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Optimax

892 Reviews

I wouldn't recommend Optimax to anyone, the customer service of the Bristol branch is shocking. They don't keep to their appointment times and don't even apologise for the delay plus they lied every time when we asked them how muc ...Read more

1. Optimax Laser Eye Surgery Review

Optimax is a UK specialist in laser eye treatment, lens replacement surgery, and cataract surgery. Founded in 1991, this clinic has performed over 430,000 vision corrections. It currently has 28 clinics nationwide, including London, Bristol, Birmingham and Belfast.

Here is how nearly 1,000 real customers rate Optimax for its clinic, cost, treatments and surgeons:

Optimax Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(3.9 out of 5)

(3.6 out of 5)

(3.5 out of 5)

(5 out of 5)

(4.1 out of 5)

These ratings boil down to:

Pros: Fixed prices, free consultation, Wavefront technology, locations nationwide, NHS-trained surgeons

Cons: Poor customer service, lacking communication from surgeons, frequent delays

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote – as well as free eye tests worth £800!

2. Optimax Laser Eye Surgery Cost

“I would do this surgery again tomorrow knowing the results I have got. It was worth every penny – the best money I ever spent.” – Stephen Gerrard

(3.5 out of 5)

Laser eye surgery at Optimax costs £1,695 (per eye) for Wavefront LASEK or Wavefront IntraLase LASIK. Cataract surgery costs £2,995 (per eye), while implantable contact lenses will set you back £2,495 (per eye).

These are average prices for eye surgery in the UK – not as cheap as other high street clinics like Optical Express, but less expensive than eye hospitals like Moorfields Private.

Are there any hidden costs? No – Optimax offers free consultations, and transparent prices. Plus, there are finance options, meaning you can pay under £50 for 36 months for laser surgery, or under £70 a month for lens surgery.

Here are the prices of some of Optimax’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
Wavefront LASEK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Wavefront IntraLase LASIK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Cataract / RLE / CLE Treatment£2,995£64.40
(36 months, 0% APR, £299.50 deposit)
ICL Treatment£2,495£51.49
(36 months, 0% APR, £249.50 deposit)

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool you can find out how much laser or lens surgery will cost you for free.

3. Optimax Treatments

“I am delighted that the procedure was pain-free, and I didn’t even need any painkillers afterwards. At the weekly check-up, I was amazed to learn I had 20/20 vision – much better than predicted.” – Joan Hassell

(4.1 out of 5)

As well as traditional laser eye surgery, Optimax also offers a range of lens surgery options. Here is the full list:

  1. LASIK
  2. LASEK
  3. Wavefront / IntraLase®Femtosecond
  4. Cataract or refractive lens exchange (RLE) surgery
  5. ICL surgery or keratoconus treatment

Aftercare

Optimax provides a free and comprehensive aftercare program to regularly check and monitor your vision at each stage of the recovery process. All aftercare costs are included in the cost of your eye surgery.

Optimax locations

Optimax offers a range of clinics nationwide. It also hosts open days, where patients are able to have a free assessment, take a tour of the clinic, and speak to specialist consultants. Optimax’s main locations are: London, Bristol, Birmingham, Cardiff, Belfast, Glasgow, Leeds, Liverpool, and Manchester.

optimax locations

4. The Verdict

laser eye surgery review verdict

I am really happy with the results. Apart from the machine not working and the long wait, the staff at this Optimax were really nice, friendly and helpful, as was Dr Patel. I would recommend this Optimax. – Tina Gibson

(3.9 out of 5)

Optimax has an average overall rating due to hit-and-miss patient care, based on nearly 9,000 independent reviews on Lasik Eyes since 2002.

Most patients we spoke to were happy with the service. However, the long waiting times and poor communication mean this clinic misses the top spots on the list of the best laser eye surgery clinics in the UK. Still, Optimax makes it into these top lists:

But is Optimax right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get closer to going glasses free:

  1. Find the top clinic in seconds: Answer three questions to be matched to the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test and personalised quote (with no obligation)

Click here to find the best clinic near you, and get a tailored quote.

