I had my Lasik treatment in April in London. The surgeon and nurses were very professional and personal. They ensured I was 'comfortable' each step of the way. I was offered the choice of taking the valium tablet before hand which I did; consequently, I was relaxed during the operation but able to concentrate so that I hardly moved my eyes. The surgeon said it went very well. (During the op it is best for you and the surgeon if you relax, don't be too nervous and don't move your eyes!) Strangely, I found the smell from the laser (though quite normal) the most disconcerting. My eyes were not so sore or red afterwards but I believe that just depends on the individual; I was lucky. Now, I am doing well. My eyes are great. I trusted the surgeon and I did everything I was told to do. I could see straight away but mostly kept my eyes closed. My eyes have got better as time goes and I also go for the regular post-op check-ups. I still don't rub my eyes and I make sure I don't get dust in them. I am glad I had this treatment and believe it was money well spent. However I also know I didn't have to have it done - it was not for health reasons. I took the risk and, for me it paid off. I hope what I have written will help those who are thinking of having it done...and good luck.

My criticism would be that although the surgeon and nurses were excellent, the people that manned the help lines, receptionists and counsellors could do with Alot more training. For me, they seemed the least helpful when I wanted my questions answered and their lack of professionalism did not inspire confidence in me at all. I almost decided not to go ahead with it because of this - because in a way, it reflects (unfairly) on the whole clinic, including the surgeon and nurses. Most of the time, they seemed too busy to give any personal attention and that made me feel uncared for. And this was the case even after my op. I also did not appreciate or find amusing the insensitive 'bring your blind dog with you' remark by someone on the help line. Your eyes are the only ones you've got and for someone In the 'business' making blind jokes before one is going in for an eye operation is really not on. I hope this information will help improve the kind of service provided.