1. Optimax Laser Eye Surgery Review
Optimax is a UK specialist in laser eye treatment, lens replacement surgery, and cataract surgery. Founded in 1991, this clinic has performed over 430,000 vision corrections. It currently has 28 clinics nationwide, including London, Bristol, Birmingham and Belfast.
Here is how nearly 1,000 real customers rate Optimax for its clinic, cost, treatments and surgeons:
Optimax Rating Overall | Clinic Rating | Cost Rating | Surgeon Rating | Treatments Rating |
---|---|---|---|---|
(3.9 out of 5) | (3.6 out of 5) | (3.5 out of 5) | (5 out of 5) | (4.1 out of 5) |
These ratings boil down to:
Pros: Fixed prices, free consultation, Wavefront technology, locations nationwide, NHS-trained surgeons
Cons: Poor customer service, lacking communication from surgeons, frequent delays
☝ Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote – as well as free eye tests worth £800!
2. Optimax Laser Eye Surgery Cost
“I would do this surgery again tomorrow knowing the results I have got. It was worth every penny – the best money I ever spent.” – Stephen Gerrard
(3.5 out of 5)
Laser eye surgery at Optimax costs £1,695 (per eye) for Wavefront LASEK or Wavefront IntraLase LASIK. Cataract surgery costs £2,995 (per eye), while implantable contact lenses will set you back £2,495 (per eye).
These are average prices for eye surgery in the UK – not as cheap as other high street clinics like Optical Express, but less expensive than eye hospitals like Moorfields Private.
Are there any hidden costs? No – Optimax offers free consultations, and transparent prices. Plus, there are finance options, meaning you can pay under £50 for 36 months for laser surgery, or under £70 a month for lens surgery.
Here are the prices of some of Optimax’ popular lens and laser surgery options:
Eye Surgery Procedure | Price (per eye) | Finance Options (per month) |
---|---|---|
Wavefront LASEK | £1,695 | £42.38 (36 months, 0% APR, £169.50 deposit) |
Wavefront IntraLase LASIK | £1,695 | £42.38 (36 months, 0% APR, £169.50 deposit) |
Cataract / RLE / CLE Treatment | £2,995 | £64.40 (36 months, 0% APR, £299.50 deposit) |
ICL Treatment | £2,495 | £51.49 (36 months, 0% APR, £249.50 deposit) |
☛ Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool you can find out how much laser or lens surgery will cost you for free.
3. Optimax Treatments
“I am delighted that the procedure was pain-free, and I didn’t even need any painkillers afterwards. At the weekly check-up, I was amazed to learn I had 20/20 vision – much better than predicted.” – Joan Hassell
(4.1 out of 5)
As well as traditional laser eye surgery, Optimax also offers a range of lens surgery options. Here is the full list:
- LASIK
- LASEK
- Wavefront / IntraLase®Femtosecond
- Cataract or refractive lens exchange (RLE) surgery
- ICL surgery or keratoconus treatment
Aftercare
Optimax provides a free and comprehensive aftercare program to regularly check and monitor your vision at each stage of the recovery process. All aftercare costs are included in the cost of your eye surgery.
Optimax locations
Optimax offers a range of clinics nationwide. It also hosts open days, where patients are able to have a free assessment, take a tour of the clinic, and speak to specialist consultants. Optimax’s main locations are: London, Bristol, Birmingham, Cardiff, Belfast, Glasgow, Leeds, Liverpool, and Manchester.
4. The Verdict
I am really happy with the results. Apart from the machine not working and the long wait, the staff at this Optimax were really nice, friendly and helpful, as was Dr Patel. I would recommend this Optimax. – Tina Gibson
(3.9 out of 5)
Optimax has an average overall rating due to hit-and-miss patient care, based on nearly 9,000 independent reviews on Lasik Eyes since 2002.
