I have today had my 3 month check up at Milton Keynes Optical Express. I am 35 and wore glasses for short-sightedness for 25 years. I have better than 20-20 vision and I find it quite incredible. There is slight glare at night compared to before the procedure, but i think this is lessening. the whole process was fairly easy, physically, and very worthwhile.
At Optical Express the surgeon, optometrist (Darcey) and counsellor were all very good, although the counsellor was a bit dim. The only criticism I would make that there was no pro-action on their part. when i had questions i would telephone and never be able to reach a counsellor or optometrist. there was no voicemail and my messages left with at reception were rarely passed on. my calls were never returned. the clinic operates using a diary stretching only a few weeks into the future, so appointments for the procedure and check ups are very hit and miss. i was awaiting a call offering me a date for the procedure, and would probably still be waiting had i not phoned up and pestered them until i happily discovered a cancellation. so the patient care was excellent in one way, and terrible in another. i was told that if i had any questions i need only phone them to ask. the reality was that i could never get to speak to anyone or have my calls returned. having said that, i am very pleased with the procedure, and the medical side was very professional indeed.