I had surgery in June 07 at the Milton Keynes branch. I am extremely pleased with the results of my surgery, having gone from having sight worse than 6/36 (-4.5) to now 6/4 (Perfect so I am told!!). The Staff have been excellent and the proceedure went without complication. The post surgery treatment and customer service have been faultless. The only thing that was disappointing was the amount of time which I have had to spend waiting for appointments, some 45 mins one time! I have already recommended a colleague, who also had surgery recently with optical express and is as pleased as I am.