Most patients we spoke to were happy with the service. However, the long waiting times and poor communication mean this clinic misses the top spots on the list of the best laser eye surgery clinics in the UK. Still, Optimax makes it into these top lists:
But is Optimax right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.
Next steps: Our simple tool helps thousands of readers a day get closer to going glasses free:
- Find the top clinic in seconds: Answer three questions to be matched to the leading eye clinic in your area
- Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
- Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test and personalised quote (with no obligation)
☛ Click here to find the best clinic near you, and get a tailored quote.
5. Optimax Surgeon Reviews
6. Optimax Patient Reviews
Stefy
I wouldn’t recommend Optimax to anyone, the customer service of the Bristol branch is shocking. They don’t keep to their appointment times and don’t even apologise for the delay plus they lied every time when we asked them how much longer we’d have to wait. 3 and a half hours later and according to them that was good because they can be worse!
Bev Johnson
Had Epi-Lasek at Birmingham clinic on 14th February 2005 (Dr Islam). Booked in at 11:15, had lots of tests and consultation with Dr Islam. I was told that surgery would take place at approx. 2pm that day. The surgery itself was painless, but I must say the weirdest experience of my life!, most bizzare the way the surface of the eye is 'pushed' to one side and to hear the laser 'crackle'!! - after the first eye, I tried not to smell the second eye! After the procedure, a clear bandage contact lense was placed on eye. I was given a 'goodie bag' with contained antibiotic eye drops, sleeping tablets and strong pain killers and was told by Dr Islam that the pain should kick in within the hour and suggested that I went home to bed. Sure enough about an hour later as we returned home, my eyes just clamped shut and I went to bed. That night I found it hard to open my eyes for a second before they shut tight. The pain was like rubbing your eyes if you had been peeling onions! and your eyes and nose just water constantly, I only had to sit up out of bed and my knees were wet - nice! After more painkillers and a sleeping tablet I woke up the next morning unable to look at any bright lights. My eyes really puffed up on day 2 but went down again a couple of days later. My vision was like looking through somebody elses prescription, to which I was disappointed with as I naively thought that I would be able to see straight away! After the 2nd day my left eye was clearing up nicely and the vision returning but the right eye was terrible! On the Thursday I went back to the Birmingham clinic to have the bandage contact lenses removed (pain free)and I was informed that my left eye was nearly up to driving standard. However, with my dodgy right eye I didn't feel safe to drive at all. After two weeks, not much improvement in the right eye and had my follow up appointment again at the clinic. I was informed that my left eye was better than 20/20 whilst I could only read the very top line of the sight chart with my right eye, but was assured that this was normal and not to be too concerned. Still no improvement and at one stage I really wished that I'd not had the treatment, but for only one second! I was back at work (mainly PC based) 2 weeks after the operation and struggled both with driving and focusing on monitor of PC which resulted in terrible eye strain and headaches. However I started to realise a slight improvement in my right eye and eventually it began to 'catch up' the left eye! - YIPPEE!! 5 weeks after and my eyes are brilliant and absolutely NO REGRETS in having it done! I'm due to go back to the clinic for a follow up appointment at the end of April which I'm sure that my eyesight will be 20/20 in the right eye and slightly better than in the left. My advice to anybody is to do lots of research, this website was invaluable to me, however I struggled to find many people who had one eye better than the other which worried me at the time, but if anybody is worried, please don't, it will get better but you just have to be patient. When it gets as good as the other eye it is fantastic! The staff at Birmingham are great and the surgeons are so professional. I actually bought my new eyes from e-bay for half price, what a bargain! I have recommended Optimax to everybody who I've talked to, from friends and family to the check-out lady in the Supermarket!
