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Considering Laser Eye Surgery in the UK?, then you have reached the right place. This is because the content of this website is almost all provided by feedback from those who have already experienced Laser eye surgery in the guise of either Wavefront, Zyoptix, Lasik, Lasek or PRK eye surgery.
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  • Nick

    • Rating
    • 4.75
    • | Posted on 
    • 29/12/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 4
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Had Wavefront 3 weeks ago & my eyesight is perfick. The surgery was quick & relatively pain free. They had trouble getting the metal ring in my eyes.......sounds grim but I think I was nervy after a 5 hour wait (they were running very late that day!) I found this part very uncomfortable but it is NOT painful. The 'lasering' part is totally pain free & takes about 10 seconds. My eyesight was perfect straight away & although they stung slightly that only lasted an hour or two for me. By the morning there was absolutely no discomfort & I sailed through the check performed at my local High Street store. The staff in the clinic were very professional & knowledgable - but so they should b ...  More...

    Sam

    • Rating
    • 5.00
    • | Posted on 
    • 20/12/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had Lasik surgery at Bluewater on 13/12/2006. My surgeon was Wayne Crewe-Brown, a truly excellent surgeon. I debated for a huge period of time before having the surgery, but decided it was right for me and went for it. Had the consultation at Chelmsford, that was all fine. Having previously spoken to my regular optician, I had decided that there was no benefit to me having Wavefront and decided to go for the standard treatment, which was accepted immediately without any hard sell from my laser counsellor. I also decided to have a microkeratome make the flap, rather than intralase, purely based on cost, and had no problems there either. The procedure itself is a little like a co ...  More...

    Sarah Wason

    • Rating
    • 4.75
    • | Posted on 
    • 15/12/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 4
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I am delighted to have had the procedure. I had wanted to have the laser procedure for a number of years but was anxious about someone interfering with my eyes.However I was reassured by the optician and the high tech equipment. I opted for wavefront Lasik and have been really happy with the results - I have 20/15 vision - better than 20/20. The actual operation was quite painful but it was worth it as I could immediately see with great clarity. The service was excellent and the staff very helpful. I am recommending it to friends and colleagues. If the technology was in place. I would have had the treatment years ago.  More...

    Alan Barnaby

    • Rating
    • 5.00
    • | Posted on 
    • 15/12/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Clinic Nottingham. Surgery on 19/09/06 Well what can I say? I moaned for the first couple of weeks because I couldn't see properly. It was like blinking over some grit with soap BUT the eyedrops were a blessing. It's now been over 6 weeks since my operation. I was expecting the wow factor on the day of the op but just had to be patient but now all I can say is that its absolutley fantastic. You've got to have it done WOW!! I had Lasek Wavefront (but I was a bit girlie!) A big, big thank you to everyone.  More...

    Deborah Lagdon

    • Rating
    • 5.00
    • | Posted on 
    • 13/12/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Having thought about laser surgery for the last few years, but thinking that it wouldn't be affordable, I saw the Optical Express advert on-line and thought that i'd take advantage of the free consultation. I went to the Meadowhall branch where they were all absolutely fantastic. I underwent the tests with the very lovely looking Paco, he said that I was a very good candidate for the surgery, shocked me with the price & passed me on to a wonderful lady by the name of Judy Kearney. She explained everything so well, including the 'wavefront' option. The cost of the procedure was a lot more than I thought I could afford, but they offer an interest-free credit option which mad ...  More...

    chrissie booth

    • Rating
    • 5.00
    • | Posted on 
    • 11/12/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Following on from my recent posting...... Wow, what can I say. Absolutely fantastic from start to finish. I arrived for my appointment around a quarter of an hour early. The receptionist greeted me immediately and knew who I was without any introduction (impressive!) She looked after me straight away. I couldn't believe how many people were there waiting for the same thing as me! Abit of a production line going on I could have said however the service was very personable and one without fault. I took my OK Magazine expecting loads of waiting however there really was no time for reading! The wavefront scan was a bit frustrating, my left eye just wouldn't play ball however th ...  More...

    Steven Ball

    • Rating
    • 4.75
    • | Posted on 
    • 11/12/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Had Wavefront Lasik on Saturday 4th Nov. The surgery was painless and the worst bit was the suction ring on the eye. More uncomfortable and a weird sensation than painful. About an hour after the surgery I could hardly open my eyes and they felt quite sore, 2 painklillers and an hours sleep and I was well enough to go for a meal in the hotel. Woke up next day with dry eyes but good vision. Read 2 lines better than 20/20 the next day and have had no problems. Eyes feel tired/strained for first week, but settling down now. All staff at Newcastle Branch were great, but felt slightly conned when expecting to pay £795 per eye for Wavefront and ended up paying more because of my prescriptio ...  More...

    Elke Ambrose

    • Rating
    • 5.00
    • | Posted on 
    • 09/12/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Consultation: Inverness Surgery: Inverness 15/11/06 I had a fairly high perscription so was slightly nervous before the surgery. The team at Optical Express were fantastic and very reassuring. The surgery was quick, efficient and a little weird and not too painful. Day 2 and I can see unaided which is fantastic. All in all I recommend this to anyone!  More...

    Susan Doherty

    • Rating
    • 4.25
    • | Posted on 
    • 08/12/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.25
    • Customer Service: 3
    • Surgeon: 4
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I consulted this forum after my initial consultation and after my Intralase Wavefront surgery, which was carried out yesterday, I wanted to add some comments and observations which may be useful to anyone considering this procedure. In all I found the customer relations a little disappointing, for the most part I really felt like part of a conveyor belt. I am very squemish as far as eyes are concerned and was incredibly nervous beforehand. Though I arrived early for my appointment, I had to wait almost two hours before the surgery, and this left me a nervous wreck. Thankfully the surgeon was very helpful, and talked me gently through each step. The procedure in all took about 10 minutes. ...  More...

    Derrick Braithwaite

    • Rating
    • 4.75
    • | Posted on 
    • 07/12/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 4
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    All the way through the customer service I received was great right from the consultation to the after care as well. The surgery went well and all the staff were very friendly. I dealt with Giles(cross street, manchester) for the aftercare and consultation and he is great at what he does. I would recommend eye surgery to anyone considering it. It is painless and the only uncomfortable part is the clamp on your eye during the procedure, but it's well worth it for perfect vision. Thanks again to everyone at Optical Express.  More...

    catrina

    • Rating
    • 4.50
    • | Posted on 
    • 07/12/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.50
    • Customer Service: 4
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    I originally attended optimax glasgow and was told my corneas were too thin and i was only eligible for lasek (the sore one!)I was a bit ambivilent and was sent away to think about it. Iong story..... eventulally didnt go back to optimax but had my consultation in Glasgow optical express. There I was told I was suitable for lasik and that my corneas were "not even close to being too thin" This was encouraging as I had not expected it. I had my surgery in Glasgow 30/11/06 I had mild astigmatism in both eyes and a little shortsightedness. I opted for wavefront lasik having the flap cut using ultralase. On the day I was of course nervous,I arrived in plenty of time and was led to the las ...  More...

    Alan Molloy

    • Rating
    • 5.00
    • | Posted on 
    • 05/12/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Well where do I start. From the moment I walked into the Nottingham branch till after my procedure, (Lasik - Intralase) I was looked after by all the team in a tremendously polite, friendly and professional manner that you would find impossible to beat in any establishment. The consultation was first class and the treatment was both painless and amazing! My vision was improved beyond my wildest expectations and having played golf with my 'new eyes' today I wiah i'd had it done years ago. I can't believe the difference in my vision. It's also great not to have to mess around with contact lenses any more and this has been a truly 'life changing' experience. To ever ...  More...

    Joy Hemati

    • Rating
    • 5.00
    • | Posted on 
    • 05/12/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had Lasik at Newcastle on 7th Nov at a cost of £695 per eye (which is about what I was expecting). My appointment on the day was for 8.30 am, and by 10.00 am I was in the car being driven home. The staff were very good, obviously used to being asked silly questions and dealing with overly nervous patients. As for the procedure itself, having the flap cut was very unpleasant although not painful, but the laser was no problem (despite a smell like hair burning while the 2nd eye was done)and having the flap smoothed down was weirdly soothing. As the anaesthetic wore off I found I was hardly able to open my eyes, and when I did they watered like a hot waterfall. I went straight to bed whe ...  More...

    Laura

    • Rating
    • 5.00
    • | Posted on 
    • 05/12/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I would recommend laser treatment to anyone, the process is excellent and virtually pain free. the staff at both end were friendly and professional. it feels so nice to not worry about glasses or contact lenses anymore!  More...

    Stu V

    • Rating
    • 5.00
    • | Posted on 
    • 05/12/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had my surgery on November 5th and I wish I had it done sooner! Good vision all round and dont have to worry about spex anymore. I nearly didn't have it done as I got put off by various negative comments with regards the prices being quoted, all I will say is read the adverts properly, they all say from £395 PER eye! I think that the pricing system is clear if people bother to read it correctly. Thanks to all the team at Leeds and Huddersfield.  More...

    Claire Evans

    • Rating
    • 4.75
    • | Posted on 
    • 05/12/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Surgeon: Waseem Aziz Clinic / Consultation & Aftercare: Manchester Minshull St and Cross St (respectively) Surgery: Lasik wavefront (both eyes at same time) Previous prescription: -2.75 with astigmatism in left eye -2.0 right eye Cost £1990 with wavefront My age: 33 - needed corrected vision for past 8 years I had my eye surgery on Thursday 16/11. around 1pm.. I came home and slept/rested until 6pm and looked out of the window.. I could see down the street already! - albiet a bit hazy still and sensitive to light.. the next day - less than 24 hours later I was confirmed as having 20/20 vision! My distance vision is fine day and night - but near vision for reading still settling do ...  More...

    darren @ birmingham

    • Rating
    • 5.00
    • | Posted on 
    • 05/12/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Had my treatment in Birmingham Optical Express four weeks ago with the standard procedure, and my vision is perfect two lines better than driving standard (20/20). Treatment was very quick (Approximately 3 minutes per eye) And could notice the difference immediately. I experienced no pain whatsoever. And recovery has been fast and without any problems. Overall, i am more the satisfied with the results, it was 100% value for money and wouldn't hesitate to recommend it to anyone who needs specticles.  More...

    Andy

    • Rating
    • 4.75
    • | Posted on 
    • 04/12/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Its now 48 hours since I had my treatment and apart from some grittiness (which is relieved with the lubricant drops) and still some sensitivity to light, I feel fine. My prescription - was –5.50 in both eyes, no astigmatism. Clinic – Optical Express, Bluewater. Surgeon – Stefan Klopper. I had LASIK Wavefront treatment. I was asked if I wanted Intralase instead of Microkeratome to create the flap. This was a surprise to me because everything I’d been told previously referred to the “mechanical” cutter. I had though read about the Intralase technique for cutting the flap on other websites and opted for it. The extra £600 was waived in my case as the surgeon said he preferred Int ...  More...

    Claire Markham

    • Rating
    • 5.00
    • | Posted on 
    • 03/12/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had Lasik Wavefront surgery 4 weeks ago at Bluewater and I still can't believe how great it is, Dr Wayne Crewe-Brown and his team were lovely they made me feel really calm throughout, I just wish I had been brave enough to do it sooner!  More...

    Sarah Reynolds

    • Rating
    • 5.00
    • | Posted on 
    • 03/12/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had lasik wavefront on 16th November form Optical Express Manchester. The whole experience was excellent, all the staff were helpful and friendly. The service was efficient. I had excellent vision within 24 hours. I am delighted with the change this has made to my lifestyle already - it is great being able to see!! I am 57 years old and require mild reading glasses, but this is so much better than struggling with a variety of spectacles or varifocals that didnt suit and caused dizziness! I wish I had this done years ago!  More...

    Graham Nigel Harris

    • Rating
    • 4.75
    • | Posted on 
    • 03/12/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 4
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    When I first thought about laser eye surgery I was very apprehensive but I researched Optical Express and eventually came for a consultation. My mind was put at rest during the initial interview and I took the plunge. I opted for the less invasive but initially more uncomfortable Lasek procedure. I was dreading the thought of having this done but gritted my teeth and went ahead. I was in the operating room for a total of fifteen minutes. The laser was used for around thirty seconds per eye and I did not feel a thing. The contact lens was installed in each eye as I had been instructed. What was I so worried about? I was informed about the aftercare procedures that needed to be foll ...  More...

    Mark Todd

    • Rating
    • 5.00
    • | Posted on 
    • 03/12/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Great all round.. after 3 weeks I dont use any eye drops and my eyesight is pretty well 40/20 in both eyes. The experience is now way near as bad as everyone says. The operation is done quickly , the only discomfort is the pressure on the eyeball which is not painful, just uncomfortable and only for a minute or two so DONT PANIC!! After the operation you can see straight away although the anti inflammatory drops make your eyesight a little milky and you are a little light sensitive. When the aenesthetic wars off I experienced grittiness in both eyes and although I lay in a dark room with my eyes closed and tried to slepp i found it too uncomfortable to drop off, however after a couple of ...  More...

    David Higgs

    • Rating
    • 5.00
    • | Posted on 
    • 03/12/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    One month after surgery now and my eyesight is better than 20/20, its given me a new lease of life and more confidence too. Well worth the money. - Bournemouth Clinic  More...

    Shu Chen

    • Rating
    • 5.00
    • | Posted on 
    • 27/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    It was the right decision i made. The surgery changed my life totally. Everything is different now thanks to Optical Express.  More...

    june williamson

    • Rating
    • 5.00
    • | Posted on 
    • 27/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Each day my eyesight improves,felt the solution painfull if only for a few seconds. I had lasik wavefront, well worth it! all staff thoughtfull and professional.  More...

    Susan Greenbrooke

    • Rating
    • 5.00
    • | Posted on 
    • 23/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Hi,I had my laser surgery on the 9th and within 2 hours could see the TV clearly without glasses for the 1st time in 17 years!!!!.Vision was above driving standard at my post op check he next day and continues to improve.I had Lasik with Intralase.I was unable to have Wavefront as due to congenital opacities on the lens' of my eyes they could not get a clear picture.My surgeon, Mr Wayne Crewe Brown (Bluewater) explained that standard Laskik was just effective without a bad wavescan and i am really pleased with the results.My vision is still improving and due to the Intralase i am not suffering much dryness of the eyes.My experience At Bluewater was and continues to be a very positive one ...  More...

    Ida Wall

    • Rating
    • 4.75
    • | Posted on 
    • 23/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 4
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had my laser surgery done in Birmingham 3 months ago, even though I had all my consultations done at Milton Keynes. I was conditionally approved surgery in February of this year, but had to wait till April as my latest prescription was only 10 months old. I went on holiday in April and only came back in May. Unfortuneatly I got an eye infection on holiday which delayed my surgery until August! Needless to say, it was quite frustrating but Dasi Reyu of Milton Keynes was great and supported me all the way. I wanted to have it done before I went on holiday to America in September and we could only get an appointment in Birmingham. I had the wavefront technology done during surgery and I have ...  More...

    malsiri

    • Rating
    • 4.50
    • | Posted on 
    • 23/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.50
    • Customer Service: 5
    • Surgeon: 4
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    After much deliberation, I decided to have lasik surgery done in the summer of 06. I can't believe the results, so amazing to ditch the specs after 16 years!Wish i'd done it years ago. I recommend it to everyone, go for it!Brilliant results. Birmingham branch.  More...

    Adam Roche

    • Rating
    • 4.50
    • | Posted on 
    • 17/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.50
    • Customer Service: 4
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    A little expensive, but who can put a price on better than 20/20, when you have been wearing glasses for 18 years. Im still grining 4 weeks later, better than ever expected. on the day its a bit nerve wracking, but the staff and surgeon where very good and it was over before you know. have it done you will have forgot what it is like not to have to wear glasses all the time.  More...

    Chrissie Booth

    • Rating
    • 0.00
    • | Posted on 
    • 13/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Well so far so good! After 18 years of wearing hard contact lenses, much soul searching, reading and research I have finally decided to take the plunge. Optical Express in Leeds is my obvious choice as they are my usual opticians and therefore have all my history. I went for my consultation on 1st November with Hannah who was lovely. Very informative and thorough and basically just fab. Sharmina my laser councellor was equally as lovely, answered all my questions, put my mind at rest and is there whenever I need her. Anyway, two hours later and after many eyeball numbing pupil dilating tests I was deemed fit and healthy and suitable for Lasek eye surgey. To be honest I was hoping for Lasik ...  More...

    Sarah-Jane Broadway

    • Rating
    • 5.00
    • | Posted on 
    • 13/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Excellent! Great service, Lovely people! & I can see again - Very Happy (Bournemouth)  More...

    Ian Rigby

    • Rating
    • 5.00
    • | Posted on 
    • 13/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Optical Express were fantastic from start to finish. From my research they were in the middle range for price but for something important as this i deemed it necessary not to be a cheapskate! They have a lot of branches that can look after you which makes it very convenient and i had lasik suregy using wavefront technology. Surgery was like going to the dentist and having a tooth removed - glimpses of pain and nail marks in the reclining seat! After you will have a lot of discomfort in your eyes (simialr to having a lot of sand in them) for about 4 hours. I physicially couldnt open my eyes once the anaestetic had worn off. After that i watched the boxing on the TV - without my glasses! The n ...  More...

    Pete Fishwick

    • Rating
    • 5.00
    • | Posted on 
    • 12/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had Lasik eye surgery with Wavefront. I was nervous at the time of surgery but the staff were great and talked me through the procedure.It was all over in minutes and I now have 20/20 vision.I would definatly recommend it. Thankyou Pete-Bournemouth  More...

    Jo

    • Rating
    • 4.75
    • | Posted on 
    • 10/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    I had my surgery done on Nov 1st at Bristol. I'm really impressed with the are from start to finish. I had my consultation at the Cardiff clinic, where they were really understanding and nice. They gave me all the info I needed. I thought it over for a few days, and then booked it. In between booking it and the actual surgery i got scared and rang up a few times double checking things, and each time they were really patient and understanding. I think i was lucky with my experience. I had no pain whatsoever. it was a weird sensation when they clamp your eye open, but i wouldn't class it as uncomfortable or painful. I now have 20:20 vision in one eye, and above driving standard i ...  More...

    Adam Gale

    • Rating
    • 4.50
    • | Posted on 
    • 09/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.50
    • Customer Service: 4
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Southampton, LASIK/Wavefront, 7 Nov. Customer Service - 4. They try hard, I am sure, and they are friendly enough, but their admin is poor. Surgeon - 5. I used to wear glasses, now I can function without them. Simple. Technology - 5. It worked perfectly. If they could find a way of getting the ring around the eye without it feeling like a donkey is trying to kick a cannonball into it, it would be great! Value for Money - 4. Let down by the overall admin. It kind of kills the experience of a day which should flow, and it's a lot of cash, whichever way you look at it. OK, following on from the post below, I had the surgery yesterday (7 Nov). As we know, Optical Exp ...  More...

    Lindsay

    • Rating
    • 5.00
    • | Posted on 
    • 09/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I did a lot of research before finally choosing Optical Express and I'm delighted I did. I had visted Optimax in Glasgow but just wasn't confident about their technology or results. When I visited Optical Express I was impressed with their customer service and clear information they gave, elsewhere I left feeling confused with all the jargon they used. I has LASIK with intralase and wavefront with Mr Wayne Crewe-Brown, and I'm over the moon with the results. It was so easy, I arrived at the clinic at 9am and got picked up at 10.30, I slept for a few hours (which is the best thing to do)and had clear vision that afternoon! Mr Crewe-Brown was excellent, he was talking to me thr ...  More...

    Paul Shears

    • Rating
    • 5.00
    • | Posted on 
    • 09/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I have worn glasses for 20 years, so I decided to have surgery, abit nervous about the procedure, but it only lasted 10-15 mins, staff at reading very good,excellent consultation and follow up visit at Bournemouth. All worth it, I would definatly reccomend. Thanks Paul-Bournemouth  More...

    JAYNE CLARKE

    • Rating
    • 4.25
    • | Posted on 
    • 08/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.25
    • Customer Service: 4
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 3
    • Price Paid for surgery
    • £ 0.00
    I had my surgery on Friday 3rd November at Bristol. Apart from the clamping which as everyone else has said is a very unusual feeling (not a good one I might add) everything else was brill. I went home and slept for about 4 hours and when I woke up I could see. At my follow up appointment at Cheltneham the next day I was already at driving standard but do not feel confident enough because I am still gettin blurred vision which as told is normal, just hope it clears up. I just want to tell everyone thatI can see. It is good but not for the faint hearted. I would say go for it.  More...

    flound_c

    • Rating
    • 1.00
    • | Posted on 
    • 07/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 1.00
    • Customer Service: 1
    • Surgeon: 1
    • Technology Available: 1
    • Value for Money: 1
    • Price Paid for surgery
    • £ 0.00
    I had Lasik surgery last week, but chose not to use Optical Express and went with Optimax in the end (birmingham)..... I went to Optical Express in Bham first and was very unnerved by the hard sell, and what I felt was a very unprofessional approach. First off half way through the consultation the women said if I wasn't going to book today there was no point in her carrying on (bit rude as this was sold as a no obligation consulation)! I didn't see the surgeon and the people I did see weren't sure whether I'd be suitable for Lasik or Lasek; I was told the surgeon would decide on the day. When I asked how I would know how much time to take of work I was told 'take ...  More...

    claudine douglas

    • Rating
    • 4.25
    • | Posted on 
    • 07/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.25
    • Customer Service: 2
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had my surgery yesterday at the manchester clinic with Mr Waseem Azir. Although my vision is amazing and im really pleased with the results, all did not go as planned. Firstly once I had booked my surgery the customer service I received from head office and manchester cross street branch was terrible. I had to ring 3 times for my confirmation (which eventually had to be e-mailed the day prior to my surgery). Upon arrival I was also informed that the 10month payment plan had been put through on someone else's address so i faced the prospect of having to ring my bank to move money from my savings to pay for the surgery in full. Luckily this was resolved...after an hour of stressing!!! ...  More...

    gayle millar

    • Rating
    • 5.00
    • | Posted on 
    • 07/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    wearing glasses for 15 years, i was pleased to hear that optical express were promoting a free consultation to find out more about laser surgery. The care and attention i received after my lasik surgery was second to none. I would recommend lasik surgery to anyone, the freedom from glasses is fantastic. I now have 20/20 vision thanks to optical express.  More...

    Adam Gale

    • Rating
    • 0.00
    • | Posted on 
    • 03/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    No ratings yet, as I am going through the process as we speak! First went to Optical Express in Southampton about 8/9 months ago, but had to cancel the booking as I was sent at very short notice to the Gulf. Bit of a drama getting my cash back, took lots of phone calls, which left me a little concerned about how the overall experience would be. It would appear that the admin is still not perfect, but not many companies are - I have also found out that some of the comments on these sites can be taken with a pinch of salt and should be viewed from a more realistic perspective. Whilst some people no doubt have poor experiences, if you want horror stories go to the US sites where they are ab ...  More...

