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Optimax

892 Reviews

I wouldn't recommend Optimax to anyone, the customer service of the Bristol branch is shocking. They don't keep to their appointment times and don't even apologise for the delay plus they lied every time when we asked them how muc ...Read more

1. Optimax Laser Eye Surgery Review

Optimax is a UK specialist in laser eye treatment, lens replacement surgery, and cataract surgery. Founded in 1991, this clinic has performed over 430,000 vision corrections. It currently has 28 clinics nationwide, including London, Bristol, Birmingham and Belfast.

Here is how nearly 1,000 real customers rate Optimax for its clinic, cost, treatments and surgeons:

Optimax Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(3.9 out of 5)

(3.6 out of 5)

(3.5 out of 5)

(5 out of 5)

(4.1 out of 5)

These ratings boil down to:

Pros: Fixed prices, free consultation, Wavefront technology, locations nationwide, NHS-trained surgeons

Cons: Poor customer service, lacking communication from surgeons, frequent delays

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote – as well as free eye tests worth £800!

2. Optimax Laser Eye Surgery Cost

“I would do this surgery again tomorrow knowing the results I have got. It was worth every penny – the best money I ever spent.” – Stephen Gerrard

(3.5 out of 5)

Laser eye surgery at Optimax costs £1,695 (per eye) for Wavefront LASEK or Wavefront IntraLase LASIK. Cataract surgery costs £2,995 (per eye), while implantable contact lenses will set you back £2,495 (per eye).

These are average prices for eye surgery in the UK – not as cheap as other high street clinics like Optical Express, but less expensive than eye hospitals like Moorfields Private.

Are there any hidden costs? No – Optimax offers free consultations, and transparent prices. Plus, there are finance options, meaning you can pay under £50 for 36 months for laser surgery, or under £70 a month for lens surgery.

Here are the prices of some of Optimax’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
Wavefront LASEK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Wavefront IntraLase LASIK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Cataract / RLE / CLE Treatment£2,995£64.40
(36 months, 0% APR, £299.50 deposit)
ICL Treatment£2,495£51.49
(36 months, 0% APR, £249.50 deposit)

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool you can find out how much laser or lens surgery will cost you for free.

3. Optimax Treatments

“I am delighted that the procedure was pain-free, and I didn’t even need any painkillers afterwards. At the weekly check-up, I was amazed to learn I had 20/20 vision – much better than predicted.” – Joan Hassell

(4.1 out of 5)

As well as traditional laser eye surgery, Optimax also offers a range of lens surgery options. Here is the full list:

  1. LASIK
  2. LASEK
  3. Wavefront / IntraLase®Femtosecond
  4. Cataract or refractive lens exchange (RLE) surgery
  5. ICL surgery or keratoconus treatment

Aftercare

Optimax provides a free and comprehensive aftercare program to regularly check and monitor your vision at each stage of the recovery process. All aftercare costs are included in the cost of your eye surgery.

Optimax locations

Optimax offers a range of clinics nationwide. It also hosts open days, where patients are able to have a free assessment, take a tour of the clinic, and speak to specialist consultants. Optimax’s main locations are: London, Bristol, Birmingham, Cardiff, Belfast, Glasgow, Leeds, Liverpool, and Manchester.

optimax locations

4. The Verdict

laser eye surgery review verdict

I am really happy with the results. Apart from the machine not working and the long wait, the staff at this Optimax were really nice, friendly and helpful, as was Dr Patel. I would recommend this Optimax. – Tina Gibson

(3.9 out of 5)

Optimax has an average overall rating due to hit-and-miss patient care, based on nearly 9,000 independent reviews on Lasik Eyes since 2002.

Most patients we spoke to were happy with the service. However, the long waiting times and poor communication mean this clinic misses the top spots on the list of the best laser eye surgery clinics in the UK. Still, Optimax makes it into these top lists:

But is Optimax right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get closer to going glasses free:

  1. Find the top clinic in seconds: Answer three questions to be matched to the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test and personalised quote (with no obligation)

Click here to find the best clinic near you, and get a tailored quote.

