I had Lasik in both eyes on 2 October at the Shaftesbury Avenue Clinic. Prof Mortimer was the surgeon. My prescription had been -3 and -3.25.
It's difficult to give an overall rating. In terms of the procedure and the results, I would definitely give five stars. I now have 20-20 vision and am delighted.
But the service from the clinic was mixed. After a Iot of research, I first arranged to have treatment at the clinic in August. At the final stage of the consultation, I was asked "why aren't you having wavefront - it's much safer". This was the first time wavefront had been mentioned. So I decided to postpone the treatment until I could have the wavefront (to their credit, they agreed to waive the extra cost). Two days before the second date for surgery, I hadn't received the confirmation letter, so I rang and they had no trace of the booking. They explained they had recently made a lot of people redundant, and that was probably why. Not very reassuring. On the morning of the third attempt, they rang and offered to postpone as their air conditioning wasn't working. But as I - and the person who was going to pick me up - had (yet again) arranged to take time off work, I wasn't keen to postpone, so we agreed I would go to the clinic and wait until they fixed the problem. After a five hour wait, the surgery went ahead. Prof Mortimer was excellent, and was especially reassuring when he said he'd performed the same surgery on his two sons. I see from this site that others have been offered valium, but I wasn't - I would have jumped at the chance, as I was very nervous. I went this morning for my one week check-up. They couldn't find my files, but we went ahead anyway, and the assessment was very positive. I just need to use my eye drops more often.
I would certainly recommend the procedure, and Prof Mortimer, to anyone. But, in administrative terms, the clinic needs to get its act together before I can whole-heartedly recommend it.