    Kevin Grant

    • Rating
    • 4.25
    • | Posted on 
    • 03/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.25
    • Customer Service: 5
    • Surgeon: 3
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Had the standard one. The clamping and operation hurt. I wasn't expecting that, so I was a little bit shocked at the time. I was also in real pain with the eyes after the operation. I sat in bed the whole day with my eyes shut, listening to the England match. The tears that you cry (not caused by losing to Croatia) exacerbate the feeling of discomfort. However, after an ibuprofen, the discomfort subsided. I was just getting used to being looked after by my mum and enjoying being a beautiful and vulnerable blind boy, when, after about 6 hours, my eyes opened spontaneously. First impressions were that the sight was very good; I wasn't sure whether a bit of blurred vision was the operat ...  More...

    Mr Chau

    • Rating
    • 4.75
    • | Posted on 
    • 03/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Surgeon: Dr Lorimer Esselaar Surgery: Lasik Wavefront Location: Newcastle upon Tyne Branch Date: 3rd Oct 2006 Just like to thank the following people at the Newcastle branch of Optical Express who have been very supportive during and after my laser treatment: * Jean Hey who answered all my questions prior to the operation; * Dr Lorimer Esselaar and his support staff; * Claire Dowson and all the staff at the Newcastle branch. I had a high prescription which meant I was only suitable for Lasik Wavefront, it took about a month before I had slightly better then 20:20 vision as my eyes took time to settle down (eyes still need time to settle down due to my prescription). The laser o ...  More...

    mark Dawson

    • Rating
    • 5.00
    • | Posted on 
    • 03/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    i have just got back from my one week check up, i had wavefront lasik treatment and now have better than 20/20 vision, this has changed my life , i would reccomend optical express at bluewater to anyone, first class service from start to finish.  More...

    Hilary Wiggin

    • Rating
    • 5.00
    • | Posted on 
    • 03/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had my Eyes done in the Glasgow Branch of optical express on 22nd of September I was terrified everyone was fantastic This has completely changed my life the confidence that I have now is unbelievable thank you so much all of the team for being so helpful and professional. I now feel a fab fifty thank you thank you.  More...

    Bernadette Johnson

    • Rating
    • 2.50
    • | Posted on 
    • 03/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 2.50
    • Customer Service: 1
    • Surgeon: 3
    • Technology Available: 3
    • Value for Money: 3
    • Price Paid for surgery
    • £ 0.00
    Had laser surgery at Newcastle in July, vision not great awaiting possible further treatment. After care has been abysmal, appointments cancelled, locations changed, no one available in my local area when I need advice, today I tried Middlesbrough, Stockton, Darlington - no one available! Tried newcastle twice - no one available, will ring back, no return call. I wish I had never heard of Optical Express  More...

    Alison Taylor

    • Rating
    • 4.75
    • | Posted on 
    • 03/11/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 4
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    staff were very helpful and kind. no problems with the surgery and now i can see so much! would recommend it to anyone. Go for it!  More...

    Jason Woodruff

    • Rating
    • 5.00
    • | Posted on 
    • 26/10/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had Lasik eye surgery with Wavefront... Wow, I only wish I had it done sooner The staff were all very helpful and informative. Thankyou very much Woody-Bournemouth  More...

    Jason Lewis

    • Rating
    • 5.00
    • | Posted on 
    • 26/10/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    The surgery seems to have been a complete success. The care i have recieved from all the Bournemouth staff has been very good before and after surgery. Thank you- Bournemouth  More...

    Elaine White

    • Rating
    • 3.50
    • | Posted on 
    • 26/10/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 3.50
    • Customer Service: 4
    • Surgeon: 4
    • Technology Available: 5
    • Value for Money: 1
    • Price Paid for surgery
    • £ 0.00
    Has anyone else had the same problem as me? I didnt think my eyes were that bad but after a visit to optical express I feel absolutely devastated. Im short sighted with astigmatisim with a prescription of -3.25 r -1.25cyl and -2.00 -1.50cyl. Ive come away after being told that I not only have large pupils(?), thin cornea and night vision problems ( something again I didnt know I had) I like many others have seen the advertising for from £395. per eye. I have realistic expectations and didnt think Id be near that (probably around £700) but I have been quoted £1295.00 per eye!!! (this is the equivalent quote to Moorfields eye hospital!) Does anyone know a more affordable clinic within H ...  More...

    Matthew Sullivan

    • Rating
    • 4.25
    • | Posted on 
    • 25/10/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.25
    • Customer Service: 3
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Surgeon: Osama Giledi Surgery: Lasik Wavefront Location: Shaftesbury Ave Date: 14 Oct I had a prescription of: +3.5 Longsighted and -2.5 astigmatism in both eyes. Optimax and AVC wouldn’t touch me with this prescription, Ultralase dithered over whether I should have Lasik or Lasek (something to do with my eye socket structure for cutting the flap). Optical Express said they could do it no problem. I’ll summarise my findings first: Optical Express’s admin seems to be organised chaos, the surgeon Osama Giledi is a top bloke who did a great job, and the results after 10 days are encouraging but not spectacular as yet. Having already had admin issues with the Reading branch while att ...  More...

    m d hollingsworth

    • Rating
    • 4.50
    • | Posted on 
    • 21/10/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.50
    • Customer Service: 5
    • Surgeon: 4
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    I had my eyes done yesterday, I must say the the clamping of the eyes open for the procedure hurt a bit but it only felt like the operation took two minutes max. I didn't feel any pain or discomfort on the eyeball whatsoever and only once had a brief and faint smell of burning. While my eyelid felt like lead for the rest of the day the discomfort was minimal, I would liken it to wearing your contact lenses for too long and they are irritating you. Twenty four hours later my eyesight is great, i have no discomfort whatsoever so much is the improvement I must remind myself that it is only a day since the op and I need to carry on taking my eye drops. The staff at the York shop are ever ...  More...

    Stacey (London)

    • Rating
    • 4.75
    • | Posted on 
    • 20/10/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 4
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I read practically all the reviews on this website before making my decision to go with optical express. Futhermore I was familiar with them having used them in the past for my contacts and glasses. So I had my lasik/wavefront surgery on the 27th september 2006 and will give my honest account of the procedure and my progress since then. Background: My left eye was -1.50 and my right eye was -2.00. One of my colleagues commented that I was going to do laser surgery for "only that" and I thought why should i wait until it was -18! So if you are thinking you will wait until it's worse - forget it! Do it now! The day: Staff were very friendly despite the centre being very busy that m ...  More...

    Graham Wilkes

    • Rating
    • 4.00
    • | Posted on 
    • 19/10/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.00
    • Customer Service: 2
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Company: Optical Express Consultation: Watford Branch Surgery: Milton Keynes Surgeon: Mr Waseem Aziz It’s been 3 weeks since my surgery and I’ll try to give you an honest account of my experiences. I had the initial consultation back in June at the Watford branch, and not knowing what to expect, or what should have happened I undertook the tests and was informed that I was suitable for LASIK Wavefront. £200 deposit was paid and I was scheduled to have the surgery in September. This is where it all goes wrong. Some may think it’s trivial, but a whole series of administrative errors from the Watford Branch made the pre-op build up a nightmare. Things like letters about surgery da ...  More...

    jayne clarke

    • Rating
    • 0.00
    • | Posted on 
    • 19/10/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I am booked in for wavefront treatment at Bristol on 3rd November, my prescription in both eyes is -8.00. I f anyone with as high a prescription has had the surgery please let me know your views. It would also be a good idea if it was compulsory to put your precription as you have all these good reports but no mention of their prescriptions.  More...

    frazer

    • Rating
    • 2.75
    • | Posted on 
    • 19/10/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 2.75
    • Customer Service: 3
    • Surgeon: 2
    • Technology Available: 4
    • Value for Money: 2
    • Price Paid for surgery
    • £ 0.00
    I had Lasik Wavefront nearly 4 months ago. My left eye is 20/20 but my right did not go so well and after a referral to the surgeon for 'enhancement' of the right eye I was told I shouldn't bother as it may not end up any better - but possibly worse. I paid extra for wavefront as it was told it would enhance my night driving vision. It didn't. The imbalance between the vision in both eyes means my eyes get very tired and sore by the end of the day because they are competing with other to find a mean average. Some days wish I hadn't bothered.  More...

    Kim Olive (Mr)

    • Rating
    • 5.00
    • | Posted on 
    • 16/10/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had my surgery on Oct 7th and needless to say, I was very apprehensive about letting someone point a laser directly into my eyes having spent many years being told that this practice was not advisable. I can honestly say that at no point during the procedure was there any real pain, it was merely a discomfort. After the procedure, which took about 10 mins for both eyes, my short vision was excellent, although a little cloudy due to the administration of eye drops immediately after the surgery. Apparently, the anti inflammitory drops are a steroid & these affect your vision whilst taking them. This caused my distance vision to be slightly blurred which is a little off putting but I have bee ...  More...

    michael

    • Rating
    • 0.00
    • | Posted on 
    • 15/10/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Can anyone tell me why the cost increases with prescription? I can' see why, if it's the same laser taking the same time. Is it really as simple as a marketing dodge? either way, i'm voting with my wallet and going elsewhere.  More...

    Jo Kenvyn

    • Rating
    • 5.00
    • | Posted on 
    • 13/10/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I was really nervous about having the proceedure but was reassured by the staff at both the stockton and newcastle branches. the surgery was quick. I was in and out in 30 minutes. My eyes felt gritty and itchy afterwards but the next day my eyes were fine. I could see immediately after the surgery, my right eye was a little blurry but again the next day i was fine. I now have clear vision for the first time in 13 years! Thankyou  More...

    lisa

    • Rating
    • 2.25
    • | Posted on 
    • 12/10/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 2.25
    • Customer Service: 2
    • Surgeon: 3
    • Technology Available: 3
    • Value for Money: 1
    • Price Paid for surgery
    • £ 0.00
    Hi There, I am another person who has just been to Optical Express for their £395 treatment to find out they actually wanted double that.No Thanks.  More...

    G Ratcliffe

    • Rating
    • 4.50
    • | Posted on 
    • 08/10/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.50
    • Customer Service: 4
    • Surgeon: 4
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Had Wavefront Lasik surgery at the Oxford branch on 6th October. Have to say, was fairly calm before hand due to reading many good reviews across this site, but that still doesn't prepare you for somebody cutting into your eye! It is, however, over very, very quickly. My eyes were very sore afterwards and couldn't bear to open my eyes for the next 4 or 5 hours. After a sleep in the afternoon though I felt a lot better, although still couldn't focus very well on anything. Following day had the first checkup and vision was better than driving standard, but my vision is noticably fluctuating. Optician said that this is quite normal and should get better over the following week. ...  More...

    Lynn Joyce

    • Rating
    • 5.00
    • | Posted on 
    • 07/10/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Would highly recommended this to any one who wears glasses, only a little pain for the first 24 hrs and then it just gets better and better,Amazing!  More...

    Tony Niker

    • Rating
    • 4.75
    • | Posted on 
    • 06/10/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    How amazing to be able to see with out glasses. When I woke up this morning and looked out the window I could see across the Solent and clearly see the Ilse of Wight. A lot of money, but I should of done it sooner.  More...

    anthony parkin

    • Rating
    • 4.75
    • | Posted on 
    • 06/10/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    was the best thing ive have done!!!! have got now better than 20/20 vision. very pleased. would recomend it to anyone  More...

    janahan

    • Rating
    • 0.00
    • | Posted on 
    • 05/10/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    A little nervous before the operation but was confident of a successful result after reading many testimonials. After a lot of waiting i was finally called in. The only pain was the slight pressure applied to the eyeball, 10 mins later and it was all done. The surgeon told me everything had gone well. Had a check up the next day and had better than 20/20 vision. Its now 4 weeks on and i still have the same vision. Absolutely no regrets about having it done!  More...

    Victoria Nunn

    • Rating
    • 5.00
    • | Posted on 
    • 04/10/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Well worth doing, it has made a huge difference. Reccommed it!  More...

    Susan Humphries

    • Rating
    • 4.50
    • | Posted on 
    • 04/10/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.50
    • Customer Service: 4
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Had Lasik with Wavefront in Glasgow on 25 August. Anticipation is far worse than the actual surgery. Was put at ease in Glasgow by the Laser Clinic staff straight away. Was told that to correct my long vision I would need reading glasses, which I accepted, however, six weeks on and my short (working) distance is still causing problems (images not clear and words with ghostly outlines). Told at check up still had dry patches on eyes and should get better. Has anyone had any similar symptoms and if so, what was the outcome.  More...

    Karen Atkinson

    • Rating
    • 5.00
    • | Posted on 
    • 04/10/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Great tretment and aftercare, no problems at all. Only a bit of discomfort on the 1st day. Thereafter all was great. Would recommend this to anyone. K. Atkinson  More...

    Mike Sanderson

    • Rating
    • 5.00
    • | Posted on 
    • 04/10/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had Lasek Wavefront treatment at Southampton (West Quay) Optical Express on 14th August 2006 to correct my short sightedness, the treatment came to just under £2000. I wasn't suitable for Lasik surgery because my cornea tissue was too thin, I was told at the initial Consultation recovery for Lasek was slightly more painful and lasted longer but I still went ahead regardless. The surgery was painless & only lasted 15 minutes, I had some pain that evening & further discomfort for three days until the bandage lenses were removed but I would definitely recommend the surgery to anyone as my eyesight is now fantastic & I have better than 20/20 vision in both eyes – no more contacts & ...  More...

    Phillip Cowlishaw

    • Rating
    • 0.00
    • | Posted on 
    • 29/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Had op a week ago, absolutely no problems, home within four hours, was able to see really well. The only problem has been dry eyes at night- this was solved by purchasing some liquid tears from the pharmacist. Cant believe i didnt do this sooner, its fantastic-Bournemouth  More...

    Dean Bruyns

    • Rating
    • 5.00
    • | Posted on 
    • 29/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    The surgery itself was fine, very quick and relatively painless. The clamping was the only really uncomfortable part. After surgey, eyes were very uncomfortable, gritty and light sensitive. Went straight to bed and woke up in the morning 100% better. No regrets about getting it done, would definately do it again if i had to. Wish i had it done earlier!  More...

    Jason Taylor

    • Rating
    • 4.75
    • | Posted on 
    • 27/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Very good service, staff are very considerate and knowledgeable. Surgery lasted a matter of minutes and was completely pain free. put up with the irritation after the aenesthetic wears off for a few hours and sleep as it is like a new lease of life when you wake up. Pain free after this initial stage and recommended to everyone.  More...

    Mike Sanderson

    • Rating
    • 4.75
    • | Posted on 
    • 27/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    I had Lasek Wavefront treatment at Southampton (West Quay) Optical Express on 14th August 2006 to correct my short sightedness, the treatment came to just under £2000. I wasn't suitable for Lasik surgery because my cornea tissue was too thin, I was told at the initial Consultation recovery for Lasek was slightly more painful and lasted longer but I still went ahead regardless. The surgery was painless & only lasted 15 minutes, I had some pain that evening & further discomfort for three days until the bandage lenses were removed but I would definitely recommend the surgery to anyone as my eyesight is now fantastic & I have better than 20/20 vision in both eyes – no more contacts  ...  More...

    Toni Hayes

    • Rating
    • 4.25
    • | Posted on 
    • 26/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.25
    • Customer Service: 3
    • Surgeon: 4
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Wow. I had my survey at the Bluewater store in March 2006. I sometimes still go to push my glasses up my nose but other than that I do not miss them at all. The services provided at the store were very fast and effective. I do however feel that the customer service provided there could have been a little better. A small price to pay for 20/20 vision in both eyes. The surgery itself was very fast. I was very nervous to say the least, after all you are putting your eyesight into the hands of a machine and a human. Please do not let this put you off. It was all very bizarre, the eye patches, the clamp to hold your eye open, the cutting process, the flashing red light and then the n ...  More...

    Andrew Wilkins

    • Rating
    • 5.00
    • | Posted on 
    • 21/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Exellent service unbeleivable speed and results  More...

    Denise Brannigan

    • Rating
    • 5.00
    • | Posted on 
    • 21/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    The best decision I ever nade. The difference is amazing. I would reccommend it to anyone considering it. There is nothing to worry about, it was painless and was over in less than 5 mins. Straight after the sdurgery I could see almost as clear as I could with my contacts, the only difference was my vision was slightly misty, which cleared up after a couple of hours... Its the simple things you notice, like being able to pluck your eyesbrows and actually be able to see the hair. The surgery was with out adoubt the best money I have ever spent. All the staff were so friendlyand helpfull, they really put me at ease.  More...

    Christian

    • Rating
    • 4.75
    • | Posted on 
    • 20/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Today was my 4 month follow-up appointment. In general, very good results (20/10 vision!) however my eyes are still quite dry. had Lasek Wavefront surgery on the 29th April at the Birmingham clinic. So just over four months today… and what a journey it has been. First of all, I was expecting Lasik but because of my thin cornea and because of the fact I play ice hockey (Lasek is better for people who play contact sports), it was strongly suggested to have Lasek instead, which I accepted . Absolutely no wow factor after the surgery, more of a small pain/blurry vision and a smell of burn (weird). Recovery with the contact lenses on was a nightmare, I suffered lots of pain day and night. N ...  More...

    robert turley

    • Rating
    • 4.75
    • | Posted on 
    • 20/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Its 11 days since my lasik wavefront surgery on both eyes at Optical Express,Queen Street,Oxford and my site is 20 plus in both eyes,I have the eye sight of a 20 year old if only the rest of my body was.I am 57 yrs old.Chris Gascoigne was a superp optometrist explained every thing to me both before the operation and his after care has been superb.Mr Bal Manoj the surgeon and his team were exceptional and I cannot thank them enough for a totaly painless procedure.Thankyou.  More...

    Dawn Copsey

    • Rating
    • 5.00
    • | Posted on 
    • 20/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I Have just had my 3 month check up in Milton Keynes, My sight just keeps getting better and Better! Everything as been so good from the inital Consultation to today. I only have positive things to say, It's been the most wonderful experience and I would recommend the surgery and this Centre to all (I had Lasik Wavefront)  More...

    Darrell

    • Rating
    • 0.00
    • | Posted on 
    • 20/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I am having wavefront lasik for my +5 / +5.5 prescription in newcstle next week (£2590) not cheap, somebody tell me I am going to have great eyesight and finally say goodbye to contacts forever. I work in a safety critical position so accurate eyesight is essential, will somebody please post their results if they have had a similar prescription as I, I would really apreciate it. Many thanks.  More...

    Dean

    • Rating
    • 5.00
    • | Posted on 
    • 20/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Treatment @ bluewater This is the easiest and greatest thing that could have happened to me apart from a minor inflamation and lots of bluewater visits. All went well and would recommened to everyone. And now i have better vision than EVER!!  More...

    Sarah Beech

    • Rating
    • 4.00
    • | Posted on 
    • 18/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.00
    • Customer Service: 3
    • Surgeon: 4
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Congratulations to all those who post their comments after 24 hours to say their eyesight is perfect - so did I. However, I had surgery in April and am booked in to have my left eye "done" again as the surgery caused astigmatism in both eyes which makes everything blurred. They reckon my right eye is not so bad but I think it will still need doing again so will wait and see how the left one goes. It's cost me a fortune in bus & train fares getting from Huddersfield to Leeds on a very regular basis for checkups prior to re-surgery. At last my optometrist is moving to Huddersfield so checkups will be less time consuming. When they did all the pre-surgery checks weeks ago in Leed ...  More...

    Neil

    • Rating
    • 4.50
    • | Posted on 
    • 15/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.50
    • Customer Service: 4
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    I had lasek wavefront treatment at glasgow optical express on 5th september to correct my short sightedness (prescription, -1.75, -2.25) treatment came to just under £2000. originally wanted lasik but was told on the day of surgery i wasn't suitable because my corena tissue was too thin, was a bit disappointed because I wasn't told this at the consultation and I knew the recovery for lasek was more painful and lasted longer, but I went ahead with it. the 4 days I had the contact lense in was uncomfortable but not painful. it helped if I just sat and watched the tv and didn't move my eyes much. eyesight varied when the lense was in, sometimes it was very blurry but I thnk this ...  More...

    Hannah Rye

    • Rating
    • 5.00
    • | Posted on 
    • 15/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Having laser surgy was the best decision I have ever made, it has changed my life. At oxford optical express the staff are so friendly and caring, they make you feel really comfortable and calm about every aspect of the surgy. My surgeon - Stefan Klopper was great, he spoke calmly and made me feel relax about what was happening. My Optometrist - Chris Gascoigne explained everything clearly and answered all my questions.  More...

    dora

    • Rating
    • 5.00
    • | Posted on 
    • 13/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I am nearly two months on now from my last comments. Have to say that it is lovely not wearing glasses or lenses. However, I have still variable vision. Some days its quite bad by evening with lots of blurring, although the eyedrops help. other days is perfect. I do worry about whether it will settle into the good or the bad version over time. They said I had longer to heal because I had to go back one week after surgery as I had 'creases' in both the flaps they had cut (Lasik). Do be aware that this is a possibility. The surgeon discovered this at my one week checkup, and decided to lift the flaps and smooth them down again, then put a contact lens over it for twentyfour hou ...  More...

    Sharon Ord

    • Rating
    • 5.00
    • | Posted on 
    • 11/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had my surgery on 8/8/06 at Milton Keynes. After my consultation, I was told that I was suitable and opted for the LASIK, Wavefront. I was very scared on the day of my procedure, but very reassured by the staff. The procedure itself was not painful but unpleasant. The good thing is it is over within seconds. Immediately afterwards my eyes were very sore and watery and impossible to open. After a short sleep this improved greatly. A month on, I now have better than 20:20 vision. Absolutely no regrets.  More...

    Dawn Copsey

    • Rating
    • 5.00
    • | Posted on 
    • 11/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I Have just had my 3 month check up in Milton Keynes, My sight just keeps getting better and Better! Everything as been so good from the inital Consultation to today. I only have positive things to say, It's been the most wonderful experience and I would recommend the surgery and this Centre to all (I had Lasik Wavefront)  More...

    janinecoleman

    • Rating
    • 5.00
    • | Posted on 
    • 11/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I was very pleased with the results from the moment after my surgery. it is unbelieveable the difference it has made!  More...

    janine lauder

    • Rating
    • 5.00
    • | Posted on 
    • 11/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    i received the highest standard of customer service with the results being amazing and no discomfort during the procedure or after,well worth the money and a very helpfull and pleasant team thankyou very much.  More...

