On spec, I made an appointment with Optical Express Shaftesbury Ave to see if I could get eye surgery done. On the day, I phoned to say I was running a little late. I was told they had no record of my appointment. After making another appointment later that day, I was tested, and yes I could have it done but it would have to be Wavefront Lasik with femtosecond for £3200. At the time I said ok and filled in the credit forms. Top tip for you optical express - don't have your salespeople (as you don't do the intial tests with surgeons) gloat about having booked such an expensive op in front of the customer! 3 of them were loudly boasting about it as one of them was quite knew to the job (shown by his making of mistakes with the equipment). Is this the sort of place to trust your vision? I phoned the next day to cancel and once they stopped hanging up the phone when they tried to transfer me, and managed how to spell that rare name "Stephen" told me it was cancelled. They did try to lie and say they were the cheapest - they are not: I went to Optimax and had I had the same procedure would haved saved hundreds anyway. The surgeon at Optimax said there was no need for wavefront too, saving more money. Total at Optimax: £2090. OPtical Express are just a bunch of car salespeople - don't trust them