5. Optimax Surgeon Reviews

6. Optimax Patient Reviews

RatingDate

Julia Dawkins

21 Jan 2019
No Rating

lens replacement went well. Following that I needed remediation treatment on one eye – lazer treatment. I was asked back a total of 8 times to review my eyes but was not explained anything about what or why I should have dry eyes. treat ment for that was hardly explained and I returned many ties without any further treatment scheduled, nor with any explanation of how they would proceed. after a year almost to the day I was given lazer remediation treatment. On the day all the proper tests were carried out before the treatment. However I overheard that my data had crashed to computer which instructed the lazer what to do. Finally after 3 and a half hours someone came to me and said they had solved their”little ” problem and work would now commence. I was really scared by the time I sat in the chair for my eye to be lazered (!) and had to say to the doctor that I just had to trust his expertise that he would not proceed if anything was wrong.
Terrible after care service and lack of information. I wrote complaining to them on March1st (I think) and still have had only an acknowledgement, but no reply to my complaiint. Outrageous! Would not reccommend to anyone.

11 Oct 2005
No Rating

I have a consultation and Lasik treatment booked at Southampton at end of Oct with Dr Ayoubi. Just wondered if anyone had any comments???

11 Oct 2005
No Rating

I've just had lasik surgery on Oct 6th. The procedure was performed by Dr Esselaar and I had no pain whatsoever throughout the procedure, although it was commented that the astigmatism was so bad in each eye, they were the strangest shape he had ever seen. My prescription was -8 so my eyesight was very poor also. For the first 4 hours after surgery I suffered some discomfort and my vision went from being quite hazy to perfectly clear. On my check up the next day, my vision was at driving standard already. Each day it gets better and better. It's the best thing I have ever done and I would recommend optimax to anyone thinking of having laser eye surgery. All the staff were brilliant.

13 Oct 2005
No Rating

Hi! I am having a consultation in the Manchester Optimax clinic soon. I have -6.75 in each eye, so this means I am only eligible for Epi-Lasek, is this correct? Is Epi Lasek the one that is supposed to be more painful, but have fewer side effects? (Sorry for being dim, but I am finding this all so confusing, with so much contradictory information!)

25 Oct 2005
No Rating

Nicki, if it's any consolation, after my epi lasek I couldn't drive for over a week so don't worry too much. I spent the time going for walks, resting or going shopping on public transport! I found that gradually my sight improved. I didn't drive til day 8 but it probably wasn't all that brilliant then. I think it was towards the end of week 2 before i felt confident that I could see where I was going. Stick with it, but do contact whichever clinic you went to for advice meanwhile

28 Oct 2005
No Rating

Thinking of laser surgery for miopia -8,25 R -7.00 L. Have had consultation at Ultralaze Chester, who seem extremely professional, if a tad epensive. Have booked consultation Optimax Manchester, much cheaper. I am concerned about difference in price, obviously do not want sacrifice quality for cheapness, but is it worth paying the extra for peace of mind. Comments please.

09 Nov 2005
No Rating

I am attending the Glasgow Optimax clinic at the end of November for my consultation with Mr Anwar and then the treatment is scheduled for 17th December, so I have the Christmas break to recover. I am having bi-lateral treatment and my husband has major concerns about the possible complications for having both eyes treated at the same time, the biggest fear being blindness and not having the ability to work again and the fact that insurance companies don't cover Elective Surgery. I am 31 and have worn glasses and contacts for 16 years and would welcome not having to wear glasses again until much later in life. However if after having treatment, I still had to wear glasses even if my prescription was low, I would be very disappointed.

11 Nov 2005
No Rating

Hello, I am considering Epi- Lasek at the Croydon Optimax with Dr Hoe. Has any else at surgery there and how did you get on??

18 Jan 2006
No Rating

Hi, I'm due to see DR McGraw at the Reading Optimax Clinic in February. Can anyone give me any feedback about the clinic or the doctor. Good or bad! Thanks, Adam.

08 Feb 2006
No Rating

Hi, I'm thinking about having epi-lasek at the Peterborough clinic. Please can someone who's been there tell me if they're good, how bad the pain was etc etc. I only have one pair of eyes and I don't want to have them messed up!!! Any comments would be greatly appreciated.

10 Feb 2006
No Rating

I'm booked in for a epi-lasek with Dr Masilamani in Peterborough (I think he normally works in Birmingham) - if anyone have any feedback on him it would be greatly appreciated!!


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