    Melissa Ellis

    • Rating
    • 5.00
    • | Posted on 
    • 11/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I am so glad I have had my eyes done, I was in 2 minds about it, I thought I would wait a few more years for technology to advance etc etc and it was eventually only after my mother kept going on about what a life-changing experience it was that I decided to go ahead with it. It is difficult to describe what a massive difference it makes to your quality of life on a day-to-day basis. I have had to wear contact lenses/glasses for almost 20 years. In the last couple of years, my eyes have been constantly red and sore and I have spent hundres of pounds on glasses, sunglasses, prescription lenses, contact lenses, eye tests etc. Now, I no longer have sore red eyes and I look like 'me', ...  More...

    Anne

    • Rating
    • 4.75
    • | Posted on 
    • 08/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Hi Had my treatment (Lasik wavefront) on Tuesday 5 September at Bluewater. What can I say, hardly any waiting around they test your eyes twice before the actual procdure to make sure you can still go ahead. Staff were brilliant very helpful and kind explained each step and understood that it was nervous for us waiting, it was good to know that some of the staff there had undergone the treatment themselves so it was peace of mind. Before the procdure the surgeon explained again the procdure and what to expect again although very nervous I wanted to understand what was about to happen. A nurse offered to hold my hand and once in the laser room it was very quick. No pain at all, the eyes are h ...  More...

    Dan Chandegra

    • Rating
    • 5.00
    • | Posted on 
    • 06/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Apart from the long delay, on day of surgery everything went like clock work. I had a consultation with Ultralase too. In comparison Optical Express were a lot more competitive on price. Considering the same machinery is used and the service was great I saw no reason not to go with Optical Express. My prescription was -3.50 in both eyes. Now it is better than 20/20!! In fact it was better than 20/20 the next day. I suffer no dryness, no glare at night and would recommend Optical Express to anybody! Excellent service and excellent job! It’s been 6 weeks now and everything is great!  More...

    Vic Brailsford

    • Rating
    • 5.00
    • | Posted on 
    • 06/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    WOW, fantastic, all the staff at optical express Manchester i salute you, thankyou so much, my vision was 20/20 within 48hrs, being a comedy entertainer i cant tell you what a supprise it was to see all of my audiance for the first time in years, and my first show was 4 days after my treatment, its like a new world, Optical Express ''i love you'' Bobby Dazzler'x  More...

    Bev

    • Rating
    • 5.00
    • | Posted on 
    • 06/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I was in and out within the hour - lunch break service !!!!!  More...

    jane pigford

    • Rating
    • 4.75
    • | Posted on 
    • 05/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 4
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had Lasek wavefront surgery in June 2006 at Optical Express in Newcastle. I paid £1295 per eye (who pays £395?), but the benefit of no longer needing glasses or contact lenses is well worth it. The procedure itself was uncomfortable, as opposed to being painful, and for a couple of hours after my eyes felt really gritty. After that they were fine and I could see by teatime. The next day I had driving standard vision and now have better than 20/20 vision. My only bugbear was that as a user of daily disposable contact lens I had accumulated 5 months of spares. If I had been asked whether I had these I could have put their value (£125) toward the surgery. As it was, after the surgery I retur ...  More...

    Tony Cousins

    • Rating
    • 5.00
    • | Posted on 
    • 04/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    "I went to Manchester 29/08/06 and ended up in Leeds" because of a laser machine breakdown the laser team including surgeon took me and several other people wanting laser eye correction down the motorway in a mini bus to Leeds and got us back to Manchester in time for dinner and it was worth the journey. I only had one eye corrected using the wavefront technique and the next day I was fine. Although I have to wait for my vision to settle down I could see better right away, no pain, no itching eyes, nothing but better vision, I even played a round of golf just 20 hours after the op - I'd like to say thanks to the whole team at Optical Express in Manchester, five star treatment that doesn& ...  More...

    Stephanie Hamilton

    • Rating
    • 5.00
    • | Posted on 
    • 04/09/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Consultation Store - St Enochs Centre, Glasgow Surgery Store - Glasgow Eye Clinic I decided to get Laser Eye Surgery after seeing on web Optical Express. Michael and Kelly put me at ease straight from the first appointment, explained everything and I have never looked back since. My eye sight is marvellous, my eyes are now too strong to wear glasses using computers and the after care is second to none, always making sure that there are no problems. I wished I had done it years ago as it has given me so much confidence.  More...

    stuart

    • Rating
    • 0.00
    • | Posted on 
    • 28/08/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Suzanna did my surgery in Aberdeen a week ago, and my eyes are great! no problems here.  More...

    Graham Wilkes

    • Rating
    • 0.00
    • | Posted on 
    • 24/08/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Location : Milton Keynes Surgeon: Mrs Susanna Boytha I'm scheduled to have surgery with the above at the end of Sept. Does anyone have any feedback on the Surgeon there please?... just so I can get a rounded opinion ! Thanks.  More...

    Zoe Fenter

    • Rating
    • 5.00
    • | Posted on 
    • 23/08/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Had LASIK two days ago at the Oxford clinic (consultation at Cheltenham). Now have better than 20/20 vision!! No pain during the actual surgery at all and lasted only seconds. Doesn't even feel like its your eyes they are operating on! About 20 minutes after drops wore off had huge urge to close my eyes, slept for 3 hours then woke up with perfect vision! So amazing!Slight headache that afternoon but apart from that felt totally fine!! Staff at Cheltenham/Oxford so nice at put me completley at ease. Don't forget to wear night goggles after as easy to rub your eyes in your sleep! Go for it, its amazing!! I keep walking around like a grining moron, staring at all the things I could n ...  More...

    Jen Cook

    • Rating
    • 5.00
    • | Posted on 
    • 23/08/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had Wavefront Lasik in Leeds on 19th July and it was the best decision I've made. The only downside is the long wait which can be 3-4 hours so try for an 8:30am appointment or a mid week slot. Also the price is likely to be a lot more than you expect but don't let that put you off. Dr Bakr certainly knows his stuff, his care and professionalism was excellent. Being nervous I asked for a hand holder which I would really recommend if you feel nervous. The worst bit? The eye clamps which are uncomfy, and not being able to wear make-up for a week afterwards! The actual procedure is over in a few minutes and goes by in a flash. If it's a sunny day take a pair of very strong dark sun ...  More...

    Zoe Hanson

    • Rating
    • 5.00
    • | Posted on 
    • 22/08/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    It has quite simply changed my life! The staff at ProVision were great and the surgeon made me feel very at ease and confident of the proceedure.  More...

    Keith Vaughan-Davies

    • Rating
    • 5.00
    • | Posted on 
    • 10/08/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    This is my first entry after just 3 DAYS of Bi-Lateral LASIK surgery on Friday, 4th August 2006 at a cost of £695 per eye. At nearly 51 years of age, I had worn glasses for almost 48 years of my life for short-sightedness! Since my early 20's, my prescription has been fairly stable at around -2.50(L) and -2.75(R) with mild astigmatism in both eyes. More recently, I have had trouble focusing on my PC monitor and keyboard, having glasses 'on' to see the monitor and glasses 'off' to see the keyboard - an absolute nightmare! I just could'nt read what I had typed without my glasses! Similarly, with contact lenses, I could see all about me from more than 2 feet away but co ...  More...

    les

    • Rating
    • 4.25
    • | Posted on 
    • 10/08/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.25
    • Customer Service: 4
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 3
    • Price Paid for surgery
    • £ 0.00
    Had Lasik Wavefront on the 25th July at Newcastle. The initial consultation went really well and I felt really comfortable - thanks for that. Day of treatment went on but I hated being talked over while I was on the operating chair, talks about snowboarding - I am a Nurse myself and make sure I address the patient, so was a bit annoyed but didn't show it. Anyway surgery went well but was to me painful but only lasted a few mins. I should have had one eye treated but was offered both on the day of operation - which I took, not sure I made the correct decision as the eye I may not have needed surgery on is now much weaker than the other and it was my dominent eye - time will tell. The d ...  More...

    Jacqueline

    • Rating
    • 5.00
    • | Posted on 
    • 10/08/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    January 2006 It is lovely to be able to drive without wearing lenses, I have a new lease of life. Thank you!  More...

    neil byrne

    • Rating
    • 5.00
    • | Posted on 
    • 07/08/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    treated manchester barlow house. surgery date 17/07/2006. cannot say how great i feel just 24hrs later!! to wake up this morning with perfect vision! no glasses, no lenses, no regrets.  More...

    emma

    • Rating
    • 3.50
    • | Posted on 
    • 07/08/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 3.50
    • Customer Service: 4
    • Surgeon: 4
    • Technology Available: 4
    • Value for Money: 2
    • Price Paid for surgery
    • £ 0.00
    My mom had the lasik wavefront treatment in april 06, and paid £2,600, initially for 24 hours she was in extreme discomfort with soreness to the eyes, after the pain had sub-sided she noticed an improvement to her vision which unfortunately was short lived as it decreased as the weeks went by, she is frightened to drive in the dark and when she looks at anyone or watches tv, they all look as if they have 3 of everything!! she has been back today (august) and has been told she needs an enhancement which she is dreading having done again! if she had her chance again she says she wouldnt of bothered, she would of spent the money on a boob job!!!  More...

    Jade

    • Rating
    • 5.00
    • | Posted on 
    • 02/08/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had laser on the 19th July at Leeds and all I can say is the 4hour wait was well worth it. The surgery itself only took ten mins max and was totally pain free.The next day my vision was above driving standard.I would describe it as perfect. If anyone is unsure about laser I would recommend it.  More...

    Sue Gerring

    • Rating
    • 5.00
    • | Posted on 
    • 02/08/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Date of Surgery wwas the 7th July 2006. After the initial nervousness on the day of surgery, not as bad as i imagined. I was able to read the number plates on my way home(although it was like looking at them under water)No discomfort at all post surgery. I was amazed the next day to read the bedside clock without having to put on my glasses first. Many friends are now considering surgery not that i have been their "guinea pig" to see what it was like. Everyone at Optical Express Oxford have been very supportive and encouraging! Thanks to them all!!  More...

    Tara Forrest

    • Rating
    • 5.00
    • | Posted on 
    • 30/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had astigmatism in both eyes quite badly -3.25 & -3.50 and couldn't see a thing without my glasses. I had lasik surgery with wavefront at the newly opened Oxford clinic and all I can say is BRILLIANT! I cannot fault the service, the surgery or the results. The staff are absolutely wonderful, they are all very friendly and put me at ease from the moment I walked in for the consultation. There was no 'hard sell' that I have read about from other companies. The surgery was a bit nerve racking, but not nearly as bad as I expected. I went to bed straight afterwards as I couldn't open my eyes for about 4 hours, and about 8 hours after surgery I was watching telly with no pain a ...  More...

    Ed Bretten

    • Rating
    • 4.75
    • | Posted on 
    • 29/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 4
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    If you're reading this you're obviously considering laser eye surgery and have probably already read countless personal stories...I did too! I had Lasik surgery at the Leeds branch of Optical Express earlier this month and found the staff to be very friendly and informative. They were quite short staffed on the morning of my surgery but to give them their credit they kept me fully informed of what was happening as I went for scans and so on. I found the actual surgery pretty mcuh painless - but it is a touch uncomfortable for a couple of minutes prior to the actual laser treatment. Immediately afterwards you can see much clearer although it is very "foggy". You will definitely have t ...  More...

    Michelle Young

    • Rating
    • 5.00
    • | Posted on 
    • 29/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Consultation and after care Edinburgh George St - Surgery in Glasgow. I am so glad i went ahead and got the surgery done. I couldn't quite believe it when after a little sleep after the surgery i woke up and could see. The staff the whole way through (before,during and after surgery) have all been really friendly and really put me at ease. I would recommend this to anyone, its definitely worth a couple of minutes of discomfort to be able to see unaided. Its only the day after and i (and my eyes) feel great!!  More...

    Paul Dominic Jones

    • Rating
    • 5.00
    • | Posted on 
    • 29/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Truly a fantastic service. I had lasik wavefront, I was very short sighted. I had my consultation in Optical Express Cardiff and could not fault anyone, they were all friendly and very professional. I had my surgery in Bristol Optical Express and was totally relaxed and enjoyed the day. Lasik wavefront has changed my life. I have fantastic vision and I am my confident. Thank you Optical Express you have changed my life.  More...

    Helen Herron

    • Rating
    • 5.00
    • | Posted on 
    • 27/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Had wavefront surgery on 1st July at Shaftesbury Avenue and although I have just had a few days of hazy vision it is clearing now and I am delighted with the results. I can read without glasses for the first time in ten years which is great but I understand that this may not last so I'm keeping my fingers crossed.  More...

    Deborah McGarrity

    • Rating
    • 5.00
    • | Posted on 
    • 27/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Fantastic EK. Couldn't believe how my sight was restored 20:20 vision within hours. Staff and Surgeon in BELFAST were brilliant and very nice. Anyone considering GO FOR IT. Should have done it years ago. Surgery completely painless-only fear was fear of the unknown but by the time the 2nd eye was being treated, I was completely relaxed. Was convinced they had put vision lenses in after as I could see so well after 18 years. Only discomfort was lenses and dry eyes which came with wearing my normal contact lenses anyway!! Superb, have spent the cost 3 times over in glasses, sunglasses and contacts. Thanks so much to all the Staff in Optical Express Belfast-Surgeon; Sales; Optician and ...  More...

    Jason Price

    • Rating
    • 5.00
    • | Posted on 
    • 26/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Only slight pain after the IK operation, but within 5 hours I could start to see the benefits. I feel like I could count the blades of grass in the garden my eyesight is so good! Better vision that with my glasses. Highly recommended!  More...

    Claire Crossley

    • Rating
    • 4.75
    • | Posted on 
    • 26/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    I had Lasik eye laser treatment in May 2006. I was nervous when I arrived at the Optical Express clinic at Barlow House in Manchester but was soon put at ease by the staff who were so reassuring and caring, in particular the Manager, Jenny. The surgery didn't hurt one bit, the best way I can describe it was "uncomfortable". I would recommend anybody to take a good pair of dark sunglasses with you as I was very light sensitive when I left the clinic. I went home to bed afterwards and woke up a couple of hours later and I COULD SEE!!! It is definatley the best money I have spend and wished I had had the procedure done sooner. The aftercare is wonderful too, but not half as wonderful as Mr ...  More...

    KELVIN MCLEAN

    • Rating
    • 5.00
    • | Posted on 
    • 26/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Alot easier and painlessn than the dentist!!Only very slight discomfort after but the results were amazing. Was very relaxed throughout the whole procedure with the Belfast team being very reassuring and talking to me throughout. Money very well spent and would recommend it to anyone.  More...

    Susan Ross

    • Rating
    • 5.00
    • | Posted on 
    • 26/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I am delighted with the vision I now have and happy that I do not have to wear glasses. Surgery went well and was over so quick. Worst thing I found was having to wear the 'night goggles' - My eyes were protected and they were just fine, however my nose and ears were not so good! Main thing is eyes were fine. Everyone at Optical Express were pleasant and helpful.  More...

    rehan

    • Rating
    • 4.00
    • | Posted on 
    • 26/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.00
    • Customer Service: 4
    • Surgeon: 3
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Hi, great to hear so many positive comments and I hope in a few weeks I can give some too. I had asitgmatism in both eyes -2.50 and +2.75 and paid £1090 for both eyes in Leeds. Had surgery a week a go and its probably still early days but long distance and some short distance is pretty poor, i've been passed for driving but don't feel that i am safe behind the wheel as vision is nowhere near as good as with glasses...hope i don't need retreament but i've got this feeling that no matter how many artificial tears they give you it ain't gonna get better...I also want to warn you about surgeons upselling to the wavefront treatment just before going into surgery when you are m ...  More...

    Michelle

    • Rating
    • 4.25
    • | Posted on 
    • 26/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.25
    • Customer Service: 3
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Had surgery at Glasgow on the 14th July at the Glasgow branch of optical express (eye clinic?) wiht suzanne boytha. 10 days later I have better than 20/20 vision and all is well. Loving not having glasses!! Right! the place is a bit of a conveyor belt and you won't feel special! However the critical part for me is that the surgery was professional and clean and the surgeon obviously knows her stuff.  More...

    Surinder Rattan

    • Rating
    • 5.00
    • | Posted on 
    • 26/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    1st. day check up Feels like I am wearing contact lenses at the moment, sight not 100% but more like 80%. The time for next appointment (1 week) I anticipate 95% - 100% recovery and great vision. Operation was painful for about 5 minutes but was better after a few drops. Got 20/20 vision now and I know its going to improve during this week. Thank you. Great Service. No regrets money well spent. Shaftesbury Avenue / July 2006  More...

    Nicola Hawthorne

    • Rating
    • 5.00
    • | Posted on 
    • 24/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Treated at Bristol Wow! A month on and it still seems like a miracle. I can't stop reading posters etc in the distance and having car reg reading competitions! Still go to take my glasses off at night. I have suffered from dry eye and it can be a little uncomfortable at times but it's worth it. Nothing a good pair of sunnies can't help with. Never been so happy with parting with so much money! The staff have been great and I hope many more people will get the thrill and the buzz I've got. Looking forward to getting married now with no glasses on.  More...

    Claire Robotham

    • Rating
    • 4.75
    • | Posted on 
    • 24/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 4
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    (Prescription -2.5 and -2.75)I opted for LASEK surgery as I have hayfever and thought that having a permanent flap might be an issue with rubbing my eyes. I was absolutely terrified before the surgery - I am a wimp - dentists terrify me so I expected it to be like that. When I went in to the laser suite the whole team were brilliant and put me at my ease. I sat in the chair and they talked to me throughout the whole procedure so there were no shocks. I was amazed when after what felt like a few seconds of gentle stroking across my eye followed by the click (and slight smell) of the laser they told me the first eye was done! That made the second eye all the easier and before I knew it, i ...  More...

    T.Garczynski

    • Rating
    • 4.50
    • | Posted on 
    • 24/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.50
    • Customer Service: 5
    • Surgeon: 4
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Had Lasik in Leeds clinic on 10th July. Still blurred in left eye which they say should clear on its own. Like others here i was terrified and the waiting room on the day of surgery was packed as the surgeon was an hour and a half late. Felt a bit rushed and the clip that holds eye open was agony for me. Aftercare is great. Night vision still poor as yet due to blurring. Still reach up to take glasses off at night when i go to bed though! Remember though everyone heals differently. I had -4.75 and -5 something with bad astigmatism in left eye. No £395 per eye for me! Nearer £1600. If blurring goes it will be worth it after 35 years of glass wearing.  More...

    charlie snooke

    • Rating
    • 5.00
    • | Posted on 
    • 21/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Absolutely superb from start to finish. Procedure and options were well explained. The procedure itself was very quick and painless. I would strongly recommend this to anyone & would like to thank all the staff at Southampton West quay for all their attentions. One complaint...I keep trying to take my glasses off at night....then realise I dont have them anymore....maybe a cure for this is needed........I now have better than 20/20 vision...what more can you say????  More...

    dora

    • Rating
    • 4.75
    • | Posted on 
    • 21/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Had lasik wavefront on 18th (ie. two days ago). Prescription was -4 and -4.5 roughly, with very slight astigmatism. Found surgery itself far more terrifying than I had expected from everybody else's comments - the responsibility to keep the eye not being treated open felt really frightening. i actually managed to dislodge the flap as the surgeon was replacing it, and he had to re-paste it down. He used the phrase 'it all depends on you' which completely freaked me out. However, that said, it all went well, and is healing up nicely. The sight gets a little better every few hours. Yesterday at my 24 hour check up I had vision better than driving standard and feel now ...  More...

    elsie ong

    • Rating
    • 4.25
    • | Posted on 
    • 21/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.25
    • Customer Service: 3
    • Surgeon: 4
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    The clip the kept my eye open was very painful...it felt like scooping my eyeball out which was very unusual according to all the painless reports on the web. However, it's worthwhile as I obtained better than 20/20 vision and had no infections so far, the waiting time was 2 hours in Shaftesbury Ave branch which may be a longer wait than any other branch in UK. They also told me after treatment that I was not supposed to take a tube home because of the dust but that was too late.  More...

    Michelle Weston

    • Rating
    • 5.00
    • | Posted on 
    • 21/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Consultation at Eastcheap, treatment at Shaftesbury Avenue. - Cant believe I waited so long ! Surgery went fine, was suprised how quick it was all over. Amazed I could see after 1/2 hour although my eyes were very watery and a bit sore which was what I expected. Daay after surgery check-up, had 20/20 vision, so very pleased. All in all it was the best money I've spent in a while, Staff were great and I cant tell you how impressed I am ! THANKS !  More...

    Colin Holland

    • Rating
    • 4.75
    • | Posted on 
    • 21/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Having spent years buying glasses and contacts I decided to accept that long term surgery would be a cheaper option. Having 2 members of my family already having the lasik surgery I have to say I was not nervous in any way and once the surgery was complete I was justified. The hardest part of the surgery was the clip that keeps your eyes open. Within 3 days my vision was starting to improve and now 5 weeks later my vision is better than 20/20. I found the staff in both Leeds and particularly Manchester (cross street) very helpful and caring. I have now persuaded my sister to have the surgery and would encourage anyone thinking of having laser treatment to take the plunge.  More...

    Nisar Khan

    • Rating
    • 5.00
    • | Posted on 
    • 20/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I felt nervous before the surgery but these nerves were ill founded as the surgery went smooth and pain free. Next few days my eyes felt a little gritty but that soon disappeared and my eyesight gradually got better. A week on and I can see better that ever before. Staff were also brilliant - great support throughout, thanks. Belfast  More...

    Gillian Shore

    • Rating
    • 5.00
    • | Posted on 
    • 20/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Surgery 18th July 2006 Manchester Just to keep you guys informed, went yesterday for my check-up, only to be told that I have got 20:20 vision and I am higher than driving standard. Absolutely fantastic. DON;T HESTITATE JUST GO FOR IT.  More...

    Gillian Shore

    • Rating
    • 5.00
    • | Posted on 
    • 19/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Manchester Clinic Surgeon, Mr Waseem Aziz Hi, just had lasik laser eye surgery this morning, (11.00am 18th July) and i can see a difference already. The surgery itself is nothing to worry about. I had read all the reviews and comments on this site, so I was prepared for everything. The only thing that I was worried about, is that I got told that I had large pupils, so had to sign a consent form, (making sure that I know that I could be prone to haloes and glares)that was a bit of a nervous thought, but oh well, I had already come this far so I went on. The staff are really friendly and talked me through the whole procedure, I felt sorry for the nurse, who held my hand throughout, but ...  More...

    Sheena Macintosh

    • Rating
    • 5.00
    • | Posted on 
    • 19/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Consultation store = Inverness Surgery store = Glasgow EC BEST THING EVER!! No more horrible glasses. Vision is great. Staff at both Inverness and Glasgow are 1st rate. Dave in Glasgow was very re-assuring and Susie in Inverness is excellent - Thank you all.  More...

