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Advanced Vision Care

745 Reviews

great clinic ...Read more

1. Review of Advanced Vision Care

Advanced Vision Care (AVC) is an independent surgeon-led clinic founded in 2003 by Mr Pillai on Harley Street, London. With no affiliation with any manufacturers, you should be able to count on treatment that’s best suited to your needs.

AVC’s Medical Director and lead surgeon, Mr Pillai, has nearly three decades of ophthalmic experience and is one of the few surgeons to have fellowships for both refractive laser surgery and cornea treatment. Patients even enjoy the benefit of speaking to Mr Pillai during the initial consultation, and can look forward to a stress-free aftercare plan, including any retreatment if necessary.

What makes AVC different? This clinic prides itself on being able to treat any eye prescription using a wide mix of treatments, meaning it may just be able to help you, even if other clinics have turned your down. Its patients also give this clinic the thumbs up, leaving hundreds of positive reviews on our site over the years.

  • AVC tailors treatments to its customers’ specific visual needs.
  • You can receive eye care from a small team of eye experts, each with 25 years of experience.
  • Laser and non-laser treatments sit under one roof, for customer convenience.

Is there anything else I should know? As you’d expect, cutting-edge eye surgery on Harley Street comes at a price, and this time it’s higher on average than you’ll find at some of the other top-rated eye clinics dotted around the UK. And unless you happen to live in central London, there may not be a clinic near you.


Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote.


2. Treatments

Advanced Vision Care specialises in laser as well as non-laser vision correction treatments, including all the usual suspects: LASIK, LASEK, implantable contact lenses (ICL surgery), lens replacement surgery, cataract surgery and keratoconus treatment.

  • Advanced Wavefront LASIK / LASEK – Highly accurate laser surgery for those with thin eye surfaces or active lifestyles.
  • Phototherapeutic Keratectomy (PTK) – Therapy for treating long-term eye conditions.
  • Implantable Contact Lens (EVO Visian ICL) – Suitable for patients with complex eye prescriptions, thin corneas or dry eyes.
  • Lens Replacement (Refractive Lens Exchange) – Eye surgery for those over 40 with a reading prescription.
  • Cataract Surgery – Removes cloudy lenses, and replaces them with artificial clear ones.
  • Corneal Implants – Reshape irregular eye shapes to make contact lenses more comfortable.

As is standard with eye surgery clinics, all AVC treatments come with a 12 month aftercare package, which includes: regular check-ups, 24-hour eye expert support line, and post-op medication for the first month.

In the unlikely event that you require eye surgery enhancement, any laser fine tuning or YAG laser capsule thickening removal (following cataract treatment) is available at no extra cost.


3. Technology

Advanced Vision Care was the first clinic in the UK to house the complete Alcon Refractive Suite, which it claims is the safest non-laser technology in the country. It creates a personalised treatment plan that starts with a Verion Image Guided system in your first consultation, and continues throughout the surgery with devices that ensure superior visualisation.

The laser eye surgery treatment is also advanced. The femtosecond Intralase 5F Laser works blade-free by using pulses of harmless light to create a corneal flap, and the Bausch Teneo 317 Excimer Laser takes just 3 to 5 seconds to correct your vision.

What’s more, the highly accurate Advanced Wavefront technology is included in all laser treatments as standard, and an Eye Tracking System tracks eye movements, so you don’t need to worry about blinking during the procedure.


4. Advanced Vision Care Prices

AVC has some of the most reasonable payment options out there. It’s not the cheapest – high street clinics such as Optical Express and Ultralase take the crown for cost – but the free consultation, fixed prices, and flexible interest free finances all help their treatments work around you.

Is it worth paying more? Of course, that’s for you to decide. But to give you an idea of the prices, laser eye surgery at AVC costs £2,100 (per eye), compared to well-reviewed alternatives such as Optical Express and AccuVision which come in at around half that on average.

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
Advanced Wavefront LASIK£2,100£66.67
(24 months, 0% APR)
Phototherapeutic Keratectomy (PTK)£2,100£66.67
(24 months, 0% APR)
ICL Surgery (Simple Lens)£3,450 – £3,750£122.22 – £138.89
(18 months, 0% APR)
ICL Surgery (Specialist Lens)£4,150£161.11
(18 months, 0% APR)
Monofocal lens surgery£3,150 – £3,450£105.56 – 122.22
(18 months, 0% APR)
Multifocal lens surgery£3,750 – £4,050£138.89 – £155.56
(18 months, 0% APR)
Keratoconus Treatment£2,150 – £2,450£91.67 – £108.33
(18 months, 0% APR)

Are there finance options?

