I went for an initial consultation at the Guildford clinic to see if I was suitable for Wavefront. Well first off I met with what I have to describe as a friendly person who did my prescription but inherently didn’t come across as very professional. My fears where later proved correct when he put drops in my eyes to test me on the wavefront machine (the one with the white/black round circles) only to find the room that this machine was in was occupied. I waited for half an hour which meant the eye drops where not effective when I was tested finally on the machine. The advisor said I should come in for a retest in 3 weeks time, there next available slot!
To make things worse I then talked to the nurse councillor who goes through the prices with you only to find her contradicting information compared to what I have been told by the previous gentlemen, and that he only comes in once a week for a few hours! All this boast about there staff being full time committed to only Ultralase is a little thin after this.
In all they need to have a better management system there, the room being occupied when it was my turn was simply unacceptable!
Eventually I went to Optical Express which did an excellent consultation, went through the procedures in much more detail and more importently went through the risks in depth; they came across as more honest and professional. There machine stated that I can have wavefront and I am indeed going to go with them at Shaftsbury Avenue (London). I keep you updated on the results.

P.S I don’t know why this website promotes the Zyoptix (Ultralase) machine so much, the VISX 4 machine (which optical express has) in clinical trials has a higher percentage of people obtaining 20/20 vision then the Zyoptix (96% vs 91%), and as far as I can see less complications?
Look at the official FDA report on the VISX 4 at http://www.fda.gov/cdrh/pdf/p930016S016a.pdf
Especially look at pages 2-3 which go through complications, and the latest Zyoptix lazer at http://www.fda.gov/cdrh/pdf/P990027S006a.pdf
Again look at pages 2-3. You decide?