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Ultralase

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2746 Reviews

Almost(!) painless-after wearing glasses for about 25 years a new window had been opened. Very good Staff, very good after care very worthwhile ...Read more

The first Ultralase clinic was opened in January 1991 at the Clatterbridge Hospital near Chester. At the time, all treatments performed were Photorefractive Keratotomy, or PRK, until the Lasik procedure was introduced in 1995.

With the introduction of Lasik, and the clear advantages it demonstrated for certain patients, Ultralase went through a period of dramatic growth through 2002.

2003 Ultralase introduced the revolutionary UltraPlus treatment with Wavefront technology, giving patients visual outcomes far surpassing those of standard laser treatments. Ultralase became the first provider to have all treatment outcomes verified by independent audit.

In March 2009, the commitment to clinical excellence led Ultralase to become the first UK provider to have all Great Britain surgeons certified in Laser Refractive Surgery by the Royal College of Ophthalmologists (RCOphth).

Ultralase Prices

Ultralase comes in second place in our list of the best laser eye surgery clinics in the UK for price, just after Optical Express. That’s because this clinic offers the full shebang: transparent prices, 0% finance options, free consultations, and competitive prices.

The cost of eye surgery at Ultralase ranges between £1,1695 and £2,995 (per eye), depending on the treatment type that you agree upon in discussion with a surgeon. These prices are in line with the average cost of eye surgery, but not quite as low as Optical Express.

Treatments Offered

You can count on Ultralase for the main laser eye and lens replacement surgery procedures. These include: LASIK and LASEK with Wavefront options, as well as refractive lens exchange (RLE), implantable contact lenses, and cataract surgery.

Is Ultralase Right for You?

With nearly 3,000 overall positive reviews from independent customers in the UK, Ultralase is one of the best-rated laser eye surgery clinics by patients. People value this clinic for its:

  • Friendly prices – Fixed and reasonable prices help you know what to expect.
  • Nationwide clinics – Ultralase has 20 clinics in the UK, including in London, Reading and St Albans.
  • Decent aftercare – Ultralase provides free aftercare – one check-up and drops for the first three months.

Despite glowing reviews, however, it’s worth reading the fine print if you do choose Ultralase. In 2015, BBC’s Watchdog exposed the problems countless laser eye surgery patients have experienced accessing their lifelong aftercare.

Most user reviews on Lasik Eyes show happy experiences, but then again most people never need to take advantage of their lifetime guarantee. If you would like to find out whether Ultralase is the top-rated laser eye surgery clinic near you, we’re here to help.

Still, Ultralase features in several of Lasik Eyes’ lists of top-rated eye surgery:

Find Your Perfect Match

The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps our readers every day get closer to going glasses free:

  1. Find the top clinic in seconds: Answer three questions to be matched to the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we will never share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test and personalised quote (with no obligation)

Click here to find the top-rated clinic near you, and get a tailored quote.

Ultralase Reviews

RatingDate

28 May 2010

Thank you ultralase. This is the best thing ive done for a long long time. Its so lovely to be able to get up in the morning and not have to fiddle about with lenses. My vision is excellent now.

28 May 2010

Fantastic! As they say i should have don’t this earlier. Quick, Painless, Life Changing. I can see!.

28 May 2010

Why did i wait so long to have my eyes laserd? It was quick and easy and makes everyday life so much easier.

28 May 2010

A year after the treatment i feel that everything went perfect. i am very happy with your aspects of my vision! And yet, it is not a slow recovery process: 3-4 months after my treatment i had very bad night vision and i was seeing a halo around lights at night these disappeared gradually (within 10 months) it is overall a very positive experience but needs some patience in the first year.

28 May 2010

Delighted i decided on this course of action. The staff kept me fully informed at every stage, were very supportive and reassuring. The treatment in Manchester went very smoothly. The surgeon and team were excellent and its results are amazing. Highly recommended!!

28 May 2010

I would recommend ultralase to anyone who was thinking about laser eye surgery. I felt at total ease getting my treatment done and the aftercare is excellent. It has changed my life completely.

28 May 2010

I found the level of service from ultralase throughout my experience to be tremendous. I now have a lot more freedom to do things i only dreamt of previously. Many thanks.

28 May 2010

Very Thorough and professional, treatment was completely painless and comfortable.

04 May 2010

I had LASIK Wavefront at Ultralase Tottenham Court Rd on 01/04/10 and i have to say i feel like i have made the biggest mistake choosing Ultralase over Optical Express. After my consultation with both, i felt a lot more confident with Optical Express but reading the positive reviews on Ultralase with their adverts of 'best laser surgeon in UK' i decided to go for them. Even though the treatment was done well, i am very disappointed with their after-care and customer services at Tottenham Court rd branch. I been having problems with vision in my right eye including headaches and after I had my follow-up checks which lasted less then 5 minutes, I felt the whole procedure (of check-ups) was very quick and just like being on a conveyor - belt!!! Every time i asked a question, the only response i got was 'give it time, you be fine soon'. I felt the optician who did the checks didn’t really care or have any concerns about my eye and just wanted to get on with it and get me out the door!!! Im pretty sure this is not normal!!! To add on at the reception the young girls are very unprofessional and rude, one even had her boyfriend sitting behind the desk and the other one was filling her nails!!! Isn’t this meant to be a top laser eye surgery not beauty salon??? After my one month check up on Friday (30/04/10), optician advised everything is fine and eyes look 'perfect' with 'perfect vision'!! Sunday morning (02/05/10) i woke up with a massive headache and no vision in my left eye. Rang Ultralase had no response, went to TCB and it was closed. Went to Moorfields Eye hospital and was given priority due to eye condition. Was told i have spots in eyes which usually develop overtime and can lead to infection if not treated hence loss in sight. Doc at Moorfields was shocked to find out this has not been spotted out by Ultralase on Friday. Was given painkillers and some drops. Vision started to come back but still even today 04/05/10 it is blurred. Rang Ultralase (TCB) yesterday morning 03/05/10 at 11.00pm and the receptionist said 'what do you want me to do?'. I asked to see surgeon (Mr Gupta) and their said this is not possible and will get back!!!4 hours later and still no reply - rang back and finally managed to get an appointment with Surgeon on Thursday. I’m back at work, with vision in left eye so blurry, that if i close my right eye i can not see my computer screen. Ultralase has been pathetic and i am thinking of complaining to Watchdog if Thursday does not go well!!! I can not believe how unprofessional the staff at TCB can be and its definitely not worth the money you pay. Please avoid TCB at all cost unless you want to have blurred vision or issues with your eyes!!! At the end of the day we only get 2 pairs of eyes and of their put across a message of being the 'best' perhaps its time to act accordingly as well!!!!**ULTRALASE RESPONSE** “After reading the comments above, we felt the need to investigate the issues that the patient had mentioned. It was disappointing to us to read such negative comments about TCR and that the patient had not had the care that they expected. We strive to provide the very best in after-care and apologise deeply to a valued customer who did not feel it was tailored with a personal approach. We’ve taken the comments on board and have looked into the various scenarios presented and have taken steps to rectify this. We as a clinic, value the patients we care for and when confronted with the feedback, take it upon ourselves to make ensure that every patient receives the world class service we offer here in Tottenham Court Road.”

26 Apr 2010

Having spoken to other people who have had laser eye treatment, my expectations of the results have far exceeded those expectations. I am one very pleased customer.


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