I cannot fault the customer service it was first class but what they don't tell you is that you could struggle with your eyes for weeks on end. I also think it depends on your age too. My daughter who is in her 30's had no problem whatsoever and could see properly within 24 hours. I am in my early 50's and had mine done the week after her and I really struggled with my vision it was all over the place and made me feel very dizzy. After several weeks my left eye was still very fuzzy and I lost my near vision completely. It was explained to me that I would lose my near vision and that I would need glasses for reading as I wouldn't be able to see within arms length. I actually couldn't see clearly any middle ground either and glasses couldn't help. It took quite some weeks before my eyes settled down and my left eye is still blurred. I was told that I had dry eye syndrome and it would clear in time. It is now 6 months since my op and it's still blurred. I am now going to ask for a correction to this eye. I have been told that I cannot have the same op so I will wait and see what the next step is.