I had my surgery at Optical Express in Cribbs Causeway, Bristol. I felt welcome and calm all the way through the prelimanary tests and the surgery I had on the day of the treatment. I cannot fault the care and reassurance I was given by all the staff at Optical Express.
The procedure itself was completely painless with no discomfort at all. The only point I would like to make is:- I live 2 hours away from Optical Express in Cribbs Causeway, and on the rather sunny drive home, the anesthetic eventually wore off and my eyes began to sting like I was peeling onions.... This was very uncomfortable for a total of about 3.5 hours, even 2 pairs of sunglasses did not help. Once I had laid down in a dark room having taken my eye drops, the stinging went away quite quickly and I managed to open my eyes and see fairly clearly. The point I would like to make is, if I had known this prior to the procedure, I probably would have stayed in a hotel in Bristol over night and travelled back the next day. So, beware potential patients - if you live a long way away from your nearest clinic.... A week on from my surgery and my eyes are brilliant! I would still highly recommend it to anybody.