5. Optimax Surgeon Reviews

6. Optimax Patient Reviews

RatingDate

Julia Dawkins

21 Jan 2019
No Rating

lens replacement went well. Following that I needed remediation treatment on one eye – lazer treatment. I was asked back a total of 8 times to review my eyes but was not explained anything about what or why I should have dry eyes. treat ment for that was hardly explained and I returned many ties without any further treatment scheduled, nor with any explanation of how they would proceed. after a year almost to the day I was given lazer remediation treatment. On the day all the proper tests were carried out before the treatment. However I overheard that my data had crashed to computer which instructed the lazer what to do. Finally after 3 and a half hours someone came to me and said they had solved their”little ” problem and work would now commence. I was really scared by the time I sat in the chair for my eye to be lazered (!) and had to say to the doctor that I just had to trust his expertise that he would not proceed if anything was wrong.
Terrible after care service and lack of information. I wrote complaining to them on March1st (I think) and still have had only an acknowledgement, but no reply to my complaiint. Outrageous! Would not reccommend to anyone.

29 Jan 2003
No Rating

Why are Optimax cheaper? I think part of the reason is royalty payments for use of the lasers. I think I am right in saying Nidek is a one-off payment while some of the others is per use. Plus lots of costs are fixed costs (receptionists, rates, heating + lighting, laser technicians) so if you can increase your throughput you can dramatically reduce your costs. I think that's the economics of it.

27 Jan 2003
No Rating

From what I'm reading, it doesn't seem like many patients seem overly impressed, there seems to be near 20/20 but not perfect eyesight, as blurry night vision, halos etc seem to be a very common after-effect. Is anyone genuinely 100% happy with it? I spoke to a "sales consultant" from Optimax (phone) she booked me in for a consultation and said that I could they would also book me in for Epiflap too the same day. Elsewhere I've been advised not to have treatment on the same day as to be wary of this practice ... so if they are so established why are they "pressurising" customers oops I mean patients into same day treatment? I would however, opt for Epiflap over LASIK as it has been studied & used for a more acceptable period of time unlike the less painful LASIK. Also I do seem wary as to why Optimax are so much cheaper than other practices, where I welcome a more affordable charge, I still feel apprehensive of the zap 1 & get the 2nd eye for cheaper.. Would be interested in your thoughts.

26 Jan 2003
No Rating

25th January 2003 I was booked into Optimax, Bristol, for consultation and PRK Epiflap treatment - feeling very nervous. My prescription is -2.25(R) and -1.75(L) with astigmatism and I am aged 52, I currently manage with just glasses for short-sightedness. Even at this advanced age I am vain enough to not want to wear glasses but cannot get on with contact lenses! The Dr suggested the best course of treatment would be to treat the right (dominant) eye for short-sightedness and leave the left eye as is, to avoid the need for reading glasses (monovision) and this certainly sounds the best of both worlds! I mentioned that I had tried contact lenses to achieve the same result but without success, as the left eye was continually blurred at the outside. I was advised this was because the brain could not cope/objected to the opposing instructions. The Optimax Dr said this would not necessarily be the case with the PRK Epiflap treatment. I have waded through the 13 pages of patients comments and only come across 2 who have had the Môn vision treatment and then I don't know whether it was because of their age and not wishing to swap their short sighted glasses for reading glasses. I did not feel confident enough to have the treatment and any comments from other patients in this position would be extremely helpful in making my decision. Many thanks if you are able to respond.

24 Jan 2003

Had my 1 week check up, after Bi Lat, Lasik, everything fine, read the eye chart bottom line, so 20/20 vision restored. check up did show left eye at 0.00, right at +0.25 but this is no problem, just slight over correction. Still think it's been the best decision I have ever made and best value for money ever spent.

