After a whole year of nervous nail biting I finaly picked up the courage to book in to the Bristol branch. Staff made me feel completely at ease and I have my Lasik on the 22/07/05. 100% pain free and comfortable over in under 11 minutes. My vision was pretty good straight away but improved more over night. 24hrs later I'm 20/20. I am only disapointed with myself for being so nervous about something that was so quick and painless. Really should have had it done 10 yrs ago I've missed out on so much.