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Optimax

892 Reviews

I wouldn't recommend Optimax to anyone, the customer service of the Bristol branch is shocking. They don't keep to their appointment times and don't even apologise for the delay plus they lied every time when we asked them how muc ...Read more

1. Optimax Laser Eye Surgery Review

Optimax is a UK specialist in laser eye treatment, lens replacement surgery, and cataract surgery. Founded in 1991, this clinic has performed over 430,000 vision corrections. It currently has 28 clinics nationwide, including London, Bristol, Birmingham and Belfast.

Here is how nearly 1,000 real customers rate Optimax for its clinic, cost, treatments and surgeons:

Optimax Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(3.9 out of 5)

(3.6 out of 5)

(3.5 out of 5)

(5 out of 5)

(4.1 out of 5)

These ratings boil down to:

Pros: Fixed prices, free consultation, Wavefront technology, locations nationwide, NHS-trained surgeons

Cons: Poor customer service, lacking communication from surgeons, frequent delays

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote – as well as free eye tests worth £800!

2. Optimax Laser Eye Surgery Cost

“I would do this surgery again tomorrow knowing the results I have got. It was worth every penny – the best money I ever spent.” – Stephen Gerrard

(3.5 out of 5)

Laser eye surgery at Optimax costs £1,695 (per eye) for Wavefront LASEK or Wavefront IntraLase LASIK. Cataract surgery costs £2,995 (per eye), while implantable contact lenses will set you back £2,495 (per eye).

These are average prices for eye surgery in the UK – not as cheap as other high street clinics like Optical Express, but less expensive than eye hospitals like Moorfields Private.

Are there any hidden costs? No – Optimax offers free consultations, and transparent prices. Plus, there are finance options, meaning you can pay under £50 for 36 months for laser surgery, or under £70 a month for lens surgery.

Here are the prices of some of Optimax’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
Wavefront LASEK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Wavefront IntraLase LASIK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Cataract / RLE / CLE Treatment£2,995£64.40
(36 months, 0% APR, £299.50 deposit)
ICL Treatment£2,495£51.49
(36 months, 0% APR, £249.50 deposit)

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool you can find out how much laser or lens surgery will cost you for free.

3. Optimax Treatments

“I am delighted that the procedure was pain-free, and I didn’t even need any painkillers afterwards. At the weekly check-up, I was amazed to learn I had 20/20 vision – much better than predicted.” – Joan Hassell

(4.1 out of 5)

As well as traditional laser eye surgery, Optimax also offers a range of lens surgery options. Here is the full list:

  1. LASIK
  2. LASEK
  3. Wavefront / IntraLase®Femtosecond
  4. Cataract or refractive lens exchange (RLE) surgery
  5. ICL surgery or keratoconus treatment

Aftercare

Optimax provides a free and comprehensive aftercare program to regularly check and monitor your vision at each stage of the recovery process. All aftercare costs are included in the cost of your eye surgery.

Optimax locations

Optimax offers a range of clinics nationwide. It also hosts open days, where patients are able to have a free assessment, take a tour of the clinic, and speak to specialist consultants. Optimax’s main locations are: London, Bristol, Birmingham, Cardiff, Belfast, Glasgow, Leeds, Liverpool, and Manchester.

optimax locations

4. The Verdict

laser eye surgery review verdict

I am really happy with the results. Apart from the machine not working and the long wait, the staff at this Optimax were really nice, friendly and helpful, as was Dr Patel. I would recommend this Optimax. – Tina Gibson

(3.9 out of 5)

Optimax has an average overall rating due to hit-and-miss patient care, based on nearly 9,000 independent reviews on Lasik Eyes since 2002.

Most patients we spoke to were happy with the service. However, the long waiting times and poor communication mean this clinic misses the top spots on the list of the best laser eye surgery clinics in the UK. Still, Optimax makes it into these top lists:

But is Optimax right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get closer to going glasses free:

  1. Find the top clinic in seconds: Answer three questions to be matched to the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test and personalised quote (with no obligation)

Click here to find the best clinic near you, and get a tailored quote.

