on the same day as to be wary of this practice ... so if they are so established why are they "pressurising" customers oops I mean patients into same day treatment? I would however, opt for Epiflap over LASIK as it has been studied & used for a more acceptable period of time unlike the less painful LASIK. Also I do seem wary as to why Optimax are so much cheaper than other practices, where I welcome a more affordable charge, I still feel apprehensive of the zap 1 & get the 2nd eye for cheaper.. Would be interested in your thoughts.


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