Review of Advanced Vision Care
Advanced Vision Care (AVC) is an independent surgeon-led clinic. Founded in 2003 by Dr Pillai on Harley Street, London.
Dr Pillai has over 25 years of ophthalmic experience and is one of the few surgeons to have fellowships for both refractive laser surgery and cornea.
Advanced Vision Care offered a range of eye treatments, including LASIK, LASEK, Implantable Contact Lenses (ICL), Lens Exchange, Cataracts and Keratoconus. Read their patient reviews below.
Technology and facilities
Advanced Vision Care houses the only transparent laser theatre in Europe. Their Alcon Refractive Suite is the most advanced non-laser theatre in the country – treating Cataracts, Clear Lens Exchange and Implantable Contact Lenses.
Why Chose AVC?
- Offer laser and non-laser treatments for vision correction
- Network of independent clinics enables patients to have aftercare check-ups closer to home
- Care Quality and Healthcare Commission, ISO 9001 Quality Management and Investors in People accredited
- Partnered with the UK’s leading insurance providers (AVIVA, Simply Health, WPA, Allianz, Cigna, Bupa and AXA)
What their customers think
Advanced Vision Care consistently receive a 5-star rating from their patients. Read the reviews below.
Advanced Vision Care Prices
An initial consultation at Optimax is free, the cost for Wavefront LASEK and Wavefront
IntraLase® LASIK is priced at £1,695 per eye. AVC also offer interest-free finance plans, repayments could be as little as £50.30 per month.
Advanced Vision Care Reviews
I had CLE at Advanced Vision Care and suffered a detached retina shortly after.
I was abandoned by them once I became a patient of Moorfields who were tasked with 6 operations, 2 of which were to save the sight in my right eye.
I politely approached Advanced Vision Care and was quoted no blame on their part and I had signed the terms and conditions.
Having spoken with the surgeons at Moorfields and my Opthamolgist, they were “surprised” that Advanced Vision Care even progressed with the surgery in my right eye.
This has been going on for over three years now and during this time, I lost both my parents, had six operations (a seventh is planned for Q1 2107) and a skin cancer scare.
I am still on anti depressants as a result of suffering a detached Retina after surgery from Advanced Vision Care and have spent in excess if £1000 alone on eye drops that I must now take for the remainder of my natural life. Advanced Vision Care have not given me a penny however, I do not want any monies as it would be an insult so all I am asking is for them to donate the cost of Moorfields time, in particular their surgeons and donate to Moorfields Eye Charity.
And a plea to Advanced Vision Care.
Don’t report this review, don’t remove it, do the right thing and donate to Moorfields Eye Charity.
I am delighted with my lens replacement surgery. I was apprehensive at first however Valerie and her team are amazing I can not praise her as much as I’d like to. I had my lens replaced on 14th and 15th February 2017 right eye 1st then the following morning other eye. and my Vision could not be better.
A few weeks of eye drops after surgery and all good the thing I noticed more is haveing a shower and seeing what was the shampoo bottle.
If you are thinking about it 100% do it as they is no pain what so ever it just nerves and Valerie and her team make the the nervousness go away I’m pleased to say.
I was 26 when I unfortunately met Dr. Pillai. His team said I was 100% compatible with no issues of dry eyes or astigmatism, just mild short sightedness at -4 in each eye.
My first operation saw my eyesight increase to -1 but I was still short sighted, so I needed a second top up. This worked as I was better than 20:20 but had terrible night vision, halos and starburst, even in the day time, and dry eyes.
6 months later Dr Pillai recommended a 3rd operation called a lift flap and clean to address those issues, which were probably caused by the dryness. I regret taking his advice as this operation made my vision worse, with both eyes deteriorating to less than 20:20, the original issues prevailing and now my eyes have been bloodshot for over 2 months. Note I’ve followed his advice on drops, gels and supplements to the letter.
I was foolish enough to trust AVC due to their branding of being a Harley St. clinic but in reality, having been their customer/experiment for over 18 monts, I know that Dr. Pillai has little compassion, they struggle with high staff turnover, don’t have multiple surgeons as their website claims and most importantly don’t provide a lifetime of after care.
Please think twice about choosing this company. I regret the day I stepped foot in their office.
I had a truly awful experience.
Had CLE in both eyes but in my right eye, I suffered a detached retina. I had to undergo 6 operations at Moorfields (who have been fantastic) but I must undergo a 7th operation in January 2018. I approached Advanced Vision Care in August 2014 to say I was dispapointed and Mr Pillai sent me a letter stating I had signed the terms and conditions. I missed my eldest boys leaving assembly at his Primary School, cancelled a family holiday to Portugal and business trip to Barcelona. Forced to take 11 weeks off work and have so far spent over £900 on eye solutions as I am now suffering from Glucoma in my right eye. It’s easier to write a bad review than a good one. This is not just a bad review. It’s an honest one.
5 out of 5 🙂
Dr Saw completed my LASEK surgery in November 2017. Her team completed a thorough pre-assessment of my eyes and determined I was suitable for surgery.
On the day of the surgery I was walked through the process step-by-step to ensure I was comfortable with what was going to happen as well as information about how long different things would take. After the surgery I went home and after a few days was able to get out and about and returned to work 2 weeks later.
I’ve had several follow up appointments and have reached out to Dr Saw multiple times with questions all of which have been responded to promptly. My vision is now better than 20/20.
My wife is also looking to get laser eye surgery and we’ll definitely be going back to see Dr Saw!
Lens replacement surgery in Nov 2016 with Valerie Saw.
Not needing reading glasses is amazing!
Extremely pleased with the surgery. It is life changing. Valerie was fantastic all way through, very professional and thorough in her explanations. Surgery was painless and results were already incredible after a few hours. After care support was brilliant. I have been recommending Valerie to my family and friends since then!
I highly recommend undertaking laser surgery with Valerie Saw at Advanced Vision Care. I had a very high prescription (-8) and was wearing spectacles and then contact lenses since I was 5 years old. I was a bit apprehensive at the start but Valerie was very reassuring from the beginning. I received all the information I wanted allowing me to make my choice. The surgery didn’t take long at all and the discomfort only lasted a couple of hours. I was provided with a range of drops including anesthetics drops against the pain which were very efficient. After a few hours, I was seeing and my vision settled very quickly after then. I was driving my son to school after 48h. Valerie gave me her mobile number allowing me to call her, anytime (even during the weekend) if I had any concerns. This was really reassuring. She is making herself available for her patients and is very caring. My vision is now perfect, which is an amazing and crazy feeling! Whenever friends mention laser surgery, I encourage them to see Valerie as I know they will be in very safe hands. The clinic facilities are very clean and modern, as you would expect for private facilities. You are very well looked after all way through.
Dr Saw completed my LASEK surgery at Advanced Vision Care in November 2017. Her team completed a thorough pre-assessment of my eyes and determined I was suitable for surgery. On the day of the surgery I was walked through the process step-by-step to ensure I was comfortable with what was going to happen as well as information about how long different things would take. After the surgery I went home and after a few days was able to get out and about and returned to work 2 weeks later. I’ve had several follow up appointments and have reached out to Dr Saw multiple times with questions all of which have been responded to promptly. My vision is now better than 20/20. My wife is also looking to get laser eye surgery and we’ll definitely be going back to see Dr Saw!
AVC were Professional and Efficient in all our dealings with their staff from our initial enquiry through to completion of the treatment process.
They offered clear and precise explanations of just exactly what the treatment + surgery entailed and answered any questions and concerns with consideration
We are delighted with the results of our eye surgery and would happily recommend anyone with similar problems with their sight to consult with AVC