    G R Hedley

    • Rating
    • 5.00
    • | Posted on 
    • 19/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Had my Lasik wavefront treatment on Monday the 17th at Newcastle eye test result next day 20/20 vision. Today Wednesday the 19th back at work no discomfort vision fantastic. Can not fault the staff who were very professional and pleasant,after wearing glasses/contact lenses for 20 years i would recommend the treatment/company to anyone.  More...

    tracy hughes

    • Rating
    • 5.00
    • | Posted on 
    • 19/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    fantastic, I wish I had it done years ago.great aftercare. Nottingham Listergate clinic.  More...

    Julie Williams

    • Rating
    • 5.00
    • | Posted on 
    • 18/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had Lasik eye surgery on 31.05.06. I had been talking myslef into having done for at least 2 years as I have a morbid fear of anything happening with my eyes (I wouldn't even wear contact lenses). I had wore glasses for 23 years and thought that I would have the consultation as the only thing it was costing me was my time. I went to the Newcastle branch and was extremely happy with the professional & friendly manner which I was treated. I was told that I was a perfect candidate for Lasik and that it would cost £1,600 for both eyes. I decided to bite the bullet and go for it. I was in no longer than 35 minutes for the operation and they done both eyes in the one session. I can sa ...  More...

    Lorraine Kellow

    • Rating
    • 5.00
    • | Posted on 
    • 18/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I was a little nervous about surgery, but it was absolutely PAINLESS and very quick. The staff at both Glasgow and Inverness were very friendly and understanding. I'll definitely be recommending it to all my friends.  More...

    james everett

    • Rating
    • 5.00
    • | Posted on 
    • 18/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Surgery went well. Made such a difference to daily life. The staff in Belfast have been great, pre and post op.  More...

    jane Ellis

    • Rating
    • 5.00
    • | Posted on 
    • 18/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Surgery - Nottingham on 03/07/2006 Fabulous- I feel ten years younger!!!! Better than 20/20 vision. Don't hesitate do it now! Thanks to everyone at Optical Express in Nottingham  More...

    Andrew Wrend

    • Rating
    • 0.00
    • | Posted on 
    • 18/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had a consultation in Reading branch and was told that corrective surgery would not be possible R= +5.50 -3.00 L= +6.50 -4.00 A bit dissapointed but didn't give up. Contacted Advance Vision Eye care (you can follow a link on this sites home page) and was told that they would happily carry out the procedure and couldnt understand optical express's decision. Reading their reviews (5 out of 5!) I have decided to go with them and am booked in next week. With regards to price Op Exp said that if they couldve done the op it would have been £1400 per eye! Advance Eye care have 2 set prices so you know what youre paying and what youre getting. Im not here to slate Op Exp as they have ob ...  More...

    Mike Nettleton

    • Rating
    • 4.75
    • | Posted on 
    • 14/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 4
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Consultation@Eastcheap Surgery @ Shaftesbury Avenue. Vision now is absolutely fine; better than with glasses or contact lenses and absolutely no problems. The only downside was that for 2-3 hours after the Op really had soreness, but fine the next day. Very professional and helpful staff at Eastcheap and at Shaftesbury Avenue.  More...

    kinga zareba

    • Rating
    • 5.00
    • | Posted on 
    • 14/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had surgery at Nottingham Listergate clinic. I would recommend it to everyone!just after one day i see clearly with no pain at all! i am SO HAPPY :) Great job.Thanks alot!  More...

    Samantha Bennett

    • Rating
    • 3.75
    • | Posted on 
    • 14/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 3.75
    • Customer Service: 3
    • Surgeon: 5
    • Technology Available: 3
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    I had my wavefront lasik surgery on the 22nd June 06 at the new Nottingham clinic. My first consultation was excellent, all info given and all questions answered. Given date for op as 21st June. Arrived for appointment and due to a wavefront machine malfunction was sent sent home until the next day. Now although this wasn't a huge problem it did mean extra days off work for me and my hubby and even more parking fees not to mention the anxiety and nerves!!!! But at least they were ensuring quality with there machines. The bit that did bother me was the noticeable lack of confidence in the staff when trying to overcome the problem and advise the patients of what was happening. All that ...  More...

    Helen Long

    • Rating
    • 4.75
    • | Posted on 
    • 13/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    I opted to have wavefront lasik surgery on the 13th June at Newcastle. My prescription before was -3.50 (L) and -3.00 (R). It was one of the best decisions I ever made. The procedure was so quick and my surgeon Suzanna Boytha and all the staff really put me at ease. I went home and went to bed after the procedure and by the next day was fine and was able to drive. I then went back to work the following day. My eyes are still dry but I think that is because I work on a computer a lot. I just went yesterday for my one month check up and the optician said my eyes are fantastic. I still can't get used to the fact that I dont have to wear glasses or contacts anymore. I really would recommend ...  More...

    Rick Daniells

    • Rating
    • 5.00
    • | Posted on 
    • 13/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Consultation @ Eastcheap Treatment @ Shaftesbury Avenue After watching England crash out of the World Cup, I wished I hadn't had it done. Seriously though, it is well worth it. No more searching for the glasses in the morning. The surgery was painless, though a little scary, but after five or six hours (lasik) my eyes started to get better and better. Now after 5 weeks I can se perfect. Nice One , Cheers !  More...

    Katy

    • Rating
    • 0.00
    • | Posted on 
    • 11/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Hi, I have just had my consulatation yesterday at Optical Express Milton Keynes, They say my pupils are classed as large and that my presciption is high (left -4.50 and Right -6.50 with astigmatism) therefore I am recommended to have Wavefront Lasik or Lasek for the price of £2490, thats £1245 per Eye!! The price is a lot higher than what I expected but hopefully the result will be good. I am booked to have my surgery in early August with surgeon Mr STEFAN KLOPPER. Does anyone have similar symptons as I and have had Wavefront op? Was your price similar to my price? Any comments on Mr Stefan Klopper? Any feedback good or bad would be much appreciated as I am very worried. Thanks i ...  More...

    Sarah

    • Rating
    • 4.50
    • | Posted on 
    • 11/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.50
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 4
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Update - 3 months post Wavefront Lasik @ Milton Keynes. I still have prescription & astigmatism in both eyes. They have got a little worse since my check up @ 2 months. Still have dryness so using ViscoTears morning & night, vision fluctuates daily & I now have a twitchy left eyelid!! Gotta go back in 3 months (so I'll be 6 months post-op) & hopefully I'll be considered for an enhancement. Still great being free from glasses/contacts though. General wandering around I don't realize my vision is a bit dodgy, it's just when I have to read something, like the departure screen @ the airport last week, I realize everyone else can read it & I can't :-(  More...

    Shirley MacGillivray

    • Rating
    • 5.00
    • | Posted on 
    • 11/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    It has been a month since I had my surgery. It has been great. The staff at Optical Express, George Street in Edinburgh have been absolutely fantastic. Really reassuring when needed. The surgery was much better than I thought it would be and I was really surprised at how quickly I could see after the procedure - mind you, my legs were a bit wobbly and I thought it best to go back home to rest rather than have a wander around the shops with my friend - everything has a downside. I have had my one month follow up check and am really pleased to find out that I have better than 20:20 vision. Why didn't I do this before. Thanks so much to Annie Crowe, Susanna Boytha, John Pearson, ...  More...

    Carla Tapia

    • Rating
    • 4.75
    • | Posted on 
    • 10/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 4
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Just a few hours after the surgery and I can see clearly, I should have done this a long time ago. The staff were very helpful and supportive I can't thank them enought. Shaftesbury Avenue / July 2006  More...

    Catriona Barritt

    • Rating
    • 5.00
    • | Posted on 
    • 10/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I would say it was the best thing i have ever done and had no hesitation to have the op after the consultation. The staff were all very professional and helpful  More...

    J Greenough

    • Rating
    • 2.50
    • | Posted on 
    • 09/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 2.50
    • Customer Service: 2
    • Surgeon: 3
    • Technology Available: 4
    • Value for Money: 1
    • Price Paid for surgery
    • £ 0.00
    Had Lasik Wavefront over a month ago - I'm just at driving standard but still noticeably short sighted - no clarity at all and suffer in artificial light. Paying extra for Wavefront served absolutely no benefit to me. I'd recommend you only have laser treatment if you are prepared to live with having eyesight worse than when you wear your glasses or contact lenses. I would also recommend you do your research and read all the websites. I rushed into it, and if i had read a few of the honest comments on here stating that it may go wrong, i would have not gone through with it. I personally regret having it done and i am worried about having a re-op to correct my vision yet i cannot w ...  More...

    Amanda Jones

    • Rating
    • 4.75
    • | Posted on 
    • 08/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    I had my initial LASIK treatment in May 05 at the Newcastle branch, but having a high prescription, astigmatisms and large pupils meant I suffered some regression and have needed enhancements. I've just had my final treatment and couldn't be happier with the outcome. I cannot fault the staff here, they have been fantastic and very reassuring throught out the past 14 months. All the staff have been extremely friendly and professional, the clinic location is very close to the town centre so is very easily accessible and the clinic itself is at a very high standard. I would highly recommend the Newcastle Optical Express to everyone.  More...

    robert patterson

    • Rating
    • 5.00
    • | Posted on 
    • 08/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had eye laser eye treatment done at the Newcastle branch of optical express and found it was the best money i ever spent i wish i got it done years ago many thanks to all the staff.  More...

    Michael Hall

    • Rating
    • 5.00
    • | Posted on 
    • 08/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I was very anxious about having lazer surgery as anything to do with eyes scores me. However, staff were very reassuring and although surgery uncomfortable, it was painless and worth it as by next day I hardly felt anything and could see a big difference in my long sight!  More...

    Simon Hodgson

    • Rating
    • 4.75
    • | Posted on 
    • 07/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 4
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had my Treatment at Optical Express in Reading. I couldn't reccomend the treatment enough, its opened up so many possibilities that I couldn't have done before. The customer service was equally superb. They made me feel so at ease throughout the whole process. The waiting is without a doubt the worst part of the whole thing. But after the surgery that was it!!!! The freedom without glasses is superb!  More...

    matthew stafford

    • Rating
    • 5.00
    • | Posted on 
    • 07/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Excellent service.. Excellent value... Recommend to any one....  More...

    Samantha Cichon

    • Rating
    • 5.00
    • | Posted on 
    • 07/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Consultaion @ Eastcheap Surgery @ Bluewater. Absolutely Brilliant! Was very worried about the surgery and got really worked up but was nothing. Laser for 16 secs in each eye & no pain. A little discomfort afterwards and unable to open eyes due to light sensitivity for a few hours but after that the eye sight was excellent. Certainly recommend it!!! Optical Express have been brilliant. Well worth the money. I can see!!!! Yippee  More...

    Ross McMahon

    • Rating
    • 4.50
    • | Posted on 
    • 07/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.50
    • Customer Service: 4
    • Surgeon: 5
    • Technology Available: 4
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Has been great-Not having to worry about contact lenses and glasses is great - makes a change to your everyday life. This vision I have now is better than I had with contact lenses and my eyes feel "so free", no lenses, no soreness, just great vision. I do not get the headaches I used to get when wearing glasses. I would highly recommend this procedure to anyone who wears lenses or glasses. Its a small price you pay for the reward you get. I had initial assessment and aftercares at Eastcheap & the surgery at Bluewater.  More...

    Nicola Hutchinson

    • Rating
    • 5.00
    • | Posted on 
    • 06/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Why didn't I do it earlier?! From my initial consultation in Edinburgh to having the treatment in Newcastle, Optical Express were superb. During the consultation they explained the procedure & re-assured me on all my concerns & anxieties. On the day of treatment the staff were very professional & reassuring. The procedure itself was incredibly quick & painless. My sight is now perfect & my next eye test is due in 3 years! I can't recommend Optical Express enough.  More...

    Gillian Shore

    • Rating
    • 0.00
    • | Posted on 
    • 06/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Hi, could anyone let me know if they have had surgery in the Manchester clinic by Mr Waseem Aziz, I'm booked in for surgery on the 18th July and I can;t wait. Hope to hear from someone soon (hopefully before surgery) Thanks  More...

    tracey

    • Rating
    • 5.00
    • | Posted on 
    • 06/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    a big thank you to optical express in glasgow. had wavefront lasik a month ago and i couldn't be happier. was terrified before my inital consultation but relieved and actually looked forward to procedure (thank you martin) afterwards day of treatment was painless and so easy, everyone was great (they even hold your hand if your a total coward like me) my aftercare has been great too. only my 3 month appointment to go and thats me. everyone is friendly and really positive in the clinic and go out of their way to help. i just love having my new eyes i'd recommend optical express glasgow to everyone. if your thinking about laser... just do it you won't regret ...  More...

    MIKE

    • Rating
    • 5.00
    • | Posted on 
    • 06/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Optical Express what can I say, I had surgery at the Bluewater store back in January I was hesitant at first as this store was brand new. I thought great, brand new equipment, new laser but also a new laser team. The staff were fantastic in particular Krishana the general manager and Mandy the laser manager, they put me at ease and explained that Yes it was a new clinic but collectively the surgical team had many years experience in laser centres. Well, I had my treatment within 24 hours 20/20 vision I thought fantastic, my wife had had laser treatment with Ultralase a few years before what mistake that was; double the cost, a retreatment and she still needs to wear specs!! I AM G ...  More...

    Carole Ferris

    • Rating
    • 0.00
    • | Posted on 
    • 06/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had my surgery done at Reading Optical Express. Absolutely Brilliant!! No need for glasses anymore.I was so surprised how quick it was and how easy it was too!! All the staff were very nice and all the follow-up appointments were fine Thankyou very much Carole Ferris  More...

    Marcus Hutchinson

    • Rating
    • 5.00
    • | Posted on 
    • 06/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had LASIK surgery in BELFAST on 16th May 2006. I am very happy that I was told about the treatment. It has been the best decision I have made. Unbelievable results!  More...

    Paul Lund

    • Rating
    • 5.00
    • | Posted on 
    • 02/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    From the moment I stepped in to the clinic in Newcastle I felt comfortable. I was re-assured on all the concerns and anxieties I had,and was very impressed with both the customer focused staff and the state of the art technology. My sight is now perfect thanks to Optical Express, Newcastle. Thank you all so much.  More...

    Jules

    • Rating
    • 2.75
    • | Posted on 
    • 02/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 2.75
    • Customer Service: 3
    • Surgeon: 3
    • Technology Available: 4
    • Value for Money: 1
    • Price Paid for surgery
    • £ 0.00
    Update: 3 weeks post op. Dryness improved in eyes but still have a prescription of -0.75 in right eye and astigmitism in left. Not too happy but hoping that this will get better within next few weeks. If not, i will need further surgery on right eye to correct myopia. No point in worrying as OE will not consider you for surgery before 3 months.  More...

    Debbie McDonald

    • Rating
    • 5.00
    • | Posted on 
    • 01/07/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had laser eye surgery on Sunday 25th June 2006. The whole experience was fantastic, the procedure was extremeley quick and totally painless only 15 mins. The staff were very friendly and helped to keep me calm. The aftercare has been great also. I would definitely recommend laser treatment to my family and friends.  More...

    carol

    • Rating
    • 5.00
    • | Posted on 
    • 30/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    This was the best money I ever spent. all the staff were great they made me feel very relaxed and comfy. the procedure was not painful at all. The after care was and is second to none. please.. if you are thinking about having surgery don't wait to long, you don't know what your missing.  More...

    M Masters

    • Rating
    • 0.00
    • | Posted on 
    • 30/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Has anybody had treatment at the Southampton clinic? Which surgeon did they use and what was the overall opinion? Also does anybody have any experience of 'monovision'? Because of my age I would need reading glasses and am interested in hearing how people have adapted to 'monovision'. Or did anybody find switching the need for glasses for distance to needing them for reading a 'pain'?  More...

    KIERAN STEVENS

    • Rating
    • 5.00
    • | Posted on 
    • 30/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    THE OPERATION WAS QUICK, PAINLESS AND COMPLETELY REWARDING. MY "NEW SIGHT" WAS REALLY PERFECT IMMEDIATELY.  More...

    Jessica May

    • Rating
    • 5.00
    • | Posted on 
    • 30/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    The entire process has been an absolute pleasure. The staff at EASTCHEAP were fantastic to start with and this was only confirmed on my visit to Shaftesbury yesterday for the surgery. My eyes were a bit uncomfortable afterwards but feel amazing this morning. Still a little blurry but the improvement is vast and quite unbelievable. -At every stage I was looked after and will be forever grateful to everyone involved for their help and support. Well worth parting with the cash for!!!!  More...

    Aaron Russell

    • Rating
    • 5.00
    • | Posted on 
    • 29/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    From 1st appointment at EASTCHEAP through to follow up appointment, the process has been fantastic as have the staff. My treatment was at 5pm yesterday, today I have perfect vision(better than 20/20) as of 7am this morning. The best money I could have spent. Life changing event, I am very grateful for!!!  More...

    Andrew Roberts

    • Rating
    • 4.25
    • | Posted on 
    • 29/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.25
    • Customer Service: 3
    • Surgeon: 4
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    LASEK Dr Jain, Milton Keynes Previous to my earlier comments in early May and June. One month after the op on June 2nd I could make out 3 of the 4 letters on the bottom line of the chart although I was guessing a bit 20/40. Considering I was 4.75- in my right and 5.75- in my left, not bad! I had and still have a slight problem in dim light where the left is a bit fuzzy, it's a bit annoying and reading things say from a moderate distant on a notice board in the office. I was told this was due to normal swelling in my left eye in the line of focus. Four weeks on the same problem exists. Hopefully another month it will reslove itself. I will update on 3 months but am pretty ha ...  More...

    Neil Owen

    • Rating
    • 4.75
    • | Posted on 
    • 29/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Consultation at Eastcheap Treatment at Bluewater. Like many who contemplate this surgery and worry about the risks and potential discomfort, I too fretted over having this done for many months. They obviously have to advise you on the possible consequences of surgery but the risks really are negligible. As the consultant said: You need two things for a successful operation: (1) A Good Surgeon ( Wayne Crew-Brown with whom I had the surgery at Bluewater had performed the operation for 15 years and over 10,000 procedures); and (2) the right prescription/corneal thickness etc - that is all explained when you attend for appointment. In short, THERE REALLY IS NOTHING TO WORRY ABOUT. If you ...  More...

    Anne Stewart

    • Rating
    • 5.00
    • | Posted on 
    • 29/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Very pleased with the pre assesment, the surgery and the aftercare. Wish I'd had it done years ago!  More...

    shaney

    • Rating
    • 5.00
    • | Posted on 
    • 28/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    HAD SURGERY WITH THE MILTON KEYNES BRANCH ON THE 23RD MARCH AND WHAT CAN I SAY?! IT WAS ABSOLUTELY AMAZINGLY PERFECTLY BRILLIANT!!!!!!!!!! THREE MONTHS ON I HAVE NO PRESCRIPTION LEFT IN EITHER ONE OF MY EYES I CAN SEE TWO LINES BETTER THAN DRIVING STANDARDS AND MY VISION IS CRISP AND CLEAR JUST LIKE THEY SAID IT WOULD BE!!!! IF YOU ARE THINKING ABOUT HAVING IT DONE THEN DO IT NOW!!!!!! IT REALLY IS THE BEST DECISION I HAVE EVER MADE!!!! WOULD GET ON TO THE HIGHEST BUILDING AND SHOUT ABOUT IT IF I COULD THATS HOW GREAT IT IS!!!! THE STAFF ARE EXCELLANT ESPECIALLY THE LASER COUNSELLORS. THEY ARE FULL OF GREAT ADVISE AND ARE ALWAYS THERE WHEN YOU NEED THEM! DR JAIN THE SU ...  More...

    Helen Butler

    • Rating
    • 5.00
    • | Posted on 
    • 28/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Newcastle, Staff need BIG recognition as I was quite apprehensive and they took the time to go through everything with me, making sure I understood and was happy to proceed! On the day it all went smoothly, slight discomfort but no pain during procedure, afterwards watery eyes and light sensitivity for couple of hours but only 3 hours later perfect vision! What more can I say!!! Follow-up visits excellent, no fuss, as I had to travel across country to my appointments they made them later in the day! and definitely worth the money. A friend had the same Wavefront treatment elsewhere last week and paid almost double! silly boy!!!!  More...

    Joanne

    • Rating
    • 4.00
    • | Posted on 
    • 28/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.00
    • Customer Service: 4
    • Surgeon: 4
    • Technology Available: 5
    • Value for Money: 3
    • Price Paid for surgery
    • £ 0.00
    Sorry to put a dent in all the positives but I'm not impressed with the results (to date - one month after wavefront lasik). I was in agony for 4-5 hours after the op, like someone was rubbing soap in my eyes. The results (so far): my right eye is at least 20/20 but my left is not that good. Together they're 20/20 but fuzzy and unpredictable in my opinion. I've had 4 weeks off work due to not being able to see writing or use a pc for more than a few minutes without getting double vision (although it is improving now). My fluctuating quality of vision has made driving a bit of a 'hairy' experience, and I have uncomfortably reduced vision in poor light conditions (e.g. g ...  More...

    Claire Rowe

    • Rating
    • 4.50
    • | Posted on 
    • 28/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.50
    • Customer Service: 5
    • Surgeon: 4
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Consultation at Stockton Treatment at Newcastle I had Lasik surgery on Monday and was in and out in 45 minutes (go for an early appt). No pain at all during treatment just pressure and afterwards hard to keep eyes open and felt gritty. I went to sleep for 2 hours and woke up fine. The next morning my vision was great, just a little dry in my left eye but I am very happy at this early stage and would recommend it to anyone...no more glasses or lenses...yeah!!!  More...

    Hannah Harper

    • Rating
    • 4.50
    • | Posted on 
    • 28/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.50
    • Customer Service: 5
    • Surgeon: 4
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    I was very nervous before the surgery. Everybody was very friendly and helpful. The surgery itself was not too bad pleasant. Not painful but uncomfortable. Could not keep my eyes open after and felt very tired, emotionally. No problems after the surgery and I can see so well now! ( better than 20/20). So glad I did it . I now enjoy wearing sunglasses and seeing everything so well. I only wish I had it done earlier. I had wavefront/lasik at Shaftesbury, and consultation at Eastcheap.  More...

    Rob Marshall

    • Rating
    • 3.75
    • | Posted on 
    • 28/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 3.75
    • Customer Service: 4
    • Surgeon: 3
    • Technology Available: 4
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    More than happy with the results since the op. Little nervous before I went in , but in and out in 10 mins and my eyes were perfect. Has made a huge difference in my everyday life, and without the hassle of contacs and glasses.  More...