23 Jan 2003

I had my laser treatment at the Edinburgh clinic and am very happy with the result. I am amazed of the impact it has had on my life. To take the children to school with these rainy days and no glasses that steam up is without a doubt worth it. I was very impressed with the staff, I had done a lot of research and they took the time to explain everything to me. The staff were very helpful, took time to answer all my questions even my silly ones. I am so happy I made the decision to go ahead and have my laser eye treatment. I now look forward to swimming with my children, no hassle with glasses or worrying about losing a contact lens in the pool. I had no problems with waiting times, after being told I was suitable for LASIK I could not wait for my treatment time and was given a date 8 days later. That was a little disappointing but when I received a call four days later to tell me a sooner date was available seemingly someone had been for a consultation and unfortunately was not suitable poor sole, shock it was for the next day, I jumped at the chance of my treatment sooner and am so happy I did. Would recommend the treatment and the Advanced Laser Eye Clinic.

22 Jan 2003

Treated with PRK on 21st December at the Optimax clinic in Manchester. My eyes were roughly -3 and -2. The surgery experience was ok overall but I am still unhappy with the results. I was told by the surgeon that bandage lenses were not needed, wrong!! I had to get a doctor out the night of the surgery to prescribe some proper pain killers. The tablets provided by Optimax were completely inadequate. 4 weeks later and I still do not have driving vision in either eye. Despite all the information available on PRK I still do not know if my eye sight will improve over time. Most people seem to be clear within two weeks. I have a second check-up next month and I pray I do not have to go through another round of surgery. Any comments on experiences of healing times appreciated.

20 Jan 2003

I had Lasik Bi-Lat at Finchley Road, performed by Doctor Patel on Thursday 16th Jan. My prescription was -3.50 and -3.00, Today I'm seeing 20/20 what a result, I did allot of research on the subject before making a firm commitment to go ahead. all my concerns (of which I had many) were put to rest, the surgery was completely without pain, after about 3 hours my vision started to clear and I could see things that were only a blur before the procedure, I had some mild discomfort that evening. The following day clear vision, boring everyone I spoke to about the wonder of un-aided sight. Optimax, Dr Patel and a little of my time, has certainly changed my life. EXCELLENT!

20 Jan 2003

Had PRK treatment on both eyes on January 10th. My prescription was -2.5 in both eyes. I did suffer allot of discomfort for the first 36 hours, I was almost blind for that time, and there was a lot of pain. Thankfully the pain killers did do a good gob. Within 2 hours I could see pretty good with 1 eye. 7 days later and my 1 eye was perfect and the other eye was the SAME as it was before I had the surgery. By now I was very worried...but thought I would wait for my after care in 3 days time. Woke up on day 8 and...well it was a miracle, I could see clearly in both eyes !! It all seems worth it now. The only downside to Optimax was the doctors seemed very un-sympathetic and did rush the consultation and after care. The thing to remember here is everyone heals differently, some people only take a day or two to have their perfect sight. It took me almost 9 days, so hang in there you guys and girls...try not to worry (easier said than done !!) Mail me any questions - glad to help

17 Jan 2003

I think that people can make their own opinions about whether to go ahead with the surgery- whichever type. Yes I have had LASIK and in 10 or 20 years I may have problems with my eyes- but who knows whether it will of been induced by LASIK or just happened naturally- maybe through contact lens wearing, using sun beds or something else. I smoke but I don't stress every time I light up about shortening my life- live for the day! You also cannot compare stats from the US with here as they have had many disasters with laser eye surgery (i.e. cowboys doing the procedures) compared with the UK who have had minimal complications with any surgery. My optician couldn't recommend LASIK enough to me even though he was loosing my business he still gave me all the info about the procedure and told me that I was a good candidate. I don't regret having it done and am certainly enjoying being able to see without using contacts or glasses.

17 Jan 2003
No Rating

Everyone has opinions, there are always other possible causes (corneal ectasia could be caused by nearly anything), live for the day, there is a safe "UK way" to shear and ablate a soft structure half the thickness of a credit card - think it best to say nothing!


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