I had Lasik surgery last week, but chose not to use Optical Express and went with Optimax in the end (birmingham)..... I went to Optical Express in Bham first and was very unnerved by the hard sell, and what I felt was a very unprofessional approach.

First off half way through the consultation the women said if I wasn't going to book today there was no point in her carrying on (bit rude as this was sold as a no obligation consulation)!

I didn't see the surgeon and the people I did see weren't sure whether I'd be suitable for Lasik or Lasek; I was told the surgeon would decide on the day. When I asked how I would know how much time to take of work I was told 'take 2 weeks off and if you have lasik & recover quickly it'll be a bonus' .... not quite what I wanted to hear when I was trying to take things seriously!

Far from the £399 per eye they advertise I was quoted over £2000, and told 'I would deffinately want wavefront' adding an extra £500 to the bill. Interestingly my surgery last week did not involve wavefront as my Optimax surgeon told me it would not benefit my particular perscription.

Lastly they treid to get me to sign a contract/consent form when my pupils had been dilated and I couldn't read it. When I refused & asked to take it home they got quite upset with me. Needless to say I did not book that day!

Optimax on the other hand were professional and what seemed very honest (see wavefront example above) at every stage, being able to meet the surgeon before the day made me feel much more confident in what I was getting myself into.

I now have 20:20+ vision. YEY!