Went to the clinic in Sheffield Medowhall and things didn’t seem right from the start. They mixed my appointments with others and during the consultation he realized they had the wrong patient records in front of him. Advised me on Lasik and was booked at Nottingham clinic for surgery, however when arrived they had mixed up the appointments I was informed and they were unable to do the surgery. I was disappointed and went to Ultralase same day and they did an examination and said that I was not even suitable for LASIK as I had very dry eyes and thin cornea and were surprised that this was not picked by Optical express. Wrote a complaint letter to Optical express and not heard from them since!