    William Gallagher

    • Rating
    • 5.00
    • | Posted on 
    • 28/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I HAD LASIK TREATMENT ON 26/06/06 AT THE BIRMINGHAM STORE.NOT EVEN 24 HOURS AM IM DELIGHTED WITH THE RESULTS.I WISH I HAD IT DONE EARLIER.FREEDOM FROM GLASSES WHICH ID WORN FOR 8 YEARS AND KNOW I WONT HAVE THE COST FOR BUYING DESIGNER FRAMES EVERY 2 YEARS-MONEY WELL SPENT.I CERTAINLY WOULD RECOMMEND ANYBODY CONSIDERING IT TO COME ALONG TO OPTICAL EXPRESS.THE STANDARD OF ALL THE STAFF HAS BEEN EXCELLENT.  More...

    Aneela Hafeez

    • Rating
    • 4.50
    • | Posted on 
    • 27/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.50
    • Customer Service: 4
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Consultation @ Eastcheap. Treatment @ Bluewater. Do not pay heed to people who complain that the surgery could be dangerous! As long as you do your homework and follow all instructions given - you'll be fine. I went to the Bluewater Surgical Centre on morning of 25th of April, had the procedure at approx 11:45, wass at home at 1:30pm. Took a couple of paracetamol(had a little light sensitivity on way home) went to sleep, woke up at 7pm and was working on my computer at 9pm(much to the distress of my husband!). But I felt wonderful. No pain, no glasses, total freedom after 23 yrs! I'd recommend it to everyone! P.S. Ultralase are more than double the price for the same operat ...  More...

    Suzanne Burns

    • Rating
    • 4.00
    • | Posted on 
    • 27/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.00
    • Customer Service: 4
    • Surgeon: 4
    • Technology Available: 4
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Optical Express...Belfast Best decision of my life so far..money well spent..pain free surgery..lovely staff to put you at ease. I only had slight iritation for a couple of hours after but could see perfectly the day after treatment. Declan was a great help at the consultation as were all the members of the team. My advice for anyone thinking about it...? "Go for It!"  More...

    salenashaw

    • Rating
    • 5.00
    • | Posted on 
    • 27/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    The whole experience has been fantastic - the procedure was interesting - not at all scary! It was all over really quickly. I could see straight away & the following day, at my check-up I had better than 2020 vision. After wearing glasses for 27 years, I feel like a new person - don't hesitate to go for it - you'll wonder why you ever waited. Its brilliant!!!  More...

    claudio fardella

    • Rating
    • 5.00
    • | Posted on 
    • 27/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Fast and friendly service by all staff that have dealt with me. Had the surgery in Dec 05 and although there was no pain my eyes felt a little gritty for about three days after everything was fine. My vision has been steadily improved over the last six months to the point where I now have 20/20 vision. I am very happy with my vision as with the whole experience of dealing aith Optical Express. My only regret is I didn't have it done sooner.if you are thinking of having it done, do it now not later.  More...

    Caroline Thompson

    • Rating
    • 5.00
    • | Posted on 
    • 26/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    One month on and I almost forget that I ever worse glasses. The actual procedure was painless and I felt like I was in the operating room for a couple of minutes. Found it stingy after, think this was the light sensitivity, but after 48hrs I was back to normal. Get it done today, it was worth it. Thanks to Belfast Optical Express.  More...

    lambros lambrou

    • Rating
    • 3.75
    • | Posted on 
    • 26/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 3.75
    • Customer Service: 4
    • Surgeon: 4
    • Technology Available: 4
    • Value for Money: 3
    • Price Paid for surgery
    • £ 0.00
    Overall happy with procedure..  More...

    Gemma Russell

    • Rating
    • 5.00
    • | Posted on 
    • 26/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had a great experience having my eyes done and would go through it again in a flash! When you see the advert on the TV for it you just think ''Yeah right!?'' but its all true! Fantastic service and the staff in Glasgow and Inverness also fantastic. Well worth it!!  More...

    caroline

    • Rating
    • 5.00
    • | Posted on 
    • 26/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Had consultation in Stirling and treated in glasgow on 2/3/6 ABSOLUTLEY GREAT!! should have done it sooner! Don't know why I was scared it was totally painless and I could see immediatley after op! recommend this surgery anytime. Optical Express staff Stirling and Glasgow 1st class!  More...

    laura Doyle

    • Rating
    • 5.00
    • | Posted on 
    • 26/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Bluewater Store: First class treatment, first class results, lovely friendly staff. I was very nervous on the day of treatment, but would do it again tomorrow- no pain at all!! thank you everyone!  More...

    Marion Stuart

    • Rating
    • 5.00
    • | Posted on 
    • 26/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had Lasik surgery January 2006. What a mind blowing experience. No pain or discomfort at all. Had my operation on the Friday and was back to work on Monday as normal. Having been very short sighted for 20 years(-4.5 prescription), I now have perfect vision. Only another person with bad eyesight can appreciate what a life changing experience this has been. I was well cared for and all staff were very professional and informative. I would highly recommend Optical Express.  More...

    Rena

    • Rating
    • 5.00
    • | Posted on 
    • 26/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    The whole experience has been superb and the entire team both in Glasgow and in Inverness have been friendly, efficient and crucially, very professional and I thank them sincerely for it.  More...

    GARRY HOWE

    • Rating
    • 4.00
    • | Posted on 
    • 26/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.00
    • Customer Service: 2
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    The only down side to this experience is that as a result of not receiving a phone call saying that I was to get LASEK instead of LASIK, the recovery period is longer than unexpected. The opticians are very good and explain all the associated symptoms and recovery times.  More...

    Simon Mayo

    • Rating
    • 4.50
    • | Posted on 
    • 26/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.50
    • Customer Service: 5
    • Surgeon: 4
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Generally very good, felt a bit uncomfortable during operation. Price went up between consultations due to price structure changes. Happy I have had it done, would do it again.  More...

    Bianca-Bo Jenkins

    • Rating
    • 5.00
    • | Posted on 
    • 26/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    The surgery was carried out at Optical Express in the Bristol Clinic EXCELLENT! The day after surgery i had 6.4 vision (2 better than 20-20!!) I was really nervous about the actual surgery but it was so quick and painfree! The staff have been wonderful and very helpful. Definately the best decision i have ever made. Thankyou to all everyone that gave me back the chance to see without my horrible glasses!  More...

    Clare Gray

    • Rating
    • 0.00
    • | Posted on 
    • 26/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Absolutley amazing !!! I had my surgery went home slept for 3 hours, woke up and i could see! Every day has been better and better, i can see better than i could with my contacts without all the hassle.I would,(in fact i have) recomended lasik with wavefront to anyone who is thinking about having laser surgery. The best thing i have done, theres nothing to worry about. Just do it!  More...

    Paula Hennighan

    • Rating
    • 5.00
    • | Posted on 
    • 25/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Very good, My eyes are now better than they were with glasses. The only disappointing part was the long wait to see the optician the following day for the first check up which took over an hour but the staff were excellent in trying to move things along. Wholly recommend it to anyone, no discomfort at all  More...

    jane

    • Rating
    • 0.00
    • | Posted on 
    • 25/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    why are optical express so much cheaper than other companies i.e.ultralase start of ££95 for Lasik???  More...

    Elaine Parker

    • Rating
    • 5.00
    • | Posted on 
    • 25/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    The service has been terrific. I've been kept well informed at every step along the way. Although I may need an enhancement in the future I'm not worried about it at all. I can highly recommend this procedure to anyone who leads an active life and hates wearing the old 'bins'  More...

    Jennifer

    • Rating
    • 4.75
    • | Posted on 
    • 25/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    The first thing I would advise anyone getting this done is take a whole week off work. I went back too soon and that was a mistake. As the treatment is so simple and painless you don't realise your body has gone through a trauma and needs time to recover. However, that aside- this is great! One month later and 20/20 vision. I don't have to worry about where I put my glasses, sitting on them, dropping them, scratching them and all the stupid things I did. Travelling is a piece of cake. The staff at both Inverness and Glasgow were great. They offered every piece of infomation, support and need that I required. The freedom I have gained is well worth it!  More...

    jeff stevenson

    • Rating
    • 4.50
    • | Posted on 
    • 24/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.50
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 3
    • Price Paid for surgery
    • £ 0.00
    It is absolutely wonderful to wake up in the morning and see where you are! you no longer have to think about putting lenses in before going out or taking them out before going to bed. also walking into a shop with your sunglasses on because you will not be able to see if you take them off. Optical Express looked after me very well and professionally, I just wish they had told me the price would be coming down a couple of months later! The only downside for me is occasional discomfort at night when my eyelids seem to stick to my eyes and this can be very painful. hopefully, this will go when the eyes have healed fully. The surgery was relatively pain free and I was able to drive th ...  More...

    Jane Nightingale

    • Rating
    • 5.00
    • | Posted on 
    • 24/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    What a wonderful present to myself! It is fantastic to be able to wake up each day and see immidiately, especially my baby son when he comes into my bedroom. i would certainly recommend anyone to go ahead with laser eye surgery. It is truly amazing!!  More...

    Mark Smith

    • Rating
    • 4.75
    • | Posted on 
    • 24/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 4
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Fantastic, what an improvement! Should have done it sooner. No more glasses or contacts. Complete value for money, well worth it for just five minutes of surgery.  More...

    Richard Pape

    • Rating
    • 5.00
    • | Posted on 
    • 24/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Results beyond my expectation. Without a doubt the best decision i have ever made. My vision has improved beyond belief. The advice, care and assistance i have received have all been outstanding.  More...

    Karen Galbraith

    • Rating
    • 5.00
    • | Posted on 
    • 24/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Consultation in Aberdeen Surgery in Glasgow - 27/01/06 OH MY GOD!!! Absolutely painless HONEST!! Procedure over in minutes, Absolutely fantastic service from staff at Aberdeen and Glasgow, 24 hours later my vision was fantastic, no grittiness feeling or watery eyes, no problems at all. If you can, after your surgery, go for a wee sleep for a few hours, it really helps. Its magic just go for it!! Good luck and enjoy the results - I certainly am!  More...

    Morag Kuhlwilm

    • Rating
    • 5.00
    • | Posted on 
    • 24/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Thanks to the staff in both the Eye Clinic and the Eye Surgery I was put at ease over the surgery which I had thourght about long and hard after wearing glasses for over 30 years. Still being looked after and regular check ups - so far so good thanks to all.  More...

    Andrew Campbell

    • Rating
    • 5.00
    • | Posted on 
    • 24/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Three years ago whilst a student in Glasgow I went for a laser consultation with Optimax. The surgeon there told me my post op vision would probably be worse than my current 'best corrected' vision. He did however say it would almost certainly meet driving standard and if not I could then be retreated. I was also warned of the likely long term probs of night glare, haloes and dry eyes, which were inherent due to the limitations of the laser technology. I must admit I appreciated his honesty but was put off altogether due to the 'expected' side effects. At the time I was quite dejected but decided to persevere with contact lenses and spx as at least with them my vision was ver ...  More...

    Alan Cawthorne

    • Rating
    • 5.00
    • | Posted on 
    • 24/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Very freindly and helpfull staff and great aftercare.  More...

    Vanessa Strafull

    • Rating
    • 5.00
    • | Posted on 
    • 24/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Clinic: Milton Keynes Date:3/5/06 Procedure: Lasik -Surgery ok no pain -Post op- some discomfort but slept and it wore off. -/had an infection in my left eye and was seen on alternate days until it cleared -All care was excellent! Eyes brilliant, why did i not do it before??? Go for it you wont regret it!!  More...

    Michael Sharp

    • Rating
    • 5.00
    • | Posted on 
    • 23/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Excellent customer service throughout, procedure was pain free and was constantly reassured throughout would recommend very highly to anybody interested in thr laser treatment Thanks again  More...

    Adam

    • Rating
    • 5.00
    • | Posted on 
    • 23/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had Wavefront LASIK eye surgery at Glasgow EC 3 weeks ago and have gone from -6.00 with astigmatism in my right eye and -6.25 with astigmatism in my left eye. At my 1 day check-up the optom told me that my eye had healed so well the you wouldn't even have known that i'd had surgery the day before. I have also had my 1 week check-up appointment where i was told i am seeing 6/4 from both eyes, which is better than 20/20!!!! The surgery team in Glasgow were extremely friendly and helpful and one of the nurses Marie even came in to hold my hand during the procedure (Not that i was too bothered, it was just an excuse to hold her hand!). My Sugeon was Susanna Boytha, who was extremely P ...  More...

    les

    • Rating
    • 0.00
    • | Posted on 
    • 23/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Just a couple of questions really - I am booked in for an appointment in July. My wife has had previous surgery some 3 years ago at Newcastle Ultralase with 100% success. I had my eyes checked nearly 2 years ago and was found to be not suitable because I am over 50 and my eyes are both near and far sighted. I would have opted for having laser and having a pair of reading glasses but was not given the oppertunity - I realise that technology has moved on a lot and decided to try again - this time with a different company. Question is: from appointment to treatment - how long does this take - dont want to hang around if I am suitable. Question is: Are there people on here who are over ...  More...

    Charlene E Ogg

    • Rating
    • 5.00
    • | Posted on 
    • 23/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Surgery at Aberdeen - 24th May 2006 Absolutely amazing!! The best thing I've ever done in my life!! Staff were fab, surgeon was lovely and although it wasn't the nicest thing in the world to get done, would absolutely recomment it to anyone! NO MORE SPECS!! YIPPEE!! THANKS LOADS!!  More...

    Sandra Copland

    • Rating
    • 5.00
    • | Posted on 
    • 23/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I should have done this sooner- no pain at all! Keep thinking I have to take my contacts out then remember I don't wear any! Well worth the money. You don't rub your eyes after- my fear- wear swimming goggles in the shower for the first month! All good, all round excellant service and excellant customer care. Highly recommended- 5 star, Gold star!!  More...

    Paul White

    • Rating
    • 4.75
    • | Posted on 
    • 23/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    The surgeon and all the staff were fantastic. I am so glad that I chose Optical Express to do my laser eye surgery. It is the best thing that I have ever had done and I would like to thank the surgeon and all the staff for all they have done for me. Kind Regards - Paul White.  More...

    Jamie McGuire

    • Rating
    • 4.50
    • | Posted on 
    • 23/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.50
    • Customer Service: 4
    • Surgeon: 4
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Consultation @ Eastcheap Treatment @ Bluewater I dont think anyone could be more apprehensive than I was about having laser eye surgery done. As soon as I came out my eyes were so watery i couldnt see for about 10 mins until the sourgeon put some drops in my eyes and then for about 10 mins I could see the results. I had a kip for about 4-5 hours and when I awoke I could see......though had to turn the lights out in the house- like a vampire or a gremlin. But all in all, the next morning, after a good nights sleep wearing my googles which are real passion killers, I can see perfectly today without any problems. DO IT!!! Its so worth it and I hope this puts to rest all your fears if yo ...  More...

    Lindsey Palmer

    • Rating
    • 5.00
    • | Posted on 
    • 23/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Bluewater Store: I had lasik surgery 20/06/2006 Today I have 20/20 vision. The procedure was a little uncomfortable but SO worth it. no more glasses after 20 years.  More...

    lucia gesso

    • Rating
    • 5.00
    • | Posted on 
    • 23/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had surgery on 20/07/2005 and its the best money i have ever spent!!!!! I have got the freedom from glasses and contact lenses. There was a slight discomfort after the treatment but was well worth it excellent service on the day and with all of my aftercares thanks to all the staff at Leeds  More...

    john

    • Rating
    • 5.00
    • | Posted on 
    • 23/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Excellent!! I had LASIK surgery in Glasgow Optical Express on 22/2/06 staff have been professional and thoughtful throughout. Surgery was painless, and apart from some minor discomfort on the evening after, it was no problem, i was driving the next morning and have suffered with no after effects!! I would definitley recommend Optical Express!!  More...

    Richard Moore

    • Rating
    • 5.00
    • | Posted on 
    • 23/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    The result has been better than expectation, I am delighted and the overall experience has been superb. I highly recommend the procedure to anyone. PS, After foolishly poking myself in the eye I had surgery on I had blurred vision and was very worried I had done some lasting damage. At short notice I was seen and had my eye checked. Luckily all I had done was scratched the front of the eye which quickly repaired itself and was fine the next day. I was very pleased at how the staff and particulary Susie fitted me into a busy morning, checked my eye and reassured me. The staff are very good in Inverness.  More...

    Wendy

    • Rating
    • 5.00
    • | Posted on 
    • 23/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Had surgery in Glasgow, wasn't abit nervous. Everyone in Glasgow was friendly and helpfull. I had the wavefront surgery, which is the best option for me with my eyes. It is great not to have to wear glasses or lenses anymore. I would recommend this treatment to anyone thinking about it. The staff in the Inverness store are very helpful also, keep up the good work folks!  More...

    Frances Young

    • Rating
    • 5.00
    • | Posted on 
    • 20/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Unbelievable! What a miracle Optical Express and Dr Boytha did for me! The staff at Connswater were all excellent during the consultation and throughout the surgery. I can’t thank them enough and I wish I’d done it ages ago! My advice to anyone dreading the pain is that there is absolutely nothing to worry about!  More...

    Joanna Lane

    • Rating
    • 0.00
    • | Posted on 
    • 20/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I am thinking of having laser eye surgery at Milton Keynes branch of Optical Express. Can anyone give me any feedback from this clinic and recommend a good surgeon there.  More...

    Sarah Beech

    • Rating
    • 3.75
    • | Posted on 
    • 20/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 3.75
    • Customer Service: 3
    • Surgeon: 4
    • Technology Available: 5
    • Value for Money: 3
    • Price Paid for surgery
    • £ 0.00
    Hi, had surgery 7th April and the day after vision was superb! 1 week on I'd gone from -4.5 to slightly longsighted but was assured this was reasonably normal in healing. 1 month later was -0.5 shortsighted with an astigmatism, all sight is slightly blurred and at my next month visit I will be considered for another op. I'm a bit disappointed but the freedom from contacts and glasses is fantastic - now I know what to expect from the op I won't be as worried about going through it although I will make sure I'm not working on my PC for 9 hours a day 2 days later (give your eyes a rest). I really think a proper pricing structure should be advertised, us contact lens w ...  More...

    Jules

    • Rating
    • 2.50
    • | Posted on 
    • 19/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 2.50
    • Customer Service: 3
    • Surgeon: 3
    • Technology Available: 3
    • Value for Money: 1
    • Price Paid for surgery
    • £ 0.00
    Update: Had Wavefront Lasik surgery 10 days ago. Vision is deteriorating and i am extremely concerned. The fog and blur is apparently the myopia returning. At my first post op appointment (day after surgery) i had 20/20 vision. At my one week post op appointment i was told i had 'driving standard' vision - but i felt i was struggling whilst driving, no clarity at all and desperately wanted my sight back (like when i wore contact lenses, which may end up being the case again). Today is much worse. I have avoided driving and rang the emergency helpline. I was told that because i have "dry eyes" and am using the eye drops regularly that this is the cause of the "blur" - uneven surface o ...  More...

    Catherine

    • Rating
    • 1.50
    • | Posted on 
    • 16/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 1.50
    • Customer Service: 1
    • Surgeon: 1
    • Technology Available: 2
    • Value for Money: 2
    • Price Paid for surgery
    • £ 0.00
    I write with regard to an appointment that was scheduled at the Shaftsbury Avenue branch. Upon arrival, I was told that my appointment had been cancelled due to the surgeon falling ill (they had my contact number but did not let me know). I was extremely angered by this, as I had taken unpaid leave from work for one week in order to have and recover from the surgery.I was told by the receptionist, that alternative local Optical Express branches had already been contacted, but there was no availability. I asked if it was possible to reschedule my appointment for later in the week, but was told that Optical Express would have to write to me with the confirmation of any new appointment. I was ...  More...

    roger

    • Rating
    • 5.00
    • | Posted on 
    • 16/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Vicky Reid was my optometrist for my consultation.  More...

    Les Wartnaby

    • Rating
    • 5.00
    • | Posted on 
    • 15/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Counsellor (Nina) first invite into optical was amazing, the help from Sonia about contact lenses for the first part provided the help needed and Sam regarding consulation made me feel very happy about the whole procedure. The operation by Doctor George did work brilliantly. The final results were perfect. I wish to thank all of the staff, lots of love from Les xxx  More...

    Sue Mallinder

    • Rating
    • 5.00
    • | Posted on 
    • 15/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Had Lasik at Manchester on 4th April. Can only sat wish had done it years ago. Procedure took only 20mins for both eyes was at clinic for approx 1hour 40mins in total. 3 hours later was at home watching TV. The grittines commented on by other patients was not so much more like when you have a bit of dust or contact lense solution in your eyes. They were also a bit watery/blurry for the rest of the day. Next morning had perfectly clear vision - no watery, itchiness or anything. The worst part of the procedure was having the eyelid clamps put in - as your lids are not numbed with drops. I found the stretching quite uncomfortable. Once they were in though, everything happens so quickly ...  More...

    Jules

    • Rating
    • 3.50
    • | Posted on 
    • 14/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 3.50
    • Customer Service: 2
    • Surgeon: 4
    • Technology Available: 5
    • Value for Money: 3
    • Price Paid for surgery
    • £ 0.00
    I had Lasik Wavefront at Birmingham on 9th June performed by Mr George. After reading many (possibly all!) comments on this website, i will now tell you my experience and hopefully this will be of some help to you. I originally went to the Manchester Optical Express Clinic for my consultation and because I wanted Wavefront Surgery within the the next 3 weeks, it meant I had to travel to Birmingham for the laser treatment which i did not mind. My prescription in both eyes is -3 and i paid £2,400 both eyes - not exactly £395 per eye - but i was assured this is the BEST treatment. However, the only way to describe my experience at Birmingham is that of a "factory line". I was made to wait over ...  More...

    norman lewis

    • Rating
    • 1.00
    • | Posted on 
    • 12/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 1.00
    • Customer Service: 1
    • Surgeon: 1
    • Technology Available: 1
    • Value for Money: 1
    • Price Paid for surgery
    • £ 0.00
    I was treated disgracefully. I rang up the day before to check if parking available, told there was, but "centre" was a shop in pedestrianised centre of liverpool.arrived one minute late,after driving for 2 hrs,refused use of toilet,had to go to nearest toilet in precinct,got back to "shop" 5 minutes late for appointment and was told optician? wouldn/t,not can/t see me because i was 5 minutes late and she was seeing someone who had wandered in off the street.is their surgery as shoddy as their customer service? wouldn/t use them now for free.thought about complaining but if that is representational of the company i wouldn/t let them do laser surgery on glass eye they/re crap. i have worked ...  More...

    ann

    • Rating
    • 0.00
    • | Posted on 
    • 12/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Im due to have lasik at the beginning of July with Mr Teenan at Glasgow. Does anyone have any comments or information about him?  More...

