I had my surgery last Friday at the Harley Street branch by Jonathan Carr who talked me through the whole thing before and during I was very impressed with the staff and their attention to detail. Both the surgeon and the back-up staff made me feel at ease and answered all my questions on the day. I had relatively little pain or discomfort (take your own pain killers as soon as you go to the after-care room) and after getting home and going to sleep for a few hours I woke up with the streaming gone and pretty much perfect vision. This was confirmed the next day at the 1-day check-up with better than 20/20 vision.
By Day 2 I had no discomfort at all and am taking my drops as directed.
My consultation and check-up have been at the Watford branch and I have to say they have been very good as well. Both times I have been seen 5 mins early, as soon as I turned up, and the the staff are very freindly and again answered all questions professionally and with ease.
My only very small gripe with the whole thing is that they tell you to allow 2.5 to 3 hours on the day, but I was done and ready to go in an hour!!! ...as someone was picking me up (and I couldn't get in contact with them) I had to wait quite a long time in the after-care room. So, no problem if someone is with you but if you are being collected, just be aware.