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Optegra

119 Reviews

When I visited my optician for the regular glaucoma test she did my eye test and said she had not seen my lenses before. She was very impressed and said “You wouldn’t get those on the NHS”. Aftercare could be better, but ove ... Read more

Optegra is a leading provider of laser eye surgery and lens replacement surgery in the UK, and often receives independent five-star reviews from its customers. You can choose from 30 Optegra clinics dotted around the UK, each one equipped with advanced technology, whilst keeping your vision correction costs in check.

So, what makes Optegra special? Optegra specialises solely in eyes, so you can feel safe in the hands of ophthalmic experts (not cosmetic surgeons). What’s more, its 155 eye consultants are hugely experienced, having corrected the sight of over one billion eyes to date.

Who doesn’t like Optegra? Based on our reviews, a few patients have been disappointed with the level of customer service at Optegra – and recent government inspectors weren’t impressed by the safety standards of the hospital.

Based on over 100 real customer reviews, independent reports from the CQC, and objective research, here is how Optegra fares for its clinic, costs, treatments and surgeons:

Optegra Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(4.1 out of 5)

(4.4 out of 5)

(3.7 out of 5)

(4.4 out of 5)

(4.2 out of 5)
  1. Optegra Review
  2. Clinic Rating
  3. Optegra Prices
  4. Treatments
  5. Optegra Surgeons
  6. The Verdict
  7. Surgeon Reviews
  8. 119 Patient Reviews

1. Optegra Review

(4.1 out of 5)

“I now have perfect vision. I was most impressed with the professionalism and care that I received from all the staff at Optegra.” – Rachel Whitlam

Optegra has an overall five-star customer rating, based on nearly 9,000 independent reviews on Lasik Eyes since 2002. Former eye surgery patients reserve the most praise for the clinic’s attentive staff, quality lenses, and value for money. That’s right Optegra prices are hard to beat in the UK.

But beware – the CQC (Care Quality Commission) rates Optegra London as requiring improvement. Although the staff are caring, inspectors found the clinic missed the bar on safety standards (such as providing sufficient information leaflets), and lacks effective leadership.

Pros: Experts in lens replacement surgery, eye specialists since 1804, fixed prices, 0% finance options, affordable eye surgery

Cons: Poor CQC rating, hit-and-miss customer service


Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote – as well as free eye tests worth £800!


2. Clinic Rating

“After scrabbling for glasses on waking every day since I was 4 years old, I finally have freedom! Optegra has first class care and facilities – highly recommended.” – Dorothea Heath

(4.4 out of 5)

Optegra has a range of eye hospitals and clinics nationwide that vary in standards. The most recent reports from the Care Quality Commission (CQC) rated Optegra’s clinics in Birmingham, Surrey and Yorkshire as “good”, but the London, Manchester and Whiteley branches “require improvement”.

Optegra stands out for opening its doors: it hosts regular open evenings, where prospective patients can meet consultants, ask questions about the procedure, and take a tour of a specialist eye hospital.

Technology and equipment

Optegra works with world-class manufacturers and suppliers of ophthalmic equipment and instruments.

It also oversees Optegra Eye Sciences, a separate non-profit research division dedicated to the development of eye sciences and advocating the latest innovations in eye care.


3. Optegra Prices

(3.7 out of 5)

Optegra eye surgery prices range between £1,795 and £3,495 per eye, depending on the type of surgery you require, the lens you choose, and the experience of the surgeon. The initial consultation is free, as with many eye clinics.

The cost of eye surgery at Optegra includes your consultation, aftercare, and treatment plan (including lenses if you opt for refractive lens exchange (RLE) surgery).

Optegra’s prices can vary slightly from clinic to clinic, with London costing up to 10% more for refractive treatment. That’s for cover the higher overheads at the capital, but you can also look forward to getting slightly more experienced surgeons for your buck.

Here is a full break-down of costs for the most popular treatments at Optegra:

TreatmentCost (per eye)Description
LASIK / LASEK£1,795The most common laser eye surgery.
SMILE£2,495More complex laser eye surgery.
Lens Replacement£3,495Cataract treatment.
ICL (Implantable Contact Lenses)£3,495Permanent contact lenses.
Presbyond£2,495Treatment for presbyopia (long-sightedness).

These prices are on par with the average cost of laser eye and lens replacement surgery in the UK. Some clinics like Optical Express are less pricey, while private eye hospitals such as Moorfields can charge twice as much as Optegra.

The good? Pay monthly finance options are available, meaning you can get lens replacement surgery for £131.06 a month over 12 months – and if you pay the full cost back within 12 months, it’s interest free.

The bad? Surgery at Optegra’s central London clinic costs around £100 extra for most treatments.


4. Treatments Offered

(4.2 out of 5)

Optegra offers a wide range of laser eye treatments, from laser eye surgery to lens replacement surgery (including cataract surgery), which you can see reviewed below. The main treatments it offers are:

Optegra offers Wavefront LASIK and LASEK surgery. This procedure is more advanced than traditional treatments – it treats every eye as individually as a fingerprint, so your treatment will be tailored to you.

The equivalent of lens replacement surgery at Optegra is called Clairvu, which promises the highest standard of refractive lens exchange (RLE). That said, our eye experts could not find any real difference between Optegra’s lens treatment and that of its rivals.