    SA

    • Rating
    • 2.50
    • | Posted on 
    • 12/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 2.50
    • Customer Service: 1
    • Surgeon: 4
    • Technology Available: 3
    • Value for Money: 2
    • Price Paid for surgery
    • £ 0.00
    If you enjoy feeling like a second-class citizen, then Optical Express is for you. Clearly they rely on their ad campaign and high volume for profit, because their customer service is rubbish. To be fair, one month later, my vision is almost 20/20, but I wouldn't recommend Optical Express to any of my friends. I had my surgery at the London clinic, which is chaotic at the best of times. Staff there didn't know what I was there for (when I went for my check the day after surgery, I was told "this is your first visit isn't it?" ah no...) and they even had other clients in the same consulting room! I am also slightly concerned that every time I go back (one day, one week, o ...  More...

    Louise Durbin

    • Rating
    • 4.75
    • | Posted on 
    • 07/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    I had Wavefront Lasik in Leeds (sugeon Mr Aziz)on 31st May and am amazed at the results. I had the surgery @ 1 o'clock and after going home to bed for 2 hours awoke at 6 o'clock with perfect vision ! There was a little discomfort during the procedure and I was v. frightened (!) but the surgeon put me at ease and seemed very relaxed and confident. At my check up the next day I was told that I had perfect vision. I can not recommend this highly enough, for a few hours of discomfort (not pain !) I now have perfect vision !!  More...

    francesca

    • Rating
    • 0.00
    • | Posted on 
    • 06/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Hi. I'm going for my initial consultation at Optical Express, bristol tomorrow, and I wondered if anyone had any feedback, good or bad for that branch. Thanks  More...

    Dora

    • Rating
    • 0.00
    • | Posted on 
    • 06/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I have booked Lasik Wavefront with Wayne Crewe-Brown at the Bluewater branch in mid july. Please could anybody who has met or been treated by this surgeon let me know what he is like. I also would appreciate any feedback from anyone with a similar prescription and treatment (I am -4 in both eyes, with reasonably thick corneas and large pupils hence Wavefront). Many Thanks.  More...

    norman lewis

    • Rating
    • 1.00
    • | Posted on 
    • 06/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 1.00
    • Customer Service: 1
    • Surgeon: 1
    • Technology Available: 1
    • Value for Money: 1
    • Price Paid for surgery
    • £ 0.00
    I was treated disgracefully. I rang up the day before to check if parking was available, told there was, but "centre" was a shop in a pedestrianised centre of Liverpool. I arrived one minute late,after driving for 2 hrs,refused use of toilet,had to go to nearest toilet in precinct,got back to "shop" 5 minutes late for appointment and was told optician? wouldn't,not can/t see me because I was 5 minutes late and she was seeing someone who had wandered in off the street.is their surgery as shoddy as their customer service? wouldn/t use them now for free.thought about complaining but if that is representational of the company I wouldn/t let them do laser surgery on glass eye they/re crap. I ...  More...

    laura tudball

    • Rating
    • 3.25
    • | Posted on 
    • 01/06/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 3.25
    • Customer Service: 1
    • Surgeon: 3
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    I attended the Shaftsbury avenue clinic for a consultation and was advised that I would be suitable for lasik treatment and opted for the wavefront surgery for a total of £1795 (both eyes). I had been to a competitor and was quoted £3000 for the same so this seemed reasonable. I was told I would be able to have surgery on the Saturday and be able to return to work with near perfect vision on the Monday. When I attended for surgery I met with the surgeon and was told I could not have lasik and would have to have lasek and would probably need a week off work. This was very upsetting as I was not at all prepared for this as the staff at my consultation had not explained this at all. The ...  More...

    N Mair

    • Rating
    • 4.50
    • | Posted on 
    • 30/05/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.50
    • Customer Service: 4
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    I have just had Wavefront Lasik at the Shaftsbury Avenue clinic to correct my prescription of –1.00 and –1.75. Mild perhaps but it stopped me from driving, cinema, recognising friends on the other side of the pub etc without needing glasses or contacts and I wanted to invest in the benefits of better sight for the long term. Optical Express offer a free consultation and whilst this is comprehensive do be prepared for a bit of a hard sell afterwards where they try to get you to book dates for surgery. If it doesn’t feel right think about it for a while. As others have said the £395 per eye advertised is for very mild prescriptions – even for mine the price offered was £695 per eye but ...  More...

    nightlawyer

    • Rating
    • 0.00
    • | Posted on 
    • 30/05/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I am booked to have surgery with Optical Express in Glasgow - with surgeon Vicky Reid - how come her name is not on the list at the top of this page?  More...

    Alistair Kerr

    • Rating
    • 4.00
    • | Posted on 
    • 30/05/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.00
    • Customer Service: 4
    • Surgeon: 4
    • Technology Available: 4
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    I had Lasik Wavefront yesterday (29th May, 2006), in the Newcastle branch - the surgeon was Mr. Selim. Having worn glasses for the last 33 years - I am amazed at the results - 24 hours after surgery and my vision is better that I previously had using contacts. The surgery itself is pretty painless and the team at Newcastle looked after me very well. Optical Express so operate a bit of a "production line" - but I have no complaints - the cost is very competitive - even taking into account I traveled from Belfast to Newcastle for surgery; the team were obviously professionals and their confidence meant that I was put a my ease during the whole procedure. If you've been considerin ...  More...

    Jo-anne Lissenburg

    • Rating
    • 2.75
    • | Posted on 
    • 26/05/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 2.75
    • Customer Service: 2
    • Surgeon: 3
    • Technology Available: 3
    • Value for Money: 3
    • Price Paid for surgery
    • £ 0.00
    I am -6.00 in my left eye with astigmatism and -6.50 in my right eye, I am due to have wavefront lasik with Wayne Crewe-Brown at Bluewater on the 13th June however I had an allergic reaction to the eye drops used for the eye exam, staff have not been very re-assuring and just told me to go to the GP, I am now having second thoughts about the surgery and would appreciate any feedback from anyone that has had sugery with Mr Crewe-Brown or at Bluewater, I did try to cancel the surgery due to my concerns but am being given the "hard-sell" from the staff who rather than cancelling it want to "discuss the matter further"! I would appreciate any comments asap as my 7 day cancellation period is near ...  More...

    Bali

    • Rating
    • 4.25
    • | Posted on 
    • 22/05/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.25
    • Customer Service: 4
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 3
    • Price Paid for surgery
    • £ 0.00
    I had a consultation in Manchester Optical Express, and found all the staff to be very helpful. I had wavefront-lasek in Newcastle, as it wasn't offered in Manchester. My eyes were -5.00 and -4.75. The surgeon I chose was Wasim Asiz, who is based in Manchester, and he is fantastic, very helpful and confident. The wavefront cost £1000 more than ordinary treatment. The sugery itself took 10 minutes! Having had lasek, I was expecting pain and bluriness, but I could see within 10 minutes. There was no pain at all. Once the anaesthetic wore off, my eyes began watering and became red. But by the next warning this was fine. The only side effect I had was itchy eyes, which lasted about ...  More...

    amanda maclean

    • Rating
    • 0.00
    • | Posted on 
    • 21/05/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I am due to go to the Bluewater clinic with Wayne Crewe Brown could anyone send me an e-mail who has had surgery with him please?  More...

    Rogini

    • Rating
    • 0.00
    • | Posted on 
    • 21/05/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Hi there, it seems quite some people had been to the Bluewater clinic, just wonder if any body had been to the Milton Keynes or London (Shaftesbury Ave) clinic? And any good? Thanks.  More...

    Andrew Roberts

    • Rating
    • 4.00
    • | Posted on 
    • 18/05/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.00
    • Customer Service: 4
    • Surgeon: 4
    • Technology Available: 4
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    LASEK Further to my comments of 9th May. I went to the Optician on the 9th. I could see more of the letters on the board with my right eye then I could previously with my glasses 20/20. However left eye bordering driving standard.Is a bit blurry. Not clear like my right. Not really noticable walking about the street daytime but in dim light and close up's at work does deteriate. My left eye has not improved in a week and I'm not confident it's going too but still time. Bit worried but at the same time I got rid of the specs so not complaining too much. Will update next month.  More...

    Harprit Sahota

    • Rating
    • 3.50
    • | Posted on 
    • 16/05/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 3.50
    • Customer Service: 4
    • Surgeon: 3
    • Technology Available: 3
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    The surgery was short, and all the staff were reassuring. Although i was sore for a few hours, I felt well recovered by the next day, well to carry on with my everyday activities.  More...

    Keith Banbury

    • Rating
    • 4.75
    • | Posted on 
    • 16/05/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    I had Lasik wavefront surgery at the Milton Keynes branch. Overall very impressed and would recommend the surgery and the clinic.If you are considering this a couple of things to note,firstly the price is misleading it states from £395 an eye, this only applies if you have a very weak prescription and if you have you may question the logic for having the surgery.My precription was -3.00 in both eyes and was quoted £695 each eye,however due to the size of my pupils they recommended wavefront at £995 per eye.After my consultation i decided not to commit but to do some more research on the treatment and other clinics and about 3 weeks later Optical express contacted me asking if i was going to ...  More...

    Martin

    • Rating
    • 4.75
    • | Posted on 
    • 13/05/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    For anyone considering laser treatment, these are my experiences. I had Wavefront LASEK on 21st March 06 at the Birmingham clinic, the procedure being carried out by Dr George. My consultation took place in Nottingham. I had wanted the LASIK procedure because it was supposed to be a less painful operation with a quicker healing time. I was restricted to LASEK because my cornea was a little too thin and I practice contact sports. My prescription was -5.50 in both eyes with astigmatism. My experience has been quite good so far. I must admit that I had been very nervous about the procedure. My eyes had always been an area of concern to me, having worn glasses since the age of 11 and me no ...  More...

    Charlotte Hayes

    • Rating
    • 4.75
    • | Posted on 
    • 13/05/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 4
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had Lasek treatment on 8th May in Leeds. I was supposed to have the Lasik treatment, so only booked off a couple of days from work. I then found out from the surgeon on the day that as my eyes were too small for the sucksion ring and the eye clamp I had to have Lasek instead. I was a bit annoyed in having to change all my plans when I could have been informed in my consultation that this would be the case. Anyway after a week of pain and blurred vision I got my contacts taken out on friday, the vision was the same but by the end of the day my vision was back. It was still slightly blurry but I could see again, it was amazing. The surgery itself was not half as bad as I expected. I could ...  More...

    karl

    • Rating
    • 5.00
    • | Posted on 
    • 12/05/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had lasik wavefront on 11/05/06 at Leeds my prescription was +4.0 at the initial consultation but at Leeds yesterday it was nearly +5 and i thought they wouldnt let me have the treatment but after speaking to Dr Aziz he said I my be left with a slight prescription of maybe +0.50.So treatment went ahead the worst part for me was when they did the second eye (my left) and they put the suction on but i think that was because i new what was coming,apart from that the treatment was painless and afterwards my journey home was made with my eyes closed but i had no pain or gritiness,when i got home i went to bed for a couple of hoursand slept as the most comfortable position was with my eyes close ...  More...

    Andrew Roberts

    • Rating
    • 3.50
    • | Posted on 
    • 08/05/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 3.50
    • Customer Service: 3
    • Surgeon: 3
    • Technology Available: 4
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Lasek. Milton Keynes May 2nd Had Lasek with Dr Kain. Told due to the prescription in my left eye -6. Had 5% risk of haze. Just before the op. told they didnt have the medicine need for the haze did I still want to go through with the Op. or come back Had taken a 3 hour journey to get there so just said get on with it. Thought was quite poor that they didn't have the medicine. Hey I paid £1,690. Expect them to all the correct medication 1st day back in Norwich branch, told had 20/20 in my right eye already. Unusual. Left eye was clearly not very good though. 5 days gone. Drove today for first time. Right eye is quite good and left eye is reasonable but deteriates during ...  More...

    Cheryl Wright

    • Rating
    • 5.00
    • | Posted on 
    • 03/05/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Had LASEK on Thursday 28th April at Birmingham. Team were fantastic and it all went without a hitch. Eyes were very sore and at times extremely painful for a couple of days after, but I found out that if I'd used my painkilling drops it wouldn't have been so bad, but I didn't want to inhibit the healing (a side-effect). In the end had to use one, but after a couple of hours everything had cleared, pain free, just uncomfortable. Went back yesterday to have lenses removed and was given a good appraisal that everything was healing really well. Can see better than 20/20. Still a bit foggy today, but it is clearing, hopefully by Thursday. Would recommend anyone to this clinic, ...  More...

    mark

    • Rating
    • 5.00
    • | Posted on 
    • 03/05/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I has Lasik on 8th April. My main concern was that as I had a high presciption (-8.25 in both eyes) the surgery would improve my sight but i may still need glasses. The surgery itself was painless- the only uncomfortable bit was when they put some kind of suction on which puts pressure on the eye but it's only approx 5-10 seconds and is not painful- after that you just need to relax and let the surgeon do his stuff. In all I was in the surgery room for around 20 minutes and afterwards you sit in a dark room for around 15 mins and your eyes water a lot. I then had a quick test and was told I was already at driving standard !! For the rest of the day I just went to bed as your eyes do s ...  More...

    phil

    • Rating
    • 5.00
    • | Posted on 
    • 01/05/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    i had my eyes done on 4th march at manchester the service was excellent.in and out within two hours. but still had everything explained in full again, with checks on the machines to see if anything had changed.i have been back twice on the arranged appointments,(cant fault them there either. two wishes in life have come true,been to australia in 03, now had my eyesight fixed, and can read without glasses as well.thanks optical express and all their staff. p.s. go on dont be frightened it's the best thing you could do.  More...

    Gail

    • Rating
    • 4.00
    • | Posted on 
    • 01/05/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.00
    • Customer Service: 4
    • Surgeon: 4
    • Technology Available: 4
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Had Lasek surgery on Saturday 22nd April 2006 in Birmingham. Appointment was supposed to be for 2:30pm but didn't take me through until after 6pm (make sure you take a good book!). Staff were all very friendly & helpful throughout so wasn't a big problem. Procedure itself was really strange to say the least, but not at all painful - plus its all over in a matter of minutes. It really is nothing to worry about. No discomfort at all for the first night - just very light sensitive. Over the next two days I suffered a lot of discomfort and my eyes were burning too much to keep them open for more than a few seconds - apparently I was just unlucky :( On day four the pain had cleared a ...  More...

    Jason Watson

    • Rating
    • 5.00
    • | Posted on 
    • 01/05/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had both eyes corrected on Tuesday 25th April 2005 using Lasik Technology. Throughout the proceedure the staff at the Clinic in Glasgow put my mind at ease, were ready to answer any questions that I had and to explain what was happening and what to expect at every step of the proceedure. The Surgeon, Mrs S Boytha was also involved in putting my mind at ease and answered any questions that I has. After the first eye was operated on, which was as described it would be by the Counsellor, she made sure that I was comfortable and wanted to go ahead with the other eye. Following the proceedure I went home, went to bed and rested for 4 or 5 hours, as advised. My sight was not great that nig ...  More...

    Nath

    • Rating
    • 5.00
    • | Posted on 
    • 29/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    SURGERY DATE: 17th November 2005 SURGERY LOCATION: READING OPTICAL EXPRESS This is so amazing! I can see when I wake up in the morning. No more waking up in the morning fumbling around for a pair of glasses so I can see what time it is..FANTASTIC! Its now 6 months since my surgery and I have just come back from my 6 month check-up and the results are fantastic. Its been confirmed that my vision is better than 20-20, so basically the smallest line on the reading chart I can now read without glasses and being -3.00 in both eyes this is a massive thing for me and am proud. As for the whole thing. Well I was seen on the day by a very friendly and professional laser specialist who congratu ...  More...

    paul taylor

    • Rating
    • 5.00
    • | Posted on 
    • 29/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had quite a bad astigmatism and they were honest and said there was a slight chance my worst eye wouldnt work but i can say i had the lasik treatment at newcastle and my vision is 20 20 the staff there from day one of my free consultation was second to none and as for the treatment im six month on and i have had not one day of discomfort but im sure if i did the staff would have helped without question if you are thinking of treatment im sure you be subject to the same professionalism thank to them i can see great......  More...

    richard

    • Rating
    • 4.75
    • | Posted on 
    • 29/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    First my thanks to Mr Aziz he put me at ease from the start, very professional friendly and polite. I had LASIK surgery at leeds on 22/04/06, I found the surgery to be uncomfortable not painful, the clamp that was put in the eye is possibly the worst part more so because it felt so unnatural, so although i didn't need to blink perversely i wanted to!! after surgery i was fine, and watching TV without glasses for the first time in 16 years only 5 hours after the op. So far no pain, grittiness or dry eyes and its been 48 hours since the procedure, had my first checkup this morning and my eyesight is one better than 20/20 to anyone thinking of laser eye surgery the thought and anticipation ...  More...

    Casey Todd-Howard

    • Rating
    • 4.25
    • | Posted on 
    • 28/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.25
    • Customer Service: 2
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had lasik treatment March 27th 2006 at Optical Express Milton Keynes. I have had to wear contact lenses for about 8 years. I hated wearing glasses & was getting fed up of using my lenses, i knew a few people that have had laser surgery & decided that i would have it done. I was very nervous of the treatment & its all i could think about before my appointment. On the day of treatment i read a book of peoples comments which did help me feel better! The surgery didn't hurt but was uncomfortable when the flap was created, I couldn't believe how quick the surgery was & was back home an hour & a half later! My eyes did sting for a few hours after & it felt like i had been poked in both e ...  More...

    Darren

    • Rating
    • 5.00
    • | Posted on 
    • 27/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had lasek treatment on Saturday February 11th at Birmingham after having a consultation in Nottingham. Believe it or not I wasn't remotely nervous about having laser eye surgery because I had wanted it so desperately for a few years. And as it turned out I was proved right as the procedure was totally painless and over in what seemed like a few minutes. The only problem was waiting so long - my appointment was 2:30 but the surgery eventually started at 6:15. But to make up for this the staff were incredibly friendly, reassuring and kept me informed during the procedure. I originally choose to have the Lasik procedure due to the quicker recovery time and what appeared to be less hass ...  More...

    Dave Smith

    • Rating
    • 5.00
    • | Posted on 
    • 26/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Just wanted to add a different slant to the other reviews posted. I went to the Birmingham clinic a couple of weeks ago for my consultation, armed with a fair few questions that I'd learned to ask from other reviewers on here. Lovely staff, very friendly and only had about 10 minutes to wait till I saw the consultant. Half an hour later and he said "I'm afraid you're not going to like what I'm about to tell you". Terrified, I thought he was about to tell me that I was going to go blind in a week, but instead he said "Your eyes aren't that bad that I can guarantee your vision will improve that much. I recommend you save your money and try and get more comfortable ...  More...

    Nancy

    • Rating
    • 0.00
    • | Posted on 
    • 26/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had my consultation in Blue Water branch about 10 days ago and they advised me to go for LASIK. My personal prescription is -4.50 for both eyes if I'm not mistaken. There's one question I have and that is about wearing eye make up after treatment. I know they say you do not wear make up for one week after treatment but they also say that you should not rub your eyes for a month after treatment which means if I want to wear eye make up after one week I will not be able to do that as wiping off the make up would involve rubbing eyes. Has anyone had the experience of the above matter after treatment? Please let me know. I am also worried about the dry eye.......Does this happen to e ...  More...

    Sarah Beech

    • Rating
    • 4.75
    • | Posted on 
    • 24/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Had Lasik surgery in Manchester 7/4/06, the procedure is fine & nothing to worry about but getting home walking thru town & then on the train (with my parents) was awkward as I had my eyes closed most of the time (like when you put lens disinfectant in your eye by accident but you can't wash it out - ouch!) went to bed for 2 hours and was amazed to be able to watch a DVD when I got up! 20/20 vision at my checkup the day after and I was thrilled as you can expect. The following 3 or 4 days I had headache which I think was from the pressure of the bit while the "flap" is made, paracetamol kept it at bay. My weekly checkup shows I am a bit longsighted now (was -4.50 shortsighted befo ...  More...

    Ben Dove

    • Rating
    • 5.00
    • | Posted on 
    • 21/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Mt treatment was as pain-free and unintimidating as you can imagine. The after effects of the surgery was a feeling not disimilar to having a very long swim in a chlorinated swimming pool. Grittiness sounds a bit severe. I have had a heart attack two years ago that ended up with me having stents implanted under local anasthetic (me wide awake during the whole procedure!!) So the laser treatment did not bother me in the slightest. It's all over in a few minutes anyway so don't bother getting worked up about it! For me personally, the consultation was worse than the surgery, so if you didn't mind that, and don't mind eye-drops, proceed with confidence. Oh yeah, the vision after ...  More...

    Sarah

    • Rating
    • 4.50
    • | Posted on 
    • 21/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.50
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 3
    • Price Paid for surgery
    • £ 0.00
    Wavefront Lasik, Optical Express, Milton Keynes, Weds 29th March 2006. THE PROCEDURE I was petrified about having my eyes clamped open Clockwork Orange style. In reality, they basicly taped my eyelashes open with some medical masking tape stuff & I couldn't feel a thing coz of the numbing eye-drops. The worst bit for me was the pressure on the eyeball when the flap was being cut. It wasn't painful, but wasn't entirely pleasant. Yes, there was a burning smell, I was aware of it, but it didn't bother me. 3 WEEKS LATER At 4 days & 10 days my vision was 20/20 in the left eye, but still -0.75 astigmatism in the right eye. As there was no change in those 6 days, I' ...  More...

    simon lee

    • Rating
    • 4.50
    • | Posted on 
    • 21/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.50
    • Customer Service: 3
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    LASEK surgery yesterday 18/04/06, in Reading. All went well and painless. I will return of the contact lenses out on Friday when I will write further. No streaming eyes and so far, 24 hours later, no gritty eyes either. dDo not waste time thinking about it. Just go for it.  More...

    Linda

    • Rating
    • 5.00
    • | Posted on 
    • 19/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I have had my eye surgery at Newcastle branch of Optical Express on 7th April and all I can say is "Fantastic". They were very specific and checked all kinds of things before advising me if i could actually have the surgery in the first place. I was fully explained every procedure and what would happen on the day of surgery. The day of surgery my appointment was at 11.30am I have numerous tests again to check my eyes were still ok and 10 mins in the theatre I was done!! I could see staright away just my eyes were watering a bit but we came out of the opticians and went for lunch!!!! My eyes got a bit tyred a little later but 2 hours of shut eye and I was as good as new!!! I went back th ...  More...

    Richard Jones

    • Rating
    • 4.75
    • | Posted on 
    • 18/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    Four days in from having standard LASEK peformed at the Manchester branch by Mr Khan. Obviously, my recovery is still ongoing but I thought I'd let everyone know what I think so far. First off, let's get my only gripe out of the way. For anyone considering Optical Express, forget the £395 price they put about. My price was £695 per eye. You may be lucky, but don't bank on it. Nonetheless, £695 is still on the low-end of the price range so I was happy. Now on to the good stuff. I attended my consultation, where I was seen by Alain. Like all other Manchester Optical Express staff I have seen subsequently, Alain was friendly, approachable and staunchly professional. After a t ...  More...

    lauren hayes

    • Rating
    • 0.00
    • | Posted on 
    • 18/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I am having my eyes lasered in May and am just wondering if anyone has any information about how sucessful the procedure is for people with long sighted vision (I am +4.00).  More...