Yes, AVC has partnered with Hitachi Finance to offer flexible payment plans, meaning you can pay the full cost of eye surgery in bite-size monthly installments.

For example, you could pay for laser eye surgery in chunks of £66.67 a month for two years interest free, or £33.59 for 60 months at 9.9% APR. That’s generous – most clinics require 11% APR, and only the first year at 0% interest.

Does medical insurance cover the surgery costs at AVC?

Yes, AVC is an accredited provider of ophthalmic surgery for many of the UK’s leading insurance companies, including:

  • Allianz
  • AVIVA
  • AXA PPP
  • BUPA and BUPA International
  • Cigna
  • Simply Health

As always, you’ll need to confirm how you would like to pay before booking your surgery, both with your chosen clinic and your medical insurer.

Read more: Laser eye surgery costs explained


5. AVC Review: The Verdict

Advanced Vision Care consistently receives a five-star rating from hundreds of patients, which is why this clinic makes it to our list of the best laser eye surgery clinics in the UK.

With in-depth consultations providing an honest assessment of whether eye surgery is right for you, Advanced Vision Care also takes the prize for being one of the top places for laser eye surgery in London.


Is Advanced Vision Care for you? To see if there is a better reviewed laser eye surgery clinic near you, just hit here to use our simple quote tool, and get a tailored quote from a clinic you can trust.


Surgeons

Advanced Vision Care Reviews

RatingDate

al kirk

17 Feb 2020
No Rating

great clinic

09 Dec 2015
No Rating

I had my wavefront surgery on 19th March and had 20/20 vision the following day! The staff are professional, relaxed, polite and helpful, as is Justin Hardy who does my aftercare at Bournemouth.
If I’m honest, I found the proceedure quite traumatic, perhaps I am not as brave as I thought I was! It did not hurt but it certainly goes against all one’s natural instincts to stare into very bright lights as someone fiddles about with your eyes. I’m glad I had them done at the same time, though. Having said all that, it is a bit like having a baby, in that I soon forgot how I felt at the time and I am delighted with the results. I still have quite a lot of night glare, but that should settle down within a couple of months. I cannot fault my vision, otherwise. In my opinion Advance Visioncare has an incredible surgeon: Mr Pillai is very relaxed and has a great sense of humour and he clearly knows how to choose helpful, professional staff.

09 Dec 2015
No Rating

After an initial consultation at Ultralase I was told LASEK was my only option but did not feel comfortable with their staff and seemed not to want to answer my “technical” questions. After hours of reading and contacting previous patients I went for a consultation at AVC.

Dr Pillai was excellent at explaining everything and answering any questions-he also believed my best chance of success was with the LASIK procedure. I went with Dr Pillai because he seems very knowledgeable and most capable of dealing with any problems. The surgery was not bad at all and apart from the night goggles, all was fine .I am very pleased I week post-op with near 100% vision having been –7.00. Thanks very much AVC.

02 Aug 2003
No Rating

I had a consultation at Boots (Reading) today, and have arranged an appointment for the treatment on Friday (8th Aug). I also had an initial consultation with Advance VisionCare (London) at my local optician - Eyesite, a couple of days ago. I am now quite confused as whom to go with: Boots - I found that they were very general about things, didn't explain what the test were I was having done, very little detail was given, was passed to about 4 different members of staff. even though I told them that I had read up on the subject, I still feel that they should have explained things further. When I met the surgeon - Joanna M McGraw - she was very nice. However, the risks were explained to me in very small detail. The enhancement process was not explained in detail either, like, when would they don't do an enhancement. The aftercare is only 3 visits - is this enough? I explained that many other places offer a lot more, she informed me that I was able to come more than 3 times, they wouldn't turn me away. But they have found that people just don't want to come to appointments a year later. (I would want to?!?!) I asked whether Boot's used Wavefront, Joanna told me that if I needed it, I would be given it at the time of the surgery. Advance VisionCare (AVC )- My assessment was done at Eyesite in Reading. All the tests were explained throughly as to why they were being done. A counsellor from AVC came from London to explain all the risks and complications and to answer all my questions. She spent approx 30 minutes explaining the process and the risks involved. Boots must have spent about 2 minutes explaining it!! The aftercare offered by AVC is up to 18 months - 24-48 hrs, 1 week, 1 month, 3 months, 6 months, 1 year and 18 months later. Are there many places that offer this much aftercare? AVC also use Wavefront - is this laser the best one to use? My main concern is getting to London, having to spent the night there at a hotel (which I would need to pay for), and for someone to take time out to come with me. Any advice/comments would be most grateful. Thanks :-)

