Viewpoint Vision

I had my eyes done in Nov 2006, it is unbelievable, before i had this done i could not see without my glasses now i am totally free from glasses,my life is completely different and 100 times better. The service at Viewpoint Vision is excellent from start to finish and there after.if you needs this surgery don't wait and suffer with glasses

The whole process was friendly, professional and painless. Dr Chitkara, Mr Nylander and all the staff who dealt with me were very helpful. 3 months after I was discharged my eyesight began to worst en so I contacted Dr Chitkara and went to a consultation and he found the membranes holding my new lenses had started healing over my new lenses so he lasered them (which again was painless and took minutes) with no extra charge and my eyesight is good as new again. Altogether a first class service. Thank you all at Viewpoint Vision.

I had refractive lens exchange surgery on 16 November 2007. I say that date so clearly as it is a date I shall never forget and my life was totally changed. I am still thrilled each morning when I first peep open my eyes and can SEE. No more bumbling about looking for specs to use until I got up properly and put in my contact lens. For over 37 years these contact lens had been my "eyes" and cannot tell you what a release it is not to have to deal with them or consider them. But best of all, is the fantastic vision that I now have. I am still surprised with the new intensity of colours - that was a totally unexpected bonus. My sight is superb with details apparent to me that I never noticed before. All of this was through the efforts of Mr Deepak Chitkara at Viewpoint Vision. He is totally professional but was also very good at giving me the necessary information to give me the confidence to undergo this operation. Great job, Deepak, thank you very much! I have just returned from my latest check-up and remain delighted with my new eyes! Just this morning as I woke I wondered at the marvel of seeing properly first thing. Deepak offers a full follow-up service which leaves one feeling completely confident that you made the right choice.

Mr Chitkara performed Lasik surgery on my right eye last year. The left had already been treated by PRK at another clinic around eight years ago. This was not a pleasant experience, so therefore put me off having the other eye treated until I was introduced to Mr Chitkara. The difference was amazing. He immediately put me at ease and explained the procedure in detail and gave me a very thorough examination. I had no qualms then and decided to have the treatment. This went smoothly too with minimal discomfort. The after-care has been great too. Mr Chitkara even rang me the same evening after the procedure to make sure I was OK. I would recommend anyone who is considering laser eye surgery to contact Mr Chitkara for a consultation.

I was recommended to Viewpoint Vision by a friend, who had exactly the same procedure as myself. I have to say from start to finish I was not disappointed receiving first class treatments and service all the way through. The procedure was explained thoroughly to me leaving no doubt to what would be happening There was a contact available 24 hours a day if there was any worries following the procedure.The results for me were instant. I was driving 24 hours following the operation. If you are considering eye surgery I would certainly talk to Viewpoint Vision who I have to say have improved my quality of life I would certainly recommend Viewpoint Vision - Excellent Service and after care

I didn't know about this website so when I decided to take the plunge and get rid of the specs and contacts for ever, I asked my optician's advice. She said that at Viewpoint, I would be assessed, advised and treated by the same person - someone fully qualified to do so. I'm pleased to say she was right, but what she couldn't know was just how personal the service really is - totally professional and yet relaxed and friendly. Deepak Chitkara puts the patient at ease with his manner, his genuine concern (he will ring you before and after the treatment to check you are okay), and his professionalism. I found the treatment to be a strange experience, but completely painless, and the slight discomfort afterwards is no worse than that experienced if I'd worn contact lenses for too long in my very dry eyes. Less than 3 weeks after my treatment, my eyes are fine, I can see colours I never knew existed (must get the carpet cleaned), and I can both see in the distance and read in any conditions. My Minus Fives are now Twenty-Twentys, and even the spec-induced grooves down the sides of my nose are fading. This was my 50th birthday present to myself, albeit a few months late, and if truth be known I spent a small pension on it that probably should have been invested elsewhere, but, what the heck, what price perfect eyesight for someone who's been short-sighted since the age of twelve? As you can probably gather, I'm not just happy with Viewpoint Vision and Mr Chitkara, I'm ecstatic!

I cannot recommend viewpoint highly enough. Unfortunately, I have had experience with two other ophthalmic surgeons and their clinics who came highly recommended. I had a lens replacement in my right eye with very poor results. The lens had to be replaced by another surgeon but again the results were disappointing. Deepak has now corrected this eye and done the lens exchange in my left. The results are brilliant. The personal care has been exceptional and his expectations are very high. The lens Deepak used has been free of all complications and I am in the sorry position to have compared 3 types firsthand! I only wish I had gone to viewpoint from the start. Thanks as well to Anne for all her help

I booked my consultation at viewpoint after a recommendation from my optician. After the initial consultation I decided to go ahead with the wavefront guided lasik eye surgery.

At the time of the surgery my right eye seemed to take forever and it was discomforting. That day my eyes were extremely sore and I had a severe headache. Once I attended my follow-up I was told my vision was 20/20. I didn’t believe this to be correct as I was still struggling with my vision. I then decided to book myself in at my optician and have an eye test which resulted in -0.75 in both eyes. After discussing this with my surgeon I was advised the opticians are only telling me this to sell me glasses. However I continued to struggle with my vision in dim lighting and at night.

It has been just over 2 years since my eye surgery and I have had another eye test at my opticians who have now confirmed my vision is -1.0 in both eyes. My optician stated I was becoming short sighted again and also informed me they have stopped referring customers to viewpoint after they had failed to honour their incentive for referring patients. I then contacted viewpoint who said I had been discharged so it wasn’t there responsibility and it would cost me £80 to have my eyes checked again. I thought this was ridiculous after being an existing patient.

I really should have known better as when I had my initial consultation there was a customer arguing over the phone who wasn’t happy with their surgery. Then when I had my surgery there was another angry customer on the telephone and again the surgeon was claiming it was not his responsibility as the patient had been discharged. I could have pulled out at this stage and looking back now I would have done if given the opportunity again. On one occasion for my follow-up I had travelled all the way to Manchester only to find the clinic closed and my appointment completely forgotten about. I found this very unprofessional.

I advise anyone considering any form of eye surgery to avoid viewpoint at all costs. Even my optician has stopped referring patients to viewpoint after complaints. Viewpoint have since moved to St Helen’s Hospital, St Helens. Please, please beware of this clinic.

Extremely pleased with the outcome of my surgery, 100% satisfied and glad I had it. I've recommended Viewpoint to the brother in law so cant say any more than that!

Fantastic customer service from start to finish. Deepak explains everything in detail and puts you completely at ease during the consultation. The actual surgery was very quick (5 minutes), and didnt hurt at all. I was home within an hour of having it done and back to work with fully restored vision 3 days later. All my follow ups with Deepak have been thorough and he explains how your eyes are healing and what changes have occurred. My vision is now better than 20/20 and I have had no issues/problems whatosever. I cant recommend Viewpoint highly enough 🙂