The Birmingham staff were helpful, reassuring and friendly and helped me to relax as I felt like I was going to be cast to the lions (I only have one pair of eyes so was nervous as hell). The lady who examined my eyes actually fell down the stairs as we returned downstairs (I did not push her). She managed to regain her composure and carry on in a professional manner. I needn't have worried about the surgery. Within 10 minutes I started to see clearly. Apart from a slight stinging in one eye for about 20 minutes that p.m. I have had no side effects. My life has changed totally. I can do all the things I wanted to do and not have to wear glasses or contact lenses, which my eyes was becoming increasingly irritated by. In 20 years I have spent about £15,000 on contact lenses, accessories, solutions, glasses etc. so £1998 was money well spent in my opinion. My biggest fear was waking up one night to find an intruder in my house. I would not be able to tell if he or she was black, white, pink, fat, tall etc. as I could not see beyond my nose without my glasses, which I often could not find in the night. Ultralase certainly have changed my life. Thank God for Ultralase, the traetment and its affordability. I recommend Ultralase to everyone I meet who wonders where are my glasses.