    Clare

    • Rating
    • 5.00
    • | Posted on 
    • 18/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    On 25th March i had LASEK surgery. I have wanted surgery since i was 17 and i finally plucked up the courage to go for it and i can honestly say it is brilliant! The consultation was extremely thorough and i wasnt given the hard sell as i was at other clinics. My counsellor Marie from the Nottingham branch explained everything clearly and answered all of my questions. On the day of the surgery i was very nervous but thanks to Mr George and his fantastic team i was put at ease (with particular thanks to a lovely lady called Ankh who was very kind when i was shaking like a leaf!) The surgery was a success and after 12 years of wearing glasses i can see perfectly - i still now kee ...  More...

    Andy James

    • Rating
    • 5.00
    • | Posted on 
    • 18/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I had lasik treatment on 14/03 at Birmingham.Had a long wait day of surgery from 14:30-15:45 hrs.Went in for surgery at 17:45 ,very simple only slight discomfort trying to focus at the orange flashing light during surgery.Couldn't believe the lazering was for only 35 seconds per eye-all done! Watery eyes for the evening -went to bed at 21:30 hrs after applying drops. Woke up at 6am completely recovered only slight grittiness until about 10am. So this was a breeze! Very odd to wash & shave in morning being able to see myself properly-not a good thing really! I loved the experience of dumping my glasses in the re-cycle bin upstairs. Good staff . Thanks.  More...

    Andy Wade

    • Rating
    • 4.25
    • | Posted on 
    • 18/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.25
    • Customer Service: 4
    • Surgeon: 5
    • Technology Available: 4
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    I had lasik eye treatment at the beginning of January in Birmingham (Mr George) after an intitial consultation in Nottingham - no complaints - all went much as others have indicated and my eyesight is about 20/20 BUT - if, like me, you were short sighted and also needed reading glasses because of ageing eyes (I'm 57) and wear vari/bifocals)but could read without glasses before the operation, after surgery you will find you need off-the-shelf reading glasses. They are cheap and no problem to find but for the less active it may be worth considering whether the excahnage of existing optical aids for another is worth the cost. The final decision will probably be down to vanity!  More...

    Montina

    • Rating
    • 0.00
    • | Posted on 
    • 18/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Salena, After having a consulation and the treatment can vary as it will be when there are appointments available. They say that they only do surgery 3 days a month. So if you are having you consultation in April, then you are looking at May for treatment if they are spaces, if not it could be June etc. The average costs are £695 each eye for your type of prescription, but that is for normal LASIK, not wavefront as that is a lot more, not sure on the price. I have recently had my treatment at Southampton (1 week ago), can't fault the surgery or the Surgeon who was excellent and very reassuring, but the staff you first meet don't always put on a good customer focus.be pre ...  More...

    LEANNE DEAN

    • Rating
    • 5.00
    • | Posted on 
    • 18/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    9 months on and I have perfect eyesight with no problems at all. Absolutely thrilled. All the staff and the surgeon in Belfast were amazing. They talked me through everything and put me at ease. I cant recommend the procedure highly enough. Thank you!  More...

    Clare

    • Rating
    • 3.75
    • | Posted on 
    • 17/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 3.75
    • Customer Service: 2
    • Surgeon: 5
    • Technology Available: 4
    • Value for Money: 4
    • Price Paid for surgery
    • £ 0.00
    I had Lasik Wavefront at Leeds on 14 April. I should've had it done on 11 April but there was a problem with the laser so I was sent home (better safe than sorry!). I haven't been overly impressed with the service as, among other things, I was told at my consultation that there wouldn't be any real benefit in me having Wavefront but when I met the surgeon he told me that I ought to have Wavefront as people with larger pupils are more likely to suffer glare etc at night. Rather than taking the risk I paid the extra £800 to have the more advanced surgery. The surgery itself was over really quickly. I was worried about the flaps being cut but it wasn't nearly as bad as ...  More...

    Andrew

    • Rating
    • 4.75
    • | Posted on 
    • 17/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.75
    • Customer Service: 4
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Had Lasik on April 6th in Newcastle. The surgeon Dr Jain was excellent. The procedure is just as most have described (uncomfortable but painless) My sight after 4 hours was astounding compared to pre-op. It has continued to improve every day. Only nightime driving is strange due to glare and halos but I am told this will improve in the coming weeks. I can only recommend anyone thinking about laser eye surgery to go for it.  More...

    Karen Russell

    • Rating
    • 0.00
    • | Posted on 
    • 16/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    HELP! Has anyone been to optical Express in Reading and had surgeon Mr Kheterpal. I have had a consultation and can have Lasik, Lasek and Wavefront but dont know which one to go for. I have to say the thought of the flap makes me feel squemish but I would love to hear from people that have had either and their experiences. After reading certain reviews I feel like just carrying on with my glasses but would love the freedom that laser brings.  More...

    Julia Greenaway

    • Rating
    • 0.00
    • | Posted on 
    • 15/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I am due to have a consultation at Shaftesbury Ave this Thursday and if I go ahead, to have the surgery at Bluewater. Can anyone see this being a problem and does anyone have any feedback about surgery at Bluewater - especially the names of the surgeons who you would recommend or would not recommend. Many thanks.  More...

    Julie

    • Rating
    • 3.75
    • | Posted on 
    • 15/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 3.75
    • Customer Service: 4
    • Surgeon: 4
    • Technology Available: 5
    • Value for Money: 2
    • Price Paid for surgery
    • £ 0.00
    It has been 7 weeks since i had lasek wavefront at birmingham. On recent check-up been told left eye is still -0.25 this may not sound a lot but when the other eye is perfect it is really annoying. starting to worry now that the left eye wont catch up with the right. I know it can take 3-6 months but if anyone has had similar experience please e-mail me and let me know. thanks  More...

    Jacqui

    • Rating
    • 5.00
    • | Posted on 
    • 10/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    Hi, this was my experience at the Southampton branch of Optical Express... I hope it proves helpful for anyone wanting to have Lasik Wavefront surgery. READ ON AS I DESCRIBE CERTAIN THINGS ABOUT THE PROCEDURE THAT I HAVEN'T READ IN OTHER POSTINGS. I decided 2 weeks ago, to put my fears asided and go for a consultation to see if I was suitable for Lasik. My consultation was last week (Wed 05 April) - I was told that I was a perfect candidate and my surgery date was set for that Saturday (08 April!!!) I was keen to get it over and done with quickly, before I could think of a reason not to go ahead. I was told by the "counsellor" that the first available date was in May, but I asked if t ...  More...

    ALAN KONOPATE

    • Rating
    • 5.00
    • | Posted on 
    • 09/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 5
    • Surgeon: 5
    • Technology Available: 5
    • Value for Money: 5
    • Price Paid for surgery
    • £ 0.00
    I HAD LASIK WAVEFRONT LASER EYE SURGERY AT OPTICAL EXPRESS GLASGOW PERFORMED BY DR S BOYTHA ON 8TH MARCH.MY VISION AFTER 24HRS WAS AMAZING. AFTER OVER 20 YRS OF WEARING CONTACT LENSES I CAN NOW SEE FOR MILES BETTER THAN 20/20.THE WHOLE EXPERIENCE HAS BEEN LIFE CHANGING AND ON THE DAY OF SURGERY EVERYTHING WAS VERY PROFESSIONALLY DONE.ALL THE STAFF MAKE YOUN FEEL RELAXED AND THE PROCEDURE ITSELF IS PAINLESS AND OVER IN A MATTER OF MINUTES.I WOULD RECOMMEND OPTICAL EXPRESS TO EVERYONE THINKING ABOUT HAVING LASER EYE SURGERY.EUROPE'S NUMBER ONE PROVIDER WILL SOON BE NUMBER ONE IN THE WORLD.ONE MONTH ON AND AFTER ANOTHER AFTERCARE APPOINTMENT THE OPTOMETRIST GAVE ME ANOTHER THOUROUGH CHECK ...  More...

    Isabelle Justice

    • Rating
    • 5.00
    • | Posted on 
    • 06/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had Lasik surgery 3 months ago, peformed by Mr. George at Birmingham. I am absolutely delighted with the results. I now have slightly better than 20/20 vision. The surgery was not painful in any way, although I was nervous but the staff were very reassuring. I had the surgery at 2.00pm and was able to watch television without glasses at 8.00pm that same evening. I have had all my checks at Nottingham, where once again I cannot praise the staff highly enough, and am now discharged. I have had no problems whatsoever, no dry or watering of the eyes, no pain or discomfort. On the whole the experience was so much better than I anticipated. I am now able to "come out from behind my gla ...  More...

    M Vilela

    • Rating
    • 5.00
    • | Posted on 
    • 04/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had LASIK at Southampton on March 25th,10 days later and I have 20/20 vision. I had the consultation 1 month before the treatment and was a bit worried since my agtismatism was quite high -4.00 both eyes plus -4.00 myopia(shortsight). They told me my astigmatism was high but treatable nevertheless. Originally, I was booked for LASIK wavefront but on the day the surgeon said my corneas were too thin for this treatment and we went for standard LASIK, the cost is about £800 less than wavefront. In total I paid £1,990, absolutely worth it, though. The operation was painless if a little unconfortable. A few hours later I could see perfectly with my left eye but a bit misty with the right one; t ...  More...

    Lyn

    • Rating
    • 0.00
    • | Posted on 
    • 04/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Can someone tell me how long their dry eyes went on for? I am 9 weeks on and still suffering quite bad, I had Lasek and my sight is wonderfull!, would appreciate any feedback, can email me direct,  More...

    Mrs M Mazza

    • Rating
    • 5.00
    • | Posted on 
    • 04/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had Lasik Vision Correction 15 days ago and after my 2 week check-up yesterday, I have achieved 20/20 vision! Fantastic!  More...

    Salena

    • Rating
    • 0.00
    • | Posted on 
    • 02/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I'm planning on making an appointment at Southampton for a consultation. How long is it, on average, between the consultation & the actual surgery. Also, what's the 'real' average cost? I have astigmatism in both eyes & vision of -1.50 & -2.25. Any info would be much appreciated.  More...

    MARK GRAY

    • Rating
    • 5.00
    • | Posted on 
    • 01/04/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I went to Nottingham for my consultation and found them very professional. They explained everything. I had the surgery (Lasek) done at Birmingham 5 weeks ago and i am very pleased with the results, thankyou to Dr George. The best £1400 i have ever spent. The one thing people were complaining about was the 3 hours waiting but i cannot see why, as you are told that you will be there about that long. Going back to Nottingham in 2 weeks for a check up and i have found the aftercare is very good (Ravi ?). If you are thinking of having it done go for it, the 2 days of red painful eyes is worth it in the end. Mark.  More...

    Lorna Burnett

    • Rating
    • 0.00
    • | Posted on 
    • 30/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I am due to have lasik wavefront surgery in Glasgow towards the end of next month. Any comments on both lasik wavefront or Glasgow clinic would be gratefully received.  More...

    Eleanor Hayes

    • Rating
    • 5.00
    • | Posted on 
    • 30/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had wavefront LASEK treatment at Reading Optical Express on Saturday 18 February 2006. My prescription was minus 4.50 approx in both eyes with astigmatism in one of them. THE TREATMENT itself was very quick - about 5 minutes in total. The eye clamps were very unpleasant and quite uncomfortable, bordering on painful. The actual procedure itself was painless and you really can't see anything that's going on - just some bright lights. I did find it traumatic but this is only because in my head I was thinking: the surgeon is scraping my eye now, etc., which freaked me out quite a lot. They did talk through the procedure but I couldn't hear what they were saying at the time so t ...  More...

    Jacqui

    • Rating
    • 0.00
    • | Posted on 
    • 30/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I have floaters in both my eyes, with a particularly large one in my right eye. If anyone who has floaters has had laser surgery, please could you let me know if the surgery improved the annoyance of the floaters or worsened it. I know that the floaters will still be there after the surgery, but I do not want to be more aware of them than I already am.  More...

    Sue Mallinder

    • Rating
    • 0.00
    • | Posted on 
    • 30/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Am due to have Lasik at Manchester on Tues 4th April. Would welcome any advise or comforting words!!!!  More...

    Justine Everson

    • Rating
    • 5.00
    • | Posted on 
    • 29/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had Lasik eye surgery with wavefront on 27th March ,and although I was very nervous about the procedure the staff and surgeons were very supportive and made me feel at ease. Directly after the procedure it was like looking underwater and with minimal discomfort.Before I got home which was a 20 minute drive I could see and read road signs.It was amazing as my perscription was 3.75 in both eyes, and now 2 days on can see better than I could with my glasses.Anyone thinking of having eye surgery I would definatly recommend it as the results are clearly brilliant.  More...

    wendy auld

    • Rating
    • 5.00
    • | Posted on 
    • 28/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Absolutely fantastic. Its the best thing I've ever done. The procedure was painless and by the next day my sight was perfect. Would highly recommend Optical Express Belfast.  More...

    ALISON OGDEN

    • Rating
    • 5.00
    • | Posted on 
    • 27/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Had wavefront lasik eye surgery on 25/03/06 at Optical Express Southampton. Can't believe how brilliant my sight is. First day I spent about 5 hours asleep, which is the best thing to do as eyes were very sensitive. Although I was very very nervous the staff were brilliant and put me at ease. The procedure was weird but painless. Two days later my eyes feel like nothing has been done to them but my distance vision is better than it has ever been and night time vision is even better. Would thouroughly recommend this surgery to anyone.  More...

    John Morgan

    • Rating
    • 5.00
    • | Posted on 
    • 24/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I have recently had my Lasik Wavefront eye surgery on 23rd March and found the Optical Express clinic in Milton Keynes to be excellent producing 20/20 vision plus for me and I would highly recommend this clinic.  More...

    darren Rigley

    • Rating
    • 5.00
    • | Posted on 
    • 24/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had the lasek treatment on the 18th of February, before i was a bit scared, but optical express was A1, the only negative was the wait whan i had the treatment in Birmingham, i arrived at 9.00am but my treatment didn't start until 1.15pm which didn't help the butterflies. The first 4day were hard, this was due to the contacts but after they were removed it was fine, a month in i feel more confindent, i have just played football tonight and it was brillant because i used to play with out my glasses on and couldn't see that well, cause i didn't fancy contacts, i hope this feedback helps anyone Cheers and good luck Cheers Darren  More...

    Sam Spencer

    • Rating
    • 0.00
    • | Posted on 
    • 22/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I am booked in for a consultation at Bluewater for this coming Saturday and would like to hear from anybody who's had either a consultation or treatment here. Thanks  More...

    Allison Foster

    • Rating
    • 0.00
    • | Posted on 
    • 22/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Im due to go to Bluewater for my consultation in April. Has anyone had treatment there? Im a bit apprehensive as whether to have Lasik or Lasek.  More...

    Fay

    • Rating
    • 5.00
    • | Posted on 
    • 21/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had my Lasik surgery in Manchester (Mr Khan) on the 20th January 2006 and I now have to remind myself how inconvenient glasses and contact lenses were so that I dont take my 'new eyes' for granted. I have just less than 20/20 vision, but there is still time for improvement. The surgery makes such a difference to the everyday things, like driving and swimming. The staff were amazing throughout, from the consultation in Leeds, the surgery in Manchester and for all my check up appointments at Meadowhall. I was so nervous before surgery that if I could have escaped I would have fled from the clinic, luckily I was the first patient in and I need not have worried at all. The surgery ...  More...

    Gary Chamberlain

    • Rating
    • 5.00
    • | Posted on 
    • 19/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    LASEK - B'ham Jan '06 - Surgeon: Mr George I am extremely pleased with my results. I have better than 20:20 vision and I've joined the group who now say they wish they'd done it years ago. In fairness, I was never convinced the technology or the expertise was really established until a few years ago, so I do consider my timing right and my choice of clinic correct too. After what considered an extensive search for the right clinic at a reasonable price, (I paid £600 per eye and on interest free credit, which is great) I got myself all geared up to have the LASIK treatment. It gives the same results as LESEK, had a very short recovery time, is less painful and the results w ...  More...

    Gillian McNally

    • Rating
    • 5.00
    • | Posted on 
    • 18/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had surgery yesterday on the 17th March in Belfast. It was painless and took only minutes. Afterwards my eyes felt a bit gritty for about 4 hours but improved hour by hour. Today I can see perfectly. The staff were lovely and the surgeon (Stefan Klopper) was very professional. I would recommend anyone thinking about it to go for it. I wish I had done it before now.It really is amazing to be able to see without lenses or glasses. It is the best thing I have ever spent money on.  More...

    Elizabeth Lynn

    • Rating
    • 5.00
    • | Posted on 
    • 17/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Astounded... I can see for miles. Still a wee bit blury been assured this will go through time. Not painfull in the least would not hesitate to recommend this treatment to anyone.  More...

    Margaret miller

    • Rating
    • 5.00
    • | Posted on 
    • 17/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    done at Glasgow Many thanks to all the staff they were great. I cant believe i can see without wearing my glasses. It is a big confidence boost. Im so glad i went ahead with it, i wish i did it years ago. Special thank you to Andrew and Marie  More...

    Jaqueline Dixon

    • Rating
    • 5.00
    • | Posted on 
    • 15/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had Lasek treatment at Milton Keynes in December and I now have perfect vision. The staff were extremely professional and the aftercare excellent. I can recommend Optical Express and I should have been brave and had this done years ago.  More...

    Caren

    • Rating
    • 0.00
    • | Posted on 
    • 15/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Hi Marie, I visited several clinics for consultations before finally choosing Optical Express. I had my examination and surgery at their clinic in Shaftesbury Avenue. Where are you booked for your assesment? The reason that I choose Optical Express was mainly due to the service and care that I received from the moment that I walked through the door. I had surgery 3 months ago and I must say that the care that I have received after surgery was second to none and I am glad to say that I now have better than 20/20 vision. My decision was not based on cost but on care and I have to say that Optical Express provided the best possible care. My advice to you would be to choose Optical Express ...  More...

    phil

    • Rating
    • 5.00
    • | Posted on 
    • 15/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I underwent the laser surgery 3 months ago and I have had nothing bad to say about the whole experience. I now have 20/20 vision and wish that I had it done years ago. I would recommend Optical Express to anyone as they offer a fantastic service and the staff are excellent.  More...

    Marte Tende Dagre

    • Rating
    • 5.00
    • | Posted on 
    • 13/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    LASEK SURGERY @ Birmingham Store. My eyes were both -3.00 and now,three days after surgery,I have 20/20 vision!The surgery was quick and completely painless ,it was a weird experience but its worse going to the dentist i think!I had an initial shock reaction after surgery with nausea & hot flushes,but afterwards i have had minimal discomfort.Some grittiness ,sharp pain on two occasions and some light sensitivity-but its absolutely nothing to complain about and definitely worth it. I had very good vision directly after surgery and felt comfortable reading and watching telly the day following surgery.I would recommend the procedure to anyone,it was so quick,easy,minimul discomfort and amazin ...  More...

    Alison Hendrix

    • Rating
    • 5.00
    • | Posted on 
    • 13/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Bilateral Lasek Surgery 2006 @ Birmingham. The best money i've ever spent!I've worn glasses for years and to get rid of them has given me a new zest for life!I feel like a teenager again(i'm 37).Everyone here is lovely and very helpful and professional.Sam is a lovely optician and Dr George is just a miracle worker!Thankyou everybody at the laser clinic for giving me a new outlook on life!  More...

    Marie Riley

    • Rating
    • 0.00
    • | Posted on 
    • 13/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I have been to another eye laser clinic for a free consultation, and was very impressed with the service I recieved, it was the price that has put me off as it was going to be double the price of Optical Express. I am due to go to Optical Express next week for a consultation, and I will be interested to see if there is any difference in the service for the lower price. Can anyone advise me if they visited any other clinics before choosing Optical Express? and what helped you make your decision? I feel the various clinics offer such a wide range of prices, it makes it difficult to choose the right one!  More...

    Richard

    • Rating
    • 0.00
    • | Posted on 
    • 13/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Off to have lasik in Leeds on the 22nd April, has anybody had the treatment there? any feedback would be a big help as feeling a little nervous.  More...

    Julie Carpenter

    • Rating
    • 5.00
    • | Posted on 
    • 12/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Had Lasek Surgery in Jan 06 at optical express in Birmingham.My experience of Lasek.Absolutely petrified about surgery and outcome(just went for it). Surgery did not hurt although a very weird sensation,Within 10 minutes surgery was over.I COULD SEE!! Slight discomfort in Left eye,on and off and a few tears other than that great,had lenses out 3 days later left eye abit gritty,had gone within 15 mins. Since then my eyes feel absolutely fantastic have better than 20/20 vision. All I can say is if you are thinking about having it done GO FOR IT.Mr George and his staff are wonderful people and i couldn't have been in better hands. (No Pain No Gain).  More...

    Joanne Banner

    • Rating
    • 5.00
    • | Posted on 
    • 12/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I HAD LASEK TREATMENT AT BIRMINGHM. SURGERY WAS PAINLESS.ONLY FELT SOME PAIN THE FOLLOWING DAY,BUT MAINLY DISCOMFORT AND EYES FELT LIKE I'D BEEN PEELING ONIONS.OCCASSIONAL STABBING PAIN IN ONE EYE.HAD THE CONTACTS REMOVED.SIGHT IMPROVED DAILY.WAS A GREAT FEELING GIVING AWAY MY SPECS! SIGHT WAS 20:20 ALREADY IN ONLY THREE DAYS!SO PLEASED AND ALL IS EXCELLENT.GOING TO THE CINEMA IS GREAT!  More...

    KIM BEALE

    • Rating
    • 5.00
    • | Posted on 
    • 12/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    LASIK SURGERY AT BIRMINGHAM STORE.24 HOURS POST-SO FAR -SO GOOD-ECSTATIC EVEN!NO PAIN -VISION SO FAR EXCELLENT-CAN'T BELIEVE IT!!BRILLIANT AM ABSOLUTELY DELIGHTED.  More...

    LYNDA BRIDGWOOD

    • Rating
    • 5.00
    • | Posted on 
    • 12/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    LASEK TREATMENT 04/03/06.BIRMINGHAM. WELL WHAT CAN I SAY!I CAME FOR MY FIRST CHECK UP AND MY LENSES OUT.THE PROCEDURE WENT SMOOTHLY.I DIDN'T HAVE LONG TO WAIT BEFORE GOING UPSTAIRS TO HAVE LASEK.THE TEAM PUT ME AT EASE AND MR GEORGE WAS LOVELY.THE ACTUAL PROCEDURE DIDN'T HURT AT ALL,JUST ABIT OF A STRANGE SENSATION WHICH PASSED IN SECONDS.WENT TO GET MY DROPS AFTER SURGERY AND THE NURSE TOLD ME I WOULD FEEL GRITTY AND MY EYES WOULD STREAM ONE THE ANAESTHETIC WORE OFF.THEY WERE A LITTLE LIGHT SENSITIVE BUT NO STREAMING AND NO GRITTINESS!WENT BACK HOME AND WENT STRAIGHT TO BED.OVER THE LAST FEW DAYS HAD RELAXED THE EYES AS MUCH AS POSSIBLE AND THIS HAS HELPED NO END!FIRST CHECK UP-LEN ...  More...

