MDA Clinic

Why such a low rating then Tim - surely a mistake. Sounds like a good outcome to me

My experience at the MDA clinic has not been a pleasant one. The MDA clinic did not seem to want to help me and they did not seem to care about my welfare. I rung the clinic asking for help and even had the phone put down on me. I was forced to seek help elsewhere by myself.

I was also concerned when I discovered that my records were recorded incorrectly stating that I refused a particular sort of treatment but this I know for a fact was not true.

I felt I had to put a review up to warn others about this clinic. I have felt very hurt and let down by the lack of aftercare demonstrated by this clinic.

I had bilateral Lasik at the MDA clinic a couple of days ago. Prior to the operation my prescription was –2.00 in both eyes. I chose Dr Khatib because I knew that he used to work at a local hospital as a consultant eye surgeon and that other medical staff had chosen him to perform Lasik on them. During the operation Dr Khatib was very professional, explaining each step during the process and giving lots of reassurance. Contrary to my preconceptions, the overall procedure is not one simple automated process, and it clearly requires someone with considerable expertise (e.g. in cleaning the eye and replacing the flap). Nevertheless, the procedure was very straightforward and painless. For the following four hours I kept my eyes closed 99% of the time (as recommended), following which I had excellent vision. At my check-up 24 hours later, one eye was +0.25 and the other was spot on at 0.00, with no side-effects or complications. I was very impressed by the personal care at Dr Khatib’s clinic, which I felt was probably more individual than at some of the ‘chain store’ alternatives.

It is 6 years since I underwent Lasik eye correction at the MDA centre in Cardiff. My eyes were assessed not by Dr Khatib but another consultant and I was not told about the possible sideaffects that I now experience, eye floaters and disturbance in night driving, long verticle lines from the lights of oncoming vehicles and lines descending from television programmes .Dr Khatib was most pleasant before the operation but when I complained about the side effects it was most difficult in getting an appointment with him which was most frustrating.I cannot complain about my actual sight although one eye is deteriorating but putting up with the side effects makes life very depressing and I so, so wish I had never had it done!!
Please if there are any ways in which these symptoms could be eleviated, I would be grateful to know.

Do not go to this cow boy clinic ! Cheap for a reasson! I got conned and dissapointed ! The truth is this clinic does not have the right teqno to correct high myopia ! I booked a consultation and on same week booked surgery ! Day b4 surgery I got called to go and see an eye specialist ! ( how unprofessional ) booked another day went for another consultation had to cancel it got eye infection from the dirty equipment ! Was forced to tell another person why I want surgery like I was a school kid ! On top of that I got the go ahead from the specialist which I paid for only to get an email 5 months after to say they will not operate when I wanted treatment ! Bull shit business ! Howver I cannot fault the surgeons kindness he is very kind ! Save a bit more and go to London eye clinic on Harley st london

Would highly recommend. Customer care and staff are fantastic. The facilities are excellent. Mr Katib is a superb surgeon. A good communicator and a gentleman. I was given clear and concise instructions by all staff and made aware of the proceedure throughout. Mr Katib took the time to call and check up on my progress the evening of my surgery. A very kind and thoughtful gesture. The after care facilities are also well structured. This gave me comfort that, should I need to discuss my surgery at any time, I would reach the surgeon and the MDA team with ease.

excellent service from start to finish. These guys are the tops. I would recommend this surgery to anyone. much better than any of the big names.

I recommend this clinic to anyone near Cardiff who is deciding to get their vision corrected. Dr Khatib has experience for more than 30 years with eye surgery in the UK, originally the surgeon Dr Khatib is from India. The staff at the clinic helped me choose the best option for my eyes, gave me a price and stated clearly the medication required on my free consultation. The day I had the surgery, I was told about the aftercare and about any pain I may experience for a short time after the operation. The operation was completed successfully and during the procedure there is no pain or blackout for LASEK. I now have perfect vision thanks to the staff. ''Sight is one of our most precious things''- Dr Khatib. Thanking the staff again! MDA Clinic, 15 cathedral road in Cardiff, Wales.

Apart from location, the main reason I chose MDA Clinic was that a family member underwent the same surgery there and had a very positive experience. Another important reason was that MDA Clinic has only one surgeon, Mr Khatib, who sees his patients all the way through the process from initial consultation to after-care. It meant I knew exactly who I was getting from the beginning, which made me feel more secure. As for the actual operation, everything went exactly as I was told by Mr Khatib beforehand. I was particularly impressed by the sense of professional calm at every stage and among all the staff, which made me feel I was in very capable hands throughout. The treatment itself was not at all painful and over very quickly. My after-effects (it is now 4 days after surgery) are very slight - some dryness and a little sensitivity to light. These will pass. For people in or within reach of the South Wales area, I would have no hesitation in recommending MDA Clinic.

I would like to thank Dr Khatib and his staff for the excellent care I received during my laser eye treatment. As i am only 19 it was a big decision and one i did not take light, however the reassurance and friendliness i received throughout the consultation gave me the courage to go ahead with the treatment. The treatment itself was painless and after only a few days of discomfort i had perfect eyesight for the first time in my life. I luckily had no complications, however if there had been any Dr Khatib was on call 24 hours which gave me and my parents piece of mind. I cannot thank Dr Khatib enough and i would recommend this clinic and treatment to anyone.