5. Optimax Surgeon Reviews

6. Optimax Patient Reviews

RatingDate

Julia Dawkins

21 Jan 2019
No Rating

lens replacement went well. Following that I needed remediation treatment on one eye – lazer treatment. I was asked back a total of 8 times to review my eyes but was not explained anything about what or why I should have dry eyes. treat ment for that was hardly explained and I returned many ties without any further treatment scheduled, nor with any explanation of how they would proceed. after a year almost to the day I was given lazer remediation treatment. On the day all the proper tests were carried out before the treatment. However I overheard that my data had crashed to computer which instructed the lazer what to do. Finally after 3 and a half hours someone came to me and said they had solved their”little ” problem and work would now commence. I was really scared by the time I sat in the chair for my eye to be lazered (!) and had to say to the doctor that I just had to trust his expertise that he would not proceed if anything was wrong.
Terrible after care service and lack of information. I wrote complaining to them on March1st (I think) and still have had only an acknowledgement, but no reply to my complaiint. Outrageous! Would not reccommend to anyone.

28 Mar 2007
No Rating

I had bi-lateral Femtosecond Wavefront Lasik On monday afternoon. I went for my 1 day check-up tuesday and i have gone from -4.75/-4.00 to -1.00 in both eyes. Obviously this has left me rather upset as i can see better than i have in years but not enough to drive without glasses. I have been told to wait for improvements but in the meantime what do i do about driving?? Also it wasnt until i made my appointment that i discovered it cheaper on ebay. I was dissapointed about this because you have to be unknown to optimax so my treatment has cost £2980 and so far been unsuccesful and many others have paid a lot less with perfect results. So far i am feeling rather cheated and unhappy. I dont hold out much hope for a natural improvement in my eyes as they havent changed all day. And to rub salt in the wound, if i need re-treatment i have been told it will cost £95 per eye so my treatment will then be in excess of £3000.

03 Apr 2007
No Rating

I am going to have lazer treatment on Tue 3rd April. Having the consultation first and then if suitable the treatment. I am attending the Belfast clinic, any info on this clinic would be really helpful as i am really panicking incase it goes wrong...Aileen

16 Apr 2007
No Rating

Has anyone had experience of the Leicester clinic? Grateful for any comments.

11 Apr 2007
No Rating

I'm booked to have my consultation and both eyes corrected this friday, (friday 13th!) at Bristol Optimax. I think it will be Lasik but obviously its down to the surgeon on the day. Does anyone have any advice for me? Has anyone had the same treatment at Bristol?

13 Apr 2007
No Rating

I had lasik treatment for long sight just over a month ago at Leeds (Dr. Samuel) - prescription +2.00 +1.25. Unfortunately I think I may have been over-corrected and am now short sighted. I can see close up and read very well but everything in the distance is still blurry. Unfortunately I wasn't driving standard until a friend gave me some of her glasses so I can now drive. I am worried that my distance vision will not come back - I was told I would still need reading glasses (which I was fine about) but I didn't want to have to wear them every day for driving, distance, etc. Has anyone else been treated for long sight and had a similar experience to mine?

14 Apr 2007
No Rating

I'm due to have lasik surgery with femtosecond and wavefront (recommended by consulting optician) in bristol on 20 april. Have -6 vision and -1 astigmatisim in both eyes, has anyone with this kind of shortsightedness had surgery and how did it go??

19 Apr 2007
No Rating

I went for a consulation at Optimaxs Finchley Road, London clinic and I was quite impressed. I felt no sales pressure and they seemed very thorough (even meeting a surgeon allegedly). However, they did not recommend me for treatment due to large pupils combined with a poor prescription. I appreciated their honesty. I have since had the procedure done with another company which does ask the question as to whether optimax's surgeons/equipment are as good as other clinics, or whether it is just that other clinics arent as careful/conservative as optimax? However, I was assured by 3 other clinics that I was a suitable candidate and so have gone ahead.

17 May 2007
No Rating

Has anyone been treated at the Croydon clinic recently? I am trying to find out which surgeon operates there? Thanks

18 May 2007
No Rating

Hi Has anyone had laser treatments and was a sufferer of migraine.? i have heard that you cannot have treatments if you take sumatriptan?

28 May 2007
No Rating

Can anyone give me some feedback about the Croydon branch of optimax?


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