    Lynda Bridgwood

    • Rating
    • 5.00
    • | Posted on 
    • 12/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Before deciding who to go with i checked out the lasik-eyes website and did my research thoroughly. When I finally decided to go with Optical Express I made an appointment with the Birmingham branch and found out that I could have either Lasik or Lasek. The knowledge and professionalism of the staff was second to none and I decided to go for it (Wavefront Lasek)! So, making an appointment for 4th March 2006 I had a month to wait.... The day finally came and I went down to the reception area. The staff were brilliant and immediately put you at ease with their smiles. I only waited about 5 minutes before I had to go and have a scan of each eyeball. Once out in the reception area I waited agai ...  More...

    KATHRYN ROWLEY

    • Rating
    • 5.00
    • | Posted on 
    • 12/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Surgery took place in Birmingham on 21 jan 06. Lasik -7.5 each eye. Had the procedure yesterday back today for the first check up.After the treatment was done i sat up,i cried!For the first time in over 20 years I could read without the need of glasses or contacts! I had no pain afterwards,had to resist rubbing my eyes & to stop "pushing my glasses up." By this morning (22/01)my vision cleared up quickly still no pain/grittiness,but abit blurry.Still can't get over the fact that i might not need glasses. I would like to compliment the staff & would highly recommend the treatment to anyone!! THANKYOU VERY MUCH FOR MY NEW VISION.  More...

    Joey Hashish

    • Rating
    • 5.00
    • | Posted on 
    • 11/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had the lasek treatment done in Belfast was well worth it. Was a bit uncomfortable for the 1st few days but it was expected and after bout 2 weeks or so have had 20/20 vision since. Also staff in Belfast are very nice and friendly!!  More...

    Bryan

    • Rating
    • 0.00
    • | Posted on 
    • 08/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    An update following my bandage lense removal on day 4 following bilateral Lasek wavefront. Just prior to my lense removal I had noticed a slight worsening of the gritty feeling in my right eye and mentioned to the Optomotrist in Liverpool where they where being removed. She told me when the lenses are removed it would probably smart as the oxygen gets on to the eye. She had a look to see if the lenses were moving and not stuck, which she said they were ok. Oh boy smart was not the word!. As soon as the right was removed straight away the eye was painful and watering like mad. She checked both eyes with a stain and said the fronts were Ok vision in both was very good and would experience some ...  More...

    Julie

    • Rating
    • 3.00
    • | Posted on 
    • 08/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 3.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had lasek wavefront on 14th feb at Birmingham. When I got there I was told they didn't have me booked in. They did have my notes but Meadowhall hadn't bothered to phone through to book an appointment, not a good start. The team at Birmingham were great though as they fit me in anyway and were fantastic throughout the treatment. The first 12 hours I was fine felt quite comfortable and could see quite well but in the middle of the night my eyes started streaming and felt painful, I continued putting in the drops but they didn't help. Spent the most of the following day in bed in pain trying to sleep but couldn't open my eyes. After another sleepless night I telephoned Birm ...  More...

    STEPHEN CAIRNS

    • Rating
    • 5.00
    • | Posted on 
    • 07/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    The best decision in recent years was to undergo laser treatment. I am very pleased with my new "freedom". Would thoroughly recommend the procedure and was very impressed with all staff at Optical Express Belfast.  More...

    Lynsey Duncanson

    • Rating
    • 5.00
    • | Posted on 
    • 03/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I now have better than 20/20 vision it feels great and the surgery was painless  More...

    Mary Cockburn

    • Rating
    • 5.00
    • | Posted on 
    • 03/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    All I'd heard was true! After 50 years wearing glasses I am now normal. Lasik surgery yesterday. No pain. Only slight grittiness. Very light sensitive for about 3 hours. Great monovision almost instantly. Was -4 and -8, today "better than 20/20". Highly recommend Glasgow Renfield Street Clinic for professional caring staff. Thanks to all. - May  More...

    Bryan

    • Rating
    • 5.00
    • | Posted on 
    • 03/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Had bilateral wavefront Lasek on Tuesday at the Birmingham facility. Lovely staff and facilities. Gave my wife the opportunity to sample the new Bullring shopping, which may prove expensive if you are kept waiting too long. Treatment was excellent and Mr George puts you at ease with his relaxed and friendly style. Had a bit of a journey back to Liverpool with the wife driving. Dont forgt your sunglasses! Even though it was nighttime traveling home the glare of vehicles/ roadlights can be quite harsh. They fix you up with all your medication including local pain relief drops if you need them. Found I needed it first morning, but coping fine with the lube drops since, but had to keep lig ...  More...

    Damon Chichester

    • Rating
    • 5.00
    • | Posted on 
    • 03/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    six weeks on after surgery in birmingham and been told better than 20/20 vision more than happy with the results. would recommend to anyone. my only advice follow the drops religiously and you will be fine  More...

    Houdinia

    • Rating
    • 4.00
    • | Posted on 
    • 03/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Overall I had a very good experience at my local Optical Express in Milton Keynes. I've just got home from my 3 month check up and I am very pleased with the results. I was quite disappointed at the reception when I first went in to find out about having laser correction. I popped in on my lunch hour to make an appointment for a chat about the procedure. I hadn't even decided if I wanted to have it done but the girl who I spoke to insisted that I had to have different eyedrops when I attended the appointment which would prevent me from driving! I was very disappointed that they weren't even prepared to talk to me without gaining my consent to take part in a medical procedure. Th ...  More...

    Leigh McAdam

    • Rating
    • 5.00
    • | Posted on 
    • 02/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I would recommend this to anyone. I got Wavefront surgery yesterday in the Optical Express in Glasgow and was in and out in 40 mins. As soon as it was over I could read the signs on the walls round the room, something I could never have done before without my glasses or contact lenses. The day after and my eyesight is even better than it was before. The only part of the whole process that really scared me is the check up the following day, knowing what the risks are you tend to worry that something might be wrong but all was great! I am glad I had it done and thank you to the staff and the surgeon.  More...

    Lynne Bingham

    • Rating
    • 0.00
    • | Posted on 
    • 02/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Had lasek on 2nd Feb 2006, left eye -1.25 right eye -1.75 with astigmatism, left eye recovered very quickly within 2 weeks but right eye still slighty blurry after 4 weeks, i know each eye recovers at different rates but i dont seem to notice much difference on a day to day basis, has anyone else experienced this length of time with one eye or both even, would like to here from anyone with similar experience  More...

    simon lee

    • Rating
    • 0.00
    • | Posted on 
    • 01/03/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I am due to have lasek treatment in Reading, Surrey. Has anyone had used this branch, and what experiences have you had. Thank you in advance.  More...

    Mark

    • Rating
    • 5.00
    • | Posted on 
    • 27/02/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    First of all let me say thank you to the excellent Mr George and his team at Birmingham who performed Wavefront Lasik in both eyes on 7th February, they were both very professional and calming. Also my thanks go to their Commercial Manager who when faced with a 'cock up' by the Meadowhall branch with my notes, held his hands up and apologised and offered without hesitation an upgrade of my treatment. Every company makes mistakes but the way they resolve them is the true test and in this Optical Express came through with flying colours. As for my eyes, almost three weeks after treatment Im still having some dry eye which does affect my vision but there are plenty of moments of rea ...  More...

    Anusha Nathwani

    • Rating
    • 5.00
    • | Posted on 
    • 26/02/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had the LASEK treatment in September 2005. Initially, the check up before the treatment was straight forward and I was comforted by the optician, Chris at Milton Keynes, who I felt was professional in what he did, even though the administrative staff could do with some improvement, and it was for this reason that I went with Optical Express. The surgeon and his team were great and inspired confidence in what was about to happen. It's not until you sit in the chair and the chair swivels around and you're looking at the laser when you think "holy cow, what am I doing here?". A lot of things run through your mind just before the surgery, but then you have to bite the bullet and ta ...  More...

    Julia Scotland

    • Rating
    • 5.00
    • | Posted on 
    • 24/02/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had lasek five weeks ago at Milton Keynes. The consultants have been very helpful and friendly throughout. The procedure itself I found very uncomfortable and quite traumatic, particularly for the first eye but I think I was just not mentally prepared. The discomfort the following week was about the same as pealing onions - very watery and much more comfortable with eyes shut. However, after I'd had the protective lenses removed after three days the recovery has been great! My left eye had perfect vision almost immediately. My right eye took a further week before it caught up which was a bit disorientating. Three weeks after the procedure my eyesight was great! Five weeks later ...  More...

    Janet

    • Rating
    • 5.00
    • | Posted on 
    • 21/02/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Surgery on the 08/10/05 in birmingham. Excellent service and after care. No pain what so ever. Wish i had it done years ago.Discharged onlyafter 3 months. Now have 20/20 vision. Just one thing to remember, you have to follow the after care instructions and do everything that you are told to do, then you will have no problems. After all the people that are caring for you know what is best. Please listen to them. They are the best. Thank you again for making it possible for me to see again.It has changed my life so much.  More...

    Mark

    • Rating
    • 5.00
    • | Posted on 
    • 17/02/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    First of all let me say thank you to the excellent Mr George and his team at Birmingham who performed Wavefront Lasik in both eyes on 7th February, they were both very professional and calming. Also my thanks go to their Commercial Manager who when faced with a 'cock up' by the Meadowhall branch with my notes, held his hands up and apologised and offered without hesitation an upgrade of my treatment. Every company makes mistakes but the way they resolve them is the true test and in this Optical Express came through with flying colours. As for my eyes, 10 days after treatment Im still having some dry eye which does affect my vision but there are plenty of moments of real clarity w ...  More...

    karl

    • Rating
    • 0.00
    • | Posted on 
    • 16/02/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I went for a consultation at Meadowhall and found the staff there very friendly and informative and i am now waiting for the surgery.Would recommend anyone thinking of laser treatment to give them a call and book a consultation  More...

    Nic Drake

    • Rating
    • 4.00
    • | Posted on 
    • 13/02/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 4.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    All in all I was impressed by the professionalism of the team and their ability to explain things in a clear and precise manner. Whilst there have been minor problems obtaining aftercare appointments (due to the lack of a qualified individual at Norwich) there have been no major issues. I would recommend this to anyone who, like me, could not get on with contacts. The minor discomfort in first few hours is a small price to pay.  More...

    Lisa

    • Rating
    • 0.00
    • | Posted on 
    • 13/02/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I am going for a consultation at the Belfast branch tomorrow and was wondering if any one had any experience of Optical Express in Belfast?  More...

    Sarah

    • Rating
    • 0.00
    • | Posted on 
    • 12/02/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Hi. I'm going for my initial consultation at Optical Express, Bluewater, next weekend, and I wondered if anyone had any feedback, good or bad for that branch. Thanks  More...

    Graham

    • Rating
    • 5.00
    • | Posted on 
    • 10/02/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had bilateral wavefront lasik surgery at Newcastle 9.2.06 (a little more than 24 hours ago) Staff at clinic were very friendly and explained everything step by step. The worst part was the pre op tests (I had wavefront with iris recognition) when I had difficulty keeping my eyes from blinking. The surgery itself was painless and perhaps I'm lucky because I haven't experienced any soreness or dry eyes so far. My vision this morning exceeded 20:20 but I think lacks some "definition" but I am assured this will improve. Difficulty reading but I was told this would happen and have bought a couple of pairs cheap reading glaases. Am quite able to use computer without any visual aid. Best ...  More...

    gayle mccrory

    • Rating
    • 5.00
    • | Posted on 
    • 09/02/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    today i am in for my check up, 1 month after surgery. i can see everything and have almost forgotten that i ever wore glasses- not bad after wearing them for over 10 years....!! the surgery was quick and simple. it took me about 3 days to feel 100% again but could see better on walking out throuh the door. the only advice i would offer is to go for it - its worth every penny...  More...

    Herdeep

    • Rating
    • 0.00
    • | Posted on 
    • 08/02/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Has anyone had the wavefront treatment? if so was it worth the money?  More...

    KAREN CROFT

    • Rating
    • 5.00
    • | Posted on 
    • 06/02/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had the lasek treatment done in November 05. The treatment itself was painless and over within minutes, staff put you at ease. Eyes were quite sore afterwards, but worth it, i now have better vision without my glasses than i did with them!!. I recommend anyone who is considering this to have it done it is well worth it believe me  More...

    peter birtles

    • Rating
    • 0.00
    • | Posted on 
    • 04/02/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Meadowhall store: I chose Optical Express after a careful review of all the UK clinics and based my choice on their experience, the statistics of their succesful treatments, the quality of their staff and cost. It was a very good choice I had Lasek treatment for moderate myopia with outstanding success. My vision was excellent only hours afterwards and was proved to be better than 20:20 only 2 weeks later. there were no complications. The treatment was very straight forward and not even uncomfortable. The soreness in my eyes which followed was very mild and disappeared within 12 hours. Optical Express aftercare was thorough, encouraging and supportive and they provided all the drops etc ...  More...

    Martin Sennett

    • Rating
    • 5.00
    • | Posted on 
    • 04/02/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Optical Express, West Quay – an apology. I was booked for treatment on 11th January but it was rescheduled to February due to AC failure, so I left a very negative comment on this site about customer care. David Carson (Optical Express) responded to my comment (several emails) to explain in full and offer some accommodation, both for my treatment and my son (not booked yet, but probably will soon). He also emailed when all problems were resolved, offered to pay travel if I wanted treatment at another branch, and to give me priority if the February appointment was cancelled. On top of this, on 20th January Optical Express said they could fit me in on the 25th January. Clearly custome ...  More...

    Clara

    • Rating
    • 0.00
    • | Posted on 
    • 29/01/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Hi Im having LASEK on march 25th at Bham with Mr Alex George - can people who have had surgery with him please tell me (preferably by email if thats ok)basically what they thought. Many thanks for your time  More...

    Karen

    • Rating
    • 5.00
    • | Posted on 
    • 28/01/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I went back today to Optical Express, Milton Keynes for my 3 month post op check up. My eyesight is now better than 20/20 which is wonderful. Before, I was short-sighted and suffered from dry eye. Mr Jain my surgeon recommended Lasik surgery for me. I was expecting an overnight miracle but it was not to be. It took about a week until I was able to say the operation was worth it, I had trouble focusing near and distant objects, I also had to take a week off work. As everybody says 'I wish I had done it sooner'.Very light sensitive still, night driving is difficult. But no regrets at all. Wonderful!  More...

    Jillian McNee

    • Rating
    • 5.00
    • | Posted on 
    • 28/01/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Just had Lasik done at the Glasgow Branch on Renfield Street (27/01/06). Staff are excellent, made me feel really relaxed. Treatment lasted only 10mins, Surgeon Ms Boytha brill!! Eyes really watery after, feels like you,ve cut up an onion, lasts for about 4 - 5 hrs. Went for check up today eyes 20/20 feel great. Totally amazed by results!! If your thinking of getting your eyes done ...... go for it, wish i'd done it years ago. Thanks to all at the Glasgow Branch!!  More...

    julie

    • Rating
    • 0.00
    • | Posted on 
    • 23/01/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    have just had consultation and been advised that due to my large pupils (7.5mm) and dry eyes i will need LASEK Wavefront. Has anyone else had the Wavefront and was it worth the extra cost?  More...

    Dee Curley

    • Rating
    • 5.00
    • | Posted on 
    • 19/01/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Re: Lasik, laser eye surgery I cannot thank Optical Express Milton Keynes enough. It is so wonderful to have my eyesight back to where it was ten years ago. Things like driving; putting on my makeup; being able tell the difference between my shampoo and conditioner bottles in a steamy bathroom; watching television; even recognising people I know when out shopping - all of which I can now do without glasses. It's just wonderful! Although I was slightly nervous about having the procedure done, I need not have worried. The staff were extremely helpful and talked me through each step of the process, taking time to answer my queries and explain anything I was unsure about. ...  More...

    Maya

    • Rating
    • 5.00
    • | Posted on 
    • 18/01/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had Lasik surgery at the Shaftesbury Avenue branch on December 14 and the whole experience has been smooth and painless. My eyes took a while to stabilise after I stopped wearing my gas permeable contact lenses and it was reassuring that I was made to wait more than two months until staff were completely happy that I was ready for the treatment. The surgery itself was fine - the idea was far more traumatic than the reality - and it didn't hurt at all. Mr Giledi and the theatre staff were professional, kind, patient and informative and I was given plenty of opportunity to ask questions. After the procedure I had a bit of grittiness for a few hours and my left eye is still slightly dry ...  More...

    Dick Best

    • Rating
    • 5.00
    • | Posted on 
    • 17/01/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Testimonial The object of my having corrective laser surgery was to dispense with the wearing of glasses on a permanent basis, Optical Express has allowed me to do just that and in the most seamless fashion. I was made to feel special from the moment i walked into the store for consultation, thereafter, i experienced the most professional service i have encountered from any retailer, I was treated as an individual, with great skill and with the comfort of knowing that this operation was going to be a sucess from start to finish. The whole process is wonderfully slick, without ever getting the impression you are part of a production line. The actual operation is pain free, the pre ...  More...

    Paul

    • Rating
    • 5.00
    • | Posted on 
    • 17/01/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had my Lasik treatment on the 4th Jan at Optical Express's Bluewater surgery with Mr Crewe-Brown. The process was easier than going to the dentist!, it took from start to finish 10 minutes. There was no pain, a little discomfort as they prepared you (which lasted 5-10 seconds) and the laser lasted 20 seconds per eye, it was just like looking at the red dots when you go for an eye test. Within 1 hour I noticed a difference in sight and this gradually improved all day till that night I had perfect sight. At my 1 week check up the optometrist said I had BETTER than 20/20, I thought 20/20 was the best you could aim for!.  More...

    Martin Sennett

    • Rating
    • 1.00
    • | Posted on 
    • 11/01/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 1.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Southampton west quay - I have also had my surgery postponed for a month due to air conditioning failure. Clearly it does not take a month to fix AC. Obviously they have pushed me to the back of the list because it is "convenient" for them. Leaves me "all dressed up and nowhere to go" Leaves them with absolutely no clue about customer care. Leaves me flat, dissapointed, floundering - wondering if I should bale and find a real service provided!  More...

    Montina

    • Rating
    • 2.00
    • | Posted on 
    • 09/01/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 2.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    At the moment, my views on optical express at Southampton are not very impressive... I have twice now had my surgery cancelled and re-scheduled for a month later from each original appointment due to air conditioning unit failures. You build yourself up to having the treatment, let alone go through the nightmare of not being able to wear contact lenses for at least a week before hand, only for them the cancel the treatment the day before. I have now got to wait another month for my appointment and go through this all again... Not a happy person at the moment. Has this happened to anyone else?  More...

    MARK BENNETT

    • Rating
    • 5.00
    • | Posted on 
    • 09/01/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had my eyes treated in October 2005 at Optical Express in Minshall Street Manchester and would recommend the treatment to anyone considering it, my life has change for the better - also the staff there were excellent knowledgeable and caring - also they make a great cuppa coffee.  More...

    nicola henderson

    • Rating
    • 5.00
    • | Posted on 
    • 07/01/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Had surgery in Birmingham. Lasek. Fantastic clinic very helpful. Amazing results, hurt for the first few days then great.  More...

    Maddie

    • Rating
    • 0.00
    • | Posted on 
    • 06/01/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Mark Ask about mono vision? treat one eye for distant and leave the other eye for reading. you could trial this with wearing a contact lens in your dominant eye for 3 weeks. If it works you won't need reading glasses and it has saved you half the cost. Alternatively try find out about Tetraflex, which is for both distant and reading, My mum has just had it done at Birkdale. Maddie  More...

    Graham Crump

    • Rating
    • 5.00
    • | Posted on 
    • 05/01/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Had Lasik on 3rd January 2006 at Birmingham. What a wait over 4 hours! when you are paying for treatment you expect a little better service, however the staff were all friendly and efficient. It seemed to me that the surgeon was waiting to see everyone and then programme the computer for the procedure, if we were told this at the initial stage we could have been better prepared. My surgery went very well (an interesting experience) a little bit of discomfort the first evening (as though you have been chopping strong onions) next day check up went fine; no waiting. 3rd day (now) vision is more blurry today than yesterday, but a vast improvement on continually having to change specs for readi ...  More...

    Jonathan Waugh

    • Rating
    • 5.00
    • | Posted on 
    • 04/01/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 5.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    I had Lasik treatment in October at the Newcastle branch. The staff were both knowledgable, friendly and efficient. Its a nice environment and the whole operation comes across as very professional. They were also flexible with respect to changing of dates. The surgery was quick and painless and I could see immediately after the operation. I had sore eyes for three hours after the operation and from then on in I've had almost know discomfort. The eyes are on occasions slightly dry but eye drops remove any discomfort. Post surgery, the support has also been excellent. After the operation I was asked to attend the clinic the next day, a week later, three weeks later and six week ...  More...

    Mark

    • Rating
    • 0.00
    • | Posted on 
    • 04/01/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: N/A
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Had my consultation at Sheffield Meadowhall on New Years Eve and although I think they were a little short staffed due to the time of year, the Optician and 'Councillor' were excellent and answered what questions I had. I intend to return this weekend and book my surgery but am still undecided on IK or EK. EK seams the safer option but IK appears to be better for recovery. I would appreciate any comments or suggestions. For info both eyes are -2.75 and apparently I have good cornea thickness (over 6 in each) Im 42 and understand that I will need 'readers' but feel the benefit of longer distance worth the risk. Thanks  More...

    Adam Gale

    • Rating
    • 1.00
    • | Posted on 
    • 02/01/2006
    • Price Paid for Surgery 
    • £0.00
    • Treatment Type 
    • N/A
    • Overall Rating: 1.00
    • Customer Service: 0
    • Surgeon: 0
    • Technology Available: 0
    • Value for Money: 0
    • Price Paid for surgery
    • £ 0.00
    Customer Service is absolutely appalling. I cancelled my surgery almost four weeks ago (military movements mean that I can't go back for the next six months!), and I have been promised my deposit back for the last 3 weeks. The Southampton branch have shown absolutely no effort in recovering this money for me (they take it by Switch, then refund it by cheque - obviously in their favour!). I have had to phone them on a weekly basis, and been promised the money. I was considering coming back to Optical Express when I am back in the country, but I get the feeling that other people have said that "they only want your money" - and they may be right. Shoddy, I could't recommend them ...  More...
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