Fast and friendly service by all staff that have dealt with me. Had the surgery in Dec 05 and although there was no pain my eyes felt a little gritty for about three days after everything was fine. My vision has been steadily improved over the last six months to the point where I now have 20/20 vision. I am very happy with my vision as with the whole experience of dealing aith Optical Express. My only regret is I didn't have it done sooner.if you are thinking of having it done, do it now not later.