From start to finish, the staff at the Ultralase clinic in Birmingham were friendly and helpful. They didn't mind how many questions how asked, no matter how stupid they seemed! On the treatment day, I was put at ease and knew what to expect. As vision in my right eye was not very short sighted, I only had my left eye treated. Although I had originally said I would have both eyes treated, I was not pressurised in any way to have them both done. The treatment was successful and the staff have continued to be helpful when I have attended my after-care appointments. I would recommend Ultralase to anyone considering laser eye surgery as a friendly, helpful organisation with no pressure to have treatment if you are not entirely convinced it is right for you.