12 Feb 2004
No Rating

Having had conducted a lot of research into refractive eye surgery and various surgeries / surgeons, I decided to travel from Northern Scotland to Advance Visioncare in London. I wanted to attend a clinic which a) offered wavefront diagnostic to see suitability for wavefront treatment, b) attend a clinic where I would know who the surgeon would be performing the procedure (and who had performed a large number of successful treatments previously)and c) a place that was recommended highly by others. Advance Visioncare fulfilled all these requirements and as I wanted to give myself the best chance of a successful outcome (despite inconvenience in location) I decided to travel down for the surgery. The staff at Advance Visioncare have been nothing short of excellent so far and the screening tests prior to the surgery were extremely thorough and professional. I was impressed that Dr Pillai was involved prior to the surgery day, assessing suitability for Lasik himself. I was a relatively low risk candidate having a low prescription (~-2.0 or so on each eye and mild astigmatism), smallish pupils, plenty of cornea etc.Although it is only 12 days after my wavefront treatment (which is painless by the way), I have to say that I'm concerned that although I can make the 20/20 line and therefore am categorised as "perfect", everything is somewhat blurry, both at a distance and close up (distinctly lower quality of vision that what I had with glasses previously). At my 1 week check-up one eye was about -0.5 and the other -0.25 (not sure about astigmatism) which seemed like a pretty good result to me in terms of prescription so I can't understand why the blurriness persists. Some writing and images (especially noticeable on the TV, alarm clocks etc has 2 images, one above the other) and the full moon last night looked like an elongated egg with 1 eye. I haven't had any significant problems though with glare, halos, dry eyes etc. I'm maintaining a positive outlook as perhaps I just need to give the eyes longer to settle (but no significant change over the past week). I'll post an update and award a star rating at a later date.

17 Mar 2005
No Rating

I was extremeley pleased with professional attitude of all the staff, I felt confirtable witht he Advice given and that it was my eyesite that mattered rather than just the surgerey. Everything was expalined in a detailed way and prior to surgery i felt comfortable that every care would be taken off me and my eyes. I would recommend Dr Pillai to anyone seeking this treatment

17 Sep 2005
No Rating

It has now been over two years since surgery, and my eyes are still great. I regularly find myself testing my eyesight to see what the smallest print I can read at distance in seperate eyes and it's still very small, far away I've had no problems at all and my night vision is still good. Thanks once again to all the team and I will be seeing you all soon with a step daughter when she gets to 21 for more of the same. Harry

11 Dec 2006
No Rating

I will shortly be having Lasek treatment at Advance Vision Care. Can somebody please let me know about there experience of Lasek at either this clinic or any other.

25 Mar 2008
No Rating

The overall service provided by Advance VisionCare was very friendly and professional. I felt very comfortable in the presence of Mr Pillai. All questions that I asked were answered satisfactory. Although I believe the service was quite expensive, overall I think it was a worthwhile investment. Thank you Mr Pillai for your professionalism. Thank you Lela for your help and kindness. Thank you to the Brazilian male nurse who was very helpful & caring. Thank you Saule for taking my money ?

28 Nov 2008
No Rating

Having contacted Moorfields first for a quote and being told via voicemail ( as nobody was ever available to answer the my calls) that it would cost between £3800 - £4800, I contacted Advance vision and i am so happy i did. Everyone there is so friendly and helpful. I had my treatment 3 days ago and my vision is getting better each day. The treatment wasn't painful. It was a bit uncomfortable, but it was all over so quickly. I would recommend advance vision. A big thank you to all at advance vision.

31 Oct 2017

I had a truly awful experience.
Had CLE in both eyes but in my right eye, I suffered a detached retina. I had to undergo 6 operations at Moorfields (who have been fantastic) but I must undergo a 7th operation in January 2018. I approached Advanced Vision Care in August 2014 to say I was dispapointed and Mr Pillai sent me a letter stating I had signed the terms and conditions. I missed my eldest boys leaving assembly at his Primary School, cancelled a family holiday to Portugal and business trip to Barcelona. Forced to take 11 weeks off work and have so far spent over £900 on eye solutions as I am now suffering from Glucoma in my right eye. It’s easier to write a bad review than a good one. This is not just a bad review. It’s an honest one.


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