6 weeks after surgery I still have to pinch myself that I'm seeing clearly without the need for contacts/specs. I found Ultralase highly professional throughout. The consultation at Tottenham Court Road was very extensive - which is comforting! The people I dealt with were all friendly and very competent and at no time did I experience a 'hard sell'. In fact the optomotrist went through the consent form deliberately pointing out risks and possible side-effects to make sure I fully understood these. My treatment was at Hammersmith Clinic and - being one big wuss - I was absolutely terrified. However, everyone was calm and professional - the receptionist asked if I was feeling OK and told me she'd had the procedure 2 weeks previously and it wasn't painful. The surgeon, Mr. Gupta, was very nice and spent time with me before the procedure re-checking my prescription and, as I am in my 50s, discussing whether to under-correct one eye to give me monovision so that I wouldn't need reading glasses. He showed me what the results would be like through lenses, so I could decide We went for the monovision option which I am really pleased with - slight compromise in distance vision but not enough to affect 'real life' vision, and can ready even small print perfectly now my sight has settled :-) The male nurse was lovely and explained the procedure and promised he'd be there to hold my hand if needed. If needed.....poor guy nearly got lasered too!!! Procedure was uncanny but not painful, and the surgeon plus assistants explained each step which really helped calm me down. The aftercare offered by Ultralase has been fine - next day, one week, and my last one was one month after the procedure. You can go back anytime you are worried and ring them anytime. I had Lasik in both eyes from a 'moderate' prescription of -6.00 left, -5.50 right with astigmatism of about .25 (for 'moderate' read entirely unable to function without help!!!). At my one month check I was 20/20 in the left eye with remaining -1.50 in right eye which was as the surgeon planned. However, I feel my sight has improved since the last check up 2 weeks ago - I guess the final true result will be seen at my 6 month check. All in all from my experience so far I can recommend Ultralase - I'm certainly a happy customer!