Mark
Had bilat epi-lasek 23rd March at southampton (Dr Islam) for Left -3.5, right -3.25 Hurt like absolute hell for 48 hours! Painful when eyes closed but couldn't open them Now day 8, right eye perfect, left eye ghost like images, blurry still. Have been told not to worry (how did you guess) but I'm a little concerned. Optimax cheap but pretty poor admin and general organisional skills. However I will await the result of my eyesight before giving a rating. Back on Monday 4th April for follow-up
Sarah
Hi I am due to visit the Southampton clinic on thursday for the consultation and surgery. I am really nervious and not quite sure whether I should go for the Lasik or Epi-Lasik surgery. I am supposed to be going to a concert on the friday night - am I being too optimistic about how quickly I will be able to see. Any hints/advice would be greatly appreciated.
Bev
I had epi-lasek on my right eye at the Leeds clinic on 7/3/05. Mr Samuel did the surgery. Am due to have surgery on my left eye on 11/3/05. I was unable to have Lasik due to thin corneas. My prescription was R-5.50-1.75+172, L-4.25-1.75 +172. On removal of bandage lens I was told that sight in my right eye was just under driving requirements but that this would probably improve over the next few days. My sight has certainly improved but lacks sharpness. I wondered if this is likely to improve or if an enhancement may be necessary? Or am I expecting miracles?
Gary
Had Bi-lateral Epi Lasek on Thursday 17th at Southampton, performed by Dr Ayoubi. Arrived at Optimax 10 mins early for my appointment & was seen immediately for my topography. Was slightly late going in for my consultation but again, no problems (was very worried beforehand that I would be turned down at the last minute). Popped out to West Quay for some lunch & arrived back at 1.50 for treatment. I won't go into detail about the procedure as it's already been done many times in this forum. Anyway, Dr Ayoubi explained everything in detail as he was doing it (including counting down to the laser starting.. it's like something out of James Bond!). I wasn't in the treatment room for more than 10 mins! All went smoothly & I was shown out to the waiting room to make my aftercare appointment. In hindsight, my Stevie Wonder impression probably wasn't a good idea as I entered the waiting room :) . On the way home, sure enough, the anaesthetic drops wore off & my eyes & nose started streaming... The pain really kicked in after an hour & I couldn't open my eyes for the rest of the day. I felt like someone had scratched my eyes with their fingernails. Not nice. The worst of the pain lasted for about 5 hours, but I didn't leave the bedroom for the rest of the day. Really didn't feel like eating either so the KFC earlier in the day was a good idea. Friday was odd. Like someone had smeared vaseline over my eyes. Eyes were very light sensitive all day, but ventured out in the afternoon complete with sunglasses & cap with wife to meet my son from school. Upon leaving school got hit full in the face by a football! Sods law i suppose... No damage done thankfully. Attended first aftercare appointment on Saturday (48 hours later) to have the bandage lenses out. Dr ayoubi informed me that my left eye is already driving standard! Right eye is lagging however, & even today, 4 days later is very blurry. I'm not too worried as I've heard that this is not unusual & will have to be patient I guess. Overall, I'm extremely impressed so far & the pain after the treatment on Thursday is an extremely small price to pay for not having to wear contacts or glasses any more & is easily the best £700 I have ever spent. For some reason I still keep my glasses beside my bed... I have no idea why. Will post follow ups as & when there is any improvement. Feel free to e-mail me any questions. Gary
Brian Holman
For the past 40 years since I was 19 I have been short-sighted and always wore spectacles for distance vision. Over the years this myopic condition had slightly got worse, but it was relative. Where does long-sight finish and short-sight begin? At first I could watch television without glasses and only needed them for driving or outdoor pursuits, but gradually the ‘distance’ became shorter and shorter. Until recently I needed them all the time except for anything that was less than 3 feet away. I have never used contact lenses only spectacles and I made enquiries about laser eye treatment. It proved to be expensive and at that time beyond my means, until talking to friends who all had laser eye surgery, and three of them were patients of Optimax. I telephoned and made enquiries and received the booklet, and was surprised at the cost, which made it affordable for