Looking at Darren's post below, I also had consultations at the Tott Court Road clinic and I have the same personal advisor so I know exactly who you mean (the "used car salesman" - haha!!!)
I was scheduled to have the surgery done yesterday and met the nice nurse etc, beforehand, only to then be told by the surgeon that he did not want to perform on me. This is due to my high prescription (-7 and -8 , with astigmatism) and large pupils, therefore he did not want to remove too much tissue.
It really angered me because I had the consultation and tests WEEKS ago and they obviously thought I was a suitable candidate to go ahead with it. The surgeon should have reviewed my file well before the procedure, not 10 mins beforehand - then at least I would not have completely wasted my time in booking days off work, paying the money, cancelling direct debits for my contact lenses, etc.
I am being referred to another surgeon (Paul Cherry) to see if he is comfortable performing on me. Nonetheless, the experience yesterday highlights a gap inthe process somewhere and has really disappointed me.