Back again. Last week I saw Dr Saboor for the first time since i had posted my experience on this page. I also sent a copy to Optimax's head office. I got a letter back from them within 2 days. If only their Glasgow clinic was as efficient. After speaking to Mr Eugene Coyne on the phone on the Monday i got a phone call from the Glasgow clinic saying that Dr Saboor was desperate to see me...funny that it takes a phone call from his Operations Manager in London, after he has spoken to a very very unhappy patient who let rip about the overal service, before he is so keen to see me. The only problem was that i was having to wait over 6 weeks for the bloody appointment. I arrived for the appointment for 3 pm prompt, was taken by one of the girls to measure my eyes etc before dr saboor took me. I had my right eye done and then was told to move so they could do my left. At this point i asked if i should remove my contact that i now have to wear. The girl was all surprised when i asked this and taken aback. Even when i explained why i had to wear one she was still all worried, she then left the room very quickly, leaving me totally bemused. She then came back about 5 minutes later and asked why i was here! I told her, and she said, "Oh right, it is just that we have got you down to have both your eyes treated today." What a shambles! Do they not even chack their records?! I didnt know whether to laugh or cry. Hardly fills me with confidence. Eventually got to see Dr saboor who had obviously seen my email as he had a bit of a chip on his shoulder. He checked my eyes and basically told me that what i have in my left eye is what i will have for the rest of my life. I asked if this included the ghosting, he said yes. He then said that he had warned me about the halos i could suffer cos of the size of my pupils, did he f@!k. I asked him during the consultation about my pupils and he said they were fine. At this point i am really pissed off and so is he! I disagreed with him and he was not happy, arguing that he had as he tells all his patients with pupils like mine that this is an issue. I argued that he mentioned halos, not ghosting, he said "Halos are ghosting"! Liar! There where other things that he sadi that where just plain lies. Also, one of the points i made to the OPs manager was that it seemed to me that i had been forgotten asbout and brushed under the carpet...and this was confirmed when Dr saboor first spoke to me, asking me when i was treated and what i had had done. I was raging. Thw problem i have is that i want to get my left eye done cos the contact i wear is really annoying at times and i want to get into the police.However, do i go back to the shambles that is optimax Glasgow or go somewhere else to get it done? Dr saboor will do the op in oct or nov, if i want him to. He was really not amused with my email and kept saying he could refer me to one of his colleagues who would do it earlier if i wanted. I dont. That is another thing, he told me that he would do a PRK treatment first to remove the scar on my eye then do another to remove the rest of my short sightedness as he did not want to operate when the scar is still there, although i didnt want this it is a bit un-reassuring when he then tells me that he will now just do a LASIK treatment, cutting under the scar. To be honest, i would not recommend optimax Glasgow. Twice now i have gone for appointments with them and they have got them wrong, hardly fills you with confidence does it? Feel free to email me.