me. Pondering over a weekend I made the decision and booked a consultation, which was about 4 weeks in the future. I was informed that on the same day of the consultation a timeslot for the actual surgery had been reserved, subject to the consultation result and my agreement. Time off was booked at work following the date and eventually it arrived. My wife drove me to the clinic and even though we were about 30 minutes early, I was immediately examined in the topography room in preparation for my consultation with the doctor. Again earlier than anticipated I met the doctor who examined the topography results gained earlier, I read the eye charts and was eventually viewing them through the mechanical spectacles which was my new ‘prescription’. I qualified for the Epi-Lasek treatment and I was given three options and a decision was needed as to which treatment I wanted – or none at all, if I decided not to go ahead. I could have both eyes under corrected, which would greatly improve my distant vision and still give me some long-sight for reading, or I could have Monovision. Only one eye is corrected for distance vision, whilst the other remains long-sighted for close-up work. The brain then compensates and a compromise is reached giving distance and also reading vision. The third option was to have both eyes fully corrected, but at the expense of having to wear reading glasses for close-up work. I chose the latter, and I was asked to return at the appointed time for the surgery. I was escorted into the treatment room and asked to lay horizontal on to a bed platform. Anaesthetic drops were applied to both eyes and the bed was then swung sideways underneath the laser instrument where I was asked to stare into the coloured light. My right eye was treated first. At some stage a small clip was applied to keep my eyelid open but I cannot remember or feel it being connected. A transparent film appeared to be applied over my eye with slight pressure but no pain or discomfort was experienced. I then saw the epithelium being slowly peeled back and it was at this stage that I had to concentrate on to the light. The laser was switched on and I heard a clicking noise and also a ‘sparking’ sound and I could also detect a slight singeing odour. After what appeared to be a few seconds cold water was then dropped on my eye, the epithelium was folded back and a bandage contact lens was fitted. I was then asked to close my eye (the clip must have been removed by then, although I could not tell) and a compress was applied for a few seconds. The whole process was then repeated on my left eye. I am not squeamish by nature and during the whole process I remained calm and confident and the whole treatment was completed in about 15 minutes! A nurse then took me into another room and gave me my medication pack and explained its use. The anaesthetic would wear off in about 30 minutes and I should be prepared to take the painkillers. She said that the next 48 hours would be uncomfortable and the best recovery would be aided by sleep, and included in the pack were two nights sleeping tablets. During the ride in the car home, all I wanted to do was keep my eyes closed so I did. I did not feel any pain only slight soreness, and I did not even bother with the painkillers. Once home I took my sleeping tablet and went to bed. The next morning the soreness has gone and I have experienced NO DISCOMFORT since! The ensuing few days I religiously applied my eye-drops as prescribed and wore a comfortable pair of sunglasses, more to protect my eyes from dust and foreign bodies rather than the sunlight. My vision has improved immensely after all those years and within 1 week, both eyes had returned to 20/20 vision for distance viewing. I know that I must now wear reading glasses for close-up work but this is a small price to pay for my distance vision. It was a question of priorities – I had the treatment to improve my quality of leisure life as I enjoy country walking, gardening and photography. I can now look through a camera eyepiece or use binoculars without the hindrance of spectacles. To me these factors were more important than my working environment behind a desk, where I now accept wearing reading glasses. I do not regret my decision and would recommend Opimax to anyone – it is a painless, very quick procedure – and you do not miss anything under anaesthetic as you see everything that occurs!
Tim Sampson
I was told that Optimax Ipswich don't use bandage lenses. Can anyone comment on this? I must admit that I haven't been inspired with confidence by my phone calls to the enquiry line so far. They don't seem to give consistent answers and no-one calls back when this has been promised.
