I had lasik wavefront on Saturday 9th April at the Shaftesbury Avenue branch, surgeon Mr Klopper.
The experience was very smooth - the staff were all friendly and professional, the procedure was painless (if a little scary), over in minutes and so far the aftercare has been great. I went in for my 24 hour check-up and my eyesight was better than 20/20, although I had a small deposit of lipid (oil from eyelashes) under my right flap. I have been told that this should absorb back into the eye and is nothing to worry about, but they have scheduled another check up for tomorrow just in case, which made me feel well cared for.
My recommendation would be to insist on speaking to your surgeon before the day - they will do this for no extra charge - which gives you time to do your research properly and get all the answers you need. If you only meet the surgeon on the day of the op then it would be a bit rushed and no time to reflect. I asked to see the surgeon before hand and found him very knowledgeable, factual and professional which was incredibly reassuring - much more persuasive for me than the "laser specialists" or whatever they call the salesmen who are basically receptionists with a script.
My only other suggestion for improvement would be for them to give you more of the bits and bobs you need post surgery - for example cotton gauze for cleaning your eyes, and more of the lubricating eye drops. They are cheap and easy to get at any chemist, but providing them would have made me feel more like they were looking after all the details and going the extra mile.
If anyone would like to speak to me about the experience I would be happy to be contacted by email pgawley@gmail.com.