I had wave-front Lasek on 19 December 2003 performed by Vinod Gupta at the Hammersmith clinic. After an initial mix up with taking my wave-front tests at Tottenham Court Road and being unable to transmit the information to Hammersmith, I received a lot of care and attention at Hammersmith and the surgery was fine if not a little unnerving. I was tested at 20:20 the next day but blurred shortly after. The contacts came out and I blurred markedly but this has been improving ever since. The epithelium is healing and I anticipate a very good outcome. I did not experience ONE MOMENT of pain much to everyone's surprise. I'm very sorry to hear that someone has been unhappy with the information given at an Ultralase clinic. I tend to stand up for my rights vociferously and would certainly complain at being treated in that manner. I had the red carpet treatment after having to come to London again for another wave-front consultation at Hammersmith, a 2 hour journey for me, after I spoke to Justin Annett in the management department. I am now a very satisfied customer and am heartily recommending it to everyone. I would say that blurring and use of drops just goes with the territory, patience and positivity is the key. And the clinic has always been most happy to have me blither on the phone with any concerns. I'd say GO FOR IT !!! Big thanks to Vinod, Daniella, my lovely Antipodean nurse, Darren and everyone else.