Nick Rees
Tuesday 8th March I went in for Epi Lasek surgery at the Finchley clinic in London. Although I felt there was always room for improvement with the admin side of things on the day of my consultation, my opinion was certainly changed on the day on my op. Betheena, (think thats how she spells her name) Julia (who made me feel at ease as she had her eyes done the previous week) and Dr Patel who looked after me superbly, were professional beyond the call of duty and I was so please I was in their hands. The op itself was painless but I cant emphasise enough the pain that kicks in once the anaesthetic wears off. It was nasty! Still the next morning, after dosing myself up with their painkillers and sleeping pills I felt better next morning. Well a week down the line my left eye is perfect and the right eye is a bit behind but I am expecting that to improve over the next week or two. Its just a bit blurred but not so bad(please let me know if this has happened to you and if it will improve, just a bit worried) I have had the bandage lenses removed and will be having my weekly check on Friday so hopefully this time I can read the lines on the chart. Overall a good service and friendly staff and I would recommend. Those who have had Epi Lasek please let me know how your eyes are now 3 months down the line.
Helen Halpin
I had worn glasses for 45 years and suffered very bad astigmatism. I heard from a colleague about Optimax in Glasgow and visited firstly for information and advice. I found all of the staff to be very helpful, knowledgeable and above all honest. I was given all the information verbally and in written format and asked to go away, read the info and then decide what I wanted to do. I then booked a consultation which again met all my requirements, all my questions were answered fully and I chose to have Lasik treatment which was carried out in August 2004. I am delighted with the results and cannot believe what a difference it has made to my life. I would recommend Optimax to anyone considering laser eye treatment - they are totally professional, very understanding, and honest and have many years experience in this specialist field.
Kevin
I had LASEK treatment at the Leeds Optimax 5 weeks ago, Dr. Salmuel performed the operation. I opted to have each eye done separately, with a 3 week gap between the operations. I was nervous as hell and arrived at the surgery quite early. After I filled in a consent form I was told to take a seat where I waited for about 30 mins. I spoke to Dr. Salmuel before the operation and asked some questions about the procedure itself. Questions I should have asked during the consultation to be fair. After which I continued to wait… My name was called out and I was asked to put some plastic things over my feet and a hair net on. I proceeded to the operating theatre where I laid on a bed and was placed under the laser. Loads of drops went in my eyes and then a clamp applied to keep my eye open. The alcohol was applied and the top of my eye scraped to one side. After which my vision was blurry and could not really see much. The laser was switched on and it frightened the life out of me! I must have jumped a foot in the air. I then remained still and the laser fired in 4 segments, each of about 20 seconds. Once the laser had done the top of my eye was placed back and the bandage lens dropped in. More drops followed and an eye protector thing was tapped to my face. I then returned to the waiting room where I was told to wait for 5 mins after which I was free to leave. I sat down for 5 mins, just about to leave and suddenly realised they had not given me my medication!! This was very quickly sorted out by the Optimax staff, but shouldn’t have happened in the first place. But hey everyone makes mistakes I then left the building and went home. On the way home I was very sensitive to bright lights. I found placing a baseball cap over my face while in the car and just resting my eyes worked well. Once home I popped the pills they had given me and went to bed. This is where the pain starts as the anaesthetic wears off. I not going to lie to anybody considering LASEK, it bloody hurts! You will not want to do anything for the rest of the day. No TV, PC, DVD’s or X-Box, all you can do is lay down in a dark room. You will not want to open your eyes at all. I found having a radio on helped take my mind off the pain. After 4-5 hours I put some of the antibiotic drops in by pulling my lower eye lid down. I continued to lay and then later popped some of the sleeping pills. I was then completely knocked out for about 10 hours…Sweet. I woke in the morning and 90% of the pain had gone. It took me around 5 mins to open my eye. I put some more antibiotic drops in and then went down stairs. I found I could only open my eyes for around 30 mins at a time in the morning stretching to 2 hours by the end of the day. Still lots of music listening and laying around but in MUCH less pain. And the rest they say is history! My vision became clear after about 10 days. My vision is better than 20/20 in my right eye now. The left eye was done three weeks later and was a similar experience to the above, but they remembered the drugs this time. Overall my experience with Optimax was a good one. I would recommend them to a friend.