I had my surgery on November 4th, and now have perfect vision. Ultralase are a fantastic company and from the minute I entered the clinic I felt reassured by the professionalism of the staff. They do everything by the book and are fantastic. I saw lots of different people on my first visit, which some people advised me was a draw back but because everyone at the clinic knows everything about you it didn't seem to matter at all. I was initially concerned because at a previous consultant with another company, I was told that it is best if you only ever seen one person from start to finish, well I thought this made sense, but when I saw how professional and organised everyone staff member was at Ultralase, this issue became irrelevant. Everyone has access to your notes, which are 100% up to date at all times. I was shortsighted (-3 in both eyes), and I had UltraLasek Plus treatment. The first few days were difficult in terms of itchy eyes, but apart from that I did not feel any real pain. I did have some discomfort in one eye on the fourth day however, and the way Ultralase dealt with this was amazing. I contacted them at 10am on Saturday morning and spoke with the nurse as one of my eyes was quite painful, she immediately booked me in to the nearest clinic, which I attended immediately, again, they knew everyhing about me, which was great because it wasn't the same clinic I had my eyes done at, they sorted out the problem in a matter of minutes (an eyelash was lodged under the contact lense), and I was on my way feeling immediately better. This shows how great they are at dealing with any potential problem (another concern I had beforehand). As you can probably tell, from my notes, I am over the moon with both the surgery and the clinic I chose to go to (I read the notes on this website before I visited Ultralase, and that helped me make the right decision, thank you to all those people who have posted honest comments). Good Luck to you and if you would like to email me for any further info before you make your decision, please feel free to do so, I know this helped me! Obviously, I can only tell you about my experience, the final decision ultimately lies with you!!!!!