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Ultralase

The first Ultralase clinic was opened in January 1991 at the Clatterbridge Hospital near Chester. At the time, all treatments performed were Photorefractive Keratotomy, or PRK, until the Lasik procedure was introduced in 1995.

With the introduction of Lasik, and the clear advantages it demonstrated for certain patients, Ultralase went through a period of dramatic growth through 2002.

2003 Ultralase introduced the revolutionary UltraPlus treatment with Wavefront technology, giving patients visual outcomes far surpassing those of standard laser treatments. Ultralase became the first provider to have all treatment outcomes verified by independent audit.

In March 2009, the commitment to clinical excellence led Ultralase to become the first UK provider to have all Great Britain surgeons certified in Laser Refractive Surgery by the Royal College of Ophthalmologists (RCOphth).

Ultralase comes in second place in our list of the best laser eye surgery clinics in the UK for price, just after Optical Express. That’s because this clinic offers the full shebang: transparent prices, 0% finance options, free consultations, and competitive prices.

The cost of eye surgery at Ultralase ranges between £1,1695 and £2,995 (per eye), depending on the treatment type that you agree upon in discussion with a surgeon. These prices are in line with the average cost of eye surgery, but not quite as low as Optical Express.

You can count on Ultralase for the main laser eye and lens replacement surgery procedures. These include: LASIK and LASEK with Wavefront options, as well as refractive lens exchange (RLE), implantable contact lenses, and cataract surgery.

With nearly 3,000 overall positive reviews from independent customers in the UK, Ultralase is one of the best-rated laser eye surgery clinics by patients. People value this clinic for its:

  • Friendly prices – Fixed and reasonable prices help you know what to expect.
  • Nationwide clinics – Ultralase has 20 clinics in the UK, including in London, Reading and St Albans.
  • Decent aftercare – Ultralase provides free aftercare – one check-up and drops for the first three months.

Despite glowing reviews, however, it’s worth reading the fine print if you do choose Ultralase. In 2015, BBC’s Watchdog exposed the problems countless laser eye surgery patients have experienced accessing their lifelong aftercare.

Most user reviews on Lasik Eyes show happy experiences, but then again most people never need to take advantage of their lifetime guarantee. If you would like to find out whether Ultralase is the top-rated laser eye surgery clinic near you, we’re here to help.

Still, Ultralase features in several of Lasik Eyes’ lists of top-rated eye surgery:

The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps our readers every day get closer to going glasses free:

  1. Find the top clinic in seconds: Answer three questions to be matched to the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we will never share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test and personalised quote (with no obligation)

Click here to find the top-rated clinic near you, and get a tailored quote.

Our Testimonials

Gemma Lampard

4.00

I went to have treatment at the Tottenham Court Road branch by Mr Gupta. Everything was explained to me beforehand including using the drops afterwards. Unfortunately, the suction that is used to keep your eyes open when they make the flap wouldn’t stay, Mr Gupta tried 5 times and wouldn’t do anymore after that because it wasn’t safe. He gave me some antibiotic eye drops and said that it was very rare that this happened but that I could wait for my eye to heal and go back in 2 weeks and try again, which I’m going to do. He was very good at explaining everything to me, and the nurses were really sweet and helpful. Really impressed with them and hopefully next time the suction will work!!

Rois

5.00

I had my treatment back in July 2011. The process was very smooth as my surgeon guided me on what to do and it seemed that he knew very well what he was doing. My right eye started to become very painful and tearful 20 minutes after the treatment and the pain lasted until the next day. My vision was improved very slowly although I achieved driving standard one week after the treatment. I started driving two weeks after the treatment but I couldn’t see the road signs until I got so close that I almost missed my way. However, I was not able to read very well and did not read any papers or book on the train three months after the treatment. I also have to enlarge the fonts on the computer screen until now or I am unable to see anything clearly. In January, the optometrist verified that the prescription of my astigmatism has gone up by 0.5. I will be offered a retreatment with no cost but I am not sure if I want another treatment.

Apart from this, I personally think Ultralase does provide very good customer service. The optometrists have been seeing me very frequently since I had my treatment as I complaint that I couldn’t see perfectly. What I couldn’t deny is that I do manage to see without glasses!!

Rachel Drummond

4.00

Was so pleased with the left eye, that I went back 6 months later and had the right eye done. They still weren’t happy enough with the shape to do Lasik, so I had Lasek with MMC. On the day, the laser in St Albans was down, so they took me by taxi to Northampton, treated me and drove me home. It took AGES all in, but it was 23 december and the team stayed till 20:30 at night to treat everyone. Lasek healing is slower, but I am really pleased. Got flowers at my one month checkup because of all the messing me around!

Fiona

4.00

I had the surgery 3 days ago and have to say that I have been extremely please with Ultralase throughout the entire procedure.

From the initial consultation, I felt that they were rigorous in their safety practices and this is true to the actual surgery and the after-care.

The consultation was not ‘salesy’, was very thorough and I left thinking they had the best interests for my sight; rather than just trying to sell me a lesser product so that the surgery was within my budget. I mention this because I also went for an optical express consultation (I had heard they were cheaper) – but from the start the entire appointment made me feel that they were less caring, less rigorous in their practices, and worst of all – instead of trying to offer me the treatment I wanted at a reasonable cost; they tried to push me into having a lesser treatment (no wavefront, no intralase) to get the costs down.

Although on the day of my surgery; the Tottenham court road laser broke and I had to be ferried to the Hammersmith surgery to have the treatment (it took a fair few hours in total) – I felt that the staff dealt well with it and while I was frustrated at the wait; their service levels did not slip. They paid for my taxis to Hammersmith and then back home; and the surgery itself was not too rushed despite the delays.

The surgery itself was pretty intrusive as you’d imagine; but Sumith Perera the surgeon put me at ease and I felt was both experienced and very capable; whom I trusted entirely.

In terms of after-care; I cant give a full opinion yet until I’m fully healed – but I would definitely recommend Ultralase & Sumith Perera.

Rachel Drummond

4.00

I did not find this to be a hard sell – though they do insist on the Ultra Elite.. who’s going to take second best when it’s your eyes??

The staff are professional, but the run up to my actual surgery was a mess. I went from having 2 eyes done (Lasik), to oh no we can’t do your right eye – except with Lasek.. to not being sure they could even do that. They changed the date and time of the appointment 4 times, and given I was coming over from Belgium this was a major stress. However, once I met Mr Gupta I was reassured and the surgery (on left eye only, as I didn’t want to be rushed into Lasek when I wasn’t sure about it for my correction) was a huge success. I am now considering Lasek at Christmas, if my left eye is still great after 6 months.

Refund for the right eye that I had already paid for took ages and was a right mess, but I got it in the end, and all follow ups have been incredibly professional. No complaints once you are there, but the organisation and internal communication could be better!

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