5. Optegra Surgeons

“Mr Morris explained the procedure so clearly, and gave me such confidence throughout.” – Mrs Gillian Fawkes

(4.4 out of 5)

Optegra only hires Fellows of the Royal College of Ophthalmologists (RCO) who are experienced in hundreds of eye surgeries. Each consultant specialises in an area of laser eye or lens replacement surgery, so you can expect an expert in their field, and the right treatment for you personally.

Generally, surgeons receive five-star ratings from previous patients. Mr Robert J. Morris is one of Optegra’s longest standing ophthalmologists – his reviews are good, but he doesn’t quite enjoy as few complaints as surgeons at other clinics.

Optegra’s surgeons are reliable for being:

  • NHS trained
  • RCOphth approved
  • Experienced (5 years or more)

6. The Verdict

laser eye surgery review verdict

I was a little skeptical at first, and thought that at best it would be marginally better than wearing contact lenses – the reality is radically improved sight, comfort, and excellent service. – John Viney

(4.0 out of 5)

Most patients we spoke to had a positive experience with Optegra, and its reputation for providing stress-free surgery secures a space on the 10 best places for laser eye surgery in London and makes the top five laser eye clinics in Manchester.

However, the inadequate rating from independent inspectors just knocks this clinic off the top spot on our list of the best laser eye surgery clinics in the UK.

So, is Optegra right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get closer to going glasses free:

  1. Find the top clinic in seconds: Answer three questions to be matched with the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you are eligible for surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test and personalised quote (with no obligation)

Click here to find the best clinic near you, and receive your very own tailored quote.


7. Surgeon Reviews

8. Optegra Customer Reviews

Rating Date

17 Jul 2009

Very professional service, state-of-the-art equipment and super friendly staff. I'm extremely happy wit the results. Thank you!

27 Jan 2018

Simple, trouble free procedure – should have had the treatment ten years earlier!

02 Aug 2008

After thinking for years about having this treatment done I finally took the plunge. I cannot put into words how absolutely delighted I am. I had the treatment done just over a week ago and you would never know. I had my weekly check up 2 days ago and it was confirmed that I had even better than 20/20 vision. Optegra have been wonderful. The surgeon, Robert Morris not only performs the surgery but sees you both before and after surgery, supporting you through the whole process. Ali Blake, Optegras Optometrist is excellent, she examined my eyes thoroughly at the consultation. The rest of the team looked after me very well. They made me feel comfortable and at ease throughout the process and were always happy to answer any questions I had without rushing me. All in all a first class service that I would highly recommend.

13 Oct 2009

I can honestly say that I didn't really have any particular expectations for the surgery as I really wasn't sure how good things could be. At -12 and -15 my myopia was pretty bad and before my initial consultation I knew that laser treatment just wasn't possible. I'd previously heard of implanted contact lenses but my eyes weren't suitable for this treatment which left replacement lenses. I was pretty anxious before the surgery and the week between each eye being done was tricky but the results are truly miraculous for 99% of the time I don't need any correction and have reading glasses for those occasions where the small print is just too small. I am just amazed each morning as I was immediately after the surgery.

03 May 2018

Everything went extremely smoothly, after recommendation from my mother who had Cataract treatment I found Optegra friendly and professional and I now have perfect sight and better than 20:20! I have no hesitation in recommending Optegra.

11 Mar 2009

The whole process of having my eyes lasered was very simple and pretty much pain free, I wish I had it done years ago. I am 5 days post-op and have perfect vision! The consultation I had at Optegra about a month ago was very indepth and I seemed to go on about 8 or 10 different pieces of equipment and had my eyes photographed and examined from every angle. I was very impressed that I saw a surgeon for my consultation as that is not standard practise at one other clinic I went to look around. The clinic itself is like a spa, it is relaxing and calming as soon as you walk through the door. The treatment took all of about 3 minutes. The actual lasering part took about 4 seconds per eye - and my prescription was minus 5! (I prevoously looked around another clinic and they told me it would take about 60-90 seconds for the actual lasering which is really off-putting as I knew my corneas would start to dry as soon as the flap was lifted, which didn't sound good at all). I was amazed at the fact I could see so clearly as soon as I sat up off the bed. My surgeon, Mr. Morris was fantastic and felt totally safe the whole time with him and his team of clinical staff. Highly recommend Optegra, a lovely relaxing place with great staff.

15 Mar 2010

I have been thrilled with the results of these lenses. The Optegra staff were fantastic, very kind and helpful and Mr Morris is 'Mr New Eyes'. I would have no hesitation in recommending treatment at Optegra to anyone.

02 Aug 2018

After 10 years of wearing contact lenses I decided to have laser vision correction and was recommended to Robert Morris at Optegra. The service I received was nothing short of excellent, every single member of staff I had contact with was professional, caring and knowledgeable. I was really apprehensive about surgery, but the lasik procedure was fully explained to me so I understood exactly what was happening at each stage. The process was very quick, completely painless and without any post surgery complications. I am now enjoying 100% vision and I wouldn't hesitate to fully recommend Robert Morris and the rest of the Optegra team to anyone considering this type of surgery.

04 Aug 2009

I am absolutely delighted that I am now able to see without glasses perfectly. Everything went well. The operation was much more comfortable and quicker than I expected.

27 Jan 2018

The surroundings at Optegra are wonderful, calm and relaxing, however the important criteria is the rust and confidence you must have in your consultant and staff and this is exactly how I felt when I had my first appointment. All staff, both admin and nursing were excellent. Thank you!


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