I had my eyes lasered 3 weeks ago. I thought the staff were brilliant - even though there was a delay to the op. They talked me through every step of the way, the optician beforehand and whilst the op was carried out, I knew exactly what to expect and when. I couldn't believe how fast the whole procedure was. I now have really good vision and its great not having to put contacts into eyes that really don't want them any more. My glasses have gone to the third world already. If you are wondering whether to go for it - go for it (and have your eyes lasered as well!)