1. Optimax Laser Eye Surgery Review
Optimax is a UK specialist in laser eye treatment, lens replacement surgery, and cataract surgery. Founded in 1991, this clinic has performed over 430,000 vision corrections. It currently has 28 clinics nationwide, including London, Bristol, Birmingham and Belfast.
Here is how nearly 1,000 real customers rate Optimax for its clinic, cost, treatments and surgeons:
Optimax Rating Overall | Clinic Rating | Cost Rating | Surgeon Rating | Treatments Rating |
---|---|---|---|---|
(3.9 out of 5) | (3.6 out of 5) | (3.5 out of 5) | (5 out of 5) | (4.1 out of 5) |
These ratings boil down to:
Pros: Fixed prices, free consultation, Wavefront technology, locations nationwide, NHS-trained surgeons
Cons: Poor customer service, lacking communication from surgeons, frequent delays
☝ Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote – as well as free eye tests worth £800!
2. Optimax Laser Eye Surgery Cost
“I would do this surgery again tomorrow knowing the results I have got. It was worth every penny – the best money I ever spent.” – Stephen Gerrard
(3.5 out of 5)
Laser eye surgery at Optimax costs £1,695 (per eye) for Wavefront LASEK or Wavefront IntraLase LASIK. Cataract surgery costs £2,995 (per eye), while implantable contact lenses will set you back £2,495 (per eye).
These are average prices for eye surgery in the UK – not as cheap as other high street clinics like Optical Express, but less expensive than eye hospitals like Moorfields Private.
Are there any hidden costs? No – Optimax offers free consultations, and transparent prices. Plus, there are finance options, meaning you can pay under £50 for 36 months for laser surgery, or under £70 a month for lens surgery.
Here are the prices of some of Optimax’ popular lens and laser surgery options:
Eye Surgery Procedure | Price (per eye) | Finance Options (per month) |
---|---|---|
Wavefront LASEK | £1,695 | £42.38 (36 months, 0% APR, £169.50 deposit) |
Wavefront IntraLase LASIK | £1,695 | £42.38 (36 months, 0% APR, £169.50 deposit) |
Cataract / RLE / CLE Treatment | £2,995 | £64.40 (36 months, 0% APR, £299.50 deposit) |
ICL Treatment | £2,495 | £51.49 (36 months, 0% APR, £249.50 deposit) |
☛ Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool you can find out how much laser or lens surgery will cost you for free.
3. Optimax Treatments
“I am delighted that the procedure was pain-free, and I didn’t even need any painkillers afterwards. At the weekly check-up, I was amazed to learn I had 20/20 vision – much better than predicted.” – Joan Hassell
(4.1 out of 5)
As well as traditional laser eye surgery, Optimax also offers a range of lens surgery options. Here is the full list:
- LASIK
- LASEK
- Wavefront / IntraLase®Femtosecond
- Cataract or refractive lens exchange (RLE) surgery
- ICL surgery or keratoconus treatment
Aftercare
Optimax provides a free and comprehensive aftercare program to regularly check and monitor your vision at each stage of the recovery process. All aftercare costs are included in the cost of your eye surgery.
Optimax locations
Optimax offers a range of clinics nationwide. It also hosts open days, where patients are able to have a free assessment, take a tour of the clinic, and speak to specialist consultants. Optimax’s main locations are: London, Bristol, Birmingham, Cardiff, Belfast, Glasgow, Leeds, Liverpool, and Manchester.
4. The Verdict
I am really happy with the results. Apart from the machine not working and the long wait, the staff at this Optimax were really nice, friendly and helpful, as was Dr Patel. I would recommend this Optimax. – Tina Gibson
(3.9 out of 5)
Optimax has an average overall rating due to hit-and-miss patient care, based on nearly 9,000 independent reviews on Lasik Eyes since 2002.
Most patients we spoke to were happy with the service. However, the long waiting times and poor communication mean this clinic misses the top spots on the list of the best laser eye surgery clinics in the UK. Still, Optimax makes it into these top lists:
But is Optimax right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.
Next steps: Our simple tool helps thousands of readers a day get closer to going glasses free:
- Find the top clinic in seconds: Answer three questions to be matched to the leading eye clinic in your area
- Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
- Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test and personalised quote (with no obligation)
☛ Click here to find the best clinic near you, and get a tailored quote.
5. Optimax Surgeon Reviews
6. Optimax Patient Reviews
Julia Dawkins
lens replacement went well. Following that I needed remediation treatment on one eye – lazer treatment. I was asked back a total of 8 times to review my eyes but was not explained anything about what or why I should have dry eyes. treat ment for that was hardly explained and I returned many ties without any further treatment scheduled, nor with any explanation of how they would proceed. after a year almost to the day I was given lazer remediation treatment. On the day all the proper tests were carried out before the treatment. However I overheard that my data had crashed to computer which instructed the lazer what to do. Finally after 3 and a half hours someone came to me and said they had solved their”little ” problem and work would now commence. I was really scared by the time I sat in the chair for my eye to be lazered (!) and had to say to the doctor that I just had to trust his expertise that he would not proceed if anything was wrong.
