MDA Clinic

Why such a low rating then Tim - surely a mistake. Sounds like a good outcome to me

My experience at the MDA clinic has not been a pleasant one. The MDA clinic did not seem to want to help me and they did not seem to care about my welfare. I rung the clinic asking for help and even had the phone put down on me. I was forced to seek help elsewhere by myself.

I was also concerned when I discovered that my records were recorded incorrectly stating that I refused a particular sort of treatment but this I know for a fact was not true.

I felt I had to put a review up to warn others about this clinic. I have felt very hurt and let down by the lack of aftercare demonstrated by this clinic.

It is 6 years since I underwent Lasik eye correction at the MDA centre in Cardiff. My eyes were assessed not by Dr Khatib but another consultant and I was not told about the possible sideaffects that I now experience, eye floaters and disturbance in night driving, long verticle lines from the lights of oncoming vehicles and lines descending from television programmes .Dr Khatib was most pleasant before the operation but when I complained about the side effects it was most difficult in getting an appointment with him which was most frustrating.I cannot complain about my actual sight although one eye is deteriorating but putting up with the side effects makes life very depressing and I so, so wish I had never had it done!!
Please if there are any ways in which these symptoms could be eleviated, I would be grateful to know.

I had bilateral Lasik at the MDA clinic a couple of days ago. Prior to the operation my prescription was –2.00 in both eyes. I chose Dr Khatib because I knew that he used to work at a local hospital as a consultant eye surgeon and that other medical staff had chosen him to perform Lasik on them. During the operation Dr Khatib was very professional, explaining each step during the process and giving lots of reassurance. Contrary to my preconceptions, the overall procedure is not one simple automated process, and it clearly requires someone with considerable expertise (e.g. in cleaning the eye and replacing the flap). Nevertheless, the procedure was very straightforward and painless. For the following four hours I kept my eyes closed 99% of the time (as recommended), following which I had excellent vision. At my check-up 24 hours later, one eye was +0.25 and the other was spot on at 0.00, with no side-effects or complications. I was very impressed by the personal care at Dr Khatib’s clinic, which I felt was probably more individual than at some of the ‘chain store’ alternatives.

Do not go to this cow boy clinic ! Cheap for a reasson! I got conned and dissapointed ! The truth is this clinic does not have the right teqno to correct high myopia ! I booked a consultation and on same week booked surgery ! Day b4 surgery I got called to go and see an eye specialist ! ( how unprofessional ) booked another day went for another consultation had to cancel it got eye infection from the dirty equipment ! Was forced to tell another person why I want surgery like I was a school kid ! On top of that I got the go ahead from the specialist which I paid for only to get an email 5 months after to say they will not operate when I wanted treatment ! Bull shit business ! Howver I cannot fault the surgeons kindness he is very kind ! Save a bit more and go to London eye clinic on Harley st london

Would highly recommend. Customer care and staff are fantastic. The facilities are excellent. Mr Katib is a superb surgeon. A good communicator and a gentleman. I was given clear and concise instructions by all staff and made aware of the proceedure throughout. Mr Katib took the time to call and check up on my progress the evening of my surgery. A very kind and thoughtful gesture. The after care facilities are also well structured. This gave me comfort that, should I need to discuss my surgery at any time, I would reach the surgeon and the MDA team with ease.

I recommend this clinic to anyone near Cardiff who is deciding to get their vision corrected. Dr Khatib has experience for more than 30 years with eye surgery in the UK, originally the surgeon Dr Khatib is from India. The staff at the clinic helped me choose the best option for my eyes, gave me a price and stated clearly the medication required on my free consultation. The day I had the surgery, I was told about the aftercare and about any pain I may experience for a short time after the operation. The operation was completed successfully and during the procedure there is no pain or blackout for LASEK. I now have perfect vision thanks to the staff. ''Sight is one of our most precious things''- Dr Khatib. Thanking the staff again! MDA Clinic, 15 cathedral road in Cardiff, Wales.

excellent service from start to finish. These guys are the tops. I would recommend this surgery to anyone. much better than any of the big names.

I decided to look into my options as I’ve never gotten on with glasses and I suffer with dry eyes so contact lenses never really agreed with me either. I wanted to find an independent clinic rather than go to a faceless brand where there is little accountability for the Surgeons. I came across the MDA Clinic pretty quickly and was very impressed by Dr. Khatib’s C.V. I booked a free consultation and was seen very quickly.

Dr. Khatib explained that I was an eligible candidate for surgery and we discussed my surgical options. I went with the WaveFront Custom Ablation.

I had the surgery within a fortnight and the staff were fantastic. I didn’t have to wait around, I was given the eye drops to start putting into my eyes after I arrived and completed the relevant paperwork. Once these started to take effect I was taken into the operating room which was very clean with all the top equipment. I was aloud to take a family member in to put me at ease.

I was made to feel very comfortable and Dr. Khatib spoke to me throughout. The surgery was totally pain fee with the only slightly uncomfortable part being the instrument that cuts the flap of skin and it was only the pressure that was uncomfortable during this part, I could not see or feel anything else. The surgery was very quick and I was able to go home straight away.

I could not see very well immediately after and I felt like my eyes were sensitive to light. I stayed indoors in dim light for the rest of the day. When I woke up the next day I could see, it was amazing! Everything was crystal clear with a slight haze, which cleared in the coming weeks. I visited Dr. Khatib the next day for my post op consultation and everything was fine. I used the drops as instructed and one year on everything is perfect.

I’ve never looked back, if your thinking about it just do it!!

I would 100% recommend this clinic and it’s staff to anyone who is interested in having a laser treatment. The staff are extremely professional, kind and reassuring at all times. I was not pressured into making any decisions and felt that I could trust Mr Khatib with something as precious as sight. I was extremely pleased with my how my procedure went and its outcome, Mr khatib was very caring and supportive before, during and after the surgery. He also rang my house personally the evening of my surgery to see how I was feeling. He is a very genuine and respectful human being and surgeon who I would highly recommend.