Terrible after care service and lack of information. I wrote complaining to them on March1st (I think) and still have had only an acknowledgement, but no reply to my complaiint. Outrageous! Would not reccommend to anyone.
Diane H
Had Lasek treatment on both eyes special offer 790) on the 21st Feb, at the Birmingham clinic by Dr Anand. Found all the staff very friendly & answered all the questions I asked (which wasn't many because got all my answers off here). My prescription was L2.00 R2.79, large pupils (which have more risky in night halos ect, but Dr put my mind at rest. Had the op earlier than expected as one patient didn't turn up. Op went with no problem, felt absolutely nothing, though was uncomfortable with pressure on my eye at one time. seemed to take quite a while in loosening & pushing the epithelium to one side, but as I couldn't feel it, I was ok. When he actually lasered my eye, I just spelt something like burning hair now don't u lot go off burning your hair to see what it spelt like!) Replaced the epithelium, place contact bandages & proceeded to the other eye. I was in the treatment room for all of 30mins. Was told to expect pain for the first 36hrs & was given pain killers ,sleeping tablets & drops for my eyes. I took 2 painkilling tablets before I left clinic & hand on heart I never had one bit of pain, not even an ache. The only discomfort I had is that I couldn't open my eyes for at least 36hrs & had to gently prize them open to get the drops in & to let the tears pour out. Its now Sunday night & can open eyes fine, watch a bit of telly though still a bit fuzzy & as u can see I can come on here & type, though forgive any typing errors because I cant see THAT good. Will be having the lens remove Monday, shall up date then. So far I'm really pleased with the treatment, fingers crossed that things will just get better & better.
Adam Newman
Had the Epiflap treatment at the Finchley Rd clinic in London on Thurs 20th Feb with Dr Almasari. I was -3 in each eye with an astigmatism in both eyes. Dr went through all the pros and cons of the treatments and at the end of the consultation asked whether I wanted one or two eyes together, I asked for eyes advice and he suggested one for safety reasons, however, as I already booked time off work and people to look after me I opted for both. In treatment room for 20 mins, pain free but found it important not to think about it as you can see everything! Straight after the appt vision was hazy within half an hour they became really light sensitive - I would recommend sunglasses whatever the time of your appointment! Light sensitive for the next 36 hours and a dull ache although the last two days have been much better. I still have hazy vision although it's much better and I am off to have to bandage lenses out this afternoon. Will update in due course!
Doron
I had my consultation with DR Patel from the London Clinic a couple of weeks ago and I am due in tomorrow morning for the Lasik treatment (-6ish in both eyes). I have one comment. My consultation was on a day I was recovering from a mild cold, and my eyes were a little bit watery. I was not happy with the eye test as I could not give a proper reading (between the green/red circles on the chart) as my eyes kept watering and the glass kept hazing up on the machine. Also, I saw that she was unprofessional as she kept changing the machine and I wasn't even looking straight at the chart as the machine was pointing to the side of it. I was uncomfortable that the woman who did the checking was not being friendly enough and was actually pressurising me to keep trying. I am 100% sure that my reading was NOT properly done, and have insisted with Dr Patel for another eye test on the day of the treatment. He was very understanding and completely reassured me that I can get my eyes tested again on the day of treatment. Its a shame that the woman was not sympathetic and did not try to help me feel better when I simply could not see the chart properly. They should get more professional backup staff or at least a proper Dr to do the eye tests. Anyway, I will keep you posted after the treatment :)
Annette
I had Lasik on both eyes on 4th Feb, i was -3.50 in both eyes, I'm now -0.25 in my right eye (result) but -0.75 in my left(struggling more at night) its only been two weeks, will this go any better I've been told to wait at least two months post op before having an enhancement, Has anybody else experienced this and can it get better. I had my treatment done in Manchester. Please get in touch and put my mind at rest cause the reception staff are pretty useless..... Thanks
Paula
I had treatment on the 6th of Feb at Liverpool. Had been considering it for over 12 months and the £200 offer swung it for me. I had lasik on both eyes, (minus 1.5 left and 2.5 with astigma right) Treatment went well, and after had one eye bandaged and one covered with a clear dust shield. No tea and biscuit after surgery, not impressed. Anyway, friend helped me to car, and as my left eye was not covered it was agony all the way home from Liverpool in the car. Got home, boyfriend went mad about why both eyes were not bandaged, as both had been operated on, good point. He bandaged eye and put me to bed. Woke up later in terrible pain, and with acute welders flash in both eyes. This subsided after 1 day, but I was not expecting it!! Day two, could not see properly, lots of pain cant tolerate light. Day three, my long site is fantastic and night vision very good. Left eye not as good as right but think, give it time. Went last Monday for post op appointment. Just told I was doing very well and to come back in six weeks. Dont know what prescription my eyes are now, he didnt tell me?? My left is good long distance but blurry on close up, and as this is my dominant eye its making my job in an office very difficult. I am still struggling with close up stuff and getting bad eye strain, just feel I need reading glasses for work. Will persevere, and add to this site after my follow up, just a bit naffed that my better eye that did not have an astigma is not near as good as my bad eye!!! Will let you know how I go on, and If any improvements happen between now and then.
Kevin Harris
Today I had my pos one month check up. My last comment on this web site was 24th Jan after my post 1 week check at which time I reported that my left eye was 0.00 and my right was 0.25. Today it appeared that both eye's are now 0.00 which in my books is 20/20. I do read a lot of reports on laser correction, whilst there appears to be few bad experience's in general most people are pleased, it is scary, bright lights and car lights do appear a little brighter to me and my very close up vision is not quite as sharp as it was, however these are so minor effects that I would definitely do it again. The positive's are fantastic. Dr Patel at Finchley Road was recommended to me by others and I would have no hesitation in recommending him to others.
Nick Thomas
I had PRK Epiflap yesterday (19th Feb) on both eyes at the Birmingham clinic. It seems they always have special offers hence I paid £850 including the consultation for both eyes. I was first in line but due to some problems (computer crashing, someone fainting) I ended up in the hot seat over 1.5 hours late. My surgeon Mr Anand seemed slightly nervous but was a nice chap and all went well. I have to say, the first 3/4 hours were pretty uncomfortable even with pain killers but the discomfort lessened throughout the day and I slept OK last night. I feel pretty good this morning and wont be needing any more painkillers. I feel as though I haven't experienced too much pain (maybe because Mr Anand uses bandage contact lenses). I'll update after they are whipped out on Saturday. My eyesight is fuzzy and sensitive to light and still a bit gritty but getting better all the time.
Elaine Hunt
Going for consultation at Finchley Road this Friday, with Lasik surgery next Tuesday 25th (both eyes). Have been reading this web site to try and gain more information from people who have had the surgery. I have to say that I am still going. A little nervous but I am so fed up with wearing gas permeable lenses, alongside getting to an age where I need reading glasses that I am willing to take the plunge - unless anyone has any other reason that they care to disclose....... Let you know how I get on.
REBECCA BROWN
I HAD BOTH MY EYES TREATED AT THE FINCHLEY RD, LONDON CLINIC USING THE PRK LASEK METHOD. THE COST INC. CONSULTATION FEE WAS £850.00. THIS WAS £200.00 CHEAPER THAN NORMAL DUE TO A SPECIAL OFFER. I HAD TREATMENT ON THE SAME DAY AS THE CONSULTATION WHICH WAS 3 WEEKS AGO. I DID FIND THE CONSULTATION WAS OVER VERY QUICKLY AND ONLY 20 MINUTES AFTER THAT I WAS HAVING THE SURGERY. THIS WAS QUITE SCARY AS I FEEL THAT MORE TIME SHOULD HAVE BEEN TO PROPERLY ASSESS THE SITUATION. ANYHOW I PROCEEDED WITH THE TREATMENT WHICH WAS PAINLESS BUT THE PAIN AFTERWARDS WAS AWFUL AND VERY UNCOMFORTABLE. I HAVE BETTER THAN 20/20 VISION AND NO GHOSTING OR HALO EFFECTS. THE ONE THING THAT IS STILL BAD IS MY SENSITIVITY TO SUNLIGHT. I CANNOT DRIVE SAFELY EVEN WITH DARK SUNGLASSES AND AFTER 3 WEEKS I AM STARTING TO GET WORRIED. OPTIMAX HAVE TOLD ME THAT THIS IS NORMAL AND IF NO IMPROVEMENT IN A WK I SHOULD RETURN ESPECIALLY IF THINGS WORSEN. I WOULD BE INCREDIBLY INTERESTED TO HEAR FROM ANYONE ELSE WITH SIMILAR PROBLEMS AND HOPE THAT SOMEBODY CAN PUT MY MIND AT REST! STARTING TO WORRY THAT THEY WON'T IMPROVE SO PLEASE LET ME KNOW IF YOU HAVE EXPERIENCED THIS ALSO.
Sandra McCluskey
Attended Optimax in Glasgow on 30th Jan. and had my consultation and bi-lateral treatment on the same day. Dr. Berry put my mind at ease,and answered all my queries.The worst thing about lasik is plucking up the courage to do it! As most people have said, there was no pain, the only discomfort being the pressure of the device when the flap was going to be made.This doesn't last long. Dr. Berry told me what was going on, but without going into detail. I had read that for a lot of people the improvement was immediate, and I was one of them. I walked out of the clinic with plastic eye shields taped to my face -I must have looked great-with my eyes watering, but I could see! My eyes continued to water for about 3 hours,but other than having puffy eyelids,you would not have known I had anything done. I had worn hard then gas permeable lenses for 27 years,and was finding that I couldn't tolerate them as well as before. Now I get up in the morning, and that's me until bed. Why didn't I do this sooner?